Permanent Senior Support Engineer Jobs in the UK

1 to 25 of 26 Permanent Senior Support Engineer Jobs in the UK

Senior Support Engineer

Cheltenham, England, United Kingdom
Hybrid / WFH Options
Searchability NS&D
and bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission … Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best … practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We More ❯
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Senior Support Engineer

gloucester, south west england, united kingdom
Hybrid / WFH Options
Searchability NS&D
and bonuses Cheltenham location – hybrid working model Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission … Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best … practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We More ❯
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Senior Technical Support Engineer

Brecon, Powys, Wales, United Kingdom
Sanderson Recruitment
Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer … . Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and … etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and laptops. Providing expert technical support to end-users with varying levels of IT knowledge. Responding to technical support requests within agreed SLAs. Ensuring IT systems meet industry best practices. Managing client expectations and More ❯
Employment Type: Permanent
Salary: £50,000
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Senior Support Engineer

Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Senior Support Engineer (Site Lead) Location: Birmingham (onsite 5 days per week) Type: Permanent Salary: Competitive VIQU has partnered with a prestigious global professional services organisation to recruit a Senior Support Engineer (Site Lead) for their Birmingham office. This hands-on role is ideal for an experienced IT professional looking to take ownership of … onsite IT operations, deliver high-quality user support, and drive service excellence across a fast-paced enterprise environment. Key Responsibilities • Provide high-quality 2nd line IT support to users onsite and remotely, ensuring timely resolution of incidents and requests • Act as the primary onsite IT contact, delivering a white-glove service and maintaining strong stakeholder relationships • Install, configure … and support end-user devices including laptops, desktops, printers, and mobile devices • Support and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and IT projects • Maintain accurate asset records, documentation, and More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior AWS Support Engineer

Westbrook, Warrington, Cheshire, England, United Kingdom
Inspired Search Ltd
Senior AWS Support Engineer About the Role We are seeking a highly skilled Senior AWS Support Engineer to join our IT team. This role is pivotal in supporting, maintaining, and enhancing AWS cloud infrastructure. You’ll ensure systems are secure, scalable, and high-performing, while offering expert guidance on architecture, compliance, and operational best … practices. You’ll also act as a key technical contact for internal teams and external digital businesses. Key Responsibilities Manage and support AWS services including EC2, S3, RDS, VPC, IAM, Lambda, CloudWatch, and more. Ensure cloud environments are secure and compliant with industry standards. Monitor systems, respond to incidents, and troubleshoot across cloud and hybrid setups. Design and implement … improvements to cloud infrastructure from concept to deployment. Maintain documentation for all cloud systems to ensure transparency and knowledge sharing. Provide support for public-facing, load-balanced web applications. Manage and mentor Junior Support Engineer Essential Skills & Experience Minimum 3 years in cloud support, with a proven track record in enterprise-level AWS environments. Strong understanding More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
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Senior Support Engineer

South West London, London, England, United Kingdom
Circle Recruitment
Senior Engineer - Microsoft Cloud & Infrastructure Location: London (Office-based, occasional travel) Salary: £40,000 - £45,000 DOE Type: Full-time, Permanent The Opportunity My client, a well-established MSP with a strong technical reputation, is looking for a Senior Engineer to deliver cloud and infrastructure solutions for a growing client base. This is a hands-on … position for an experienced engineer who enjoys autonomy, problem-solving, and working directly with clients to deliver secure, efficient Microsoft environments. The Role You will design, implement, and maintain Microsoft 365 and SharePoint environments, including Conditional Access and MDM policies. Reporting to the Managing Director, you will also provide technical leadership and ensure consistent, high-quality service delivery. Key … On Offer £40,000 - £45,000 salary depending on experience Technical autonomy with room to innovate Ongoing training and development in new technologies Clear path for career progression to senior leadership Flexible benefits including childcare vouchers and medical cover Apply Now If you are ready to take ownership of your technical environment and deliver high-impact Microsoft solutions, apply More ❯
Employment Type: Full-Time
Salary: £40,000 - £45,000 per annum
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Senior Azure Support Engineer

Warrington, Cheshire, England, United Kingdom
Inspired Search Ltd
Job Opportunity: Microsoft Azure and O365 Senior Support Engineer Location: Warrington Department: IT Reporting to: Head of IT Are you a cloud-savvy IT professional with a passion for Microsoft technologies? We’re looking for a Senior Support Engineer to take ownership of our Microsoft Azure and Office 365 infrastructure, ensuring it remains secure … reliable, and high-performing. Key Responsibilities: Provide expert support and maintenance for Microsoft Azure services (VMs, networking, security, monitoring). Administer and optimize Office 365 applications including Exchange Online, SharePoint, Teams, and OneDrive. Manage Azure Active Directory and identity solutions. Configure and maintain firewalls, routers, switches, and VPNs. Monitor cloud security risks and implement mitigation strategies. Support public … Familiarity with compliance frameworks (ISO 27001, Cyber Essentials). Cloud cost optimization and performance tuning. Mentoring junior engineers and leading technical projects. Collaboration: You’ll work closely with: IT Support, Infrastructure, Security, and Development teams. Project Managers and Technical Leads. External cloud service providers, vendors, auditors, and clients. Qualifications & Experience: Minimum 5 years in cloud support or infrastructure More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

Senior Technical Support Engineer

Brecon, Powys, United Kingdom
Sanderson Recruitment
Senior Technical Support Engineer Brecon (Hybrid) £40,000 - £50,000 Full UK driving licence is required A long-standing IT business in Brecon are looking to grow there their technical support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer More ❯
Employment Type: Permanent
Salary: GBP 50,000 Annual
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Senior Technical Support Engineer

Clydebank, Scotland, United Kingdom
Eden Scott
Senior Technical Support Engineer (2nd Line) Full-time, Permanent Clydebank Hybrid (3x in office weekly) Up to £32,000 p.a starting salary Excellent benefits on offer Market leading pension 30 days annual leave (+ buy/sell 5 extra days) Free onsite parking & free electric vehicle charging stations Personal Vehicle Breakdown Cover Private medical/dental insurance … paternity The Organisation This fantastic opportunity is with a long-established global provider of specialist marine and offshore services. Operating across multiple continents, they manage a diverse fleet and support clients with technical expertise, crew management, and a full range of marine support functions. Dedicated to safety, quality, and innovation, creating an environment where people can develop and … at sea possible. Market leading benefits package including an excellent offering of pension, holidays, private medical, gym, & high general employee satisfaction The Job This position will provide 2nd line support to a range of mission critical services within the wider business. You would be managing, supporting, maintaining, and upgrading the on-board IT infrastructure of the company fleet. This More ❯
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Senior 3rd Line Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the creative and engineering sectors. … close-knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
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Senior 3rd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the creative and engineering sectors. … close-knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
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Senior 3rd Line Support Engineer

london, south east england, united kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the creative and engineering sectors. … close-knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
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Senior 3rd Line Support Engineer

slough, south east england, united kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the creative and engineering sectors. … close-knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
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Senior 3rd Line Support Engineer

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Maxwell Bond
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the creative and engineering sectors. … close-knit team that values expertise, innovation, and continuous improvement. Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been More ❯
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Senior Software Support Engineer

Cambridge, Cambridgeshire, United Kingdom
Fyre Global Ltd
Senior Software Support Engineer – CUAS/Radars/Sensor Systems – Cambridge Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you’ve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a great … opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications It’s not your typical “support” role – you’ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You’ll get to build long-term product knowledge, technical depth … sensor data processing over time Essential skills: Background in CUAS, radar, or sensor systems Confident debugging, troubleshooting, and solving complex technical issues Comfortable working with technical customers in a support or applications role Happy working onsite in a small, collaborative engineering environment Self-sufficient, pragmatic, and keen to develop long-term expertise Desirable skills: Strong hands-on experience in More ❯
Employment Type: Permanent
Salary: £60000 - £75000/annum Bonus, Healthcare, Life Insurance
Posted:

Senior Application Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
The Curve Group
We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and … performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge … to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement. If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior Application Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
The Curve Group
We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and … performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge … to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement. If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you! The Curve Group is a Recruitment Services and Human Resources More ❯
Employment Type: Permanent, Work From Home
Posted:

Senior IT Support Engineer

Bournemouth, Dorset, England, United Kingdom
Bristow Holland
An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing … to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in More ❯
Employment Type: Full-Time
Salary: £33,000 - £40,000 per annum
Posted:

Senior Application Support Engineer

City of London, London, United Kingdom
Explore Group
About the Role We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code … and manage production systems for trading and market data Investigate and resolve system and data issues, including code-level debugging Collaborate with developers to implement improvements Provide multi-tier support to internal and external stakeholders Assist with onboarding new team members, clients, and applications Enhance monitoring, runbooks, and automation Requirements Experience with high-performance or real-time systems (finance More ❯
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Senior Application Support Engineer

London Area, United Kingdom
Explore Group
About the Role We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code … and manage production systems for trading and market data Investigate and resolve system and data issues, including code-level debugging Collaborate with developers to implement improvements Provide multi-tier support to internal and external stakeholders Assist with onboarding new team members, clients, and applications Enhance monitoring, runbooks, and automation Requirements Experience with high-performance or real-time systems (finance More ❯
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Senior Application Support Engineer

london, south east england, united kingdom
Explore Group
About the Role We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code … and manage production systems for trading and market data Investigate and resolve system and data issues, including code-level debugging Collaborate with developers to implement improvements Provide multi-tier support to internal and external stakeholders Assist with onboarding new team members, clients, and applications Enhance monitoring, runbooks, and automation Requirements Experience with high-performance or real-time systems (finance More ❯
Posted:

Senior Application Support Engineer

slough, south east england, united kingdom
Explore Group
About the Role We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code … and manage production systems for trading and market data Investigate and resolve system and data issues, including code-level debugging Collaborate with developers to implement improvements Provide multi-tier support to internal and external stakeholders Assist with onboarding new team members, clients, and applications Enhance monitoring, runbooks, and automation Requirements Experience with high-performance or real-time systems (finance More ❯
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Senior Application Support Engineer

london (city of london), south east england, united kingdom
Explore Group
About the Role We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code … and manage production systems for trading and market data Investigate and resolve system and data issues, including code-level debugging Collaborate with developers to implement improvements Provide multi-tier support to internal and external stakeholders Assist with onboarding new team members, clients, and applications Enhance monitoring, runbooks, and automation Requirements Experience with high-performance or real-time systems (finance More ❯
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Sr. Technical Support Engineer, Focused Services Cortex XSIAM (Security Clearance Requested)

London, England, United Kingdom
Palo Alto Networks
learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience … incident response a plus Experience with scripting a plus Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
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Snr. Technical Support Engineer, Prisma Cloud - Focused Services (Security Clearance Required)

Tottenham, Greater London, UK
Palo Alto Networks
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
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Senior Support Engineer
10th Percentile
£33,394
25th Percentile
£35,750
Median
£45,000
75th Percentile
£62,500