1 to 25 of 26 Permanent Remote Monitoring and Management Jobs in the UK

Monitoring & Backup Engineer Location: Northampton (hybrid) Salary: up to £30K As a Monitoring & Backup Engineer you will join an exciting, fast-paced area of our Managed Service, striving to deliver all-round service excellence to our customers with a proactive mindset. You will play a key role in areas such … operation and monitoring of monitoring & backup systems, supporting stability and early issue detection and delivering core processes/activities. Job Role Responsibilities The Monitoring & Backup Engineer role will assist the Managed Service Operation Centre maintaining and managing our current toolset alongside assist the Monitoring and Backup team with ...

30pm | Monday to Friday Location: Finedon (with onsite customer visits) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon . We are recruiting a 2nd Line IT Service Technician to join our team on a full-time, permanent basis. … award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Print and Business Mobile services. We support more than 100 businesses nationwide and pride ourselves on excellent customer and employee satisfaction. You will be joining a group of professional, like-minded individuals who work collaboratively to achieve company goals. ...

client is a rapidly expanding, award-winning IT company based in Northampton. They partner with small to medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers … within a Managed Services Provider (MSP) environment. The role focuses on resolving day-to-day IT issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team ...

comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining … skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from ...

required The Role A fantastic opportunity for a 2nd Line Support Engineer to join a specialist technology organisation providing advanced support across cloud, security, and on-premise environments. This role sits within a dedicated technical team and reports directly into senior technical management. The successful candidate will handle escalated issues … contribute to compliance processes, and support automation-focused improvements across the business. Resolve escalated technical issues across server, cloud, and network environments Use scripting tools to automate tasks and improve internal workflows Assist in maintaining internal security and compliance frameworks Support the implementation and ongoing management of industry standards Manage ...

looking for an experienced Senior 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. This role has massive career progression opportunities. Role Senior 3rd Line IT Support Engineer Location Hybrid with travel to Barnsley office 2/3 times per week and … customer related travel Salary £48k - £65k D.O.E + full expenses/travel and bonus + benefits General Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain. The Role Operate at the highest level of the service desk within a dynamic ...

Company Information A well-established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful … Service Desk Analyst will join a close-knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project-based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service Desk Analyst - Roles and Responsibilities ...

their continued success and growth, our client is currently seeking to recruit an experienced Service Desk Analyst to join their IT department. This is a fantastic opportunity for a technically minded individual to work for an award-winning business, who truly value their employees. The successful candidate will play … first contact to resolution Provide hands-on support within a Microsoft 365 hybrid environment Act as the first point of contact for IT incidents and service requests via the ITSM system Support Windows, Android, iOS devices, Microsoft 365, business applications, and core systems Troubleshoot across Microsoft 365 services including Entra ...

Line Support Engineer to join their Helpdesk team. This is a role where youll gain exposure to a wide range of technologies across IT and telecoms, working closely with clients while developing your expertise in a supportive and forward-thinking environment. Youll be part of a company that values long … term development, encourages progression, and supports you in gaining industry-recognised certifications. Why This Role Stands Out: Salary up to £32,000 per annum (depending on experience) Annual profit share through an Employee Ownership Trust Project-related bonuses based on successful delivery outcomes Market-leading, fully funded training and certifications ...

/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles, we’d also like to hear from … Support Engineer/1st Line Technical Support Service Desk Analyst to join a busy MSP service desk environment supporting a wide range of clients and technologies. As an IT Support Engineer/1st Line Technical Support Service Desk Analyst you will act as the first point of contact ...

+ Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT Support Engineer to join their team. You will be working within … managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes – making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold current SC Clearance (and ...

growing Managed Service Provider (MSP) team. This role is ideal for an experienced engineer who thrives in project delivery, enjoys working with modern Microsoft and cloud technologies, and is confident leading technical implementations from discovery through to completion. You will play a key role in designing, delivering, and optimising … solutions for a diverse client base, with a strong focus on Microsoft ecosystems, Azure cloud services, automation, and emerging AI technologies. Key Responsibilities Lead and deliver end-to-end technical projects for MSP clients Conduct client discovery sessions , technical assessments, and infrastructure audits Design and implement solutions across Microsoft and ...

Operations Manager (MSP) Tadley (Office Based) £50k-£60k DOE Are you an experienced MSP professional ready to take true ownership of technical operations and make a measurable impact? A well-established, tight-knit Managed Service Provider based in Tadley is looking for a IT Operations Manager to lead and continuously … improve the day-to-day IT service delivery of the business. You'll manage two existing Senior Engineers and act as the crucial link between service delivery, engineering, and the leadership team. The Role: As IT Operations Manager, you'll be responsible for: Leading, mentoring, and developing the technical team ...

evolving MSP in the South West and need someone who already understands how a good MSP should operate. This role combines 2nd line support, field engineering, and direct client interaction across both business and residential customers. We need somebody who is confident handling escalations and will take responsibility for technical … issues end to end. You’ll build real relationships, solve real problems, and see the direct impact of your work. If you’re currently in an MSP and want more autonomy, more variety, and real influence over how we evolve our MSP business, this is your opportunity to step up. ...

Home-based | Covering Bristol & North Somerset Full-time, Permanent | Monday-Friday, 9:00am-5:30pm We’re an evolving MSP in the South West and need someone who already understands how a good MSP should operate. This role combines 2nd line support, field engineering, and direct client interaction across both … business and residential customers. We need somebody who is confident handling escalations and will take responsibility for technical issues end to end. You’ll build real relationships, solve real problems, and see the direct impact of your work. If you’re currently in an MSP and want more autonomy, more ...

skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering … calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with ...

Service Desk Lead £45,000 to £60,000 West Ealing, Hybrid Permanent, Full-time Role Overview A growing and well-established Managed Service Provider is looking to bring in a Service Desk Lead to oversee and develop their support function. This is a great opportunity for someone currently operating … senior 2nd/3rd line level or already leading a service/help desk, who wants to take ownership of team performance, processes, and service delivery. Your New Role You will be responsible for leading the service desk team, ensuring high levels of service across multiple client environments, while remaining ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including … care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard PSA and RMM tools.Key Responsibilities ...

growing Managed Service Provider delivering projects across a diverse client base. * Full-time, permanent role focused on project delivery across Microsoft 365, Azure, and infrastructure environments, with involvement in escalations where required. * Hands-on position working across cloud services, networking, endpoints, and on-prem infrastructure. * Hybrid role based in Leeds … days in office/2 remote). * To apply, please email Who is the client? Our client is a well-established Managed Service Provider supporting organisations across a range of sectors. They are known for delivering high-quality, structured IT solutions and maintaining strong, long-term client relationships. ...

Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state … office and a collaborative culture, this is a great opportunity for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across a range of sectors, including … care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution using industry-standard PSA and RMM tools. ...

experience. We're working with a fast-growing Managed Services Provider that is expanding its technical support function. They're seeking a skilled and customer-focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP. This is an excellent … opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale. Key Responsibilities Provide high-quality 1st - 3rd line support across a broad customer base Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments Handle escalations from ...

with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised sector. Responsibilities: Provide second line technical support across a broad range … hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents ...

business clients is looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric, technical environment. If you live and breathe MSP operations, enjoy solving complex technical challenges, and want to work with modern technology and a varied client base, this role will suit you perfectly. … Role: 2nd Line IT Support Environment: Managed Service Provider (MSP) prior MSP experience is essential Career: Hands-on technical role with real client impact and progression opportunities What Youll Be Doing Providing high-quality 2nd line support across multiple client environments (remote, onsite and phone-based) Troubleshooting and resolving escalated ...

Automation Engineer - Python, API integration, Power Automate Location: Remote based. Salary: Paying up to 80k, depending on experience A highly respected Managed Services Provider based in London, is seeking a talented Automation Engineer to drive integration and automation initiatives across their service tooling environment. This is an excellent opportunity … senior engineer with strong scripting and API skills who wants to design intelligent solutions, streamline operations, and help create reusable automation packages that can later be rolled out to customers. Role Responsibilities Developing integrations across the client's key platforms, including Halo, RMM tools, and financial systems-leveraging direct APIs ...