Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling … foster product adoption, and contribute to the overall success of our clients in leveraging Feedzai's innovative technology. Your Day to Day: Client Relationship Management: Develop and nurture strong, long-lasting relationships with key clients. Act as the main point of contact for customer inquiries, concerns, and escalations. Regularly … team. Act as a bridge between clients and the Feedzai Product development organization , ensuring that client needs are considered in future product enhancements. Account Management: Proactivemanagement of renewals - from alignment of value realization and success plans to guarantee to commercial management of the renewals ProactiveMore ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯
to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯
to lead the way in resolving the underlying causes of incidents and minimising their impact on our customers Lead and Inspire:Take on line-management responsibility for other Problem Managers, ensuring the team is working efficiently and following best practices. Drive Efficiency:Continuously monitor, improve, and drive the effectiveness … of the Problem Management processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use … data analysis to identify potential problems before they arise and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual More ❯
join our dynamic team. About you Key accountabilities, deliverables & KPIs, impact on business results Unified Communications & Infrastructure WAN (Flexnet including hardware and third-party management) LAN/WIFI (Switches/WLC/AP's lifecycle & support management) Server/Comms rooms (including third-party support management) VM … hosts/Nutanix (Management & lifecycle replacements and third-party support management) Operational Technology Systems Management - oversee and maintain factory automation systems (Siemens) Process optimisation - collaborate with production teams to streamline processes using technology Cyber Security - implement and maintain cyber security measures for OT systems Data Analysis - analyze … effectiveness Functional Skills Knowledge of factory IT & OT Infrastructure Interest & awareness of emerging technologies (Wi-Fi 6/IoT/5G/Edge) Project Management skills High-level troubleshooting across Network/Infrastructure/OT & Systems Leadership Effective communication (articulating value creation) Stakeholder engagement (internal and external) ProactiveMore ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Network IT
role. Initially the successful Application Service Owner will be involved in on-boarding of the application working with the third party, becoming responsible application management, support processes, incident and change ensuring the provision of an effective and reliable application. Key tasks of the Application Service Owner Ensure effective operation … of incident, request and problem management processes based on ITIL best practice Collaborate with internal IT functions and external vendors, in delivering application management Service performance reporting to understand the effectiveness and performance of the solutions verses agreed expected SLAs Maintain compliance, with the proactivemanagement of any risks. Management and coordination of full change life cycle. Continuous improvement working with cross functional teams Maintain detailed high-quality document Essential experience of the Application Service Owner Relevant commercial service delivery/application management experience Relevant commercial business application ownership ITIL Foundation certified (Incident More ❯
Clevedon, Somerset, United Kingdom Hybrid / WFH Options
Transvault Software Limited
Department: Management Location: Hybrid - (Within 30-minute commute of Clevedon, UK) Hours: 37.5 hours per week, Monday to Friday Reports to: Chief Executive Officer Transvault's Leadership Team inspire and drive the mission, strategy and successful delivery of the business results, constantly seeking the best customer and commercial results … and customer financial relationships to ensure a tightly controlled working capital cycle Overseeing legal and insurance reviews to ensure that there are sufficient provisions Management of relevant external business relationships Ensuring the timely and accurate production of monthly reports Maintaining a continuous improvement philosophy of financial management Working … present to the Board, all key finance matters whilst acting as a financial conduit between all areas of the business Maintaining oversight, communication and proactivemanagement of pricing, costs, overheads, sales commissions and supplier payments and rebates Ownership of lending relationships, cash management, corporation tax, VAT, FX More ❯
to manage the delivery of the Security & Cleaning contracts to the standards required of both ABM and Savills. You will ensure that the site, Management Centre, all public areas including all associated service yards/roads, toilets, common areas and back of house areas are fully secured and cleaned … to a level of service which exceeds the client's expectations and are safe through a planned and proactivemanagement program. KEY RESPONSIBILITIES: Manage the delivery of the contract in line with company policies and procedures. Manage all aspects of the ABM colleagues including training, H & S, development … are updated and meet the needs of the site specifics. Complete all company paperwork as required. Conduct return to work interviews and perform absence management processes as required. Ensure all team members carry out their duties in a correct and timely manner in accordance with the cleaning specification and More ❯
place to work, and we offer flexibility of office/homeworking due to our hybrid model. About the role In your role as Data Management Lead you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to establish and execute the … the data governance, data architecture and data quality activities. This role plays a critical part in ensuring that new ways of working in data management are effective, efficiently undertaken and build long term capabilities. What you will be doing As a trusted part of the Operations you will be … responsible for: The successful candidate will lead the establishment and execution of new data management practices, providing support to the USSIM Head of Data Oversight and the broader Data Oversight function. Support the USSIM Head of Data Oversight in the development and implementation of data management business processes. More ❯
balance Key Skills Required: Senior Stakeholder engagement: Build and manage strategic senior stakeholder business to drive growth and value creation of the portfolio Contract management P&L Management Forecasting Able to understand and articulate the DXC offerings in and out of Insurance Ability to understand the Customer's … business Able to interpret annual account statements from clients Solution-orientated and problem-solving skills Proactivemanagement anticipating client needs Able to represent the client's voice internally in DXC Strong communication and written skills Highly organized and able to prioritize Strong reporting skills Action orientated Strong client More ❯
balance Key Skills Required: Senior Stakeholder engagement: Build and manage strategic senior stakeholder business to drive growth and value creation of the portfolio Contract management P&L Management Forecasting Able to understand and articulate the DXC offerings in and out of Insurance Ability to understand the Customer's … business Able to interpret annual account statements from clients Solution-oriented and problem-solving skills Proactivemanagement anticipating client needs Able to represent the client's voice internally in DXC Strong communication and written skills Highly organized and able to prioritize Strong reporting skills Action-oriented Strong client More ❯
and desk-side technical support for computer applications and hardware - not limited to, but including: Microsoft Office 365, Microsoft Teams, Zoom, Windows 10, Document Management System (iManage), Time recording systems (IntApp), Practice management system (Elite 3E), Digital dictation (BigHand), Workshare, Third party numbering suite (DocX Tools), CMS (InterAction … Adobe Suite, Remote Access (VPN, RSA, Citrix), Mimecast, Mobile technologies (BiOS, Android, Intune), Remote desktop (VNC/TeamViewer). Using the IT Service Management Tool (ServiceNow) to provide appropriate troubleshooting tracking log, escalation, documentation, and knowledgebase articles. Using the Genesys call receipt system. Task ownership through to resolution and … agreed procedures. Ensuring that service levels (SLAs) are maintained. Ensuring that customers are kept up-to-date and aware of progress on their issues. Proactivemanagement of inbound and in progress work, including timely internal escalation, and early flagging of any issues or problems. Ensuring that all administrative More ❯
working with Data. The position is to ensure the effectiveness of data extraction and data reporting capabilities within the Bank • To support the Senior Management and Head of Compliance in the management of compliance and regulatory risks through MI analytics and reporting. Key Responsibilities • Ensure collation of client … business teams. • Participate as independent participant in IT, Data and Project working committees where data related considerations and insights are required. • Support the senior management other Head of Departments at the bank in London • Any other responsibilities/tasks as assigned by the Head of Compliance from time to … business/business units. Personal skills (Soft Competencies [Core/Leadership]) • Good judgment in enabling the provision of sound advice on regulation and practice, proactivemanagement of compliance and regulatory risks. • Good presentation and influencing skills, required in guiding and assisting teams in putting forward proposals for clients More ❯
working with Data. The position is to ensure the effectiveness of data extraction and data reporting capabilities within the Bank • To support the Senior Management and Head of Compliance in the management of compliance and regulatory risks through MI analytics and reporting. Key Responsibilities • Ensure collation of client … business teams. • Participate as independent participant in IT, Data and Project working committees where data related considerations and insights are required. • Support the senior management other Head of Departments at the bank in London • Any other responsibilities/tasks as assigned by the Head of Compliance from time to … business/business units. Personal skills (Soft Competencies [Core/Leadership]) • Good judgment in enabling the provision of sound advice on regulation and practice, proactivemanagement of compliance and regulatory risks. • Good presentation and influencing skills, required in guiding and assisting teams in putting forward proposals for clients More ❯
opportunities to company executives and management. This position may require international travel. Qualifications 7+ years of experience in business development, inside sales, or sales management experience in a B2B SaaS sales environment. Proven business development, sales, or marketing experience. Strong communication and interpersonal skills, with the ability to engage … enhance asset utilization, and streamline scheduling. Eyelit Technologies empowers organizations to drive sustainable growth, reduce costs, improve delivery performance, and gain greater visibility and proactivemanagement of key business processes. Eyelit Technologies is committed to providing equal treatment and opportunity in all aspects of recruitment, selection, and employment More ❯
We are committed to delivering projects involving process workflow for KYC Due Diligence (AML), Regulatory & Product Due Diligence, entity case assessment, Client outreaches, Contact Management, Agreement services, client account opening services, and Client Lifecycle Management platform. Engineering is at the critical center of our business, and our dynamic … thinking and immediate, real solutions. We use both open-source industry standard and internal proprietary technologies to build strategic platforms for onboarding clients through proactivemanagement of the f2b onboarding process. This also involves projects requiring document and data digitization through various NLP techniques where the developer works … know-how. Be a part of our embedded engineering teams that work as a unit with our business partners. Collaborate with trading, sales, asset management, banking, finance, and others to build and automate solutions to keep our firm's position on the cutting edge. Or, join our core engineering More ❯
relationships and ability to resolve complex IT issues efficiently. With a focus on quality, continuity, and innovation, we support a growing client base through proactivemanagement and project delivery. The Role Due to new client wins, we're expanding our technical team and seeking an experienced IT Support … role involves a mix of service desk work, on-site support (typically two days per week), and project implementation. We're looking for someone proactive, adaptable, and confident working both independently and as part of a team. Key Responsibilities Deliver support via phone, remote access, and on-site visits … Manage helpdesk tickets using our Remote Monitoring & Management (RMM) system Install, configure, and support Windows Server and desktop environments Design and maintain network infrastructure and associated systems Monitor and improve backup, disaster recovery, and security protocols Maintain documentation and contribute to system/process improvements Liaise directly with clients More ❯
Database Administrator - Legal Salary: competitive The Role: Main Objectives: To provide outstanding technical expertise in the management, support and continuing improvement of the client's core systems with a specific focus on the firm's SQL Server environment. Manage relationships with key internal and external stakeholders. Hours: Shift patterns … issues that are part of day-to-day DBA responsibilities - Remediation of issues raised by incidents internally. (Monitoring SQL alerts, actioning Incident tickets). Management of escalated incidents resulting in Major Incidents/Priority Incidents/Problem tickets. Setup Test, Dev and Production SQL Environments (Provisioning/Decommissioning SQL … Packs - Stand-alone/Always-on/Database Mirroring support (General). Monitoring SQL estate for critical Production environments/Analysis of issues/Proactivemanagement of SQL server alerts. Support and maintain SSIS/SSRS/Power BI/SSAS - Development/Maintenance/infrastructure. Assist the More ❯
Tamworth, Staffordshire, United Kingdom Hybrid / WFH Options
Marlowe Environmental Services
Essentials). Proficiency in Windows Server (physical, virtual, and cloud). Hands-on experience with system migrations and decommissioning. PowerShell scripting for automation and proactive workload management. More ❯
Lichfield, Staffordshire, United Kingdom Hybrid / WFH Options
Marlowe PLC
Essentials). Proficiency in Windows Server (physical, virtual, and cloud). Hands-on experience with system migrations and decommissioning. PowerShell scripting for automation and proactive workload management. Salary up to £45,000 per annum depending on experience. Hybrid working Free on-site parking Royal London Pension Mental Health & Well More ❯
to elicit, document, and validate data migration, scope and quality expectations, and reporting requirements. Establish strong governance for the workstream, including detailed planning and proactivemanagement of Risks, Assumptions, Actions, Issues, and Dependencies (RAAID). Ensure successful delivery across all key phases of the migration lifecycle: Discovery – Analyse … data mappings. Rehearsals – Lead the planning and support the execution of dress rehearsals. Cutover – Lead the live data migration, coordinating with all parties. Incident Management – Handle post-migration issues and escalations. Communication – Maintain clear, consistent updates to stakeholders. Manage the process for achieving formal cutover sign-off, including validation … and best practices. Extensive experience of migration of applications, systems, processes, and data in banks and/or building societies is essential Excellent stakeholder management and communication skills with proven ability to co ordinate technical delivery teams and cross-functional contributors including the ability to effectively engage with non More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Monument Technology
to elicit, document, and validate data migration, scope and quality expectations, and reporting requirements. Establish strong governance for the workstream, including detailed planning and proactivemanagement of Risks, Assumptions, Actions, Issues, and Dependencies (RAAID). Ensure successful delivery across all key phases of the migration lifecycle: Discovery – Analyse … data mappings. Rehearsals – Lead the planning and support the execution of dress rehearsals. Cutover – Lead the live data migration, coordinating with all parties. Incident Management – Handle post-migration issues and escalations. Communication – Maintain clear, consistent updates to stakeholders. Manage the process for achieving formal cutover sign-off, including validation … and best practices. Extensive experience of migration of applications, systems, processes, and data in banks and/or building societies is essential Excellent stakeholder management and communication skills with proven ability to co ordinate technical delivery teams and cross-functional contributors including the ability to effectively engage with non More ❯
has experience increasing revenue through meta ads. As a Senior Account Manager, you'll be the primary contact for our clients, delivering bespoke and proactive service. You’ll be responsible for setting up, launching, and managing e-commerce apps and performance marketing campaigns to drive sales, engagement, and growth. … and driving client success - your clients’ achievements are your own! You are skilled at building relationships and possess excellent communication skills. You take a proactive approach, ensuring timely and high-quality deliverables. You have strong multitasking abilities, adeptly managing multiple clients while providing a personalised experience. You have an … a keen eye for emerging trends in digital marketing and social media. Skills and Experience Professional experience in a client-facing role (e.g., Account Management, Paid Social Media Management, Customer Success, Project Management, or Customer Support) Experience managing paid social media campaigns (Facebook Ads, Instagram Ads, TikTok More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Weightmans
engineers and financial advisors); insurance policy coverage; insurance and reinsurance disputes; and claims relating to construction, property damage and aviation. Main duties and responsibilities Proactivemanagement of your own caseload with limited supervision required Working as part of a team on large, complex, high value matters Assisting the … compliance with client service level agreements, relevant policies and procedures Supporting and having autonomy to contribute to and develop business development initiatives Completion of management information Delegating to and developing/supervising trainees and paralegals Assisting with other work allocated by the Team Manager Working in accordance with Weightmans … driven and client-focused approach, with the ability to strategise Strong legal and analytical skills and an eye for detail Excellent organisation and time-management skills Excellent communication and interpersonal skills, with a positive attitude Excellent IT skills Excellent teamwork skills Why work for us Weightmans is a Top More ❯
team, you will help to develop newer, better services and products for our clients. You will also be deriving insights from data that enable proactivemanagement of assets and more informed investment planning, benefiting communities and the environment by using digital technology to help our clients meet the More ❯