126 to 150 of 242 Permanent Service Manager Jobs in the UK

Service Delivery/IT Operations Lead – Up to £360 P/D Inside IR35 – London This a 6-month assignment with a highly regarded Asset Management firm based in London. You will be providing IT support and service delivery to lead the BAU service operations functions and … per day. You will also be required in the office 5 days a week. This is a role where you will be leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active more »

National Highways have an excellent opportunity for a Service Delivery Manager join our team in the North West region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive more »

in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for a team of 16 employees based in Bristol. Job Summary As the new Facilities Service Delivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management … the role will require a close working relationship with other departments within the organisation to continuously identify improvements which can be made to the service provided. What you'll need to succeed Key Responsibities Lien Manager, support and develop the facilities and estate Administration co-ordinators under more »

for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »

White Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act … as the main conduit between the service desk and other service management process leads to ensure the service desk is kept aware of all updates to allow the service desk team to manage tickets and customer expectations accordingly. Key Skills/Experience: At least 5 years … experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a … and deliver security training for the organisation to improve the security knowledge and awareness of your colleagues. You will be able to demonstrate a service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services … suppliers and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management … not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications). more »

Excellent opportunity for Service Delivery Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres … End User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities Service Delivery for large Digital Workplace Services account spread across the globe Client facing role in UK and first point of contact for any service delivery issues Responsible for maintaining a healthy relationship with … Cognizant best practices like Zero Operational Error Framework, Floor Management and change management methodology Promote Cognizant Operations maturity model to enable best in class service Ensure sufficient resources/staff are available to deliver required services to client Review automation, transformation plans to ensure they are in line with more »

IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are … are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience across broad incident management … not only major incident management) and service request management Exceptional communication and stakeholder management skills What we are offering: 26 days holiday with an option to buy an additional 5 days. Company sponsored Pension Scheme with a 5% employer contribution. Private Healthcare scheme. Professional development (company paid qualifications). more »

Technical Services Manager/Manufacturing/Boston £36k Are you passionate about ensuring quality and safety in food manufacturing? Do you thrive in environments where attention to detail and regulatory compliance are paramount? We're seeking a dedicated Technical Services Manager to join the team and … play a crucial role in maintaining and enhancing our technical functions. Job Function: As a Technical Services Manager, you'll collaborate closely with the Technical Manager to oversee and control technical operations on-site, ensuring adherence to customer requirements, specifications, and manufacturing standards. Your responsibilities will … managing raw material and packaging supplier approvals, conducting internal audits, handling complaints, and maintaining specification systems. Areas of Responsibility: Reporting to the Technical Manager and being accountable to all senior managers, you'll assist in maintaining and continuously improving our Quality Management systems in alignment with BRC and more »

Job Designation: Oracle Service Delivery Manager Job Type: Permanent Job Location: England, UK Core Competencies (Essential): • ITIL V3/V4 foundation certification (Intermediate or higher desirable) • Experience with Oracle projects • 5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM … projects will be an added advantage. • Proven experience in building effective relationships with internal and external stakeholders. • Liaise with the Oracle Customer Success Manager for the product related bugs and additional information wherever required. • Familiarity with ITSM tooling • Strong track record in leading application support and maintenance engagements more »

can help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for a Service Transition Manager to help ensure new initiatives are designed to the standards defined by our IT Service practices in order to … transition solutions into live that are fit for purpose and fit for use. You will also, as part of the Service Design and Transition team contribute to the overall success and ongoing improvement of the Service Design and Transition Framework and help drive a holistic approach to delivery. … a selection of project or product initiatives ensuring they are designed to the required standards and the required NFRs have been considered. Ensuring the Service practice owners' requirements are met, or any appropriate risks are raised. Reviewing the Business Requirements document and being an approver of the included Service more »

Are you a dynamic leader with a passion for service excellence? SMT GB, based at Duxford, is looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety standards … opportunity employer. We look forward to welcoming you to the team! If you're ready to take on a challenging yet rewarding role in service management and contribute to the success of a leading organization, we want to hear from you! Join SMT GB and be part of a more »

We are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager. The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and related … Client Relationship Management: Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery. Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and … safety statistics, etc. Team Leadership and Supervision: Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery. Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager. Quotation Management: Produce and issue quotations for more »

Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented Service Delivery Manager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing service delivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety standards … We look forward to welcoming you to the team! Join SMT GB and be part of a team that's committed to excellence in service delivery. Apply now and embark on a fulfilling career journey with us more »

desk promoting automation and workflow wherever possible. Location: Westminter, London Salary: up to £450 per day (Outside - 6 month contract) Your role as IT Service Desk Manager Knowledge and understanding of best practices for service management. Knowledge of M365 product suite and administration of security, compliance … ability to think critically about systems and to adjust consistently as needed. An ability to balance and plan the short-term actions of the service desk function. Demonstrable experience leading a service desk environment. Experience managing incident response and escalation. Experience creating processes and solutions using ITSM tools more »

SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading the right projects to drive improvements to … those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning the trust of our clients through proactive and more »

Technical Services Manager/Manufacturing/Boston £36k Are you passionate about ensuring quality and safety in food manufacturing? Do you thrive in environments where attention to detail and regulatory compliance are paramount? We're seeking a dedicated Technical Services Manager to join the team and more »

Technical Services Manager/Manufacturing/Boston £36k Are you passionate about ensuring quality and safety in food manufacturing? Do you thrive in environments where attention to detail and regulatory compliance are paramount? We're seeking a dedicated Technical Services Manager to join the team and more »

Job:Technical Services Manager Location: Birmingham - Cambridge Salary:£80,000 + Package Job type:Permanent Are you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E consultancy background with … from a M&E Consultancy background as our client which is a Main Contractor feels this will add valuable knowledge to their team. Technical Service Manager Responsibilities: - Take technical brief from Clients - Contribute to the pitch strategy - Present technical designs to the Client in a simple and more »

Job Summary: The newly formed Digital solutions group within the Trading Services business is hiring for a senior product manager. We are looking for an innovative and driven leader who will be responsible for owning the strategy and leading execution more »

Job summary Service Improvement Project Manager - Band 7 Full Time role Are you truly passionate about service improvement? Do you have experience of managing projects or programmes and enjoy working with people from a variety of different backgrounds? Are you ready for a new challenge and … the deployment of the Trust's Transformation and Improvement Portfolio aligning to local and national priorities, ensuring improvements are sustainable, by supporting and facilitating service improvement interventions with all staff across the organisation. Working alongside a team of change specialists the post holder will impart improvement expertise gained through … programme leads supporting change and improvement projects in the Trust which align and interface with the transformation priorities. As one of a team of Service Improvement Project Managers, the post holder will support the Transformational Programme Managers in the provision of a range of quality, cost and service more »

To £35K Basic – circa £70K OTE (Uncapped Commission Scheme) + Car Allowance (or company car) + Corporate Benefits Package! Our client is one of the UK’s leading managed print services providers, partnering with global vendors to deliver high-performance more »

in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities Service Delivery Manager will see you reporting to the Facilities Estate Manager. While the ... APCT1_UKTJ more »

Location: LondonSalary: 70K- 120K per YearContract: PermanentType: Full TimeReference: VAC-1100550-LK 6_1715789063Posted: May 15, 2024About the role of Senior Technical Services ManagerWe have an exciting new opportunity to join a main contractor within their Data Centre Division as more »