1 to 25 of 33 Permanent IT Services Manager Jobs in the UK

ve also worked in the following roles, we’d also like to hear from you: IT Manager, Systems Manager, Service Delivery Lead, Application Services Manager, Infrastructure Manager SALARY: £59,009 - £64,673 per annum + Benefits LOCATION: Hybrid role – working part from the office in Wokingham and part from … Service Delivery Manager. As an IT Service Delivery Manager you will lead a team of specialists ensuring that business applications and IT services are strategically aligned, secure, and fit for purpose. In this role you will oversee the full application lifecycle, manage vendor relationships, and deliver on technical projects that support digital … transformation. The IT Service Delivery Manager will play a key role in driving continual improvement, supporting colleagues across the organisation, and ensuring applications and services meet operational and service requirements. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the IT More ❯

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales … team, where you will encourage and evaluate how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly … in two core methods: "Selling with" the IT Reseller, joining them on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working More ❯

Systems and IT Support executives. This is a pivotal role that bridges the gap between technical operations and business strategy, ensuring our IT services align with and support our rapid growth as one of the UK's fastest-growing multi-award-winning consumer food brands. Objectives of this role Lead and develop a … a culture of accountability and ownership Drive initiatives that prevent recurring issues and improve service stability Service Focus and Framework Knowledge Maintain a holistic view of IT services and their interdependencies Investigate and optimize service delivery across the entire service portfolio Demonstrate comprehensive knowledge of service management frameworks (ITIL, Agile) Apply lifecycle and capability elements of ITIL … and roadmaps Identify emerging technologies and trends that could benefit the business Technical Understanding and User Focus Maintain strong understanding of core technical concepts across infrastructure, applications, and cloud services Apply technical knowledge to guide team decisions and solution design Identify and engage with users to understand and document their needs Use quantitative and qualitative data to drive user More ❯

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/… and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate … financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after More ❯

Account Manager - IT Consulting Services, Digital Transformation The Company IT Services business, seeing consistent growth Turnover approaching £10 billion Industry leading presales and technical bench Newly refurbed office Dedicated team of SDRs Hired best in class at C-suite level The Role Managing existing accounts Selling app development, digital transformation around public … cloud hosting, cloud management – service sales focused Responsible for an annual GP target between £8M to £9M Package: £50k Base + £20k OTE The Candidate: Account Management experience selling Services(IT Services, Recruitment, Advertising, etc.) or Saas background Track record of winning technology Clear sales methodology Specific vertical knowledge a big plus More ❯

Account Manager - IT Consulting Services, Digital Transformation The Company IT Services business, seeing consistent growth Turnover approaching £10 billion Industry leading presales and technical bench Newly refurbed office Dedicated team of SDRs Hired best in class at C-suite level The Role Managing existing accounts Selling app development, digital transformation around public … cloud hosting, cloud management – service sales focused Responsible for an annual GP target between £8M to £9M Package: £50k Base + £20k OTE The Candidate: Account Management experience selling Services(IT Services, Recruitment, Advertising, etc.) or Saas background Track record of winning technology Clear sales methodology Specific vertical knowledge a big plus More ❯

Account Manager - IT Consulting Services, Digital Transformation The Company IT Services business, seeing consistent growth Turnover approaching £10 billion Industry leading presales and technical bench Newly refurbed office Dedicated team of SDRs Hired best in class at C-suite level The Role Managing existing accounts Selling app development, digital transformation around public … cloud hosting, cloud management – service sales focused Responsible for an annual GP target between £8M to £9M Package: £50k Base + £20k OTE The Candidate: Account Management experience selling Services(IT Services, Recruitment, Advertising, etc.) or Saas background Track record of winning technology Clear sales methodology Specific vertical knowledge a big plus More ❯

Technical Services Manager £50,000 Circa Stonehouse (Onsite) Managing team of 12 Engineers 37.5 hour week/26 days holiday + bank The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity … for you. We are looking for a Technical Services Manager to oversee the daily operations of our technical support team. You will ensure the smooth running of our technology systems, manage IT projects and work closely with other departments to maintain and improve our IT services. Key Responsibilities: Service Delivery Management: Oversee the … tested and meet quality standards before deployment. The Company We believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers who love our down to earth approach, our in-depth technical know-how and our customer-first service. We are a company of More ❯

IT Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You’ll drive service excellence across Change, Release, and Lifecycle … Management, ensuring stability, scalability, and value delivery. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements.• Oversee the service portfolio and ensure alignment with strategic objectives and governance standards.• Manage the Change and Release Management processes – planning, testing, and … functions to design scalable, compliant, and well-documented services.• Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years’ experience in IT Service Management, with at least 3 years in a leadership or managerial capacity.• Proven expertise in ITIL processes – particularly Service Design More ❯

Customer Success Manager - IT/ITES Services About This Role Qualification: Bachelor's Degree in IT, Computer Science or related areas Experience: 4+ Years Job Location: London We are seeking an experienced and client-centric Customer Success Manager (CSM) to oversee and grow relationships with our IT and ITES … across IT and ITES sectors Account Success Ownership:Own customer onboarding, engagement, and retention across assigned accounts. Ensure deliverables are met and clients derive maximum value from services Project Coordination:Work closely with internal technical and delivery teams to monitor timelines, resolve issues, and communicate project status Feedback & Upselling:Collect and synthesize customer feedback to improve services … ITES environment Client-Facing Skills: Strong interpersonal and communication skills, with experience engaging mid-to-senior level stakeholders Project Orientation: Understanding of delivery models, SLAs, and IT services lifecycle (including support, development, or BPO processes) Problem-Solving: Proactive in identifying issues and resolving them before they escalate Tools Knowledge: Familiarity with CRM platforms (e.g., HubSpot, Salesforce), project More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London … office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The Service Delivery Manager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is … essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT & Software Asset Management. The Service Delivery Manager will also More ❯

IT Service Manager Type: Permanent Salary: £100,000 - £120,000 + Bonus Location: London (Hybrid - 3 days onsite) A leading organisation in the financial services sector is seeking an experienced IT Service Manager to join its London-based team. This strategic leadership role reports directly to the Head of Service Management … You'll play a key role in defining and executing the roadmap for service operations in a dynamic, large-scale environment. Desired Skills and Experience IT Service Manager Type: Permanent Salary: £100,000 - £120,000 + Bonus Location: London (Hybrid - 3 days onsite) A leading organisation in the financial services sector is seeking an experienced … IT Service Manager to join its London-based team. This strategic leadership role reports directly to the Head of Service Management and oversees a team of Operations and Systems Analyst. The company is undergoing a transformation, placing technology at the core of its operations to enhance service delivery and operational efficiency. Key Responsibilities: * Lead and evolve More ❯

Enterprise Business Development Manager IT Managed Services Sales Remote/Mobile - to suit English based candidate with motorway connectivity. London, Birmingham, Nottingham, Manchester etc. £75000 - £80000 + Full Package + Comm Applause IT are seeking an experienced Enterprise Business Development Manager for our client to drive high-value growth across enterprise … building strategic relationships, and closing large, complex deals. You'll own the full sales cycle - from early engagement to contract closure - working with executive stakeholders and shaping bespoke IT and digital transformation solutions. The role requires strong commercial acumen, strategic thinking, and the ability to collaborate across marketing, pre-sales and technical delivery teams. This is an exciting … exceed new business targets, focusing on premium client acquisition. Skills & Experience Required: 3-5+ years' experience in enterprise sales, business development or account management within IT services, MSP, cloud or digital transformation. Proven track record of closing complex, multi-stakeholder deals independently. Strong understanding of managed services, Microsoft Cloud, security and digital transformation trends . More ❯

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | To suit candidates living in England or Wales near London (M25 corridor), Birmingham, Manchester, Bristol, Cardiff, Leeds Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving … team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver More ❯

agile options available) The Role We're seeking an experienced IT Service Lifecycle Manager to lead the end-to-end lifecycle of IT services, ensuring they are designed, transitioned, operated, and continuously improved in line with ITIL best practices. This role involves managing the full lifecycle of IT services, coordinating … the Change Advisory Board (CAB) , and overseeing a small team of Lifecycle Analysts to ensure consistent delivery and continual improvement. You'll play a key role in ensuring that services meet business needs, remain scalable, and deliver measurable value across the organisation. Key Responsibilities Lead the full Service Lifecycle process - from strategy and design through to operation and continual … improvement. Manage the Service Portfolio , ensuring all services align with business objectives and deliver ongoing value. Oversee Release and Change Management , ensuring planned, tested, and controlled deployments. Facilitate the Change Advisory Board (CAB) , assessing and prioritising changes across systems and infrastructure. Maintain governance and compliance in line with internal security and industry standards. Lead and develop a small team More ❯

Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager … sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What … do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to supporting IT systems such as Windows Desktop, Office 365, Active Directory, DNS, Citrix and Group Policy Any experience More ❯

IT Service Delivery Manager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location … Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point More ❯

If you have previous experience of working in either IT Managed Services or the IT reseller channel in a Technical Account Manager or Customer Success role then we have a number of opportunities within London and the South East for established companies looking to grow their Account Development Teams. You need to be … working now in a similar role with a proven track record of managing and developing existing accounts within an IT MSP. You will need to show minimum GP figures of £150,000 per annum. These companies offer excellent training and development over time to Account Management or Senior Account Director roles for experienced candidates More ❯

Here at Stonewater, we are seeking an IT Service Desk Manager to be responsible for managing and supporting the frontline IT service team. Managing both the IT Service Desk and Field Engineers to deliver a first-class service experience across the organisation, youll make sure customer incidents and requests are resolved efficiently … and delivers on our customer promise. Youll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedback to shape future services. Working closely … our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Were looking for like-minded people to join our team of over 900 talented colleagues who embody our More ❯

IT Service Desk Manager (12-Month Fixed-Term Contract)Role SummaryA London Market insurance business is seeking an experienced IT Service Desk Manager to lead day-to-day IT operations on a 12-month fixed-term contract. This role oversees the IT Service Desk, ensuring high-quality support … system reliability, and continuous improvement across the business. Key Responsibilities* Manage and develop the IT Support team, ensuring SLA and service standards are consistently met. * Act as the escalation point for complex technical issues and incidents. * Oversee IT infrastructure, hardware, and cloud platforms including Microsoft 365 and Azure AD. * Maintain IT security, networking, and … compliance standards. * Lead the Joiners-Movers-Leavers process and manage IT assets and licensing. * Drive automation, process improvement, and operational efficiency initiatives. * Support business projects, upgrades, and vendor management. About You* Proven experience in IT management or senior IT support roles within a corporate environment. * Strong technical expertise across Microsoft 365, Windows, networking, and More ❯