1 to 25 of 29 Permanent Operations Management Jobs in the UK

to quality and customer satisfaction, this organization emphasizes sustainability and actively engages with the community, making it a distinguished presence in the industry. Job Description The Head of Infrastructure & Operations will be pivotal in directing operational processes and managing infrastructure initiatives within the organization. This position requires a strategic leader dedicated to enhancing system efficiencies that support the company … s competitive positioning in the retail market. Key Responsibilities Formulate and execute in-depth operational strategies to optimize efficiency and productivity. Oversee infrastructure management to ensure effective systems that align with business objectives. Handle budget oversight, resource distribution, and performance evaluations. Guide cross-functional teams to enhance operational workflows and service quality. Guarantee adherence to industry norms and regulatory … requirements. Promote an environment focused on continuous improvement and innovative practices. Requirements At least 7 years of experience in operations management, preferably within the retail sector. Demonstrated leadership qualities with a knack for inspiring and guiding teams. Strong analytical acumen and problem-solving skills. Exceptional communication and interpersonal abilities. Experience in infrastructure development and management. Relevant degree or More ❯

MC/Truesight Monitoring SME skill for Onsite(UK) role with SC Eligibility, please help with profiles Location : Warwick/Wokingham JD Below: Implementing, configuring, and administering BMC TrueSight Operations Management (TSOM) and BMC Helix Operations Management (BHOM), which includes the migration from TSOM to BHOM. Responsibilities include troubleshooting issues, integrating systems, automating tasks with scripting … other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents. More ❯

Technical Project Manager * Fantastic opportunity for an experienced operations professional with strong technical project delivery and partner management skills.* Full-time, permanent role based in London (remote/hybrid available).* Competitive salary (£80,000 - £120,000 DOE) + equity + company benefits.* Immediate start available - ideal for candidates from telecoms, infrastructure, or hardware deployment backgrounds.* To apply … global technology company transforming how internet infrastructure is deployed and managed. Backed by leading investors, they design, build, and operate next-generation network systems that combine hardware, software, and operations into a single integrated platform. With projects spanning across commercial and enterprise environments, they're redefining how connectivity infrastructure is delivered at scale - reliably, efficiently, and globally. What will … scale global deployment operations.* Analysing partner performance data to drive continuous improvement in quality, speed, and consistency. This is a hands-on role at the intersection of project delivery, operations, and technology, offering significant scope to shape how the company scales its partner network globally. What will you need? 2-8 years' experience in project or operations management More ❯

work better for everyone. Job Description The Principal Workflow Architect for CRM & Industry Workflows is a technical responsible for guiding clients through the implementation of ServiceNow's Customer Service Management (CSM) and Sales Order Management (SOM) solutions. This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will … possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow. Key Responsibilities Architecture Participate in workshops with customers to assess current processes and establish future-state processes Design and deliver ServiceNow solutions with a technical architecture designed for long-term success … escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges Mentor and guide developers and consultants on best practices in technical design and field service management workflows Pre-Sales Support Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on CSM More ❯

Office & Operations Manager Location: Caterham Permanent/full time (office based) Salary: £37,500 + benefits We are seeking an experienced Office & Operations Manager to keep our business running smoothly. It is a varied position where you'll manage day-to-day operations, oversee budgets, support the Directors as PA, and lead on areas including finance, HR … looking for variety, problem-solving, and taking ownership within an SME, this might be the end of your job search. What You'll Do Run day-to-day office operations and support the Directors. Oversee budgets (IT, marketing, furniture, entertainment). Manage accounting duties: invoicing, payments, debtor control (with outsourced payroll/tax support). Negotiate contracts, insurance, and … and appraisals. Ensure Health & Safety compliance and GDPR/data protection. Liaise with IT support and manage company systems/equipment. What We're Looking For Proven office/operations management experience. Excellent organisation and time management skills. Strong written and verbal communication. Confident with MS Office and IT systems. Knowledge of finance, HR, and business management More ❯

Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of … and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be … landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with More ❯

Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of … and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be … landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with More ❯

providers, ensuring performance, SLAs and service quality * Provide leadership to technical staff * Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio * Manage network and server operations, ensuring uptime, resilience and business continuity. * Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency * Collaborate with the Security Operations Center … and compliance teams to maintain a robust security posture * Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability * Maintain oversight of infrastructure assets, configuration management and software licensing * Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives * Provide high-level technical oversight and guidance in areas including: Azure … infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments Requirements * Proven experience in infrastructure/IT operations management within a multi-site environment * Demonstrable experience managing third-party MSPs and IT vendors * Strong leadership and communication skills, with the ability to More ❯

providers, ensuring performance, SLAs and service quality * Provide leadership to technical staff * Plan and coordinate infrastructure upgrades, migrations and integrations across a growing business portfolio * Manage network and server operations, ensuring uptime, resilience and business continuity. * Oversee the design and deployment of new site networks and connectivity solutions, ensuring standardisation and efficiency * Collaborate with the Security Operations Center … and compliance teams to maintain a robust security posture * Develop and enforce infrastructure policies, processes and documentation to support consistent operations and future scalability * Maintain oversight of infrastructure assets, configuration management and software licensing * Contribute strategically to IT budgeting, vendor management and continuous service improvement initiatives * Provide high-level technical oversight and guidance in areas including: Azure … infrastructure management, network protocols (TCP/IP, DHCP, DNS), firewall operations (preferably FortiGate), WAN/LAN/VPN connectivity, Microsoft and Windows Server environments Requirements * Proven experience in infrastructure/IT operations management within a multi-site environment * Demonstrable experience managing third-party MSPs and IT vendors * Strong leadership and communication skills, with the ability to More ❯

for managing risks inherent to the role by diligently observing internal policies and procedures Key Interfaces: Head of IT Platforms Business Transformation and Systems Development Director Head of Infrastructure & Operations Head of Transformation Enablement External Suppliers Person Specification Knowledge/Experience/Skills: Extensive experience in configuring the ServiceNow platform. Extensive experience in a busy IT department. Financial Services … background desirable Knowledge of ITIL & Service Management framework/Practices Broad knowledge of technologies across the IT landscape Ability to manage multiple conflicting priorities, adapting to changing business demands, whilst also being able to set expectations with internal customers. Diagnosis and resolution of data related errors. Full Software lifecycle knowledge: Requirements Design Development Testing Implementation Deployment and DevOps pipeline … management. Qualifications: Essential (ITIL & SCA + One of CAD, ITSM, ITOM) ITIL Foundation ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist (ITSM) ServiceNow Certified Application Developer ServiceNow Certified IT Operations Management Discovery Implementer Certified Implementation Specialist - Software Asset Management ServiceNow Delivery Accreditation - Legal Service Delivery Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Communication & Confidence About More ❯

skills and shift coverage are always available. Monitor ticket queues and ensure SLAs are exceeded Evaluate and recommend service desk tools, technologies, and ways of working to improve service management, ensuring optimal use of existing IT Service Management & Service Desk tools. Analyse Service Desk metrics to identify trends and improve performance, reporting findings to the Service Operations Management team to support collaborative continual improvement of the Service management offerings Track customer satisfaction relating to resolved Service Desk tickets and, where required, contact end-users directly to improve customer satisfaction. Prioritise the ongoing NOC health monitoring, maintain patch compliance lisaing with Change Management & customer facing functions Liase with Security Ops to ensure vulnerability management … patch status reports at least monthly and escalate exceptions or delays promptly Ensure minimal downtime and service disruption during patch deployment. Manage Patch exceptions and mitigations. Collaborate with Transition Management to facilitate the transition of new services and processes into operational use. Contribute to the planning, execution, and monitoring of transition projects to ensure they meet predefined objectives and More ❯

Operations & Business Development Manager Substations Location: Wales & Scotland (Remote/Regional Travel Required) Salary: Competitive + Performance Bonus + Benefits Overview This is an exceptional opportunity for a commercially minded, strategically driven business leader to join a growing international platform and lead transformational growth across the UK energy infrastructure market. The successful candidate will spearhead business development and operational … project delivery teams to optimise operational efficiency, cost control, and customer satisfaction. Implement performance metrics, reporting frameworks, and continuous improvement initiatives across active and pipeline projects. Market Development & Relationship Management Lead engagement with key external stakeholders, including developers, institutional investors, regulators, TSOs, and government bodies. Represent the organisation at industry forums, trade events, and strategic negotiations to enhance visibility … project delivery, and operational functions. Qualifications & Experience Degree in Engineering, Business, or a related technical/commercial discipline (MBA desirable). Proven track record (8+ years) in business development, operations management, or strategic leadership within the energy, utilities, or infrastructure sectors. Strong understanding of HV substation systems, grid connections, and power infrastructure markets. Demonstrated success in executing commercial More ❯

Our client, a prominent company in the retail sector, is currently seeking an IT Operations Manager to join their team on a permanent basis. This role is pivotal in overseeing the smooth running of the organisation's IT operations, ensuring optimal performance and reliability of systems and infrastructure. Key Responsibilities: Managing the day-to-day IT operations … guidance and support Managing IT budgets and resources effectively Overseeing software and hardware upgrades and installations Ensuring compliance with relevant regulations and standards Job Requirements: Significant experience in IT operations management In-depth knowledge of IT infrastructure, systems, and networks Strong leadership and team management skills Excellent problem-solving and analytical abilities Experience in developing and implementing … IT policies and procedures Understanding of security protocols and risk management Excellent communication and interpersonal skills Relevant qualifications in IT or a related field Benefits: Competitive salary Permanent role with opportunities for career progression Dynamic and supportive work environment Professional development and training opportunities Comprehensive employee benefits package If you are an experienced IT Operations Manager looking for More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … youll do Operations and Compliance: Lead the planning and execution of equipment or system switching procedures, overseeing the process to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in … Handle technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate More ❯

self reflective, driven to deliver and have a desire to improve our services, our people, and yourself. You will work closely and have managerial responsibility for the wider Clinical management and clinical teams, and through your ability to direct, influence, and work through others, you will achieve the results we have in the short and medium term. Developing your … a culture where the wellbeing and engagement of our clinical workforce are top priorities. Ensure that our clinicians feel valued, supported, and motivated to deliver their best work. Change Management : Understand, communicate, and manage the impact of changes on clinical operations. Obtain support and buy-in for necessary changes, and execute those changes within our direct control. Foster effective … understanding of neurodevelopmental issues. Boundary with Treatment Services : Work collaboratively with the Head of Treatment Services to ensure clear service boundaries and smooth handovers. Maintain responsibility for assessment-related operations without duplicating treatment planning or therapeutic delivery oversight. Availability : Be 'on call' for Healios' clinical services when required, ensuring continuity of care and support for clinicians and clients. Case More ❯

deliver training materials related to SAP S/4HANA, using EnableNow. Prepare and certify Super Users to deliver end-user training; support them during deployment and hypercare. Collaborate with Operations Management to identify suitable Super Users (Operators, Shift Leaders, Managers). Provide first-line support and answer business-related questions from Super Users and End Users. Participate in … assignments from GPO/GPM. CANDIDATE PROFILE Experience as a Process Coordinator, Training Lead, or similar role. SAP experience, ideally with SAP S/4HANA. Strong communication and stakeholder management skills. Comfortable working in a hybrid technical/stakeholder-facing role (50/50 split). Proficient in Microsoft Office tools; experience with EnableNow is a plus. Strong organizational More ❯

deliver training materials related to SAP S/4HANA, using EnableNow. Prepare and certify Super Users to deliver end-user training; support them during deployment and hypercare. Collaborate with Operations Management to identify suitable Super Users (Operators, Shift Leaders, Managers). Provide first-line support and answer business-related questions from Super Users and End Users. Participate in … assignments from GPO/GPM. CANDIDATE PROFILE Experience as a Process Coordinator, Training Lead, or similar role. SAP experience, ideally with SAP S/4HANA. Strong communication and stakeholder management skills. Comfortable working in a hybrid technical/stakeholder-facing role (50/50 split). Proficient in Microsoft Office tools; experience with EnableNow is a plus. Strong organizational More ❯

to be recruiting for a People Insight and HR Systems Manager to join our People and Strategy team. In this new role, you will be responsible for overseeing the management and optimization of HR data and systems. This role ensures the efficient operation of HR technologies, supports data-driven decision-making, and enhances the overall functionality of HR processes … through effective data management and system administration. This role is part of People and Strategy where you'll help us to build a culture and brand that people want to be part of. This is an agile working role with roughly once per week working from our Coventry office, with additional travel to the office included as and when … provide insights into HR metrics and KPIs. Utilise advanced reporting tools and techniques to create customised reports that cater to various stakeholders' needs. Present findings and recommendations to senior management to support strategic planning and decision-making. Identify and implement process improvements to enhance the efficiency and effectiveness of HR operations. Collaborate with HR leadership to develop and implement More ❯

Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing Operations Management, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯

Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing Operations Management, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯

Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing Operations Management, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯

Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing Operations Management, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯

Report to the IoTDE Geo Sales Head. Your Profile Essential skills/knowledge/experience: Significant experience in Consulting Sales, Pre-sales, and Solutioning for Digital Engineering and Manufacturing Operations, as well as Smart Manufacturing (covering Industry 4.0, IoT technologies, solutions, and services) across Discrete and Process industries such as Aero, Auto, CPG, Life Sciences, Energy, Chemical, Heavy Engineering … in the sector. Experience engaging with CXO and Director-level executives across IT and Business functions within client enterprises. Strong grasp of Digital Engineering and Smart Manufacturing concepts, Manufacturing Operations Management, IT-OT convergence, Edge-to-Cloud technologies, Digital Twins, and Connected Digital Enterprises. Proven track record of collaborating within a matrix organization and managing onsite-offshore delivery More ❯

Managerto Plan, manage, and execute infrastructure and technology projects to ensure efficient completion within budget and deadlines.Join us in shaping the future of connectivity! Your passion for project and operations management and can-do attitude will be your most important attributes, but the following experience will also help: Proven experience managing infrastructure and technology projects across multiple sites. … Strong understanding of project management methodologies and tools such as MS Project and Fieldwire. In-depth technical knowledge of infrastructure and network technologies, including copper and fibre optic cabling. Experience in client-facing roles and managing relationships with enterprise clients and stakeholders. Certified Telecommunications Project Manager qualification (CTPM) and ECS Network Infrastructure Managers Card. Location : Remote - Covering the Greater More ❯

and timely actions. The ability to work effectively in a dynamic, fast-paced environment - ready to roll up your sleeves but skilled at stepping back to empower others Team Management skills - build and coach high performing teams to become a force multiplier. Excellent leadership and interpersonal skills - unlock excellence through your team, whilst being personable and skilled at influencing … a passion for product, and a flair for customer service. Analytical Skills and Budgeting experience - set and review multiple revenue and staffing budgets, understand and act on data available Operations Management - thrive on improving systems, to enable faster, better outcomes. Benefits Excellent salary dependent on skills and experience is on offer £45,000 - £50,000 plus various company More ❯