IT Support Technician Jobs

IT Support Technician
UK

The median IT Support Technician salary in the UK is £30,250 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 647 415 676
Rank change year-on-year -232 +261 +307
Permanent jobs requiring an IT Support Technician 65 621 294
As % of all permanent jobs advertised in the UK 0.12% 0.63% 0.29%
As % of the Job Titles category 0.13% 0.66% 0.32%
Number of salaries quoted 52 536 151
10th Percentile £26,000 £22,000 £21,750
25th Percentile £27,750 £24,000 £24,500
Median annual salary (50th Percentile) £30,250 £27,000 £27,500
Median % change year-on-year +12.04% -1.82% +10.00%
75th Percentile £34,500 £30,000 £31,355
90th Percentile £42,500 £34,000 £36,000
UK excluding London median annual salary £30,000 £27,000 £27,500
% change year-on-year +11.11% -1.82% +10.00%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 50,162 93,945 92,753
% of permanent jobs with a recognized job title 90.62% 94.63% 91.53%
Number of salaries quoted 27,234 67,289 58,554
10th Percentile £29,750 £28,500 £32,500
25th Percentile £41,250 £38,500 £45,000
Median annual salary (50th Percentile) £56,500 £52,500 £60,000
Median % change year-on-year +7.62% -12.50% -
75th Percentile £75,000 £71,250 £80,627
90th Percentile £96,250 £90,000 £100,000
UK excluding London median annual salary £51,645 £50,000 £53,000
% change year-on-year +3.29% -5.66% +6.00%

IT Support Technician
Job Vacancy Trend

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Technician in the UK

IT Support Technician
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Technician.

Salary trend for IT Support Technician in the UK

IT Support Technician
Salary Histogram

Salary distribution for jobs citing IT Support Technician over the 6 months to 13 May 2025.

Salary histogram for IT Support Technician in the UK

IT Support Technician
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the UK over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -262 59 £30,000 +11.11% 60
UK excluding London -206 54 £30,000 +11.11% 62
Work from Home +4 20 £30,000 +11.11% 21
Yorkshire +18 13 £30,000 +11.11% 12
North of England -70 13 £30,000 +9.09% 18
Midlands -28 11 £27,500 +5.77% 6
East of England -59 11 £29,000 +7.41% 7
London +86 10 £40,000 +48.15% 12
South West +92 8 £30,000 +9.09% 8
West Midlands +11 6 £28,500 +3.64% 1
South East -51 6 £32,500 +20.37% 17
Scotland +116 5 £40,000 +66.67% 5
East Midlands -22 5 £27,500 +10.00% 4

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 13 May 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Technician in the job title.

1 54 (83.08%) Windows
2 39 (60.00%) Microsoft 365
3 31 (47.69%) Windows Server
4 30 (46.15%) Microsoft
5 28 (43.08%) Active Directory
6 27 (41.54%) Social Skills
7 24 (36.92%) Problem-Solving
8 21 (32.31%) Customer Service
9 20 (30.77%) Driving Licence
9 20 (30.77%) Azure
10 17 (26.15%) SharePoint
11 16 (24.62%) DNS
12 15 (23.08%) Microsoft Office
13 14 (21.54%) Microsoft Exchange
14 13 (20.00%) TCP/IP
14 13 (20.00%) Wireless
15 11 (16.92%) VPN
15 11 (16.92%) DHCP
15 11 (16.92%) Windows 10
16 10 (15.38%) Analytical Skills
16 10 (15.38%) Mobile Device Management
16 10 (15.38%) Android
16 10 (15.38%) SLA
16 10 (15.38%) VMware
17 9 (13.85%) Firewall
17 9 (13.85%) Apple
17 9 (13.85%) ITIL
18 8 (12.31%) Migration
18 8 (12.31%) Degree
18 8 (12.31%) Windows 7

IT Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (26.15%) SharePoint
2 14 (21.54%) Microsoft Exchange
3 1 (1.54%) Exchange Server 2003
3 1 (1.54%) Exchange Server 2007
3 1 (1.54%) Exchange Server 2010
3 1 (1.54%) Exchange Server 2013
Applications
1 15 (23.08%) Microsoft Office
2 1 (1.54%) Microsoft Excel
Business Applications
1 4 (6.15%) NetSuite
Cloud Services
1 39 (60.00%) Microsoft 365
2 20 (30.77%) Azure
3 8 (12.31%) Entra ID
4 5 (7.69%) OneDrive
5 2 (3.08%) AWS
5 2 (3.08%) Google Workspace
Communications & Networking
1 16 (24.62%) DNS
2 13 (20.00%) TCP/IP
2 13 (20.00%) Wireless
3 11 (16.92%) DHCP
3 11 (16.92%) VPN
4 9 (13.85%) Firewall
5 7 (10.77%) LAN
6 4 (6.15%) ADSL
6 4 (6.15%) IPsec
6 4 (6.15%) SSL
6 4 (6.15%) VLAN
7 3 (4.62%) 3G
7 3 (4.62%) 4G
7 3 (4.62%) Remote Desktop
8 2 (3.08%) WAN
8 2 (3.08%) Wi-Fi
9 1 (1.54%) Internet
Development Applications
1 1 (1.54%) JIRA
1 1 (1.54%) Visual Studio
General
1 27 (41.54%) Social Skills
2 10 (15.38%) Analytical Skills
3 4 (6.15%) Finance
3 4 (6.15%) Multimedia
4 2 (3.08%) Inclusion and Diversity
4 2 (3.08%) Law
4 2 (3.08%) Legal
4 2 (3.08%) Manufacturing
5 1 (1.54%) Back Office
5 1 (1.54%) Organisational Skills
5 1 (1.54%) Retail
Libraries, Frameworks & Software Standards
1 5 (7.69%) CSS
1 5 (7.69%) HTML
Miscellaneous
1 20 (30.77%) Driving Licence
2 4 (6.15%) Management Information System
2 4 (6.15%) Replication
3 2 (3.08%) Onboarding
3 2 (3.08%) Operational Technology
4 1 (1.54%) EPoS
4 1 (1.54%) NHS
4 1 (1.54%) Self-Motivation
Operating Systems
1 54 (83.08%) Windows
2 31 (47.69%) Windows Server
3 11 (16.92%) Windows 10
4 10 (15.38%) Android
5 8 (12.31%) Windows 7
6 6 (9.23%) Linux
7 5 (7.69%) Mac OS
7 5 (7.69%) Windows Server 2019
8 4 (6.15%) Apple iOS
8 4 (6.15%) Mac OS X
8 4 (6.15%) Windows Server 2016
9 1 (1.54%) OpenBSD
9 1 (1.54%) Windows Mobile
9 1 (1.54%) Windows Vista
9 1 (1.54%) Windows XP
Processes & Methodologies
1 24 (36.92%) Problem-Solving
2 21 (32.31%) Customer Service
3 10 (15.38%) Mobile Device Management
4 9 (13.85%) ITIL
5 8 (12.31%) Migration
6 7 (10.77%) Time Management
7 6 (9.23%) Collaborative Working
8 5 (7.69%) Project Management
9 4 (6.15%) Data Privacy
10 3 (4.62%) Inventory Management
11 2 (3.08%) Analytical Thinking
11 2 (3.08%) Asset Management
11 2 (3.08%) Digital Strategy
11 2 (3.08%) Wealth Management
12 1 (1.54%) Cybersecurity
12 1 (1.54%) DevOps
12 1 (1.54%) Incident Management
12 1 (1.54%) Logistics
12 1 (1.54%) Service Delivery
12 1 (1.54%) Service Management
Programming Languages
1 5 (7.69%) PowerShell
2 1 (1.54%) SQL
Qualifications
1 8 (12.31%) Degree
2 6 (9.23%) ITIL Foundation Certificate
3 5 (7.69%) Microsoft Certification
4 2 (3.08%) SC Cleared
4 2 (3.08%) Security Cleared
5 1 (1.54%) A+ Certification
5 1 (1.54%) DBS Check
5 1 (1.54%) Network+ Certification
Quality Assurance & Compliance
1 10 (15.38%) SLA
2 4 (6.15%) Cyber Essentials
2 4 (6.15%) PCI DSS
System Software
1 28 (43.08%) Active Directory
2 5 (7.69%) Hyper-V
3 4 (6.15%) VMware Infrastructure
Systems Management
1 5 (7.69%) AirWatch
2 4 (6.15%) Dell DRAC
3 2 (3.08%) Microsoft Intune
Vendors
1 30 (46.15%) Microsoft
2 10 (15.38%) VMware
3 9 (13.85%) Apple
4 4 (6.15%) N-able
4 4 (6.15%) Oracle
4 4 (6.15%) Sophos
5 2 (3.08%) Citrix
5 2 (3.08%) Google
6 1 (1.54%) Cisco
6 1 (1.54%) Freshdesk
6 1 (1.54%) Meraki
6 1 (1.54%) Progress
6 1 (1.54%) ServiceNow