1 to 25 of 96 Permanent Service Catalogue Jobs in the UK

## Configuration and Catalogue AnalystApply: London - Exchange Tower: Posted Today: End Date: October 28, 2026 (13 days left to apply): JR-03161Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! **Configuration … Catalogue analyst**Join a team where *Purpose* is at the heart of everything we do, *Ambition* drives us to be the best we can be, *Respect* shapes our culture and *Trust* builds our foundation.We're not just hiring — we're inviting you to **build the future** with us. ...

About the job you’re consideringThe Service Catalogue Lead is accountable for the strategic direction, governance, development, and continual improvement of the Service Catalogue. This role ensures that service offerings are accurately defined, standardised, accessible, and aligned with both business objectives and user … needs. Working closely with service owners, operational teams, and key stakeholders, the Service Catalogue Lead drives service transparency, establishes catalogue management standards, and promotes best practices across the organisation. Through effective governance, process optimisation, and the use of data-driven insights ...

levels of the client organization, generating results that allow our clients to thrive. What You’ll Do As the Global IT Service Catalogue Process Owner within Tech@BCG, you will own the end‐to‐end design, governance, and continual improvement of BCG's IT Service Catalogue in line with ITIL 4 best practice. You will define and drive the Service Catalogue Management process, setting the standards for how services are structured, described, priced, and requested, and act as the single point of accountability for catalogue accuracy, consistency ...

Role Title: Service Catalogue Manager Duration: contract to run until 12/02/2027 Location: Ancoats, Manchester. Hybrid, 3 days per week onsite Rate: up to £533.60 p/d Umbrella inside IR35 Role purpose/summary We are excited to announce an excellent opportunity … join our team as a Service Catalogue Manager. In this role a Service Catalogue Manager is responsible for the development, management, and maintenance of the IT service catalogue. This role ensures that all IT services are accurately documented, accessible, and aligned with ...

Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement. Operating within the EMEA-led SIAM integration hub, the role will … intended outcome Contribute to the establishment and maturity of the wider SIAM integration capability Position Description cont International Cyber Service Reporting, Catalogue and SLA Management Own and operate the monthly Cyber service reporting cycle across supported regions and entities. Maintain the international Cyber service ...

About the job you’re considering The SIAM Catalogue Analyst will be accountable for the governance, maintenance, optimisation, and continual improvement of the service catalogue across a multi-supplier environment. The role is outcome-focused, ensuring catalogue services are accurate, standardised, accessible, and aligned … noting that you will be unable to work at home 100% of the time. Your role Owning the end-to-end Service Catalogue Management process across a multi-supplier service environment, ensuring catalogue content is accurate, current, and aligned to business requirements.Maintaining and governing ...

Service Catalogue & Integration Management Consultant Location: Corsham (5 days per week onsite, potentially reducing to 3 days once the role is established) Duration: Until 31st December with possibility for extension Rate: Up to £450 per day Clearance Required: Active SC Clearance We are seeking a Service Catalogue & Integration Management Consultant to support a critical MoD programme based in Corsham. The successful candidate will be responsible for the delivery of Service Catalogue and Integration Management services, working closely with customers, stakeholders, service owners, engineering teams and capability leads ...

with business stakeholders, partners and wider programme teams Participate in SLA and service-level expectation reviews Maintain service catalogue and portfolio information Produce and review service performance reporting Develop and maintain agile business cases and associated benefits throughout the service … improvement Service roadmaps and backlogs Service risk management Supplier/Managed Service Provider management Service catalogue and portfolio management Service performance reporting Agile business cases and benefits management Jira Confluence Jira Service Management Reasonable Adjustments: Respect ...

Senior Service Designer Working with exceptional peers, you will play a pivotal role in the design the end-to-end service framework for a large-scale public-sector delivery. This is a high impact role with real autonomy and a considerable voice within the SMT. Please … delivery teams and the client organisation to define the future ITIL aligned service operating mode for the programme. Service Catalogue: Oversee the creation of the service catalogue defining the services that encompass the programme and how the client organisation can engage ...

efficiency gains . HR Application Configuration & Delivery: Scope and deliver ServiceNow capabilities that support HR service delivery, including self-service catalogue items, case management workflows and knowledge management. Support HR in gathering requirements, managing UAT, and ensuring that what is built reflects how HR wants … bring services into the portal, virtual agent and mobile app, improving the employee experience and reducing avoidable contact with support teams. Service Catalogue: Support the development and maintenance of the firm’s service catalogue using a structured model that distinguishes between function-specific services ...

Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement. Operating within the EMEA-led SIAM integration hub, the role will … Governance and Integrated Service Reviews Stakeholder and Supplier Engagement Continual Improvement and Service Maturity International Cyber Service Reporting, Catalogue and SLA Management Skills and Experience Strong experience in IT Service Management or service integration within a complex, multi-supplier ...

Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement. Operating within the EMEA-led SIAM integration hub, the role will … Governance and Integrated Service Reviews Stakeholder and Supplier Engagement Continual Improvement and Service Maturity International Cyber Service Reporting, Catalogue and SLA Management Skills and Experience Strong experience in IT Service Management or service integration within a complex, multi-supplier ...

innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations … terms of technology, people, skills and business demands. Leadership Promote the importance of service delivery with supporting the existing service catalogue as a priority. Promote Service Operations as a business enabler through the co-operative working with all CLS teams to meet ...

Antipolis- France OR Vancouver- Canada. 4 days per week Applicants must have the right to work in UK, France OR Canada The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt … evaluated for strategic fit, financial viability, operational readiness, and customer value. Maintain the Service Portfolio and collaborate on the Service Catalogue with Service Owners. Service Development & Improvement Identify, evaluate, and lead initiatives that enhance service quality, efficiency, and customer ...

Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement. Operating within the EMEA-led SIAM integration hub, the role will … Governance and Integrated Service Reviews Stakeholder and Supplier Engagement Continual Improvement and Service Maturity International Cyber Service Reporting, Catalogue and SLA Management Skills and Experience Strong experience in IT Service Management or service integration within a complex, multi-supplier ...

then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact. IT Service Transition Manager – Global IT Service Management Site Introduction In 2021, pladis proudly opened the doors to our vibrant global … wrapper. Validate support model, support hours, incident/request/problem processes, escalation paths, monitoring, runbooks, knowledge articles, RACI, CMDB and service catalogue updates. Ensure structured handover into Service Operations, including hypercare where required. ITSM Delivery Oversight Oversee the effectiveness of ITSM processes as they ...

specified Full-time Not specified Operations Job Description The Service Delivery Associate (SDA) works within the Service Delivery Office (SDO) and owns the operational relationship for their assigned customers providing support for our Tier 2 customers at Telefónica Tech. They will work to develop an understanding … reporting, promoting the use of standard documentation and generally supporting where required. Key Responsibilities: A full understanding of the Telefónica Tech Service Catalogue and full-service capabilities Increase customer loyalty and satisfaction by developing strong working relationships with customers Lead customer service reviews ...

Experis Austria seeks a Service Catalogue & Integration Management Consultant for a MoD programme in Corsham. Onsite five days a week, potentially reducing to three once established, with a duration until 31 December and a possible extension. Active SC clearance is required. You will deliver Service Catalogue and Integration Governance, coordinating with customers, service owners, engineers and capability leads to ensure effective change, transition and live-service readiness across multiple #J-18808-Ljbffr ...

ManpowerGroup is recruiting for a Service Catalogue Manager on a contract basis in Manchester, working hybrid with three days on site. The role covers development, management and maintenance of the IT service catalogue, ensuring accurate documentation and alignment with business needs. Key duties include … stakeholder engagement, service documentation, continuous improvement, training and support, and reporting on catalogue usage. #J-18808-Ljbffr ...

Title: Head of Service Delivery Location: The Meadows, Camberley (Hybrid) Brand: LRG Salary : Competitive Salary Package About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches … service delivery, not siloed tower delivery Support implementation of: Single front door service model Unified ticketing and service catalogue Align services across multiple business units and suppliers Risk, Issue & Escalation Management Own and manage service-related risks and issues Lead major ...

physical and logical resource objects such as cables, hardware, and GIS/address data. Investigate and resolve incidents related to service catalogue management, service orchestration, and lifecycle management for both customer-facing and resource-facing services. Support configuration management activities including analysis of technology domains … physical and logical resource objects such as cables, hardware, and GIS/address data. Investigate and resolve incidents related to service catalogue management, service orchestration, and lifecycle management for both customer-facing and resource-facing services. Support configuration management activities including analysis of technology domains ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide … services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. ...

seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements Build strong relationships with internal stakeholders, users, suppliers, and technology service ...

strength of our network enables the flow of trade vital to everyday life. For more information visit www.logicor.eu. Role Overview The Service Delivery Manager owns the enterprise service management framework for the whole of Business Technology. The role is deliberately platform-agnostic: it sets the standard … full ITIL‐based ITSM framework (incident, problem, change, request, knowledge, CMDB, etc.) within 6 months. Define and publish the enterprise service catalogue, SLAs, OLAs, and KPIs aligned with business needs. Drive a shift from reactive IT support to proactive, metric‐driven service management. Implement continuous ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Ops Manager Location: London (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful … Management activities to reduce repeat incidents. Ensure effective Change Enablement awareness within the team to minimise change-related incidents. Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs. Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR ...