2 of 2 Permanent Fault Management Jobs in the UK

Establish and embed operational best practices, standards, and governance frameworks Maintenance & Service Assurance Oversee preventative and reactive maintenance strategies to ensure service continuity Lead fault management, incident response, and service restoration activities Own and drive root cause analysis (RCA) to prevent recurrence and improve network stability Coordinate effectively … with field engineering teams and third-party suppliers Incident & Escalation Management Lead the management of major incidents, ensuring timely resolution and clear stakeholder communication Act as the senior escalation point for critical operational issues Implement and continuously improve incident management processes and controls Drive trend analysis ...

doing: Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks Designing service assurance frameworks covering fault management, performance monitoring, SLA management, and root cause analysis Leading the architectural roadmap for satellite and mobile, focused on interoperability and ecosystem enablement … need: 10+ years in enterprise or digital architecture with significant depth in OSS, service assurance, or network operations Strong knowledge of service assurance design: fault, performance, configuration, SLA management across hybrid satellite-terrestrial networks Proven experience applying frameworks (eTOM, SID, TAM, Open APIs) in operational environments Experience delivering ...