Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. more »
Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident more »
experience Desirable Knowledge of the value of Change and Configuration Management, the links from Change to Configuration and impact on Availability. Experience using BMCRemedy Smart IT Adept in the use of office products to assist in effective reporting Technical awareness of IT infrastructure (Server, Storage, Networks, Applications, Clients more »
team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »
budget requirements. Perform scheduled monitoring and analysis of all aspects of network performance across the organization’s LAN, WAN, and wireless deployments. Identify and remedy network performance bottlenecks and recommend enhancements to meet new or changing network demands. Work closely with the infrastructure team to deliver global system stability more »
IN2-AV Recruitment: International AV Staffing Solutions
workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. more »
To be continuously aware of the company health and safety policies including environmental, and to drive and deliver them at all times. Investigate and remedy issues when processes fail using analytical skills and strategic thinking multi-functional team player experienced in all aspects of warehousing and logistics. Responsible for more »
with their pride in offering specialist Counsel with a wide range of experience acting for all sides in public law, private law, and financial remedy proceedings, brings knowledge and tactical advantage that are often profoundly important in achieving the very best outcome for their clients. Chambers now seek a more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Red Mosquito Limited
set-up and software configuration • Willing to learn new technologies and a commitment to continuous professional development • Ability to learn to troubleshoot, diagnose and remedy hardware and software problems • Flexible and willing to work out of hours as required • A team player looking to thrive in a fast-paced more »
City of London, London, United Kingdom Hybrid / WFH Options
Akkodis
a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMCRemedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis more »
such as Laptops, Printers and desktop hardware. You are a customer focussed individual who loves working with other and problem solving. Any experience with Remedy, ServiceNow or Samanage would be advantageous. Experience working in an ITIL environment would be great. If you like what you see and are keen more »
Employment Type: Permanent
Salary: £24000 - £29000/annum £24k-£29k base salary plus benefits
to advanced threat protection, threat prevention, Web Gateway/Client Proxy, Data Loss Prevention, Endpoint Encryption and management toolsets. Organise routine penetration tests and remedy exploits and vulnerabilities found. From research provide recommended solutions to implement new technologies, hardware, cloud solutions and applications that can improve Business IT functionality. more »
team and collective responsibility for the division's performance. Service Improvement and Policy Development: Collaborate with the Change and Improvement team to identify and remedy areas of concern. Support the production of Joint Strategic Needs Assessments (JSNA). Review regulatory feedback and consider its impact on services. Lead the more »
Excellent time-management and organisational skills. Ability to challenge and improve existing processes constructively. Desired Skills: Familiar with IT Service Management toolsets (e.g., Cherwell, Remedy, ServiceNow). Experience with centralised monitoring tools (e.g., SolarWinds, Nagios, Icinga). Proficiency with Windows 10 and Windows Server 2016 onwards. Knowledge of Microsoft more »
Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »
Employment Type: Permanent
Salary: £65000 - £75000/annum £6k Car allowance + 10-15% bonus
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Henderson Scott
team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: MSP/IT Services experience. Public cloud - Microsoft Azure. O365 more »
Manage appropriate systems for handling and recording of all payments and invoices received by the practice, ensuring accuracy and completeness, investigating and seeking to remedy any discrepancies whilst alerting partners promptly of any concerns Initiate and manage roll out of any new business plan. Human Resources Oversee the recruitment more »