3 of 3 Permanent Ethnographic Research Jobs in the UK

a Service Designer , you will lead a human-centred design approach across all project phases — from discovery and problem framing to solution development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team … workstreams, and solving complex design problems while balancing user needs with business, technical, and brand considerations. 🔧 Key Responsibilities 🔍 Lead and apply human-centred design methodologies across discovery → delivery. 🧪 Conduct ethnographic research and advanced UX/user research to uncover insights. 🧠 Synthesise findings into meaningful service concepts and recommendations. 🤝 Facilitate workshops to gather insights, align stakeholders, and drive … Work closely with multidisciplinary teams, influencing decisions and ensuring design coherence. 📚 Stay up-to-date with industry best practices, trends, and emerging methods. 💡 Skills & Experience ⭐ Advanced proficiency in UX Research (required) 🎯 Strong experience in User Research, Service Design Thinking, System Design, Design Thinking (preferred) If you are interested in this position, please apply directly. More ❯

a Service Designer , you will lead a human-centred design approach across all project phases — from discovery and problem framing to solution development and implementation. You will conduct deep ethnographic and user research to understand user needs, behaviours, and challenges, translating insights into clear and actionable design direction. You will act as a subject matter expert , guiding team … workstreams, and solving complex design problems while balancing user needs with business, technical, and brand considerations. 🔧 Key Responsibilities 🔍 Lead and apply human-centred design methodologies across discovery → delivery. 🧪 Conduct ethnographic research and advanced UX/user research to uncover insights. 🧠 Synthesise findings into meaningful service concepts and recommendations. 🤝 Facilitate workshops to gather insights, align stakeholders, and drive … Work closely with multidisciplinary teams, influencing decisions and ensuring design coherence. 📚 Stay up-to-date with industry best practices, trends, and emerging methods. 💡 Skills & Experience ⭐ Advanced proficiency in UX Research (required) 🎯 Strong experience in User Research, Service Design Thinking, System Design, Design Thinking (preferred) If you are interested in this position, please apply directly. More ❯

hybrid position based in the Newcastle-upon-Tyne area. 🎯 The Role: User Experience Service Designer You will act as the subject matter expert, responsible for framing services, conducting deep research, and ensuring design solutions meet user needs while aligning with complex enterprise business and technical strategy. Research & Synthesis: Conduct ethnographic research and synthesize human insights, balancing … across multiple teams within the SI partner's delivery framework. Testing: Conduct usability testing to gather feedback and iterate on designs. ✅ Essential Expertise: Advanced proficiency in User Experience (UX) Research is required. Strong practical experience in Service Design Thinking and Design Thinking principles. Advanced proficiency in User Research and System Designs within large, complex organizations. Proven ability to More ❯