East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job Summary Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The senior CRM Infrastructures is responsible for identifying, qualifying … space and power acquisitions Project managing the bidding process for network expansion projects. Identifying, project managing, and delivering cost saving opportunities. Contract and cost management during lifecycle of acquisitions Managing costs during the life cycle of dark fibre, co-location space and power through negotiating revised costs at breakpoints … in contracts or as contracts terms expire. Collaborate cross functionally to identify further cost optimisation opportunities. Effective management of assigned contract estate and full understanding of ongoing cost liabilities Escalations - Deal with thematic escalations for service delivery, faultmanagement and payments. Invoice & Inventory Validation Supporting the Accounts More ❯
may also include collaborations with DevOps team to Integrate and network operations into broader IT Workflows. Key Responsibilities : Manage in-life operations. Incident and Fault Management. Handle customer queries. Liaise with other teams to see through issue resolutions. Support live deployments and configuration. Your Profile Key skills/knowledge … Cloud Vision. Deployment in large scale Enterprises. Desirable skills/knowledge/experience: Excellent communication skills. Domain/Contextual knowledge in Telecom industry. Stakeholder Management and Ability in building trust with business users, Product Line and other key stakeholders. Experience in Agile Way of Working. Knowledge of Network Monitoring … Service Management and faultmanagement tools. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing More ❯
may also include collaborations with DevOps team to Integrate and network operations into broader IT Workflows. Key Responsibilities : Manage in-life operations. Incident and Fault Management. Handle customer queries. Liaise with other teams to see through issue resolutions. Support live deployments and configuration. Your Profile Key skills/knowledge … Cloud Vision. Deployment in large scale Enterprises. Desirable skills/knowledge/experience: Excellent communication skills. Domain/Contextual knowledge in Telecom industry. Stakeholder Management and Ability in building trust with business users, Product Line and other key stakeholders. Experience in Agile Way of Working. Knowledge of Network Monitoring … Service Management and faultmanagement tools. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing More ❯
may also include collaborations with DevOps team to Integrate and network operations into broader IT Workflows. Key Responsibilities : Manage in-life operations. Incident and Fault Management. Handle customer queries. Liaise with other teams to see through issue resolutions. Support live deployments and configuration. Your Profile Key skills/knowledge … Cloud Vision. Deployment in large scale Enterprises. Desirable skills/knowledge/experience: Excellent communication skills. Domain/Contextual knowledge in Telecom industry. Stakeholder Management and Ability in building trust with business users, Product Line and other key stakeholders. Experience in Agile Way of Working. Knowledge of Network Monitoring … Service Management and faultmanagement tools. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing More ❯
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯
York, Yorkshire, United Kingdom Hybrid / WFH Options
Signature Rail Limited
Delaney, CEO, Modaxo. A Software Developer is required to work on technical design and programming for large projects to implement rail operations planning and management for train operating companies. The project will involve adapting existing products to meet the requirements of new and existing customers. The company operates a … VB.NET (C# would be advantageous) and the Visual Studio IDE are essential, we are currently using 2019 - 2022. Experience of working with code configuration management tools. Experience with RDBMS and SQL is a requirement and Oracle awareness would be advantageous. Familiarity with the MS Windows operating system and MS … Write and maintain source code. Developer/Unit testing. Production support. Ensure that the development status of requirements and observations are maintained in the faultmanagement and requirement management tool(s). Requirements analysis. Software design. TDS Production. Work unsupervised. Provide estimates for development tasks. In addition More ❯
operations teams to understand existing OSS processes and identify gaps or optimization opportunities. • Translate business requirements into functional specifications for OSS solutions (inventory, provisioning, faultmanagement, performance monitoring, etc.). • Support the design and implementation of service fulfillment and assurance processes across hybrid networks (e.g., 5G, FTTH, DSL … with business goals. • Facilitate workshops and meetings to gather input and validate requirements with diverse stakeholders. • Assist in vendor evaluations, UAT, training, and change management activities during OSS deployment or transformation projects. • Ensure documentation complies with industry standards such as TM Forum (eTOM, SID, TAM). Requirements Required Qualifications … Netcracker, Amdocs, Ericsson, Nokia, Huawei). • Strong analytical, problem-solving, and communication skills. • Proficient in tools like JIRA, Confluence, Visio, BPMN tools, and requirement management systems. Preferred Qualifications: • Knowledge of TM Forum frameworks (eTOM, SID, Open APIs). • Experience with OSS transformation programs (e.g., consolidation, cloud migration, automation). More ❯
understanding of network technologies: IP/MPLS, 5G/4G RAN, GPON, DOCSIS, VoIP, IMS and expertise in OSS domains: service assurance (NMS, performance, faultmanagement), fulfillment (activation, provisioning), and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM More ❯
testing. Process control system administration and maintenance. Maintenance and administration of all site PLC, HMI, SCADA and Historian software systems, which includes Code backups, Fault finding, Maintenance monitoring, Upgrades and bug fixes, System procedure updates. System administration and maintenance. Maintenance of site process control communication networks which include: Ethernet … ControlNet, Device Net, Modbus, Profibus Configuration management - managing and updating network configurations including operating system versions, and network parameters (port, switch, and router settings). Faultmanagement - detecting, logging, rectifying issues or faults within the network. Competent person for Process Control & Instrumentation Engineering: Develop User Requirement Specifications … architecture. Safety, Quality & Hygiene Undertake duties in a responsible manner giving due consideration to Safety, Environmental & Quality procedures, which form part of the Integrated Management System. Ensure work undertaken conforms to legislative requirements. Embrace a culture of safe behaviour and contractor health and safety within the production and engineering More ❯
Howden, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Howdens Joinery
on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Faultmanagement and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on capacity More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Gamma
customer issues/faults through to resolution. The role’s main objective is to take full ownership of the customer’s query within the faultmanagement journey, aiming to resolve all issues whilst delivering excellent customer service. Provide exceptional customer support by resolving issues using diagnostic tools and More ❯
by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt faultmanagement To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with … to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness … and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN s, Iridium and Thuraya & GX Practical experience More ❯
by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt faultmanagement To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with … to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness … and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN's, Iridium and Thuraya & GX Practical experience More ❯
