1 to 25 of 107 Permanent Journey Map Jobs in the UK

mixed methods across generative and evaluative research, including surveys, interviews and usability testing using tools such as Dovetail, Maze and Expertise in user journey mapping, needs and sentiment analysis. Proficiency in design and prototyping tools such as Figma and Adobe Suite. Strong understanding of user-centered design principles More ❯

new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

within multiple or complex services or fast-moving transformation programmes Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit Produce user journey maps, sitemaps, navigation schema, and annotated wireframes Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements Coaching and mentoring More ❯

at a global scale. What you'll be doing: Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯

within multiple or complex services or fast-moving transformation programmes. Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit. Produce user journey maps, sitemaps, navigation schema, and annotated wireframes. Champion accessibility and inclusion, making sure that designs meet accessibility, legal and security requirements. Coaching and mentoring More ❯

user research to understand and identify user needs and pain points, providing a foundation for design decisions. Create UX artifacts such as personas, journey maps, and interactive prototypes. Conduct usability testing and gather user feedback, applying insights gained to improve the effectiveness of designs. Convey design, interactions, and More ❯

to find agreement on how to improve the experience for front/backstage colleagues and our customers. Design and develop complex user flows, journey maps and visual aids to guide the creation of improved user experiences for Support Product Designers to create design concepts that effectively communicate an More ❯

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards More ❯

produce high quality, detailed deliverables that are consistent with the brief (e.g. concepts, ideation, mock-ups, wireframes, prototypes, user stories, journeys, personas, user journey mapping etc.). Demonstrated experience in coaching and developing junior team members to reach their full potential. Relevant product knowledge including knowledge of Adobe More ❯

quality output and visually considered designs suitable for engineering implementation. Expertise in design, with a focus on leading a team and extensive user journey mapping skills. Approach design with flexibility, using processes as tools to achieve client goals. Ability to translate ideas from executive level to junior BAs. More ❯

Ability to clearly articulate design concepts, strategies, and decisions to diverse audiences, including senior stakeholders Proficiency in service design methods, including user research, journey mapping, service blueprints, prototyping, and workshop facilitation Excellent communication skills, including the ability to synthesise content into concise summaries This post requires a DBS More ❯

Do: Champion human-centred design across the full service lifecycle Use research insights to inform design decisions and strategy Create UX assets personas, journey maps, wireframes , and prototypes Code quick, testable prototypes in HTML, CSS, JavaScript when needed Ensure designs are inclusive , accessible and aligned with GDS standards More ❯

patterns and areas for product optimization, reconciling with primary research sources to provide a holistic view of user behavior. Develop user personas and journey maps to visualize behaviors and inform product design. Synthesize research findings into actionable insights that drive new features and product improvements. Stay up to More ❯

InDesign) Advanced proficiency in Figma Strong understanding of UX principles and how to apply them across digital touchpoints Familiarity with flowchart and user journey mapping tools like Lucidchart Confident communicator with strong written and verbal skills Proficiency with project management tools and professional ICT platforms A portfolio that More ❯

InDesign) Advanced proficiency in Figma Strong understanding of UX principles and how to apply them across digital touchpoints Familiarity with flowchart and user journey mapping tools like Lucidchart Confident communicator with strong written and verbal skills Proficiency with project management tools and professional ICT platforms A portfolio that More ❯

architectures and concept designs to communicate ideas and iterate on design solutions. Collaborate with stakeholders to develop comprehensive as-is and to-be journey maps that depict user flows across various touchpoints within digital products. Create high fidelity prototypes to test designs internally and with users identifying any More ❯

flexibly and securely at a global scale. The role Design intuitive, user-first experiences across mobile and web platforms Create wireframes, prototypes, and journey maps to bring ideas to life Run user research and usability testing to validate and sharpen your designs Champion accessibility, simplicity, and scalability across More ❯

design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered. · Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc) · Experience across large, diverse organisations ✳️ This is a fixed-term, salaried role paying £66,000 - 80,000 + benefits (location dependent More ❯

the products, conduct competitor analysis, present findings and recommend evolutions of the products Use all the available methods from ideation, user research, user journey mapping, UX, prototyping, to launching the MVP and go-to-market strategy Define and deliver the operating plan to continually improve online traffic and More ❯

decisions, and business growth. Strong proficiency in a wide range of qualitative and quantitative methods, including interviews, surveys, focus groups, usability tests, customer journey mapping, funnel analysis, and behavioral analytics. Experience with market research, competitive analysis, A/B testing, and synthesising insights from multiple data sources to More ❯

and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct user research activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high-impact projects, ensuring research findings inform design and product decisions. Benchmark key More ❯

Comfort in collaborating with stakeholders to conceptualize and produce high-quality, detailed deliverables, including mock-ups, wireframes, prototypes, user stories, journeys, personas, and journey mapping. • Proficiency with tools such as Adobe Creative Cloud, InVision, Sketch, Axure, and prototyping tools. The Package: • £75,000 – 90,000 • Pension scheme • Company More ❯