Job Title: Senior IT SupportEngineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT SupportEngineer/3rd Line SupportEngineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior IT SupportEngineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯
SeniorSupportEngineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a SeniorSupportEngineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line SupportEngineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The SeniorSupportEngineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services More ❯
SeniorSupportEngineer, 2nd Line Support, Team Lead, Microsoft, ITIL, Hybrid, COR7206 We're looking for a SeniorSupportEngineer to join a pioneering organisation working on a hybrid basis. This is an excellent opportunity for a 2nd Line SupportEngineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The SeniorSupportEngineer You will oversee a small, dynamic team of skilled 1st Line Engineers, supporting over 1,500 users across the UK. You'll … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services More ❯
SeniorSupportEngineer, Third Line page is loaded SeniorSupportEngineer, Third Line Apply locations London, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id R Key Functions and Responsibilities As a SeniorSupportEngineer specializing in SQL within FTSE Engineering, the individual will be expected to lead and supervise day to day activities surrounding production support of critical systems. The candidate must be an authority in diagnosing, solving, and resolving complex technical issues that advance beyond first and second-line support … user journeys, workflows, and data interactions involved in the Index business lifecycle. This understanding is crucial for effectively addressing and resolving high-level technical support issues. This role works with the FTSE Engineering - 3rd Line Support Manager and will require close collaboration with both internal and external index More ❯
Aley Green, Bedfordshire, United Kingdom Hybrid / WFH Options
Leonardo
Senior PLM SupportEngineer page is loaded Senior PLM SupportEngineer Presenta candidatura locations GB - Luton - Cap. Green 300 time type Full time posted on Offerta pubblicata più di 30 giorni fa job requisition id R Job Description: The opportunity: We have a new … as we expect a need to be in our Basildon office just 2-3 times a week. What you'll do as a PLM SupportEngineer: Provide administration support which includes project setup, user creation, role assignment and access controls, interfacing with ICT as required. Provide specialist … frontline problem solving, advice and guidance to Teamcenter users. Provide user support via PLM help desk providing solutions to incidents raised. Maintain the help desk database to ensure accurate recording of incidents. Investigate PLM problems in a structured logical approach providing recommendations and outcomes in an effective manner. Provide More ❯
Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers … acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake's Support team is expanding! We are looking for a Senior Cloud SupportEngineer who likes working with data and solving a wide … issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. As a Senior Cloud SupportEngineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look More ❯
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Leonardo
Senior PLM SupportEngineerSenior PLM SupportEngineer Apply locations GB - Luton - Cap. Green 300 time type Full time posted on Posted Yesterday job requisition id R Job Description: The opportunity: We have a new and exciting opportunity for an experienced and team-oriented … as we expect a need to be in our Basildon office just 2-3 times a week. What you'll do as a PLM SupportEngineer: Provide administration support which includes project setup, user creation, role assignment and access controls, interfacing with ICT as required. Provide specialist … frontline problem solving, advice and guidance to Teamcenter users. Provide user support via PLM help desk providing solutions to incidents raised. Maintain the help desk database to ensure accurate recording of incidents. Investigate PLM problems in a structured logical approach providing recommendations and outcomes in an effective manner. Provide More ❯
Senior Production SupportEngineer page is loaded Senior Production SupportEngineer Apply locations UK - City Quays - Belfast time type Full time posted on Posted Today job requisition id R3703 Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our … we make, from the tools we develop to the relationships we nurture with our members. Role Overview Liquidnet Europe Limited is looking for a Senior Production SupportEngineer to work within the EMEA Platform Services Team. The team requires a motivated self-starter who has the technical … skills to support a growing number of buy-side members in London and across Europe utilising their FIX, Linux, Windows Server, DevOps, database and networking skills. This will be a varied role involving working on a multitude of cross-platform market-leading technologies to support the running of More ❯
Senior Application SupportEngineer - Tibco and SQL page is loaded Senior Application SupportEngineer - Tibco and SQL Apply locations GBR - HRT - STEVENAGE time type Full time posted on Posted Yesterday job requisition id Job Description: Senior Application SupportEngineer - Tibco and … The role: We are looking for someone with a broad skillset and knowledge base, with a rich experience within Applications, Infrastructure and End User support, along with proven commercial experience of MS SQL, Tibco BW, amongst other essential technical and technology skills. You will be responsible for the efficient … operation and support of applications (primarily customised COTS) within the Mechanical Design Department, specializing in, identifying, and solving problems and advising business users. Responsibilities: The SupportEngineer will: Provide extensive end user support for Mechanical Design application for over 3000+ users. Have a working knowledge, proven More ❯
Senior IT SupportEngineer – Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
Senior IT SupportEngineer – Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
Senior IT SupportEngineer – Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
CB22, Shelford, Cambridgeshire, Great Shelford, United Kingdom
MFK Recruitment
Senior IT SupportEngineer – Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are … succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate … organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations More ❯
Senior Trade Floor IT SupportEngineer- London- On-site- £75,000-£90,000 + bonuses VIQU have partnered with a leading investment management organisation looking to expand their IT support team. The ideal candidate will be a confident individual with a strong IT support engineering … trading floor. This person should possess a solid technical background and be proactive and unhesitant in delivering hands-on support. Job Duties of the Senior Trade Floor IT SupportEngineer: Provide end-user technical support for applications, hardware, and workstations Ensure minimal downtime through prompt issue … identification and resolution Manage and resolve support tickets efficiently using a structured tracking system Deliver support both in-person and remotely across various locations Participate in migration projects, including software and system upgrades Support office relocations and infrastructure setup for new or changing environments Commit to More ❯
job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job title SeniorSupportEngineer Job reference W Date posted 12/05/2025 Application closing date 26/05/2025 Location Cross … Up to £32,990.58 per annum, depending on qualifications and expertise. Package Blank Contractual hours 37 Basis Full time Job category/type Business Support Attachments Blank Job description We are looking to recruit a full-time SeniorSupportEngineer within our Service Delivery team. We … work within our IT & Systems team across our campuses in Watford, Luton and Hemel Hempstead. You'll work alongside a team to provide technical support for curriculum implementation and business operations. It's important to have strong troubleshooting skills at a second-line level, along with hands-on experience More ❯
Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Technical SupportEngineer to join a dynamic and highly respected team, providing top-tier onsite and remote support for clients in the Finance sector … MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation (Nessus, Defender 365), and patch management Project support and client site technical improvements Key Technologies you'll work with: Office … in your skills and career. If you're driven, personable, and ready for your next big move we'd love to hear from you! Senior 2nd Line Support | Senior Onsite Engineer | Senior ServiceDesk Analyst More ❯
A Senior 3rd line SupportEngineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known for its innovative technology … IT needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rd line SupportEngineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. Solid … scheme. Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rd line SupportEngineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on site More ❯
Leeds, West Yorkshire, Belle Isle, United Kingdom Hybrid / WFH Options
Michael Page
A Senior 3rd line SupportEngineer is required to troubleshoot complex software and hardware issues whilst optimising systems performance in an industrial/manufacturing environment located in Leeds. Client Details The company is a large organisation in the industrial/manufacturing sector, known for its innovative technology … IT needs are met. Proactively stay updated with latest industry trends and advancements. Ensure compliance with all IT policies and procedures. Profile A successful Senior 3rd line SupportEngineer should have: A degree in Computer Science or related field. Proficiency in system troubleshooting and tech support. Solid … scheme. Electric Vehicle Salary. This is a great opportunity to work in a supportive and professional environment in Leeds, where your skills as a Senior 3rd line SupportEngineer will be highly valued. We encourage all eligible candidates to apply. This role requires 4 days on site More ❯
Are you an ambitious IT professional looking to take your career to the next level? We have an exciting opportunity for a Senior Deskside SupportEngineer to deliver white glove service to a VIP user base. - The role. This is not just another support role! Eager … the team leader with responsibilities such as mentorship and task allocation. You'll be part of a forward-thinking IT team, providing hands-on support across a broad range of technologies and environments. Your day-to-day tasks will involve troubleshooting hardware, software, and network issues while offering exceptional … customer service. Day to day, your responsibilities will be Provide deskside support for Windows 10, Microsoft Office 365, and other essential software. Offer personalized support to senior stakeholders, ensuring a white-glove service experience. Handle hardware configurations, software installations, and AV setup for PCs, laptops, printers, and More ❯
London, United Kingdom Posted on 11/05/2024 Are you an experienced engineer with a passion for live operations? Join a multinational company as a SeniorSupportEngineer for a live operation at a streaming service! In this role, you'll be at the … opportunity allows you to collaborate with top-notch teams while making a direct impact on a global audience. What You'll Do: As a SeniorSupportEngineer, you will be responsible for overseeing the operation and monitoring of live events. Your expertise will ensure that video signals … customer devices, providing an exceptional viewing experience. Key Responsibilities: Deliver high-quality live sports and music events worldwide. Collaborate with peers to address critical support issues, balancing immediate fixes with root-cause analysis. Lead technical projects, coordinating support to resolve challenges and meet milestones. Apply deep technical expertise More ❯
Senior Technical SupportEngineer (Shifted Work Week) UK - Remote About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's … 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical SupportEngineer, you will play a critical role in ensuring seamless customer experiences by providing high-quality technical assistance. You will … be part of the global support team, working on a shifted schedule that includes weekends to ensure continuous support coverage. In this role, you will assist with product-specific cases, manage case escalations, provide phone support and respond to alerts, helping Ping Identity deliver superior customer support. More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Siemens Gas and Power GmbH & Co. KG
Senior Technical SupportEngineer - Generator About the Role Location : United Kingdom, Newcastle upon Tyne (Office/Site only) Company : Siemens Energy Limited Organization : Gas Services Business Unit : Service Europe & Africa Employment Type : Full-time Experience Level : Experienced A Snapshot of Your Day As a Senior Technical … SupportEngineer, you'll play a key role in ensuring the performance and reliability of Siemens generators and auxiliary systems. Your day may involve collaborating with internal teams and the global engineering network, providing expert technical advice, authoring work scopes and reports, and preparing for outages. You'll … also visit customer sites to support fault-finding, maintenance, and upgrades, contributing to a sustainable energy future while advancing your own technical expertise. How You'll Make an Impact Provide expert technical support for Siemens generators and auxiliary products. Develop and author technical reports, work scopes, and test More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
NICE
Senior Advanced SupportEngineer(Office Based) United Kingdom - Southampton At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're … systems by facilitating digital evidence management and sharing in a cloud service. So, what's the role all about? We are looking for a Senior Advanced SupportEngineer to work with an innovative product launching in an area new to cloud services. The primary focus will be … providing expert insight and analysis of complex support and integration issues, escalated by our regional T2/3 support teams. This role will be required to deliver scripts, tooling, documentation, knowledge articles and guidance to the regional teams to reduce the ongoing effort required to support our More ❯
Senior IT SupportEngineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT SupportEngineer with client-facing experience? Do you have experience working … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Apart from a strong technical aptitude, personality and motivation are equally important. Being a team player is also crucial to the success of More ❯
The world's largest content providers, including Amazon, Google, and Microsoft trust Bango technology to reach subscribers everywhere. Bango, where people subscribe. Role The SeniorSupportEngineer will provide expert level technical product and platform support to all Bango Partners and assist our First Line team … Squad and will be expected to be the subject matter expert for a particular Bango partner. Responsibilities Provide expert level technical product and platform support to all Bango Partners and assist our First Line team with escalations. Act as a mentor to the First Line team by providing feedback … processes, and automations for effective management of the Bango environment. Work closely across functions (including Engineering, Delivery, Finance, and other Bango teams) to seek support when needed, ensuring priorities are aligned and SLAs are met. Document and implement internal change requests within the operations team including full test plans. More ❯
