1st Line HelpDeskEngineer Doncaster Full-time, permanent Mon – Fri, 9am – 5:30pm £25k – £30k Are you a proactive, customer focused IT Support Engineer looking to join a established IT company? Are you keen to play a key role in maintaining service standards … preparing hardware, and supporting ongoing projects? As a 1st Line HelpDesk Technician, you will be required to: Respond quickly and ensure timely responses across the helpdesk, escalate calls to site visits where needed. Use all resources and team members available. Support our customers with IT issues including … VoIP and networking problems remote fix support calls, ability to create self-help media. Carry out maintenance tasks as instructed. Daily check and update all tickets internally, provide updates to helpdesk coordinator. Prepare hardware and project work as instructed by the Helpdesk Coordinator to the specification required and to More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2nd Line IT Service DeskEngineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service DeskEngineer/Project Engineer PLEASE NO … Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination) Server and Workstation Hardware Backup Solutions and Disaster Recovery Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect) Understanding of Cyber best practices, and experience in supporting and deploying technologies such as … relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician, Server Support, IT Support Analyst, IT Support Advisor, IT Services Manager, IT Helpdesk, IT Technician, ICT Support, Technology Support, IT Desk Support More ❯
Job Title: 2nd Line IT Service DeskEngineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service DeskEngineer/Project Engineer PLEASE NO … AGENCIES We are looking for a Second Line IT Support Engineer with experience within a Managed Service Provider, NOC or similar external IT Support. We are DISConsulting IT is a young and vibrant IT Managed Service Provider dedicated to serving small and medium-sized enterprises, charities, and non More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Supere
Job Title: 3rd Line Support IT Engineer Location: [Insert Location or "Hybrid/Remote/On-site"] Type: Full-time, Permanent Salary: Competitive, based on experience About Supere Supere is a growing Managed IT Services Provider supporting businesses across the UK. We focus on practical, reliable IT with … a personal approach, helping clients stay secure, productive and ahead of the curve. We’re now looking for an experienced 3rd Line Support Engineer to join our technical team. If you’re passionate about solving complex problems, delivering excellent customer service, and working with a broad range of … Flexible working options and a people-first approach. Opportunities to get involved in exciting projects and shape how we deliver IT. 🚀 Apply now and help us deliver expert IT the right way – with quality, integrity, and a smile. More ❯
The HelpdeskEngineer is a critical role within the IT department, responsible for providing first and second-level technical support to end-users. This role involves troubleshooting hardware and software issues, responding to service desk tickets, and ensuring timely resolution of technical problems to maintain business productivity. … The HelpdeskEngineer acts as the primary point of contact for IT-related inquiries and plays a key role in maintaining a positive user experience. You are Technical Support: o Provide first and second-level technical support to end-users via phone, email, and in person. o Troubleshoot … issues. o Diagnose and resolve technical problems efficiently and effectively. o Escalate complex issues to senior IT staff or external vendors as required. Service Desk Management: o Manage and prioritize service desk tickets using ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk). o Ensure timely and accurate More ❯
Job Title: IT HelpdeskEngineer Status: 1 year Fixed term contract Hours: 9:00am - 17:00pm/Monday to Friday. office based 5 days a week Salary: maximum £29,000 per annum + travel expense up to Zone 6 Location: London A global IT company is looking for … an IT Helpdesk Engineer. IT HelpdeskEngineer - Principal Accountabilities Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation. Understand and detailed planning and designing for customer's PC and Network. PC/Network/Desktop Security element configuration including day-to-day service … and modification. Visit customer premises when required for project or maintenance contract work incl cover staff. Periodical status report to line manager. IT HelpdeskEngineer - Knowledge, Skills, Experience and Key Competencies Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows More ❯
We are looking for the perfect fit to join our team and help us thrive. Are you a tech wizard? If you can troubleshoot like a pro … save the day for our users and keep our IT systems running smoothly, we need you on our team! Job summary As a helpdeskengineer with Daffodil IT, you'll be the go-to person for solving tricky IT problems, helping out our users with their tech woes … with emerging trends and technologies in the IT industry. What kind of person we are looking for Proven experience working as an IT HelpdeskEngineer or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active More ❯
Pontefract, West Yorkshire, Yorkshire, United Kingdom
Exposed Solutions
Senior HelpDeskEngineer We have an exciting opportunity to join our growing team in a challenging but rewarding position with significant opportunity for personal development. Our client is a well-established, and growing business in Pontefract, West Yorkshire with humility, hardworking and a team first attitude at the … centre of its core values. Theyre seeking a dedicated Senior HelpDeskEngineer to join a dynamic Managed IT Services team, and the ideal candidate will have strong organisational skills, excellent communication abilities, and a solid foundation in first-line technical support to serve as a backstop to the More ❯
Senior HelpDeskEngineer We have an exciting opportunity to join our growing team in a challenging but rewarding position with significant opportunity for personal development. Our client is a well-established, and growing business in Pontefract, West Yorkshire with humility, hardworking and a team first attitude at the … centre of its core values. Theyre seeking a dedicated Senior HelpDeskEngineer to join a dynamic Managed IT Services team, and the ideal candidate will have strong organisational skills, excellent communication abilities, and a solid foundation in first-line technical support to serve as a backstop to the More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
tech company providing IT & Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms HelpdeskEngineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
tech company providing IT & Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms HelpdeskEngineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and More ❯