3 of 3 Permanent Help Desk Adviser Jobs in the UK

We are recruiting a Help Desk Advisor to work for a key client based in Kingswinford. The main purpose of the role will be to : Provide a professional and efficient support service to customers who are experiencing technical difficulties with our products, allowing us to achieve. The main … duties will be: Ensure adequate staffing at the Help Desk and request assistance; to be arranged by the line manager, should this fall below the minimum level. Respond quickly and professionally to customer needs, following through issues and checking the advice given is adequate to provide a solution. … distributed effectively. Report persistent problems to the line manager to ensure quality standards are being met. Identify customer training needs for personnel using the Help Desk service. Ensure key results are achieved to meet targets and goals agreed by the business. Log all calls onto the to the More ❯

Ecommerce Helpdesk Advisor Our Normanton based E-Commerce team have an exciting opportunity available for a Helpdesk Advisor to join them. The role of E-Commerce Helpdesk Administrator is perfect for candidates that want to develop a career in Online over time. The successful candidate will be exposed to all More ❯

Job Description Ecommerce Helpdesk Advisor Our Normanton based E-Commerce team have an exciting opportunity available for a Helpdesk Advisor to join them. The role of E-Commerce Helpdesk Administrator is perfect for candidates that want to develop a career in Online over time. The successful candidate will be exposed More ❯