26 to 32 of 32 Permanent Major Incident Management Jobs in the UK

software Broad knowledge across the technology spectrum so you can converse confidently and challenge when needed Familiarity and understanding of the design, implementation, and management of operating models in a technology/telco environment A strong understanding of compliance and experience of operating and managing IT security best practices … Proven financial awareness & acumen ideally with budget management experience Excellent people management skills with the ability to motivate and inspire a team and foster a collaborative work environment In-depth knowledge of ITIL concepts and best practices including major incident management, problem, change and SLA … management Strong analytical & problem-solving skills, must have the vision to anticipate problems and issues as well as the creativeness to provide solutions Team overview: You will be joining the Sky Business to Business team, working in the Technology function. The team listen, influence and join the dots between more »

enhance the reputation of the organization by effectively managing issues and crises that may arise. This role reports to the director of Enterprise Risk Management and tackles issues globally as they emerge. The Crisis Manager plays a critical role in formulating proactive strategies, managing external perceptions, and coordinating crisis … requires strong multitasking ability, highly developed communication skills, and the ability to take control of a situation, including conversations with senior leaders. Duties : Crisis Management : Collaborate with internal stakeholders to develop and coordinate actions and communications, particularly during sensitive or crisis situations. This involves creating crisis communication plans with … accurate and timely information to internal stakeholders. Coordination: Coordinate cross-functional teams, including technical experts, support functions, and business units, to investigate, diagnose, resolve major incidents efficiently, and ensure regulatory requirements are considered. Root Cause Analysis: Facilitate post-incident reviews and root cause analysis (RCA) sessions to identify more »

to talk to any managers with solid experience of managing the support of external client facing systems, beingd responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a … the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments more »

PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely … resolution of Major Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Main duties to be carried out by SAP BASIS Administrator … SAP/SQL/OS memory management, Performance tuning Change & Transport Management Manage & change SAP Profiles. SAP Job Management (BPA & SAP) Workload issues in SAP SAP Process Management Application of Support Packs & Support Stacks Preform Kernel Upgrades Monitoring of Integration with PI systems ERP & BI System more »

along with servicing any new business requirements/configuration changes and new stand-ups, utilising industry standard best practice. It will also play a major part in understanding new business requirements, testing and integration other applications to integrate data between application. Reporting to the SAP Service Owner, the successful … PI & SAP MAX Database. Work to assess and improve operational quality in the SAP Basis area, including: Ensure effective Error Trend Analysis and Problem Management Work in the SAP Basis team and provide technical and operational expertise Provide support for Major Incident Management and ensure timely … resolution of Major Incidents Ensure SAP BASIS best practices are adhered to. Provide SAP BASIS technical feasibility input when required for SAP solutions. Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances Provide appropriate assessment of SAP OSS notes with regard to more »

support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with other CoE leads, you will be a … the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor/partner escalation paths Ensure 24:7 support for critical systems, environments more »

IT Sector/MSP Self-confidence to navigate complex and evolving technology delivered to our customers Experience of managing Continual Service Improvement Plans, Problem Management and Major Incident Management Ability to build and maintain strong, cohesive working relationships with senior stakeholders. Strong sense of prioritisation and … internally with other teams to actively deliver a high level of service. Provide regular reporting, and service improvement plans. Manage any incidents that trigger Major Incident Management process Package: Salary of between £40,000 to £45,000 Yearly Bonus of 5% How to Apply: If you are more »