IT Services Manager Jobs

IT Service Manager
UK

The median IT Service Manager salary in the UK is £45,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 615 643 718
Rank change year-on-year +28 +75 +180
Permanent jobs requiring an IT Services Manager 90 265 264
As % of all permanent jobs advertised in the UK 0.16% 0.27% 0.26%
As % of the Job Titles category 0.18% 0.28% 0.29%
Number of salaries quoted 68 223 211
10th Percentile - £37,500 £37,500
25th Percentile £36,250 £41,250 £44,000
Median annual salary (50th Percentile) £45,000 £55,000 £57,500
Median % change year-on-year -18.18% -4.35% -4.17%
75th Percentile £62,813 £68,750 £74,875
90th Percentile £74,750 £78,750 £87,500
UK excluding London median annual salary £47,500 £50,000 £50,000
% change year-on-year -5.00% - -4.76%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,982 93,747 91,844
% of permanent jobs with a recognized job title 90.62% 94.66% 91.53%
Number of salaries quoted 26,989 67,111 57,934
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,000
Median % change year-on-year +6.67% -12.50% -
75th Percentile £74,014 £71,250 £80,750
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +6.00%

IT Services Manager
Job Vacancy Trend

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Services Manager in the UK

IT Services Manager
Salary Trend

3-month moving average salary quoted in jobs citing IT Services Manager.

Salary trend for IT Services Manager in the UK

IT Services Manager
Salary Histogram

Salary distribution for jobs citing IT Services Manager over the 6 months to 15 May 2025.

Salary histogram for IT Services Manager in the UK

IT Services Manager
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the UK over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -22 69 £55,000 - 58
UK excluding London +62 57 £47,500 -5.00% 43
Work from Home +47 42 £39,875 -27.50% 22
South East +91 20 £60,000 +33.33% 14
London +44 16 £66,250 -5.36% 24
Midlands +53 14 £52,500 -7.08% 7
North of England -16 13 £42,500 -5.56% 10
West Midlands +45 7 £55,000 -8.33% 4
East Midlands +36 7 £50,000 +42.86% 3
South West +109 6 £64,627 +17.50% 1
Yorkshire +39 6 £42,500 -15.00% 2
North West -43 5 £42,500 -2.04% 7
Scotland +107 2 £40,000 -11.11% 7
North East +38 2 £37,250 -8.90% 1
Wales - 1 £40,000 -
Northern Ireland - 1 £40,000 -

IT Services Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 15 May 2025, IT Services Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Services Manager in the job title.

1 46 (51.11%) ITSM
2 45 (50.00%) Service Management
3 42 (46.67%) Service Delivery
4 40 (44.44%) Problem-Solving
5 36 (40.00%) Social Skills
5 36 (40.00%) ITIL
6 25 (27.78%) Microsoft
7 23 (25.56%) Business Development
7 23 (25.56%) SaaS
8 20 (22.22%) Decision-Making
8 20 (22.22%) Enterprise Software
8 20 (22.22%) Degree
9 19 (21.11%) Presentation Skills
10 18 (20.00%) CRM
11 17 (18.89%) Mentoring
11 17 (18.89%) Microsoft 365
12 16 (17.78%) Continuous Improvement
12 16 (17.78%) B2B
12 16 (17.78%) B2B Sales
12 16 (17.78%) Lead Generation
13 15 (16.67%) Finance
13 15 (16.67%) Incident Management
14 14 (15.56%) Coaching
14 14 (15.56%) Customer Service
15 12 (13.33%) Change Management
16 11 (12.22%) Windows
16 11 (12.22%) Inclusion and Diversity
16 11 (12.22%) Analytical Skills
17 9 (10.00%) Stakeholder Management
17 9 (10.00%) Project Management

IT Services Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.44%) SharePoint
Applications
1 4 (4.44%) Maya
2 2 (2.22%) Microsoft Office
Business Applications
1 2 (2.22%) Infor M3
2 1 (1.11%) Remedy ITSM
Cloud Services
1 23 (25.56%) SaaS
2 17 (18.89%) Microsoft 365
3 6 (6.67%) Azure
4 4 (4.44%) Cloud Computing
5 1 (1.11%) AWS
Communications & Networking
1 5 (5.56%) VoIP
2 4 (4.44%) VLAN
3 1 (1.11%) Firewall
Development Applications
1 8 (8.89%) JIRA
General
1 36 (40.00%) Social Skills
2 19 (21.11%) Presentation Skills
3 15 (16.67%) Finance
4 11 (12.22%) Analytical Skills
4 11 (12.22%) Inclusion and Diversity
5 7 (7.78%) Banking
5 7 (7.78%) Law
5 7 (7.78%) Retail
6 4 (4.44%) Dutch Language
6 4 (4.44%) French Language
6 4 (4.44%) Games
7 3 (3.33%) Legal
8 1 (1.11%) Advertising
8 1 (1.11%) Local Government
8 1 (1.11%) Pharmaceutical
Miscellaneous
1 20 (22.22%) Enterprise Software
2 6 (6.67%) Legacy Systems
3 4 (4.44%) Blockchain
3 4 (4.44%) CCTV
4 3 (3.33%) Driving Licence
4 3 (3.33%) Management Information System
4 3 (3.33%) NHS
4 3 (3.33%) Onboarding
5 1 (1.11%) Mobile App
5 1 (1.11%) PMI
5 1 (1.11%) Public Cloud
5 1 (1.11%) SCADA
Operating Systems
1 11 (12.22%) Windows
2 4 (4.44%) Mac OS
3 2 (2.22%) Windows 10
3 2 (2.22%) Windows Server
4 1 (1.11%) Android
4 1 (1.11%) Apple iOS
Processes & Methodologies
1 46 (51.11%) ITSM
2 45 (50.00%) Service Management
3 42 (46.67%) Service Delivery
4 40 (44.44%) Problem-Solving
5 36 (40.00%) ITIL
6 23 (25.56%) Business Development
7 20 (22.22%) Decision-Making
8 18 (20.00%) CRM
9 17 (18.89%) Mentoring
10 16 (17.78%) B2B
10 16 (17.78%) B2B Sales
10 16 (17.78%) Continuous Improvement
10 16 (17.78%) Lead Generation
11 15 (16.67%) Incident Management
12 14 (15.56%) Coaching
12 14 (15.56%) Customer Service
13 12 (13.33%) Change Management
14 9 (10.00%) Problem Management
14 9 (10.00%) Project Management
14 9 (10.00%) Stakeholder Management
Qualifications
1 20 (22.22%) Degree
2 8 (8.89%) ITIL Certification
3 2 (2.22%) Computer Science Degree
3 2 (2.22%) PMI Certification
3 2 (2.22%) PMP
4 1 (1.11%) DBS Check
4 1 (1.11%) DV Cleared
4 1 (1.11%) ITIL Foundation Certificate
4 1 (1.11%) SC Cleared
4 1 (1.11%) Security Cleared
Quality Assurance & Compliance
1 6 (6.67%) SLA
2 5 (5.56%) ISO/IEC 27001
3 1 (1.11%) COBIT
3 1 (1.11%) Cyber Essentials
3 1 (1.11%) GDPR
3 1 (1.11%) ISO 22301
3 1 (1.11%) PMO
3 1 (1.11%) Sarbanes-Oxley
System Software
1 7 (7.78%) Active Directory
2 1 (1.11%) Virtual Servers
Systems Management
1 2 (2.22%) Microsoft Intune
Vendors
1 25 (27.78%) Microsoft
2 4 (4.44%) ServiceNow
3 2 (2.22%) Infor
3 2 (2.22%) Sun
4 1 (1.11%) BMC
4 1 (1.11%) Cisco
4 1 (1.11%) Remedy