ITServiceDeliveryManager (ITIL, Major Incidents, Service Improvement) Permanent - £50,000 to £55,000 Greater Manchester (commutable from Wigan, Chorley, Warrington, Bolton, Ormskirk, St Helens, Salford, Manchester) Client Details From humble beginnings to becoming an award winning IT solutions provider, this … and product offering for their customers. They have an impressive portfolio of customers which include well known brands. Description As ITServiceDeliveryManager you will oversee the quality of services provided by the service function to one of their key customers who … Good knowledge of ITservice and application delivery, as well as successful service level agreement accomplishments Demonstrable experience of ServiceDeliveryManager roles within an MSP environment and overseeing ITservice for multiple, external customers Experience with agreeing and implementing more »
Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a collaborative and effective … Major Incident Management. The Sr. Manager, Global ITServiceDelivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of improved Incident Management and ServiceDelivery … carry out Service Improvement and undertake exercises that will improve levels of User satisfaction. Therefore, this is a key operational role in the Technology Services organisation and requires the ability to operate effectively under pressure and to demanding deadlines. Major/Key Accountabilities Provide ServiceDelivery and more »
My client is currently looking for an ITServiceDeliveryManager to work onsite in Northwood. Your role would be to manage a team of 5 Technical Support Engineers and oversee the operations of the ITService Desk. You will need to … helpdesk manager, help desk manager, service desk manager, ITServiceManager, ITServicesManager, ITManager, ICT Manager, Desktop Support Manager, helpdesk lead, help desk lead, service desk lead, ITService lead, IT Lead, ICT lead, Desktop Support lead, Edtech, Office 365, Windows Desktop, ITIL, Network Support, Established in Didsbury, Connexa Technology Ltd is becoming one more »