1 of 1 Permanent Global Services Delivery Manager Jobs in the UK

Global Service Delivery Manager | Fully Remote | Global Humanitarian Charity An exciting opportunity for a leading, global humanitarian charity that makes a huge impact for the most vulnerable worldwide. As a Global Service Delivery Manager, you will lead high-quality, efficient technology service delivery …/KPIs, managing risks, maintaining service documentation, and acting as the escalation point for incidents, helping to ensure critical services support their mission. You will proactively assess service delivery data and trends to identify inefficiencies, risks, and opportunities for improvement. This includes the Identification of root causes of recurring service issues and owning the implementation of long … term resolutions Must have skills and experience: Must have experience as a Service Delivery Manager and service delivery of SaaS/Cloud business applications ITIL framework, risk management, root cause analysis, incident resolution and problem management Proactively assessing service delivery data and trends to uncover inefficiencies, risks and improvement opportunities Proven leadership More ❯