UEM tools. Archive or transfer ownership of files, emails, and Teams channels. Trigger offboarding workflows and document access removal. Monitor for any post-exit access attempts or anomalies. Provide hardwaremaintenance to rectify hardware faults and failures in coordination with Customer, hardwaremaintenance vendor and other third-party vendors (if remotely possible). Coordinate repair … activities using Customer warranty coverage and maintenance terms that exist with Customers other third-party vendors. Integrate the Supplier Software remote support tool into the ITSM Tool to support automatic knowledge base population which will improve Remote Support Install new DWS (DIGITAL WORKPLACE SERVICES) hardware and approved software in response to Service Requests from the Customer Provide all More ❯
Server Engineer (SE) role is a technical position. The role requires an extensive knowledge and experience of WindowsServer operating systems, Microsoft Hyper-V/Azure/365, server andstorage hardware in an enterprise environment. A good workingunderstanding of networking technologies is also required. This role requires knowledge of the following technologies and/orskills: *o Virtualized environments such as … recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM The post holder, alongside the other SE's, will be responsible for theinstallation and maintenance of the server estate, to include coordinatingany installs, moves, changes, break/fix and decommissioning of physicalassets. The post holder will also be responsible to the Server Specialist, for … Technical Server Management Server Infrastructure Management : Design, configure, install, maintain, and troubleshoot the Trusts server infrastructure, including on-premise servers, virtual environments, storage systems, and backups. System Monitoring and Maintenance : Implement monitoring tools and perform regular preventative maintenance to ensure optimal performance. HardwareMaintenance : Conduct physical maintenance such as drive replacements, memory upgrades, and component More ❯
/project support Supporting on boarders into the business with initial laptop set up Manage the recovery of all returned devices and ensure accurate asset records are kept Perform hardware recycling activities Build and distribute devices Shared mailbox administration Who You Are Strong understanding of Microsoft Operating Systems Strong understanding and experience of laptop and desktop hardwaremaintenance Knowledge of Lenovo and Dell hardware Knowledge of ITIL methodology in an operations environment Exceptional customer service skills Experience of working in a similar role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion More ❯
w ill be to attend client sites around the country , predominantly London . You are expected to respond to reactive issues and complete the successful installation of both IT hardware to meet client requirements & taking ownership of issues and ensuring the clients expectations and both set, met and exceeded providing a quality service first time, every time . As … on and resolve escalated Helpdesk Tickets. Delight clients with a friendly, quick, and helpful experience. Provide advanced on-site troubleshooting and installation/removal of equipment. Perform on-site hardwaremaintenance and support. Handle 2nd line support tickets during periods of low-ticket volume Use of Ticketing System : Use the ticketing system to work on and resolve Helpdesk … how technology is used to provide services. Advanced understanding of operating systems, business applications, printing systems, and network systems. Advanced diagnosis skills of technical issues related to end-user hardware & software and network devices. Advanced experience and understanding of structured cabling (tidy cable management is a must ). Advanced experience installing and maintaining networking and VoIP equipment. Advanced experience More ❯
internal systems. You'll be the first point of contact for users, ensuring IT systems run smoothly and downtime is kept to a minimum. The role covers everything from hardware troubleshooting to basic server support and systems monitoring. Key Responsibilities- End-user support across desktops, laptops, printers, mobiles, and networks - Installing and configuring IT equipment Managing help desk tickets … setup - Monitoring systems and supporting building services (CCTV, heating, security) Essential Skills Microsoft 365 admin, Windows server support, and MS Office Basic networking knowledge (Wi-Fi, DHCP, DNS) PC hardwaremaintenance and troubleshooting Strong communication and a collaborative mindset Willingness to learn and grow in a dynamic environment Desirable Experience with VMware or other hypervisors Exposure to Linux More ❯
Nether Poppleton, York, North Yorkshire, England, United Kingdom
Invigorate Recruitment
Support Technician: Capturing, managing and completing IT support tickets Answering phone and providing support (can be remote desktop support) Research/Quoting/Ordering of IT equipment Updating and maintenance of IT equipment and networks Drop-off/Pick-up of equipment and supplies for multiple-departments Fault finding and diagnostics Hardwaremaintenance & upgrades Managing user accounts More ❯
in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯
Kegworth, Derby, Derbyshire, England, United Kingdom
Employal
in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯
Derby, East Midlands, Lockington, Leicestershire, United Kingdom
Employal
in the Midlands. You will be part of their UK Document & IT Solutions division, providing field-based support to customers across the region. You will deliver installation, troubleshooting, preventative maintenance, and technical support for multi-function printers (MFPs) and other hardware. The role: Install, diagnose, maintain and repair MFPs and document hardware across your territory Respond to customer … service calls and technical issues in accordance with SLAs Advise customers on preventative maintenance, machine configuration and best practice Work closely with the call centre, ensuring accurate logging, reporting and communication Maintain stock levels and service paperwork in a timely and accurate manner Escalate issues when necessary and manage multiple tasks efficiently Travel regionally to cover customers, holiday absences … and occasional overflow The candidate: Hold a full UK driving licence and comfortable travelling around the Midlands region Sound electromechanical skills, ideally with experience working on MFPs or similar hardware Strong communicator, both verbal and written, comfortable dealing with customers and internal teams Excellent organisational skills, prioritisation ability, and attention to detail Experience in field service, technical support, or More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
offering company pension, paid overtime, company training, hybrid working, night shifts on rotation, career development opportunities and more great company benefits? Do you want to join a leading IT maintenance services company, going from strength to strength in the hospitality and retail industries, looking to grow their expert team, offering great company benefits, company training and clear routes to … progress your career? On offer is a fantastic opportunity for an aspiring IT Support, looking to join a well-established, ambitious IT hardwaremaintenance services company, operating across the hospitality and retail markets around the UK and Ireland. With over 15 years of establishment and reaching a team of over 400 employees, this company is leading the way … in hardware support, looking to expand their team and maintain their client base. In this role you would be responsible for Microsoft Infrastructure Management for clients across the UK and Ireland, being the third line of escalation for tickets, supporting the team and junior members of staff. The ideal IT support would have come from a similar background in More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
offering company pension, paid overtime, company training, hybrid working, night shifts on rotation, career development opportunities and more great company benefits? Do you want to join a leading IT maintenance services company, going from strength to strength in the hospitality and retail industries, looking to grow their expert team, offering great company benefits, company training and clear routes to … progress your career? On offer is a fantastic opportunity for an aspiring IT Support, looking to join a well-established, ambitious IT hardwaremaintenance services company, operating across the hospitality and retail markets around the UK and Ireland. With over 15 years of establishment and reaching a team of over 400 employees, this company is leading the way … in hardware support, looking to expand their team and maintain their client base. In this role you would be responsible for Microsoft Infrastructure Management for clients across the UK and Ireland, being the third line of escalation for tickets, supporting the team and junior members of staff. The ideal IT support would have come from a similar background in More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
offering company pension, paid overtime, company training, hybrid working, night shifts on rotation, career development opportunities and more great company benefits? Do you want to join a leading IT maintenance services company, going from strength to strength in the hospitality and retail industries, looking to grow their expert team, offering great company benefits, company training and clear routes to … progress your career? On offer is a fantastic opportunity for an aspiring IT Support, looking to join a well-established, ambitious IT hardwaremaintenance services company, operating across the hospitality and retail markets around the UK and Ireland. With over 15 years of establishment and reaching a team of over 400 employees, this company is leading the way … in hardware support, looking to expand their team and maintain their client base. In this role you would be responsible for Microsoft Infrastructure Management for clients across the UK and Ireland, being the third line of escalation for tickets, supporting the team and junior members of staff. The ideal IT support would have come from a similar background in More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
offering company pension, paid overtime, company training, hybrid working, night shifts on rotation, career development opportunities and more great company benefits? Do you want to join a leading IT maintenance services company, going from strength to strength in the hospitality and retail industries, looking to grow their expert team, offering great company benefits, company training and clear routes to … progress your career? On offer is a fantastic opportunity for an aspiring IT Support, looking to join a well-established, ambitious IT hardwaremaintenance services company, operating across the hospitality and retail markets around the UK and Ireland. With over 15 years of establishment and reaching a team of over 400 employees, this company is leading the way … in hardware support, looking to expand their team and maintain their client base. In this role you would be responsible for Microsoft Infrastructure Management for clients across the UK and Ireland, being the third line of escalation for tickets, supporting the team and junior members of staff. The ideal IT support would have come from a similar background in More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
offering company pension, paid overtime, company training, hybrid working, night shifts on rotation, career development opportunities and more great company benefits? Do you want to join a leading IT maintenance services company, going from strength to strength in the hospitality and retail industries, looking to grow their expert team, offering great company benefits, company training and clear routes to … progress your career? On offer is a fantastic opportunity for an aspiring IT Support, looking to join a well-established, ambitious IT hardwaremaintenance services company, operating across the hospitality and retail markets around the UK and Ireland. With over 15 years of establishment and reaching a team of over 400 employees, this company is leading the way … in hardware support, looking to expand their team and maintain their client base. In this role you would be responsible for Microsoft Infrastructure Management for clients across the UK and Ireland, being the third line of escalation for tickets, supporting the team and junior members of staff. The ideal IT support would have come from a similar background in More ❯