Locations : Canary Wharf Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving … bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the … firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Director - Operations and Reliability Engineering is responsible for blendingSite Reliability Engineering (SRE), DevOps, and traditional operations modelsto build a next-generationReliability Engineering function. This role ensuresend-to-end automation at scale, 24x7 operational excellence, and high availabilityacrossall More ❯
Locations : Canary Wharf | Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving … bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the … firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Senior Director – Operations and Reliability Engineering is responsible for blendingSite Reliability Engineering (SRE), DevOps, and traditional operations modelsto build a next-generationReliability Engineering function. This role ensuresend-to-end automation at scale, 24x7 operational excellence, and high availabilityacrossall More ❯
Senior Director – Operations and Reliability Engineering Join to apply for the Senior Director – Operations and Reliability Engineering role at Boston Consulting Group (BCG) Senior Director – Operations and Reliability Engineering 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Director – Operations and Reliability Engineering role at Boston Consulting Group (BCG) Get AI-powered advice on … this job and more exclusive features. Direct message the job poster from Boston Consulting Group (BCG) Locations : Canary Wharf | Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help … clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design More ❯
The Supplier Release Coordinator is responsible for ensuring that the Release and Deployment activities are performed according to the agreed and documented process within their own organization. This role is often handled by the Supplier Release Manager. Key Responsibilities: Coordinates the work of teams involved in Releases within their organization. Review the Requests for Change for the services for which … groups that can be handled efficiently. Assists in the planning of Releases based on the Forecast of Schedule Change for which they are responsible. Initiates the implementation of Releases and decides on corrective actions as needed. Organizes and conducts post implementation meetings to collect improvement suggestions for future Releases. Provides a Communication plan for the Release with all relevant stakeholders … including Project Management, Service Introduction, ServiceManagement, and the Service Integrator. Manages Supplier’s escalations regarding coordination of environment, test and deployment teams. Ensures teams follow the established Release and Deployment Management standards and procedures within their organization. Provides constant updates to the Release record. Provides relevant and agreed documentation. Agrees policy with SACM for the access More ❯
days) to receive an alert: Who we are. We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society. Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities. Learn more on Advancing what matters . Role Overview: The Supplier Release Coordinator … is responsible for ensuring that the Release and Deployment activities are performed according to the agreed and documented process within their own organization. This role is often handled by the Supplier Release Manager. Key Responsibilities: Coordinates the work of teams involved in Releases within their organization. Review the Requests for Change for the services for which they are responsible. Splits … groups that can be handled efficiently. Assists in the planning of Releases based on the Forecast of Schedule Change for which they are responsible. Initiates the implementation of Releases and decides on corrective actions as needed. Organizes and conducts post implementation meetings to collect improvement suggestions for future Releases. Provides a Communication plan for the Release with all relevant stakeholders More ❯
Are you an experienced Application Support Team Leader looking for your next challenge? Join a leading financial services organisation where you’ll play a critical role in managing and supporting a team of technical specialists across a range of vendor and internally developed financial applications. What You'll Do: Lead and mentor the Application Support team across multiple locations, ensuring … efficient day-to-day operations and strategic direction. Manage incident resolution, prioritising major technical issues and driving service improvements. Oversee SLAs, KPIs, and performance metrics, ensuring high-quality service delivery. Act as the primary escalation point for critical incidents, chair major incident calls, and provide postmortem analysis. Drive continuous improvement initiatives to optimise processes and enhance team efficiency. Train and … mentor team members, setting clear career progression paths. Collaborate on release management, incident fixes, and change implementation. What You’ll Need to Succeed: ITIL Foundation 3/4 certification or higher. A degree in a computer-related field or equivalent experience. Strong experience leading global cross-functional teams in a technical environment. Proficiency in SQL, SSRS, and PowerShell. This More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Strateon
Job Description Glasgow City Council is seeking to recruit a permanent ServiceAssetandConfiguration (SACM) Lead within its Digital Services team. You will be responsible for the effective management of IT assets and configurations, supporting the overall efficiency and reliability of the IT environment. This is an excellent opportunity for the right person to be involved in … a range of work in a complex organisation, supporting the delivery of transformational digital services that enable all parts of the Council Family and improve the lives of Glasgow's residents. We are seeking passionate and innovative individuals who are eager to make a real impact. This opportunity to join a dynamic, growing and supportive team comes at an exciting … time as the Council moves from a single supplier of ICT and digital services to a multi-source model, with an internal service integration andmanagement (SIAM) function. Hybrid working is available in this role. If you're shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are More ❯
IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Royal Bank of Canada London, United Kingdom IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Job Summary Job Description What is the opportunity? We have a new opportunity for … an experienced IT Service Manager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Managementand for maintaining all ServiceAssetandConfigurationManagement (SACM) processes and activities aligned to the ITIL framework for Wealth Management Europe Technology & Solutions (WM … T&S) across Channel Islands, United Kingdom, Europe, North America and Malaysia. What will you do? Co-ordinate all SACM activities and engage the required teams for input, as and when required. Support the identification, control, recording, reporting, verification, and auditing of configuration items (CIs) in a centralised ConfigurationManagement Database (CMDB). Work closely with stakeholders More ❯
IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Join to apply for the IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions role at RBC IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Join to apply for the IT Service Manager Lead, Application & Support Maintenance - Wealth … Management Europe Technology & Solutions role at RBC Get AI-powered advice on this job and more exclusive features. What is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support & Maintenance department. Job Summary Job Description What is the opportunity? We have a new opportunity for an experienced IT Service … Manager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Managementand for maintaining all ServiceAssetandConfigurationManagement (SACM) processes and activities aligned to the ITIL framework for Wealth Management Europe Technology & Solutions (WM T&S) across Channel More ❯
London, England, United Kingdom Hybrid / WFH Options
King's Service Centre
SACM Process Analyst Department: IT Services - ServiceManagement Employment Type: Permanent - Full Time Location: Newquay, Cornwall, UK Description Overview of role ServiceAssetandConfigurationManagement (SACM) is a process within the ServiceManagement function. The SACM Process Analyst will work with the IT ServiceAssetandConfiguration Manager to ensure the implementation and maturation … of a robust and consistently applied ServiceAssetandConfiguration process that underpins the IT support service to staff, students, and associates of the College. The post holder will assist in identifying, maintaining, controlling, and verifying assets of the university and managing how they connect hierarchically to form our systems. They will improve efficiency andservice quality by aiding … other ServiceManagement processes through accurate and consistent assetandconfiguration data. They will also be responsible for ensuring the delivery of an efficient and high-quality ServiceAssetandConfigurationManagement function that delivers value to King’s College London’s customers. Accountabilities To support the IT ServiceAssetandConfiguration Manager in delivering More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Atlasseo
Atlas SEO is a digital marketing agency that specialises in high-end link building and content production. The company was founded in January 2020 and we have enjoyed excellent growth since. We currently have over 40 people in our offices, and are undergoing a major period of expansion. As a fast-expanding and relatively young company, we’re looking for … individuals who have drive and would be interested in working their way up in a company with new opportunities constantly arising! Responsibilities Provide onsite and remote support to ensure effective and efficient incident response Log end-user issues andservice fulfillment requests using the Jira Service Desk system Collaborate with the global IT Team and departments to implement IT projects … and initiatives Creation/Deactivation of user accounts for new employees, including email, network, and application access Ensure that new employees have the necessary hardware and software licenses. Retrieve company-owned equipment from departing employees Maintain an Inventory of IT Assets and manage software licenses to ensure compliance Set up and maintain operating environments on end-user workstations, including operating More ❯
Job Description: Senior ITSM Consultant - £77k (ITIL v.3 or v.4, ServiceNow, Change Management) - London - 2-3 days onsite per week (Portsmouth or London Locations) Key Skills: ITIL, ITSM, ServiceManagement Lifecycle, Incident, Problem and Change management, Vendor Risk This is a fantastic opportunity to join our key client who requires the services of a Senior ITSM Consultant. … You will be responsible for developing and owning relationships with stakeholders and clients, identifying ServiceManagement opportunities to implement with your project team. You will utilise your experience of ITSM service improvement to design and deliver ITIL best practice solutions. Candidates with the following skillset will be considered: Incident, Problem and Change management Implementing ITSM ServiceNow processes Service … Design Planning CMDB ConfigurationManagement with SACM Delivering presentations to clients and stakeholders at all levels. Please apply to this role today to avoid disappointment! #J-18808-Ljbffr More ❯
our careers site to find out more about working at Ki. Job Details: Technology Operational Resilience Manager Employment Type: Permanent Location: London Role Details: Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers' legs. Ki's mission is simple. Digitally disrupt and revolutionise a 335-year-old … market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in … profit in 3 years. Ki's teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. Do you have keen interest in state-of-the art resilient technology More ❯
London, England, United Kingdom Hybrid / WFH Options
Virtuetech
per annum | London | Hybrid | Financial Services 5 days ago Be among the first 25 applicants Direct message the job poster from VirtueTech Recruitment Group Head of Permanent - Data, Product and Infrastructure at VirtueTech Recruitment Group Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services This role is for an Application Support Manager focused on a commodities trading division … stepping in to take over a pre-exisiting function of App Support Engineers. The successful candidate will lead a small team of three, providing hands-on support and maintenance across key trading platforms—most notably TrayPort. They’ll be instrumental in ensuring the stability and performance of business-critical systems, leveraging tools like PowerShell, SQL, and Excel to streamline operations … and enhance functionality. Location - London (Closest Station - Liv Street, Bank, Moorgate) Pay - Up to £110,000 per annum + Sizeable Bonus Hybrid Working - 3-4 days per week in office + On-Call Key Skills: Strong TrayPort experience – essential for handling core systems in the energy trading environment. Advanced Excel skills – ideally an "Excel guru" with experience working with tools More ❯
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceN... More ❯
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area - As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account click apply for full job details More ❯
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area – As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow … Manager will be supporting the entire IT Asset lifecycle and should good knowledge of how ConfigurationManagement Database works. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using ServiceNow for reporting andasset/configuration management. Ideally as IT Asset & Configuration Manager/ServiceConfiguration Manager …/ServiceNow Manager you should have excellent people and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager will mean you'll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship More ❯
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area – As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow … Manager will be supporting the entire IT Asset lifecycle and should good knowledge of how ConfigurationManagement Database works. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using ServiceNow for reporting andasset/configuration management. Ideally as IT Asset & Configuration Manager/ServiceConfiguration Manager …/ServiceNow Manager you should have excellent people and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager will mean you’ll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum £35-£40k + Skill development & Caree
leeds, west yorkshire, yorkshire and the humber, united kingdom
Pro-Connexions Ltd
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area – As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow … Manager will be supporting the entire IT Asset lifecycle and should good knowledge of how ConfigurationManagement Database works. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using ServiceNow for reporting andasset/configuration management. Ideally as IT Asset & Configuration Manager/ServiceConfiguration Manager …/ServiceNow Manager you should have excellent people and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager will mean you'll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship More ❯
ServiceNow Manager/IT Asset Manager/IT Configuration Manager- Leeds area – As ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful ServiceNow Manager/IT Asset Manager/IT Configuration Manager will have Experience with working with ServiceNow to manage … Configuration items and track the asset lifecycle. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using transform Maps in ServiceNow to import data from files such as Excel or CSV. Ideally as ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should have hands on experience with … ServiceNow discovery and/or integration with tools like SCCM or Intune for managing end-user devices? ServiceNow Manager/IT Asset Manager/IT Configuration Manager will mean you'll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship mapping, and CI types and attributes management. ServiceNow Manager More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
Pro-Connexions Ltd
ServiceNow Manager/IT Asset Manager/IT Configuration Manager- Leeds area – As ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful ServiceNow Manager/IT Asset Manager/IT Configuration Manager will have Experience with working with ServiceNow to manage … Configuration items and track the asset lifecycle. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using transform Maps in ServiceNow to import data from files such as Excel or CSV. Ideally as ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should have hands on experience with … ServiceNow discovery and/or integration with tools like SCCM or Intune for managing end-user devices? ServiceNow Manager/IT Asset Manager/IT Configuration Manager will mean you'll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship mapping, and CI types and attributes management. ServiceNow Manager More ❯
Leeds, WF17, Batley, West Yorkshire, United Kingdom
Pro-Connexions
ServiceNow Manager/IT Asset Manager/IT Configuration Manager- Leeds area – As ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful ServiceNow Manager/IT Asset Manager/IT Configuration Manager will have Experience with working with ServiceNow to manage … Configuration items and track the asset lifecycle. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using transform Maps in ServiceNow to import data from files such as Excel or CSV. Ideally as ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should have hands on experience with … ServiceNow discovery and/or integration with tools like SCCM or Intune for managing end-user devices? ServiceNow Manager/IT Asset Manager/IT Configuration Manager will mean you’ll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship mapping, and CI types and attributes management. ServiceNow Manager More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum £35-£40k + Skill development & Caree
Register your interest - ServiceManagement Consultant Looking for your next move in ServiceManagement at Capgemini, but can't find the perfect role that matches your career ambitions? Register your interest and submit your CV today, where a member of our team will be in touch to discuss your skills and add you to our talent pool for … some future roles coming in Cloud Infrastructure Services. Why consider Capgemini? If you join as a ServiceManagement Consultant in our Cloud Infrastructure Service (CIS) practice, you will be part of a team assisting the lead or working independently designing, developing, and implementing deliverables, conducting research, and performing analysis. The ServiceManagement Consultant focuses on a number of … the ITIL ServiceManagement lifecycle stages and its processes within an outsourcing bid or an implementation. You would be responsible for various aspects of the delivery. Your skills and experience We’re looking for ServiceManagement Consultants that aren’t afraid to roll up their sleeves and get stuck in. You should learn quickly and love a challenge. More ❯
ServiceManagement Consultant - Register Your Interest Looking for your next move in ServiceManagement at Capgemini, but can't find the perfect role that matches your career ambitions? Register your interest and submit your CV today, where a member of our team will be in touch to discuss your skills and add you to our talent pool for … some future roles coming in Cloud Infrastructure Services. Why Consider Capgemini? If you join as a ServiceManagement Consultant in our Cloud Infrastructure Service (CIS) practice, you will be part of a team assisting the lead or working independently designing, developing and implementing deliverables, conducting research and performing analysis. The ServiceManagement Consultant focuses on a number of … the ITIL ServiceManagement lifecycle stages and its processes within an outsourcing bid or an implementation. You would be responsible for various aspects of the delivery. Your Skills and Experience We’re looking for ServiceManagement Consultants that aren’t afraid to roll up their sleeves and get stuck in. You should learn quickly and love a challenge. More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
JR United Kingdom
Wales, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Contract ServiceNow CMDB Analyst You’ll own CMDB and CSDM maturity for a fast-moving technology group in the financial services sector. Working with product owners andservice leads, you’ll run discovery, service mapping, and portfolio management that unlocks reliable data for Ops, SecOps, and Finance. What you’ll do Shape and maintain a healthy CMDB, mapping CIs to the latest CSDM standard. Drive Discovery andService Mapping across on-premises and cloud estates. Lead remote workshops, translate requirements into clear blueprints. Set data-quality rules, monitor CMDB health, resolve source conflicts. Coach delivery squads during … sprints, sharing ServiceNow best practices. What you’ll bring Deep ServiceNow CMDB/CSDM delivery track record (Discovery, Service Mapping, APM, SPM). Solid grasp of ITIL v3/4 and SACM governance. Broad infrastructure insight – servers, networks, load balancers, databases. Confident communicator with senior tech and non-tech stakeholders. If you’re interested, apply now or reach out to More ❯