Permanent Head of Operations Jobs in the UK

1 to 25 of 59 Permanent Head of Operations Jobs in the UK

Head of Customer Operations

City of London, London, United Kingdom
Hybrid / WFH Options
Nobul Resourcing Solutions
Head of Customer Operations Location : UK, Fully Remote Contract : Permanent, Full-Time Salary : £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, who are currently recruiting for a Head of Customer Operations to join their team. This is a … crucial leadership role, focused on building scalable, best-in-class Onboarding and Support functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational … challenges into structured, high-performing systems and is motivated by building the foundation for customer loyalty and retention. What youll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted:

Head of Operations

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯
Employment Type: Full-Time
Salary: £75,000 per annum
Posted:

Head of Finance & Business Operations

Bournemouth, Dorset, United Kingdom
Hybrid / WFH Options
Tru Talent
Head of Finance & Business Operations Location: Bournemouth - Hybrid Salary: £80,000 - £85,0000 + Bonus + Car Allowance Hours: Monday to Friday - 8.30am-5.30pm - Permanent I'm currently partnering with a well-established and fast-growing technology business that is looking to appoint a commercially focusedHead of Finance & Business Operations. This is a fantastic opportunity for … a senior finance leader who wants to take ownership, influence strategy, and play a key role in shaping the next phase of growth. About the role of Head of Finance & Business Operations: My client is part of a highly successful global group, with more than 2,000 employees worldwide, yet the UK team still … operates with an agile, collaborative culture. As they continue to scale, they're now seeking a Head of Finance & Business Operations who can lead the Finance function, support commercial decision-making, and drive operational excellence across the business. This is a hands-on, strategic role where you'll work closely with the Country Manager and the senior More ❯
Employment Type: Permanent
Salary: £85000/annum
Posted:

Head of Operations - Business Central

Cheshire, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯
Employment Type: Full-Time
Salary: £75,000 per annum
Posted:

Head of Operations Business Central

Warrington, Cheshire, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯
Employment Type: Full-Time
Salary: £75,000 per annum
Posted:

Head of Operations - Dynamics Business Central

Merseyside, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
Head of Operations Up to £75,000 | Hybrid | Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency … Central Collaborate closely with finance, supply chain, and IT to streamline workflows Lead system and process enhancement projects, ensuring BC supports business goals Manage and develop a high-performing operations team Analyse data and KPIs to inform strategic decision-making What you'll bring: Proven experience in an operations leadership role within a growing business Strong understanding of ERP systems, ideally Dynamics 365 Business Central Track record of improving efficiency through technology and process change Excellent communication and stakeholder management skills Strategic mindset with hands-on leadership style What's on offer: Salary up to £75,000 depending on experience Hybrid working based in Manchester Key leadership role with autonomy and influence Opportunity to shape operational More ❯
Employment Type: Full-Time
Salary: £75,000 per annum
Posted:

Head of Customer Operations

United Kingdom
Hybrid / WFH Options
Nobul Resourcing Solutions
Head of Customer Operations Location : UK, Fully Remote Salary : Up to £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, which is currently recruiting for a Head of Customer Operations to join their team. This is a crucial leadership … role, focused on building scalable, best-in-class Onboarding and Support functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business-critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational challenges into … structured, high-performing systems and is motivated by building the foundation for customer loyalty and retention. What you’ll do as the Head of Customer Operations: Develop and own the strategic vision for the Onboarding and Customer Support teams. Lead, mentor, and inspire a team of dedicated professionals, fostering a culture of accountability, continuous improvement More ❯
Posted:

Head of Information Technology Operations

birmingham, midlands, united kingdom
Hybrid / WFH Options
Isio
Head of IT Operations The Head of IT will lead Isio's IT Operations technical teams (Infrastructure, ServiceDesk and Admin Systems Support) and their managers at an ever-growing technology focused business. These teams support a business-critical estate running exclusively on Microsoft technologies including Microsoft 365 and Azure hosting and audited and certified … This role can be based in either our Belfast or Birmingham city centre office with a hybrid workstyle. Key Responsibilities Provide strategic and operational leadership for the four IT Operations teams Team/Line management for the four managers and their staff, including performance reviews, coaching and objectives setting. Ensure end to end performance and availability of a … fully Azure-hosted environment Contribute to architectural designs and best practices for new or existing IT systems Provide technical guidance and oversight for the four IT Operations teams and the wider business Project delivery for a range of projects, either delivered solely within the teams or in support of wider business objectives Supplier Management and Cost Management More ❯
Posted:

Head of Information Technology Operations

Stratford-Upon-Avon, England, United Kingdom
Hybrid / WFH Options
Delaney & Bourton
Role: Head of IT Operations (IT Ops, Services, Cyber) Location: Stratford Upon Avon/Cotswolds Salary: Strong Base Salary + Benefits Role: This is a newly created Head of Technology role reporting into board level for an ambitious B2C led organisation that have a superb brand in the market. Physical business, multi-site with award … winning services. The organisation has recently received significant investment, are acquisitive by nature and are looking for a Head of Technology/Head of IT Operations to lead them through their next phase of growth. This role will lead, develop and implement a comprehensive IT strategy and also own BAU related run activities. Broad … role, responsible for IT Infrastructure, Operations, Service Management and InfoSec across a multi-million £ well respected brand. Up to 1k users that services thousands of customers around the UK. Suited to Senior Managers or proven Head of’s looking to really have a significant impact. Role: Develop and execute the IT operations strategy aligned with More ❯
Posted:

Head of Information Technology Operations

royal leamington spa, midlands, united kingdom
Hybrid / WFH Options
Delaney & Bourton
Role: Head of IT Operations (IT Ops, Services, Cyber) Location: Stratford Upon Avon/Cotswolds Salary: Strong Base Salary + Benefits Role: This is a newly created Head of Technology role reporting into board level for an ambitious B2C led organisation that have a superb brand in the market. Physical business, multi-site with award … winning services. The organisation has recently received significant investment, are acquisitive by nature and are looking for a Head of Technology/Head of IT Operations to lead them through their next phase of growth. This role will lead, develop and implement a comprehensive IT strategy and also own BAU related run activities. Broad … role, responsible for IT Infrastructure, Operations, Service Management and InfoSec across a multi-million £ well respected brand. Up to 1k users that services thousands of customers around the UK. Suited to Senior Managers or proven Head of’s looking to really have a significant impact. Role: Develop and execute the IT operations strategy aligned with More ❯
Posted:

Head of Operations

london, south east england, united kingdom
Trudenty
Grow with us. We are looking for a 'Head of Operations' who will join our team of 10 to build and lead the operational foundations that enable Trudenty to scale — overseeing delivery, compliance, and company-wide processes as we drive adoption of the Consumer Trust Network across the commerce and payments ecosystem. About Trudenty Trudenty … trust insights that reduce losses, lower operational costs, and strengthen consumer relationships. We are at an exciting point in our journey, as we go to market and drive growth of The Trudenty Trust Network. This next chapter of our story is one in which we will drive impact across the commerce ecosystem, create to stay at the leading … edge of innovation across the industry whilst building material value for our team (inclusive of shareholders). We are a 10 person seed stage company that has secured partnerships with notable names in the payments and commerce ecosystem, and raised investment from our first choice of partners who align with our values and ambition for the future. More ❯
Posted:

Head of Operations and Digital (Insurance)

London, UK
Eames Consulting
Head of Operations and Digital Eames is currently working with an exciting insurance scale up on the appointment of a Head of Operations and Digital. This is a hands-on role to lead and modernise our client's business operations, focused on driving efficiency, implementing insurance systems, and leading the digital transformation … agenda. The ideal candidate will bring experience in insurance operations alongside a strong understanding of digitalisation and process improvement. You'll be confident engaging with technology teams, able to challenge and influence effectively, and pragmatic in delivering solutions that work in a lean, fast-moving environment. Key responsibilities: • Lead and develop the general operations function • Drive digitalisation … of processes and workflows • Implement and optimise insurance systems • Act as the bridge between operations, technology, and business leadership • Deliver hands-on solutions, not just oversight You'll need: • Strong background in insurance operations. • Experience leading transformation/digitalisation projects. • Ability to balance strategic oversight with hands-on delivery. • Excellent stakeholder management skills with confidence to challenge. Eames More ❯
Employment Type: Full-time
Posted:

Head of Operations and Digital Insurance

London, South East, England, United Kingdom
Eames Consulting
Head of Operations and Digital Eames is currently working with an exciting insurance scale up on the appointment of a Head of Operations and Digital. This is a hands-on role to lead and modernise our client's business operations, focused on driving efficiency, implementing insurance systems, and leading the digital transformation … agenda. The ideal candidate will bring experience in insurance operations alongside a strong understanding of digitalisation and process improvement. You'll be confident engaging with technology teams, able to challenge and influence effectively, and pragmatic in delivering solutions that work in a lean, fast-moving environment. Key responsibilities: ·Lead and develop the general operations function·Drive digitalisation … of processes and workflows·Implement and optimise insurance systems·Act as the bridge between operations, technology, and business leadership·Deliver hands-on solutions, not just oversight You'll need: ·Strong background in insurance operations.·Experience leading transformation/digitalisation projects.·Ability to balance strategic oversight with hands-on delivery.·Excellent stakeholder management skills with confidence to challenge. Eames More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Head of Operations and Finance

City of London, London, United Kingdom
Agora Talent
Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯
Posted:

Head of Operations and Finance

london (city of london), south east england, united kingdom
Agora Talent
Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯
Posted:

Head of Operations and Finance

London Area, United Kingdom
Agora Talent
Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯
Posted:

Head of Operations and Finance

london, south east england, united kingdom
Agora Talent
Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯
Posted:

Head of Operations and Finance

slough, south east england, united kingdom
Agora Talent
Head of Operations & Finance- AI Series A Scaleup London Up to £120k We’re partnering with a high-growth AI company whose technology is already transforming global heavy industry — deployed in live production environments and making billions of dollars’ worth of decisions every year. They’re now looking for an exceptional Head of Operations & Finance to join the senior leadership team and help steer the business through rapid growth and international expansion. The Role This is a hands-on, high-impact position leading both operational and financial strategy as the company scales from seed to Series A and beyond. You’ll play a central role in forecasting, planning, and execution — ensuring … control, ensuring resources are deployed effectively. Oversee capacity planning and operational processes across complex enterprise projects. Manage investor relations and fundraising materials, supporting board and investor communications. Oversee people operations, including payroll, contracts, and performance processes. Lead international operations — managing insurance, visas, tax, and entity administration as the business expands globally. About You We’re looking for someone More ❯
Posted:

Chief of Staff & Head of Operations

Belfast, United Kingdom
HIRANI
Movetru is redefining how human movement is measured and optimised through cutting-edge wearable technology. As our Chief of Staff & Head of Operations, you will be the CEO's strategic right hand and the company's internal operations lead. This is a high-trust, high-visibility leadership role. You'll own internal systems, ensure cross … bring structure to our day-to-day, and step confidently into gaps. You'll manage OKRs, oversee projects, support high-level communication, and drive operational excellence across every function of the business. We're looking for a humble, highly organised individual who thrives in fast-paced environments, embraces unpredictable challenges, and is ready to lead both strategically and tactically. … Key Responsibilities Strategic Operations Own company-wide OKR planning, tracking, and reporting Design and lead cross-functional planning and execution processes Maintain and optimise internal meeting rhythms (Leadership syncs, All-Hands, 1:1s) Monitor progress on team priorities, ensuring follow-through on key deliverables Promote a high-performance, high-trust culture aligned with Movetru's values CEO Enablement & Executive More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Security Operations

England, United Kingdom
CFC
Head of Security Operations Department: IT Operations Employment Type: Permanent - Full Time Location: GB - London Reporting To: Kirsty Kelly Description As Head of Security Operations, you will be responsible for leading the day-to-day operational cybersecurity functions for the Group. You will ensure robust, efficient and globally coordinated security operations that … protect the organisation's people, systems, and data. This includes direct ownership of security controls, security testing, vendor management, vulnerability and threat management, and incident response. You will work daily with the Group CISO to support consistent, high-assurance security practices across all regions, in-line with regional regulation and to support the management of cyber incidents. It … and security concerns within regulatory timelines and standards. About the role Within this role, you will have been supporting the Group CISO by managing the security team and programmes of work in your responsibility area. You will be responsible for the management of any global Cyber Incidents by supporting the CISO team. Additionally, you will be: Working collaboratively More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Network Operations

Willerby, East Riding of Yorkshire, United Kingdom, Kirk Ella
Quickline Communications
Head of NOC We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring people, and we’re looking for an e xperienced Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Could that be you? If you thrive leading a hands-on team, enjoy solving complex network challenges, and take … pride in delivering reliable broadband to rural communities, then we’d love to hear from you. Here's why you'll love this role... - Take charge of incident management to minimise downtime and ensure top-quality service for our customers. - Shape the future of our network operations strategy, overseeing upgrades, expansions, and security measures. - Collaborate with vendors More ❯
Employment Type: Permanent
Posted:

Head of Network Operations

Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
Head of NOC We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do. So, we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies … on a team full of inspiring people, and we’re looking for an e xperienced Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Could that be you? If you thrive leading a hands-on team, enjoy solving complex network challenges, and take … pride in delivering reliable broadband to rural communities, then we’d love to hear from you. Here's why you'll love this role... - Take charge of incident management to minimise downtime and ensure top-quality service for our customers. - Shape the future of our network operations strategy, overseeing upgrades, expansions, and security measures. - Collaborate with vendors More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Head of Network Operations

England, United Kingdom
Capita
Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network … services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels. Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business … goals. Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services. Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders. Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics. Collaboration & Stakeholder More ❯
Posted:

Head of Infrastructure, Operations and Security

City of London, London, United Kingdom
Hybrid / WFH Options
SThree
SThree are pleased to announce we’re recruiting for a talented Head of IT Infrastructure, Operations and Security to join our team based in our fantastic office space located in London. As Head of IT Infrastructure, Operations & Security , you will lead the infrastructure and operations teams, taking full responsibility for the organisation’s … core technology services—including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership, you will define and deliver the strategic roadmap and high-level design for all infrastructure, digital workplace, and … security operations, driving innovation, resilience, and operational excellence across the organisation. About us SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together. What are the day-to-day More ❯
Posted:

Head of Infrastructure, Operations and Security

london (city of london), south east england, united kingdom
Hybrid / WFH Options
SThree
SThree are pleased to announce we’re recruiting for a talented Head of IT Infrastructure, Operations and Security to join our team based in our fantastic office space located in London. As Head of IT Infrastructure, Operations & Security , you will lead the infrastructure and operations teams, taking full responsibility for the organisation’s … core technology services—including infrastructure, digital workplace, and IT security. You will ensure the secure design, management, maintenance, and performance of key systems such as networks, datacentres, cloud platforms, servers, and end-user devices. Working closely with business and IT leadership, you will define and deliver the strategic roadmap and high-level design for all infrastructure, digital workplace, and … security operations, driving innovation, resilience, and operational excellence across the organisation. About us SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together. What are the day-to-day More ❯
Posted:
Head of Operations
10th Percentile
£83,500
25th Percentile
£92,500
Median
£100,000
75th Percentile
£118,750
90th Percentile
£132,750