City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
Operations SupportAnalyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations SupportAnalyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket processing Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to supportMore ❯
Operations SupportAnalyst Location: London | Hybrid (3 days/week in-office) Salary: £45,000 – £55,000 (depending on experience) We’re looking for a proactive Operations SupportAnalyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … and continuous improvement is key. Key Responsibilities Monitor and maintain daily service operations; manage incidents and escalations Lead and contribute to operational improvement initiatives — going beyond daily ticket processing Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to supportMore ❯
Operations SupportAnalyst page is loaded Operations SupportAnalyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations SupportAnalyst will report to the Operations Manager and will assist in … developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations SupportAnalyst, you will work with our key users, application/platform owners … operations across the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Operations SupportAnalyst £45,000 to 56,000 GBP Bonus Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Role: Operations SupportAnalyst Work Type & Location: London | Hybrid, must be based in London Role Type: Permanent Salary: £45,000 - £55,000 + Bonus We're working with a leading global group at the forefront of life … saving technologies, seeking an Operations SupportAnalyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations. This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You'll help streamline operations, drive continuous improvement, and support business-critical systems used around … the world. As an Operations SupportAnalyst, you will: Monitor daily service operations, triage issues, manage escalations, and support key users Build and maintain operational dashboards using Excel/Power BI Drive small-scale process improvements and support wider change initiatives Produce internal documentation and training guides Collaborate with vendors to manage SLAs and service More ❯
IT Systems SupportAnalyst/D365 Finance and Operations, ITIL/is required by a large organisation to join their IT team supporting critical IT systems and applications. You will be responsible for: Managing application life cycle: configuration, testing, upgrades, and maintenance. 1st and 2nd line support. Maintaining user accounts, permissions, and system documentation. User training and support. … Troubleshooting issues with internal teams and external vendors. On-site technical support and preventative maintenance. System development support. Assisting with vendor management and service reviews. Required experience and skills: IT support or application support role experience. Understanding of ITSM practices (ITIL framework preferred). Strong communication skills. Dynamics 365 Finance and Operations experience. Willingness and ability to More ❯
SupportAnalyst – IT Operations Permanent | Hybrid | London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a SupportAnalyst – IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to be part … of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You’ll be the go-to person for first-line IT support across the organisation — resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. You’ll play a hands-on role in day-to-day operations … while contributing to a secure and reliable tech environment. What You’ll Be Doing Responding to support requests via phone, email, or in person Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Managing onboarding and offboarding tasks for new starters and leavers Performing routine system maintenance, updates, and fault diagnostics Escalating More ❯
SupportAnalyst – IT Operations Permanent | Hybrid | London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a SupportAnalyst – IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to be part … of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You’ll be the go-to person for first-line IT support across the organisation — resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. You’ll play a hands-on role in day-to-day operations … while contributing to a secure and reliable tech environment. What You’ll Be Doing Responding to support requests via phone, email, or in person Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Managing onboarding and offboarding tasks for new starters and leavers Performing routine system maintenance, updates, and fault diagnostics Escalating More ❯
SupportAnalyst – IT Operations Permanent | Hybrid | London Bestman Solutions is working with a security-focused, not-for-profit organisation to hire a SupportAnalyst – IT Operations to join a collaborative internal ICT team. This is an excellent opportunity for someone who enjoys solving technical problems, thrives in a close-knit environment, and wants to be part … of a mission-led organisation delivering real-world impact in the cybersecurity and intelligence space. You’ll be the go-to person for first-line IT support across the organisation — resolving issues, setting up systems, and keeping things running smoothly for both office-based and remote colleagues. You’ll play a hands-on role in day-to-day operations … while contributing to a secure and reliable tech environment. What You’ll Be Doing Responding to support requests via phone, email, or in person Troubleshooting hardware, software, and network issues Supporting remote users and maintaining IT equipment (laptops, desktops, peripherals) Managing onboarding and offboarding tasks for new starters and leavers Performing routine system maintenance, updates, and fault diagnostics Escalating More ❯
Join our Team as an IT SupportAnalyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT SupportAnalyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests … and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and … assurance Rewards : Quarterly and annual employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider More ❯
Job Title: Operations SupportAnalyst Employment type: Contract Location: Greater London - Hybrid Salary: Upto £60,000 Operations SupportAnalyst - £60,000 - Hybrid 2-3 days/week in London office We're seeking an experienced Operations SupportAnalyst to join a dynamic team supporting enterprise IT systems across finance, HR, ERP, and integrations. This … for triaging service tickets, analysing issues, and ensuring effective communication between technical teams and business stakeholders. Reporting to the Operations Manager, you'll play a key role in maintaining operational controls, driving process optimisation, and supporting service delivery across a complex, multi-entity organisation. Your day-to-day will include monitoring service operations, managing escalations, producing performance reports, and … mindset are essential. This is a hybrid role based in London, with 2-3 days in the office. You'll be part of a collaborative team that values innovation, operational excellence, and career growth. If you're ambitious, detail-oriented, and ready to make a meaningful impact, I'd love to hear from you. Please send your CV to More ❯
