1 of 1 Permanent Field Service Hardware Engineer Jobs in the UK

Job overview: We are actively recruiting for a Field Service Engineer for our client and this role will be covering the Basingstoke, Reading & London areas. The successful candidate will be responsible for providing service and support to clients by resolving assigned open tickets as … quickly and as effectively as possible. Roles and Responsibilities: Arrive at first Service Call by 9am (unless otherwise agreed by Management). Accept last Service Call to 4.30pm (unless otherwise agreed by Management that the the service call cannot be completed that day). Call the client … ascertain whether you can clear the call over the phone or advise them that you are on route. Work in tandem with the Company Service Call Control systems and in particular the escalation procedure. Carry out Minimum Call Procedure on every Service Call as per the issued guidelines. More ❯