1 to 25 of 107 Permanent IT Support Technician Jobs in the UK

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by … the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT More ❯

This is a great new opportunity for an experienced IT Support Technician to join a small team working from their office in Cullen and is ideal for someone whos located in or around the Moray area. Company Overview: Our client is an established, forward-thinking provider of IT solutions to a wide customer base. Their reputation … responsive, cost-effective and professional and their mission is to apply quality technology backed up with a high level of service and support. Key duties and responsibilities for the IT Support Technician position: Providing telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within the clients ticketing system … and Network systems, Software applications & Email systems Collaborating with vendors and third-party providers to resolve technical issues and escalating as necessary Essential Skills and Experience Required for the IT Support Technician: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies Understanding of TCP More ❯

Key Responsibilities: Provide telephone, remote and on-site support to clients as required, adhering to established SLAs, logging all activities within our ticketing system. Diagnose and troubleshoot complex hardware, software, cloud, and network issues to resolution. Perform in-depth analysis of system logs, event logs, and other data to identify root causes of issues and prevent future occurrences. Install … and Network systems, Software applications & Email systems Collaborate with vendors and third-party providers to resolve technical issues and escalate as necessary. Essential Skills: Ability to deploy and provide support to those using Microsoft Office applications including 365, Windows Server & desktop operating systems Networking Technologies – Understanding of TCP/IP, Routing, DHCP, DNS, VPN and network security (proxy servers More ❯

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office … and School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 nd and 3 rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to … maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user More ❯

2nd/3rd Line Support Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly capable 2nd …/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth operation of computer systems, software, and … hardware. Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers, firewalls, and access points. Assist with training needs analysis and internal skill development. Experience in a More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates for … progression opportunities. If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available. One of the … vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities will … be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re proven More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from you as we have two positions available . One of … the vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based, with occasional onsite visits to clients in Central London when required. Your key responsibilities … will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. There will also be opportunities to progress into a third line role once you’re More ❯

IT Technician 📍 Reading 💰 Up to £30,000 We’re working with a leading media provider that’s expanding their internal IT team. They’re now looking for a hands-on IT Technician to support day-to-day technical operations, internal users, and project-based work from their Reading office. This is a great opportunity … environment where you'll play a key role in supporting internal infrastructure, troubleshooting issues, and keeping systems running smoothly. 🔧 What You’ll Be Doing Providing 1st and 2nd line IT support to internal users (remote and on-site) Troubleshooting hardware, software, and connectivity issues Supporting project teams with setup and configuration of internal systems Maintaining documentation and asset …/11 Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) Active Directory/Group Policy Azure AD Windows Server environments Basic networking (TCP/IP, DNS, DHCP) 🎁 What’s in it for You? Salary up to £30,000 (depending on experience) 22 days annual leave plus bank holidays Private dental insurance Life insurance Ongoing training and development opportunities Friendly, supportive More ❯

Senior IT Support Technician (Field Based)/£26,000 £29,000 + Company Benefits/Covering Sussex, Surrey, Essex & Kent Are you an experienced IT Support Technician ready to take your next big step? Join a well-established, fast-growing Managed Service Provider offering real career growth and the opportunity to work across a … diverse client base in education and business. This role is perfect for someone with 23 years of hands-on IT support experience who enjoys variety, autonomy, and delivering exceptional service. Whats on Offer? Competitive salary (£26,000 - £29,000, based on experience) Company laptop and phone Paid mileage and expenses covered Life Insurance Work with cutting-edge tech … across varied environments Join a friendly, supportive team that values relationships over sales Genuine opportunities for progression and development Key Responsibilities of the Senior IT Support Technician: As a field-based Senior IT Support Technician, youll be the go-to expert for multiple clients, tackling everything from day-to-day support to infrastructure More ❯

Job Title: IT Support Engineer Location: Leeds Salary: £25,000 - £35,000 Are you an IT Support Engineer with MSP experience, looking for your next challenge? Are client is growing and looking for a skilled engineer to join their team, you will be working with the latest Microsoft technologies in a fast-paced, supportive environment. As … part of their team, you’ll be providing technical support to a range of external clients, troubleshooting issues, and implementing solutions that keep businesses running smoothly. They pride themselves on their collaborative culture, professional development opportunities, and excellent staff retention. What they offer: On-site parking Monthly team social events Paid-for Microsoft certifications and training Clear career progression … Group Policy Azure cloud services Networking – firewalls, VPNs, DNS, DHCP Hyper-V/VMware virtualisation Experience working within an MSP environment This is a fantastic opportunity for an ambitious IT Support Engineer looking to grow their skills and take the next step in their career. If this sounds like you, apply now and become part of their team More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/ More ❯

Position: IT Support Technician Location: Bristol (Queen Square, onsite role) Salary: £28,000 - £33,000 Working hours: 8:30am – 5:00pm About GDS Group GDS Group is a global B2B solution provider of insight, content, pipeline growth, production studios and creative services delivered through our virtual platforms and face-to-face experiences. Founded on our thirty years … suite executives, using real-life, real-time human interactions, to help solve their shared challenges and accelerate projects, so together, we outpace the speed of change. Role Background: The IT support technician role is a key role in our Information Technology team. The Support Technician will be responsible for desktop & server-side management with a … primary focus on providing technical support for our Bristol office. The role will also provide support to our other global offices in Miami, New York and Kosovo. Reporting to the IT Manager you will understand networks across multiple sites and be on hand to advise on solutions to ensure the smooth running of the office. This is More ❯

Are you looking to make your mark in IT Support? Do you have a drivers license? Then this could be the career opportunity you have been looking for. About the Company: Join a leading logistics company based in Glasgow that keeps supply chains moving across the UK and beyond. They are committed to maintaining seamless IT operations … to support business-critical systems. Due to a recent internal promotion, they are looking for a 1st Line IT Support Technician to provide efficient and friendly technical support to our internal teams. Role Overview: As a 1st Line IT Support Technician , you’ll be the first point of contact for all IT-related issues across the business. You’ll provide day-to-day technical support, troubleshooting hardware, software, and network issues to ensure smooth business operations. This is a fantastic opportunity for someone eager to develop their IT career in a fast-paced and supportive environment. This role will require you to travel to sites as and when required More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits … Permanent WORKING HOURS: Shift based working hours Monday Friday (8.30am 4.45 or 9.00am 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the companys ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be fundamental More ❯

Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure is required for a busy helpdesk/service desk with a well-established company based in Knowsley, Merseyside, North West England. SALARY: £26,000 - £28,000 per annum (depending on experience) + Benefits … Permanent WORKING HOURS: Shift based working hours Monday – Friday (8.30am – 4.45 or 9.00am – 5.15pm) with occasional Saturday working JOB OVERVIEW We a new job opportunity available for a Technical Support Engineer/IT Support Technician who has good troubleshooting skills covering hardware, software, networks, operating systems and general IT infrastructure. Working as a Technical Support Engineer/IT Support Technician you will report into the IT Manager, where you will support and deliver the operation and integration of ICT Services within the company’s ongoing growth phase. The company is technology-driven and as the Technical Support Engineer/IT Support Technician you will be More ❯

Social network you want to login/join with: Desktop Support Technician On-site 5 days/week in London, UK Long term contract (12 months +) *We need desktop support resource with AV (Audio Visual) support experience. The Desktop Technician provides advanced technical support for end users, focusing on the efficient resolution of … hardware, software, and network issues. The technician ensures optimal functionality of desktops, laptops, mobile devices, and peripherals by troubleshooting, diagnosing, and resolving more complex problems. This role also includes deploying systems, performing upgrades, and contributing to IT projects, offering guidance to junior technicians as needed. Responsibilities: • Diagnose and troubleshoot complex hardware, software, and network issues, escalating as necessary. … Provide technical support for desktops, laptops, mobile devices, and peripherals, both in-person and remotely. • Install, configure, and maintain operating systems, software applications, and system updates. • Assist with advanced system configurations, including imaging and deployment of desktops and laptops. • Maintain network connectivity, resolving issues related to VPN, Wi-Fi, and wired connections. • Collaborate with other IT teams (network More ❯

1st Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Coatbridge based IT Support partner that will … and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high quality … technical support to customers. As the first point of contact for IT related issues, you will play a key role in delivering technical assistance, resolving issues, and ensuring smooth day to day operations of all IT systems. Main Responsibilities: • Provide first line support for hardware, software, and network-related issues via phone and ticketing system. • Perform More ❯

be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Net Talent Director @ Net Talent | Consulting, IT Recruitment Leader, Ally, Volunteer Are you looking to make your mark in IT Support? Do you have a drivers license? Then this could be the career opportunity … looking for. About the Company: Join a leading logistics company based in Glasgow that keeps supply chains moving across the UK and beyond. They are committed to maintaining seamless IT operations to support business-critical systems. Due to a recent internal promotion, they are looking for a 1st Line IT Support Technician to provide efficient … and friendly technical support to our internal teams. Role Overview: As a 1st Line IT Support Technician , you’ll be the first point of contact for all IT-related issues across the business. You’ll provide day-to-day technical support, troubleshooting hardware, software, and network issues to ensure smooth business operations. This is More ❯

IP professionals across Europe | Reach out for a confidential discussion on what a career at HGF could look like for you The Position We are looking to recruit an IT Support Technician to provide a combination of first & second line helpdesk support, assisting with hardware and software problems via phone, email and in person for all … HGF offices restoring service to the customer as quickly as possible. Provide informal 1-2-1 training to support users in using their equipment more effectively and where possible improve their knowledge and to provide self-support resolution wherever possible. HGF tries not to buy propriety software packages, preferring to create tailored systems in-house and because of … this the IT team has direct access to business users when developing solutions. HGF’s main solution ‘Insite/Tempesta’ is used by 98% of the people in the business, this is a totally bespoke and multi-functional system relied on by the business and is written by the team. To ensure its effectiveness and efficiency, it requires More ❯

Job Title: IT Support Technician Location: Omagh (hybrid working available) Salary: £28k - £34k The Role A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to … grow their career in a supportive, forward-thinking environment. Benefits: End-of-Year Bonuses – Company-wide and performance-based. Training & Certification Support – Stay ahead of industry trends. Mileage Reimbursement – 33p per mile for travel. Health Coverage – Access to a health plan. Birthday Off – Enjoy your special day, paid. Hybrid working options, with flexibility when needed. Company-wide rewards scheme … VMware). Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services. Implementing and supporting cutting-edge cybersecurity tools and network security systems. Delivering first-class customer support both remotely and face-to-face. Contributing to project planning, design, and technical documentation. Key Requirements: 3+ years of experience in IT support or systems administration. Strong More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. … This role will be office-based and is NOT offered on a remote or hybrid basis. A snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within … the IT support team and any other reasonable task as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and More ❯

the job poster from Jones Whyte Talent Acquisition Leader at Jones Whyte LLP Do you thrive in a fast-paced environment and have a passion for delivering excellence in IT Support? If so, Jones Whyte has an excellent opportunity for you where you will have the chance to shine and contribute your expertise. Why Jones Whyte? At Jones … a shared commitment to excellence. Joining us means stepping into a role where your expertise is valued, and your growth is a priority. The Role As a first-line IT Support Technician, you will be supporting the firm with essential tasks, ensuring the smooth running of our technology. You will work closely with the wider IT team to respond promptly to requests via our ticket system, support & maintain hardware, and assist with new & ongoing projects. Additionally, you will liaise with all our staff in person and remotely, via tickets or on the phone, understanding their requirements and managing all requests in line with the department's service level agreements. You will have the direct More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain … hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving … technical issues promptly. Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and … solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. More ❯