CRM Product Manager | SalesforceCRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000 We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal … product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of SalesforceCRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the … ll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to for more information. CRM Product Manager | SalesforceCRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £55,000 RSG Plc is acting as an More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Thermo Fisher Scientific
Impactful Work The Global Sales Operations Lead is crucial in enhancing sales processes to boost revenue and streamline operations. Leading all aspects of go-to-market strategies development, coordinating CRM, aligning territories, analyzing sales data, tracking performance metrics, and forecasting revenue in collaboration with the Senior Manager of Global Sales Operations. Collaborating closely with the Global Sales Compensation Manager … regional sales leaders to ensure smooth implementation. Optimize Territory Alignment: Lead sales analysts in the annual territory alignment process, including the creation of detailed workbooks and IT rules for CRM updates, ensuring territories are optimized for performance and efficiency. Oversee Sales Compensation Programs: Work closely with the Global Sales Compensation Manager to design, implement, and manage sales compensation programs … with business objectives and drive desired sales behaviours. Ensure accurate and timely compensation payouts by managing the entire process from territory design to compensation results. Manage SalesforceCRM Operations:Be responsible for the SalesforceCRM system to ensure it accurately reflects the current selling model. Improve CRM efficiency and adoption through training and More ❯
Impactful Work The Global Sales Operations Lead is crucial in enhancing sales processes to boost revenue and streamline operations. Leading all aspects of go-to-market strategies development, coordinating CRM, aligning territories, analyzing sales data, tracking performance metrics, and forecasting revenue in collaboration with the Senior Manager of Global Sales Operations. Collaborating closely with the Global Sales Compensation Manager … regional sales leaders to ensure smooth implementation. Optimize Territory Alignment: Lead sales analysts in the annual territory alignment process, including the creation of detailed workbooks and IT rules for CRM updates, ensuring territories are optimized for performance and efficiency. Oversee Sales Compensation Programs: Work closely with the Global Sales Compensation Manager to design, implement, and manage sales compensation programs … with business objectives and drive desired sales behaviours. Ensure accurate and timely compensation payouts by managing the entire process from territory design to compensation results. Manage SalesforceCRM Operations:Be responsible for the SalesforceCRM system to ensure it accurately reflects the current selling model. Improve CRM efficiency and adoption through training and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Awin Global
The Head of CRM is a pivotal role responsible for leading and managing the organization's CustomerRelationshipManagement (CRM) strategy and operations. You will be responsible of transforming our SalesforceCRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our … commercial and customer processes, ensuring that our CRM system aligns with business objectives and deeply integrate with our products and services. This position oversees four specialized teams and acts as a key technology partner to the business, optimizing CRM applications to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management … Lead 30 people in 4 teams to run Awin's CRM (Salesforce) platform and related applications globally ensure their fast and efficient delivery. Develop and implement comprehensive CRM strategies aligned with the ARR business model, striving for a high degree of automation and unleashing the potential of AI. Own the CRM roadmap and manage budgets More ❯
Role: CRM Manager) Remote UK Based with some travel Reporting to: Head of Digital & eCommerce About Aspire Airport Lounges Part of Swissport, the world’s largest aviation services provider, Aspire Airport Lounges is a globally recognised airport lounge provider, with 69 lounges at 40 airports in 19 countries. Last year we welcomed more than 5.2 million guests, be they … now embarking on a journey to revolutionise our digital platforms and marketing. Reporting into the Head of Digital and eCommerce, we are looking for an experienced, passionate, and tenacious CRM Manager to join us on our journey. Job Summary Reporting to the Head of Digital & eCommerce, the “CRM Manager” play a pivotal role in the digital transformation for … the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRMManagement and Loyalty alongside a blend of technical skill and strategic vision, ensuring that our CRM efforts support both customerMore ❯
platforms and technologies such as Microsoft Entra ID and M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API … approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise-grade solution architecture definition integrating channel solutions with core business systems, CRM (preferably some SalesforceCRM technical awareness), HR and Finance systems (preferably some awareness or experience of Workday HCM and Workday Finance implementations), modern Data platform and … large scale business-critical transformation projects Knowledge or good awareness of the London Insurance Market concepts and ways of transacting speciality business Good knowledge and awareness of enterprise-grade CRM (Salesforce preferably), HR and Finance (Workday preferably) systems, amongst others. Knowledge of working in a regulated environment e.g. FCA, PRA and wider regulatory, compliance environment for global More ❯
promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at . Job Description We are seeking an experienced Salesforce Program Manager to lead and oversee enterprise-wide Salesforce implementations. This role is responsible for strategic planning, program execution, stakeholder engagement, and ensuring successful delivery of Salesforce solutions across multiple projects. The ideal candidate will have a strong background in Salesforce platform management, project governance, and enterprise IT strategy. Key Responsibilities: Program Strategy & Leadership •Define and execute the Salesforce program roadmap, aligning it with business goals. •Oversee multiple Salesforce projects, ensuring consistency, quality, and efficiency. •Work with senior leadership … success. Qualifications & Experience: •8+ years of IT program management experience, with at least 5 years in Salesforce program/project management. •Strong expertise in SalesforceCRM, Sales Cloud, Service Cloud, Health Cloud, Experience Cloud. •Experience leading large-scale Salesforce implementations in enterprise environments. •Knowledge of Agile (Scrum/Kanban), SAFe, and Waterfall project More ❯
Role We are looking for a skilled Salesforce Administrator to join our team. The successful candidate will take charge of maintaining and managing our SalesforceCRM system, ensuring it meets the operational needs of our business. You will collaborate closely with various departments to enhance system efficiencies and optimise our sales and reporting processes. Key … Responsibilities Manage and maintain our SalesforceCRM platform, including user setup, profiles, roles, and permissions. Conduct regular audits to ensure data integrity and accuracy across the system. Collaborate with stakeholders to gather and document business requirements. Design and implement customised solutions, including process builder, workflows, and dashboards. Provide timely support and training to users, ensuring they maximise … the platform's potential. Stay current with Salesforce releases and best practices to recommend system upgrades and enhancements. Qualifications and Skills Proven experience as a Salesforce Administrator with a Salesforce Administrator Certification (ADM201). Strong understanding of Salesforce platform best practices and capabilities. Excellent problem-solving skills and the ability to work More ❯
Product Owner – CRM/CustomerManagement (Salesforce) Bristol or London – 3 days a week onsite up to £67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We’re looking for a Product Owner – CRM/CustomerManagement to join … a dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful SalesforceCRM and customer communication solutions. From push notifications and in-app … Data, UX/UI, Scrum Masters, and Product Managers to bring innovative solutions to life. What You'll Do Drive the implementation and evolution of the SalesforceCRM platform Lead the development of communication tools like push, email, in-app, and SMS. Own and prioritise the product backlog, ensuring clear, actionable user stories. Collaborate with stakeholders to More ❯
Product Owner - Salesforce/CRM/CustomerManagement Bristol or London - 3 days a week onsite up to £67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We're looking for a Product Owner - CRM/CustomerManagement to … join a dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to … Data, UX/UI, Scrum Masters, and Product Managers to bring innovative solutions to life. What You'll Do Drive the implementation and evolution of the SalesforceCRM platforms Lead the development of communication tools like push, email, in-app, and SMS. Own and prioritise the product backlog, ensuring clear, actionable user stories. Collaborate with stakeholders to More ❯
Product Owner - Salesforce/CRM/CustomerManagement Bristol or London - 3 days a week onsite up to 67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We're looking for a Product Owner - CRM/CustomerManagement to … join a dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful CRM and customer communication solutions. From push notifications and in-app messaging to … Data, UX/UI, Scrum Masters, and Product Managers to bring innovative solutions to life. What You'll Do Drive the implementation and evolution of the SalesforceCRM platforms Lead the development of communication tools like push, email, in-app, and SMS. Own and prioritise the product backlog, ensuring clear, actionable user stories. Collaborate with stakeholders to More ❯
territory planning and relationship building with key decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities within existing accounts to increase revenue generation. Utilise SalesforceCRM: Effectively manage sales pipeline, track progress, and generate reports using Salesforce CRM. Collaborate effectively: Work seamlessly with internal teams, including the contact center and compliance teams, to … achieve and exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the on-trade/hospitality sector and its unique challenges. CRM proficiency: Experience using SalesforceCRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
pib Group
installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint. Job Overview: We are seeking a motivated and detail-oriented CRM Analyst to join our growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging … advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot tools. This role offers an exciting opportunity for someone with a strong technical background in CRM platforms to have a … Create and automate reports to track KPIs, lead conversion rates, sales pipeline, and marketing campaign performance. Process Optimization & Support: Collaborate with sales, marketing, and customer service teams to optimize CRM workflows and processes. Provide training and support for internal users to ensure proper usage and maximize the value of Salesforce and HubSpot tools. Stay up-to-date More ❯
excellent pension & much more! Elevation IT, Tech & Data are exclusively recruiting on behalf of a well-established international business for a Sales Analyst with a strong focus on Salesforce optimisation and sales performance through technology and data. This role is central to executing local and regional commercial strategies by improving salesforce processes, systems, and data insights. … collaborate closely with Sales, Marketing and the Regional Commercial Excellence teams to enhance sales planning, execution and impact. Key Responsibilities: Drive the implementation and enhancement of SalesforceCRM across the divisions. Lead segmentation, targeting and territory management efforts Align opportunity management and pipeline tracking within Salesforce Analyse performance data and deliver actionable insights to commercial … teams Support the design and rollout of sales incentive plans Manage onboarding and CRM training for sales teams Coordinate and execute commercial excellence projects with cross-functional teams What We’re Looking For: Strong experience with SalesforceCRM (ideally in a sales operations or commercial excellence role) Solid understanding of sales analytics, planning, and performance tracking More ❯
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
East London, London, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
City of London, London, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony, and Infor CPQ. This role will require you to audit the current training material, identify gaps and opportunities, and create training material (e … new support function inductions, sales and customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of SalesforceCRM functionalities, features, best practice, reporting, and dashboards with any knowledge of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution More ❯
South West London, London, United Kingdom Hybrid / WFH Options
167 Solutions Ltd
days onsite per week) Type: Permanent Recruiting on behalf of a client | 167 Solutions Ltd Were currently hiring on behalf of a client who is undergoing a major CRM transformation programme and looking to bring in a Salesforce Marketing Cloud Developer on a permanent basis. This role will play a key part in shaping customer engagement journeys … to understand campaign requirements and translate them into scalable technical solutions Build personalised campaigns using AMPscript and SQL, manage data extensions, and support segmentation strategies Collaborate with internal marketing, CRM, and IT teams to ensure successful execution and delivery of marketing journeys Support integration between Marketing Cloud and the wider Salesforce platform Maintain documentation and support ongoing … HTML/CSS for email and campaign development Good grasp of data extension structures, campaign workflows, and contact model in SFMC Experience integrating Marketing Cloud with SalesforceCRM and external systems Strong attention to detail and confidence working within enterprise environments Desirable Skills: Exposure to Salesforce Omnistudio (FlexCards, OmniScripts, DataRaptors) Salesforce Marketing Cloud More ❯