Cloud Service Desk Specialist
- Hiring Organisation
- R3vamp Limited
- Location
- Reading, Berkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £0 per annum
Cloud Service Desk Specialist Location: Reading Employment Type: Full-Time, Onsite (Hybrid available after probation) About the Role We’re looking for an experienced and customer-focused Cloud Service Desk Specialist to join an established technical support team in Reading. This role … line technical support Troubleshooting and handling premium partner cases Escalating incidents to third parties when required Maintaining accurate ticket updates within the service desk system Ensuring personal KPIs around productivity and effectiveness are met Creating and maintaining internal knowledge base documentation Providing clear and regular customer updates throughout ...