Senior Support Engineer Jobs

Senior Support Engineer
UK

The median Senior Support Engineer salary in the UK is £50,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 740 884 1069
Rank change year-on-year +144 +185 -320
Permanent jobs requiring a Senior Support Engineer 154 109 143
As % of all permanent jobs advertised in the UK 0.16% 0.10% 0.093%
As % of the Job Titles category 0.17% 0.11% 0.097%
Number of salaries quoted 119 81 120
10th Percentile £32,750 £32,500 £31,250
25th Percentile £36,125 £37,500 £36,115
Median annual salary (50th Percentile) £50,000 £45,000 £45,000
Median % change year-on-year +11.11% - +12.50%
75th Percentile £65,000 £53,923 £67,500
90th Percentile £72,433 £67,500 £80,000
UK excluding London median annual salary £50,000 £43,750 £36,943
% change year-on-year +14.29% +18.43% -4.66%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,901 95,961 148,050
% of permanent jobs with a recognized job title 94.62% 91.57% 96.06%
Number of salaries quoted 66,751 60,281 85,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,686 £60,000 £60,000
Median % change year-on-year -12.19% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,495
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

Senior Support Engineer
Job Vacancy Trend

Job postings that featured Senior Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Senior Support Engineer.

Salary trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Histogram

Salary distribution for jobs citing Senior Support Engineer over the 6 months to 26 April 2024.

Salary histogram for Senior Support Engineer in the UK

Senior Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +168 132 £47,500 +5.56% 31
UK excluding London +46 114 £50,000 +14.29% 27
Work from Home +89 58 £66,250 +20.45% 11
London +148 35 £43,750 -12.50% 5
North of England +68 26 £45,000 -2.70% 6
Midlands +17 26 £45,000 - 9
South East +30 22 £60,000 +60.00% 6
South West -14 18 £50,000 +11.11%
Yorkshire +110 15 £70,576 +48.58% 1
East Midlands -7 15 £33,500 -36.52% 5
West Midlands +27 11 £45,000 +5.88% 4
North West - 11 £34,000 - 5
Scotland - 7 £70,576 -
Isle of Man - 6 £52,500 -
East of England +24 5 £38,500 - 5
Wales - 3 £70,576 - 1
Northern Ireland +16 1 £32,500 -

Senior Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, Senior Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior Support Engineer in the job title.

1 105 (68.18%) Windows
2 82 (53.25%) Azure
3 59 (38.31%) Microsoft 365
4 54 (35.06%) Active Directory
5 53 (34.42%) ITIL
6 52 (33.77%) Microsoft
7 50 (32.47%) Windows Server
8 49 (31.82%) Social Skills
9 43 (27.92%) Entra ID
10 41 (26.62%) Linux
11 37 (24.03%) Finance
12 36 (23.38%) Microsoft Exchange
13 35 (22.73%) Mentoring
14 33 (21.43%) VMware
15 32 (20.78%) Customer Service
16 28 (18.18%) Firewall
17 25 (16.23%) TCP/IP
18 24 (15.58%) Hyper-V
19 23 (14.94%) PowerShell
19 23 (14.94%) Technical Leadership
20 22 (14.29%) Service Management
21 21 (13.64%) Infrastructure Engineering
22 20 (12.99%) SharePoint
22 20 (12.99%) VMware Infrastructure
23 19 (12.34%) Microsoft Intune
23 19 (12.34%) GCP
23 19 (12.34%) SQL
23 19 (12.34%) Agile
23 19 (12.34%) Problem-Solving
24 18 (11.69%) Analytical Skills

Senior Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (23.38%) Microsoft Exchange
2 20 (12.99%) SharePoint
3 2 (1.30%) Confluence
3 2 (1.30%) Skype for Business
3 2 (1.30%) WordPress
4 1 (0.65%) CMS
4 1 (0.65%) Exchange Server 2007
Applications
1 7 (4.55%) Microsoft Office
Cloud Services
1 82 (53.25%) Azure
2 59 (38.31%) Microsoft 365
3 43 (27.92%) Entra ID
4 19 (12.34%) GCP
5 18 (11.69%) OneDrive
6 17 (11.04%) OpenShift
7 14 (9.09%) SaaS
8 10 (6.49%) AWS
9 5 (3.25%) OCI
10 4 (2.60%) IaaS
10 4 (2.60%) PaaS
11 3 (1.95%) Mimecast
12 1 (0.65%) Azure Sentinel
12 1 (0.65%) Azure Stack
12 1 (0.65%) Azure Storage
12 1 (0.65%) Nutanix
12 1 (0.65%) Power Platform
12 1 (0.65%) WhatsApp
Communications & Networking
1 28 (18.18%) Firewall
2 25 (16.23%) TCP/IP
3 18 (11.69%) DNS
4 16 (10.39%) DHCP
5 15 (9.74%) WAN
6 13 (8.44%) SNMP
6 13 (8.44%) SSH
7 11 (7.14%) SAN
7 11 (7.14%) VLAN
8 7 (4.55%) VoIP
8 7 (4.55%) VPN
9 5 (3.25%) Internet
9 5 (3.25%) iSCSI
10 3 (1.95%) LAN
10 3 (1.95%) Remote Desktop
10 3 (1.95%) Wireless
10 3 (1.95%) xDSL
11 2 (1.30%) DKIM
11 2 (1.30%) DMARC
11 2 (1.30%) Skype
Database & Business Intelligence
1 13 (8.44%) MySQL
1 13 (8.44%) Relational Database
2 1 (0.65%) Data Lake
2 1 (0.65%) SQL Server
Development Applications
1 17 (11.04%) IBM UrbanCode
2 14 (9.09%) Eclipse
3 2 (1.30%) Git
3 2 (1.30%) IntelliJ
3 2 (1.30%) JIRA
3 2 (1.30%) MSI
4 1 (0.65%) Bitbucket
4 1 (0.65%) Gradle
4 1 (0.65%) JUnit
General
1 49 (31.82%) Social Skills
2 37 (24.03%) Finance
3 18 (11.69%) Analytical Skills
3 18 (11.69%) Banking
4 17 (11.04%) Presentation Skills
5 8 (5.19%) Inclusion and Diversity
5 8 (5.19%) Telecoms
6 6 (3.90%) Public Sector
7 5 (3.25%) Documentation Skills
7 5 (3.25%) Electronics
8 4 (2.60%) Billing
8 4 (2.60%) Manufacturing
9 3 (1.95%) Advertising
9 3 (1.95%) Marketing
10 2 (1.30%) Legal
10 2 (1.30%) Retail
11 1 (0.65%) Law
11 1 (0.65%) Pharmaceutical
11 1 (0.65%) Social Science
Libraries, Frameworks & Software Standards
1 16 (10.39%) CSS
2 15 (9.74%) HTML
3 13 (8.44%) Ajax
3 13 (8.44%) AngularJS
3 13 (8.44%) JDBC
3 13 (8.44%) ODBC
3 13 (8.44%) REST
3 13 (8.44%) SOAP
3 13 (8.44%) Web Services
3 13 (8.44%) XHTML
3 13 (8.44%) XML
4 2 (1.30%) Spring
5 1 (0.65%) SAML
Miscellaneous
1 18 (11.69%) Public Cloud
2 13 (8.44%) CMDB
3 11 (7.14%) Driving Licence
4 10 (6.49%) Self-Motivation
5 5 (3.25%) Data Protection Act
5 5 (3.25%) Fat Client
5 5 (3.25%) Management Information System
5 5 (3.25%) Replication
5 5 (3.25%) Thin Client
6 4 (2.60%) Data Centre
7 3 (1.95%) CCTV
8 2 (1.30%) Handset
8 2 (1.30%) Onboarding
9 1 (0.65%) Blackberry
9 1 (0.65%) Enterprise Software
9 1 (0.65%) iPad
9 1 (0.65%) Linux Command Line
9 1 (0.65%) Private Cloud
9 1 (0.65%) Robotics
Operating Systems
1 105 (68.18%) Windows
2 50 (32.47%) Windows Server
3 41 (26.62%) Linux
4 18 (11.69%) Windows 10
5 15 (9.74%) Unix
6 14 (9.09%) Windows Server 2012
7 7 (4.55%) Mac OS
7 7 (4.55%) Windows Server 2019
8 3 (1.95%) Mac OS X
8 3 (1.95%) Windows 7
8 3 (1.95%) Windows Server 2003
8 3 (1.95%) Windows Server 2008
8 3 (1.95%) Windows Server 2016
9 2 (1.30%) Android
9 2 (1.30%) CentOS
9 2 (1.30%) Ubuntu
10 1 (0.65%) AIX
10 1 (0.65%) Apple iOS
10 1 (0.65%) VMS
Processes & Methodologies
1 53 (34.42%) ITIL
2 35 (22.73%) Mentoring
3 32 (20.78%) Customer Service
4 23 (14.94%) Technical Leadership
5 22 (14.29%) Service Management
6 21 (13.64%) Infrastructure Engineering
7 19 (12.34%) Agile
7 19 (12.34%) Problem-Solving
8 18 (11.69%) DevOps
8 18 (11.69%) Disaster Recovery
8 18 (11.69%) Problem Management
9 17 (11.04%) Infrastructure as Code
9 17 (11.04%) Software Delivery
10 16 (10.39%) ITSM
11 15 (9.74%) Cybersecurity
12 14 (9.09%) Business Intelligence
13 13 (8.44%) Data Extraction
13 13 (8.44%) Network Management
13 13 (8.44%) OO
13 13 (8.44%) OOP
Programming Languages
1 23 (14.94%) PowerShell
2 19 (12.34%) SQL
3 17 (11.04%) Groovy
4 15 (9.74%) Java
4 15 (9.74%) Python
5 13 (8.44%) JavaScript
5 13 (8.44%) Perl
6 2 (1.30%) Bash
7 1 (0.65%) Korn
7 1 (0.65%) tcsh
Qualifications
1 16 (10.39%) Degree
2 10 (6.49%) Microsoft Certification
3 7 (4.55%) CCNA
3 7 (4.55%) Cisco Certification
4 6 (3.90%) ITIL Certification
5 5 (3.25%) Computer Science Degree
5 5 (3.25%) Security Cleared
6 3 (1.95%) MCSE
6 3 (1.95%) VMware Certified Professional (VCP)
7 2 (1.30%) Azure Certification
7 2 (1.30%) CCNP
7 2 (1.30%) MCP
7 2 (1.30%) MCSA
8 1 (0.65%) CCAA
8 1 (0.65%) Citrix Certification
8 1 (0.65%) DBS Check
8 1 (0.65%) IBM Certification
8 1 (0.65%) LPIC
8 1 (0.65%) Master's Degree
8 1 (0.65%) MCTS
Quality Assurance & Compliance
1 8 (5.19%) GDPR
2 7 (4.55%) SLA
3 3 (1.95%) Cyber Essentials
4 1 (0.65%) Cyber Essentials PLUS
4 1 (0.65%) ISO/IEC 27001
System Software
1 54 (35.06%) Active Directory
2 24 (15.58%) Hyper-V
3 20 (12.99%) VMware Infrastructure
4 11 (7.14%) VMware ESXi
5 6 (3.90%) NFS
6 5 (3.25%) vSphere
7 2 (1.30%) Docker
7 2 (1.30%) Terminal Services
7 2 (1.30%) Virtual Desktop
8 1 (0.65%) Firmware
8 1 (0.65%) Microsoft App-V
8 1 (0.65%) Terminal Server
8 1 (0.65%) Virtual Machines
8 1 (0.65%) Xen
8 1 (0.65%) XenApp
Systems Management
1 19 (12.34%) Microsoft Intune
2 18 (11.69%) Terraform
3 17 (11.04%) Ansible
3 17 (11.04%) Progress Chef
4 13 (8.44%) WMI
5 10 (6.49%) vCenter Server
6 4 (2.60%) SCCM
7 3 (1.95%) NetCrunch
8 2 (1.30%) Jamf Pro
9 1 (0.65%) Single Sign-On
9 1 (0.65%) systemd
9 1 (0.65%) WSUS
Vendors
1 52 (33.77%) Microsoft
2 33 (21.43%) VMware
3 18 (11.69%) Google
3 18 (11.69%) IBM
4 16 (10.39%) Cisco
4 16 (10.39%) Splunk
5 15 (9.74%) Oracle
6 10 (6.49%) ServiceNow
7 8 (5.19%) Citrix
8 6 (3.90%) ConnectWise
9 4 (2.60%) HP
10 3 (1.95%) Dell
10 3 (1.95%) Ivanti
10 3 (1.95%) Meraki
10 3 (1.95%) Palo Alto
10 3 (1.95%) Veeam
11 2 (1.30%) Apple
11 2 (1.30%) Sage
11 2 (1.30%) Zerto
12 1 (0.65%) SAP