years in a senior leadership role. Proven track record of improving customer satisfaction and retention metrics. Strong analytical skills and experience with CX tools and platforms (e.g., Zendesk, Salesforce, Qualtrics). Exceptional communication and leadership abilities. Experience in architecting and rebuilding customer experience organizations through value creation Bachelor's degree required; MBA or equivalent preferred. More ❯
with a proven ability to design and deliver complex, scalable solutions. Experience working with a variety of GTM and CX tools (e.g., NICE CXOne, Chili Piper, Outreach, RingLead, ZoomInfo, Qualtrics, Catalyst). Demonstrated ability to analyze data, optimize processes, and drive operational improvements through technology. Experience with change management , stakeholder enablement, and cross-functional collaboration in a fast-paced More ❯
Behavioral Science, HR Analytics, or similar discipline Demonstrate success in consulting or advisory roles, ideally in SaaS or HR tech environments Leverage expertise in employee survey platforms such as Qualtrics, Glint, Culture Amp, Peakon, or Medallia Apply statistical techniques (e.g., regression, factor analysis) using tools like SPSS, R, Python, or Excel Communicate insights clearly to non-technical audiences and More ❯
Behavioral Science, HR Analytics, or similar discipline Demonstrate success in consulting or advisory roles, ideally in SaaS or HR tech environments Leverage expertise in employee survey platforms such as Qualtrics, Glint, Culture Amp, Peakon, or Medallia Apply statistical techniques (e.g., regression, factor analysis) using tools like SPSS, R, Python, or Excel Communicate insights clearly to non-technical audiences and More ❯
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention … roundtables, and proof-of-concepts. Providing pre-sales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. Developing and delivering high-quality Qualtrics presentations and product demonstrations. Presenting and articulating advanced product features and benefits, product future direction, and overall Qualtrics solutions. Effectively consulting with senior leaders of customer organizations. Participating … in sales planning and business development activities. Presenting and articulating Qualtrics product's strengths relative to competitors. Working with data and learning new technical skills with limited oversight Helping others find solutions to problems Excellent problem solving, decision-making and analytical skills Collaborating with teams across the organization while also being able to work independently and as a self More ❯
