10 of 10 Permanent Service Support Manager Jobs in the UK

buildings. The Facilities Department ensures the seamless operation of NBIP and the Institutes it supports by managing essential support services, including: • Facilities Helpdesk & Business Systems system - Overseeing service requests, fault reporting, and work coordination. • Security & Access Management - Managing site security, access control, and emergency response. • Soft Services Management - Ensuring effective delivery of cleaning, waste management, catering, reception … and porterage. • Contract & Supplier Management - Managing outsourced service providers and ensuring compliance with SLAs. • Business Continuity & Incident Management - Developing and maintaining business continuity plans for NBIP (BCP). • Compliance, Insurance & Risk Management - Ensuring adherence to health, safety, and environmental policies. • Mechanical, Electrical & Building Fabric Maintenance - Supporting maintenance and infrastructure services. • Project Management & Minor Works - Overseeing small-scale facilities projects. … waste management, catering, insurance, and supplier contract management to support the organisation's research and operational needs. This role manages three direct reports and oversees several key service partner contracts. It also serves as the primary liaison with Anglian Innovation Partnership (AIP) on matters such as catering, campus services, and car parking, including thoroughfare and grounds maintenance. More ❯

Service Manager - Learning Disabilities Support Are you a strong leader ready to manage a service supporting adults with learning disabilities? Atrium Healthcare is recruiting for a Service Manager to oversee day-to-day operations, lead a team, and ensure excellent outcomes for people in care. Key Requirements: NVQ Level 3 or … disabilities Strong understanding of compliance and care legislation Full UK driving licence What You'll Get: Enhanced DBS paid Flexible work patterns Excellent training & development Health and wellbeing support Generous annual leave and pension Ready to lead a team that changes lives? Apply now. For more information, please get in touch with Vicky on . Atrium is an More ❯

Support Team Leader/Service Manager Learning Disabilities, Mental Health and Complex Needs 11 Bed - Supported Living York,YO31 Salary: £32'000 - £34'000 S upporting 11 people in a flats model, independent supported living setting Experience in being a Leader and not just a manage- Ideally Level 4 or 5 Qualified. As the Support Team Leader/Service Manage r, you will play a pivotal role in overseeing the service . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being … and development of individuals with learning disabilities in our care. Key Responsibilities: - Lead and manage a team of support staff - Provide guidance, support, and supervision to staff to ensure the delivery of high-quality care and support services. - Oversee the recruitment, training, and development of staff members, promoting a culture of continuous learning and More ❯

applying a holistic and multi-disciplinary approach to each of these mega processes. As part of the program, a new role has been created to lead and coordinate all service support activities with a strong focus on managing change, release, transport and service transition processes. This role ensures stability, scalability and performance of the SAP S …/4Hana landscape while aligning with service integrators and internal IT teams. Do you thrive working in the project environment? Do you have a deep understanding of SAP products and technologies and previous experience coordinating SAP transformation projects? If so, join us in delivering this sustainable, business-driven S/4HANA program and in driving a successful digital transformation … maintain a professional manner. What will be your key responsibilities? Live and exemplify the Five Principles of Mars, Inc. within self and team. Lead a small team and all Service Support activities across the global S/4Hana Landscape and collaborate/work with existing BAU Team. Manage Release and Transport Management Change and Configuration Management Tools More ❯

and the US, with clearly defined Tier 0-3 roles and expectations Design and implement scalable support processes, SOPs, and knowledge documentation Lead the development of self-service IT capabilities (e.g., virtual agents, dynamic knowledge base) to reduce ticket volume and empower employees Ensure the support model aligns with automation-first and employee experience principles … Operational Excellence & Continuous Improvement Define and track KPIs and SLAs tied to service quality, responsiveness, and efficiency Conduct regular performance reviews, trend analyses, and root cause investigations Drive improvements in employee satisfaction, time-to-resolution, and support scalability Lead compliance-aligned support practices, including audits, access governance, and lifecycle reporting ITSM Program Collaborate with Digital … optimize workflows for intake, triage, escalation, and fulfillment Ensure integration of IAM workflows (e.g., onboarding, offboarding, access provisioning) into the ITSM environment AI & Automation-First Champion automation of repeatable service tasks to enable low-touch fulfillment and reduce manual effort Partner on the design and orchestration of self-service and AI-enabled tools using platforms like Workato, Okta More ❯

Operations Manager - Field Support Services CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for … the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for … seamless property installations across live cities, supporting our network rollout. Leading internal teams and external partners, you'll ensure high-quality, Right First Time (RFT) installations with exceptional customer service and operational efficiency. With a focus on install volumes, you'll help uphold our reputation for reliability and excellence. You'll receive a salary of up to More ❯

The Opportunity: Technical Support Services Manager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't … will have: Comply with company SHEQ (Safety, Health, Environment and Quality) policies. Supporting SHEQ, Briggs Equipment and Briggs Group Business Units with formal technical investigation Providing an effective support function for all engineering resource with Briggs Equipment and Briggs Group Business Units Coordinating the field Technical support engineers to ensure timely resolutions of all issues, effectively … a timely manner Holding a regular Technical Meetings with HYG on all technical issues and feed back to the business with the findings Through your team, ensure that all service Bulletins have been distributed to the relevant people Demonstrate effective leadership of the Technical Support Services Team. Ensuring effective communication with all team members, including, Comm Cells More ❯

met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of customer … in the team, including onboarding and training Monitor and where appropriate address quality issues within the team through coaching and training Empower the team to deliver a consistent premium service, managing all types of queries and effectively coordinate resolution actions across all required Gigaclear teams To support the Head of Customer Contact Centre to deliver the Customer … escalations timely and effectively. Knowledge & Skills Essential: Proven experience in the delivery of outstanding customer experience and ability to coach and mentor individuals Hands-on experience in a helpdesk, service desk, or technical support role with enough understanding of the complexities your team faces to be able to provide insightful, supportive guidance Use own initiative with a More ❯

Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues. As a Support Services Manager, you will: Manage and oversee reception staff in their administrative duties as well as their communication with visitors to the home Implement and deliver high … in a Care Home or similar environment (Desirable) Rewards & Benefits Package Free learning and development Company pension scheme - employers contribution matched up to 6% 2 x Salary Death in Service benefit Medical Health Benefit (Beneden) Length of Service Awardsat 5,10,20,30,40 and 50 years Voluntary Lifestyle Benefits through the Hapi App Cycle to Work Scheme More ❯

Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Maximum Storage Duration : Session Type : Pixel Tracker bcookie Used by the social networking service, LinkedIn, for tracking the use of embedded services. Maximum Storage Duration : 1 year Type : HTTP Cookie # Used to track user's interaction with embedded content. Maximum Storage Duration More ❯