21 of 21 Permanent IT Services Manager Jobs in the UK

Role: IT Services Support Manager Salary: Up to £47,000 per annum (DOE) Location: Hybrid - Hampshire (2-3 days per week on-site + on-call rota) We're looking for an experienced IT Services Support Manager to play … leadership role in delivering secure, resilient, and high-performing IT services across a large organisation. This position combines technical leadership, service delivery, and strategic planning , making it ideal for a senior IT professional who can shape architecture, drive standards, and lead continuous improvement ...

Title: IT Service Desk Manager Location: Sharston, M22 4SN Salary : Up to £45,000 depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered … among the highest-rated firms in the sector. About the Role: Express Solicitors are seeking to appoint an experienced IT Service Desk Manager to support the day-to-day operation, maintenance, and ongoing development of the firm's IT Service Desk. This ...

IT Service Delivery Manager with experience with Managed Service Providers (MSP)? Do you have ITIL V4/V5 experience? Job Title: IT Service Delivery Manager Location: Central London (Hybrid - 3 days office based, 2 days from home) Rate: Dependant on Experience Contract … opportunity for an experienced IT Service Delivery Manager to oversee the day-to-day delivery of IT services across a fast-paced organisation, ensuring a secure, responsive, and high-performing IT environment. You will act as the key interface between ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will … manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. ...

IT Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week … Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-establish... WKCL1_UKTJ ...

IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service … occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award ...

seeking an experienced and technically credible IT Service Delivery Manager to lead the delivery of support and managed services for our clients. This role is responsible for end-to-end service performance, operational leadership, client satisfaction, and continual service improvement. You will … Analyse service metrics to identify trends, risks, and improvement opportunities Ensure operational processes are clearly defined and consistently followed Oversee onboarding of new clients, services, and platforms Deliver accurate operational reporting to internal stakeholders Client & Stakeholder Management Act as the primary Service Delivery lead for assigned client accounts Build ...

IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service … management team responsible for the day to day operation of our business as usual support services click apply for full job details ...

Senior Procurement Manager | London £100,000 plus EXCEPTIONAL package We're partnering with a leading, globally recognised financial services organisation to recruit a Senior Procurement Manager to play a key role in shaping and delivering strategic procurement initiatives. Senior Procurement Manager | London … plus EXCEPTIONAL package We're partnering with a leading, globally recognised financial services organisation to recruit a Senior Procurement Manager to play a key role in shaping and delivering strategic procurement initiatives. This is a high-impact position focused on developing category strategies and leading complex sourcing ...

Business Development Manager, you will serve as a trusted advisor to Betting and Gaming clients worldwide, leveraging advanced data-driven and AI-powered solutions to unlock new revenue streams and enhance player engagement through collaboration with international cross-functional teams. Client Details My client is a global software … sectors with strong understanding of industry-specific dynamics and key players. Exceptional communication, presentation, negotiation, and consultative selling skills. Deep knowledge of cloud-related services, with proven expertise in Google Cloud Platform (GCP), Microsoft Azure and AWS. Self-motivated, strategic thinker with the ability to work independently and execute ...

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within … broader IT Operations function, working alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead ...

IT Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT … role (minimum two days per week in the office) with a competitive salary and strong benefits package. You'll lead day-to-day IT operations across service desk, infrastructure, and cybersecurity, with overall accountability for service quality, resilience, and continuous improvement. You'll manage a small team directly ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring exceptional customer … service professional with a strong customer focus, excellent stakeholder management skills, and a proven track record of delivering high-quality IT services within a structured service management environment. Key responsibilities: Manage and support the Team Lead in planning daily resources across OSS and IT Service ...

IT Service Operations Manager – London (Hybrid) Contract – 6 months Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative … experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities Lead and manage the IT Service Desk function as the primary ...

client, an engineering consultancy working across sectors, is currently seeking a proactive and experienced IT Service Delivery Manager to join their team. This permanent role offers a blend of office-based work (three days per week) with occasional travel, focusing on overseeing the performance, governance … continuous improvement of IT services. Key Responsibilities: Service & Supplier Management Manage relationships with external MSPs and IT suppliers Monitor and drive performance against SLAs and KPIs Lead regular service reviews and ensure alignment with business objectives Helpdesk & Service Operations Oversee IT helpdesk operations, ensuring ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access … governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows. Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful but not required). Essential Skills & Experience Strong all-round IT ...

looking for a Technology Supplier Governance Manager to help manage and improve our clients technology supplier ecosystem. This role will ensure suppliers deliver value, meet performance expectations, manage risks effectively, and align with the organisation's technology strategy. Key Responsibilities Supplier Governance Develop and maintain supplier governance processes … provide meaningful insights. Understanding of supplier performance management, SLAs, and governance processes. Knowledge of technology risk, security, and operational resilience. Desirable Experience in financial services or another regulated industry. Knowledge of ITIL, SIAM, or service management frameworks. Experience working with contracts, renewals, and supplier negotiations. What Success Looks Like ...

well-established organisation operating within a fast-paced commercial environment has partnered with the team at NET Recruit to search for an IT Delivery & Service Manager to join their growing internal technology function. This business has built a strong reputation for operational excellence, customer focus … continuous improvement, supported by a collaborative culture and a pragmatic approach to technology delivery. This position represents an excellent opportunity for an experienced IT professional to take ownership of delivery coordination, service operations, and supplier management across a busy internal IT function. The successful candidate will ...

currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2 nd , 3 rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/… Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality, and performance of the support function . This role exists to: Strengthen service delivery Relieve pressure on senior technical staff Provide a clear operational bridge between leadership and the support ...

currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2 nd , 3 rd line IT Support Engineer, and be seeking to utilise your skills in a slightly di. . click apply for full job details ...