Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: ServiceDeskAdministrator Located: Northampton (Hybrid working) Package: Competitive salary, bonus and company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options … become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide administrative support for the shared servicedesk, managing incoming interactions to the servicedesk by email and self-service. Refer and manage activity to internal and external … resolver groups and third-party vendors. Provide logging of incidents and service requests that enter the servicedesk via, email or self-service portal to ensure a high level of customer service is delivered Classification and prioritisation of calls in-line with Incident and Servicemore »
ServiceDeskAdministrator Location: Uxbridge Salary: £25,000 Plus Bonus Are you looking to enhance your office administration and customer service skills? Join a thriving business known for its fantastic company culture and supportive environment. We are seeking a ServiceDeskAdministrator to … handle inbound calls, respond to emails, and log information onto the system. As a crucial part of our service team, this role demands an excellent telephone manner and strong customer service skills. What's in it for you? 25 days holiday plus bank holidays 10% employer pension contribution … Private healthcare - excess paid by employer Death in service x 4 Annual salary reviews 5% annual bonus Flexible working hours 8.30am to 5pm or 9am to 5.30pm Role Responsibilities: Handle inbound calls and respond within agreed SLAs Respond to service-related emails Create quotes and close servicemore »
Role - ServiceDeskAdministrator Location - Central London Salary - £44,000 Work Pattern - Hybrid - Once a week in the office. An exciting new role working in the public health sector as ServiceDesk Administrator. This is not one to miss out on. Please note that this … offered on a 12 month fixed term basis. It is likely that the role is made permanent after 12 months. The Role The ICT ServiceDeskAdministrator postholder will be responsible for running the servicedesk (1st and 2nd line support) and ensuring that requests … members who have issues with using their ICT equipment and systems, taking ownership of resolving their issues. Throughout the role you will manage the servicedesk, taking a proactive approach in ensuring tickets raised and escalated to others are dealt with effectively. Requirements Office 365 Endpoint Manage Active more »
Diseworth, Leicestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
and upskilling per week... to use on whatever technical skills you desire, whilst supporting this MSP's clients! Are you an enthusiastic, and customer service focused individual looking to join a dynamic team? This role will give you the foundations to learn and expand your knowledge and experience as … a ServiceDesk Analyst and progress your IT career. There is continued training and development (averaging 1 day per WEEK), ensuring you acquire technical skills and the opportunity to take on more responsibilities as you develop. You will provide a single point of contact for customers across the … license Flexible to work in a weekend shift environment Permanent position Salary £23,000 - £24,000 Hybrid working Office location - Castle Donnington If this ServiceDeskAdministrator opportunity sounds interesting and you feel like you are aligned with what our client is looking for, please submit your more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
RecruitMe
We are on the hunt for motivated and customer-focused individuals to join a customer service team as a ServiceDesk Administrator. Were working with one of the countrys leading experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems. Their … several national hotel groups, and national pub chains. Due to continued growth and a full order book, they are recruiting a number of Customer Service Administrators to join their existing team. The ServiceDesk is a busy department which assists with the planning, scheduling and administration associated … with all their maintained service contracts, including responding to and dispatching emergency callouts our clients may have. The Customer ServiceAdministrator is responsible for processing all tasks in relation to delivering their customers scheduled maintenance activities, communicating via customer portals, email and telephone. What youll be doing more »