1 to 25 of 108 Permanent Support Analyst Jobs in the UK

tech-savvy graduate who enjoys problem-solving, learning systems quickly, and helping people work smarter with software? Graduate IT Project Support/Support & Implementation Analyst £26,500 – £29,000 per annum (DOE) Full-time, Permanent Location: HX7 (near Ripponden), West Yorkshire Office-based with occasional UK travel … This is a great opportunity to join a growing software business where you’ll gain hands-on experience across software implementation, customer support, system testing and project delivery , with full training provided. About EndtoEnd IT EndtoEnd IT develops cloud based business management software for timber window manufacturers and installers. ...

Support Analyst, Software Support A Support Analyst opportunity has opened up with a growing software business, offering the chance to build your career in a customer-facing technical role. Could this be the ideal next step for someone with a passion for problem-solving … delivering great service? The Role The Support Analyst will serve as the first point of contact for customers using a cloud-based workforce management platform, handling queries across phone, email, and remote support tools. Day to day, you will diagnose and resolve user issues, keep accurate records ...

Equity Remote/Hybrid – UK Full-Time | Flexible Start Date Via is supporting a fast-growing AI technology company to recruit a Help Desk Support Analyst to join its Support & Operations team. This is an exciting opportunity for a technical support professional to join a high … growth AI infrastructure business, providing frontline support to customers and internal teams while working with cutting-edge cloud and GPU technology. You'll play a key role in troubleshooting technical issues, improving support processes and helping customers successfully use next-generation AI infrastructure. The Role As a Help ...

Technical Support Analyst Basingstoke, Hampshire (Office Based) £30,000 - £35,000 + Training + Excellent Benefits 12 Month Fixed Term Contract | Maternity Cover | Immediate Starts Excellent opportunity for a Customer Support Analyst, Service Desk Analyst, or Technical Support Administrator to join a global engineering … technology business supporting innovative metering and infrastructure solutions. This is an ideal role for someone from a customer support, technical support, or IT service desk background who enjoys problem-solving, working with customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents ...

+ bonus Working pattern: Onsite, Monday to Friday Do these questions sound like you? Do you enjoy providing face-to-face, desk-side IT support in professional office environments? Are you confident supporting Apple (MacOS/iPhone) users as well as Windows PCs? Do you take pride in delivering … white-glove service to senior stakeholders? If so, this could be an excellent next step. The opportunity We are recruiting a VIP Onsite IT Support Analyst to support a high-profile client across two modern Central London offices in King’s Cross and London Bridge. This ...

Support Analyst Renowned City law firm is seeking a proactive and customer focused 1st line IT Support Analyst to join the firm’s IT department. In this role, you will be first point of contact for all IT-related queries across the firm, providing face … face and remote technical support to Lawyers and Business Services professionals in a fast-paced and rewarding environment. Salary to £35,000 Hybrid working (3 days office/2 days remote) Fantastic employee benefits Enhanced maternity leave Staff bonus scheme IT Support Analyst – Key Responsibilities ...

Support Analyst - 2nd Line Location: Paddington, London - Onsite 5 days per week Are you an experienced IT Support professional who thrives in a fast-paced, high-energy environment? We're recruiting for a Level 2 IT Support Analyst to join a rapidly growing, technology-driven … enjoys variety, takes ownership of technical issues, and can remain calm under pressure in a busy and dynamic workplace. The Role As an IT Support Analyst, you'll play a key role in ensuring the business operates without disruption. Acting as a central point of contact ...

Technical Support Analyst Location - Birchwood (office based initially then hybrid) Company - Growing IT Consultancy Why - fast personal growth and development The company are an IT Consultancy who provide secure and reliable hosting solutions for customers on private cloud. They are committed to delivering customised solutions using modern technology … performing initial diagnosis and applying fixes or where a solution is not available escalation to the 2nd line. The role also includes answering technical support phone calls and carrying out change requests on behalf of customers. You’ll need to triage high priority issues and provide directions/solutions ...

Support Analyst (25-35k pa DOE) Belfast - hybrid (2 days WFH pw) M-F/9-5 Summary of the Role We are currently recruiting for an IT Support Analyst to join a leading organisation's IT team on a temporary contract (with goal … become a permanent role). This IT Support Analyst role is ideally suited to someone with strong problem-solving and troubleshooting ability, a self starter with a proactive approach to learning. This role would be ideal for someone with a solid foundation of IT Support experience ...

Technical Support Analyst About the Role We are seeking a highly customer-focused Technical Support Analyst to join a collaborative and fast-paced technology team within a leading global professional services environment. This is a hands-on, client-facing role providing deskside and Tech Hub support … user experience. You will act as a trusted advisor, combining strong technical knowledge with excellent interpersonal skills to deliver a concierge-style IT support service. Key Responsibilities Deskside & User Support Provide in-person deskside, meeting room, and event support Deliver a high-touch, concierge-style IT support ...

Support Analyst Up to £42k London - onsite 5x per week We are representing a highly prestigious and industry-leading luxury consumer goods brand looking for a Support Analyst to join their collaborative team. This role has great progression opportunities, and the business is willing to support career development through service desk, infrastructure, security, or cloud. As the Support Analyst, you will be working in the End User Support team and provide day-to-day 1st and 2nd line support to business employees for all office systems and technical infrastructure, serving Execs ...

Application Support Analyst Chorley Hybrid Working Application Support | SQL Databases | Deployment | Configuration | Software Support Are you a proactive and customer-focused Application Support Analyst looking to join a dynamic technical services team? This advanced solutions provider, based in Chorley, is seeking a motivated individual … support critical business systems for their clients. With a hybrid working model, you'll enjoy the flexibility of working remotely several days a week. Key Responsibilities: Provide application support for critical business systems to business customers. Deploy and configure software applications to meet customer needs, ensuring error-free ...

First Line IT Support Analyst | £30,000 - £40,000 | London (5 Days Onsite) | Global Brand Are you passionate about technology and delivering exceptional IT support? We're working with a well-established international organisation looking for a First Line IT Support Analyst to join their … growing technology team in London. This is an excellent opportunity for someone with around 1+ years of IT support experience who is looking to develop their skills in a fast-paced, collaborative environment with exposure to users and technologies across multiple global locations. The Role As the first point ...

Technical Support Analyst - Hull - up to £32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic ...

Title: Senior IT Operations Support Analyst Cloud Engineer Location: Hybrid working, 1 day per week in Peterborough Organisation: Our client is seeking a confident and proactive Senior IT Operations Support Analyst Cloud Engineer to join their dynamic IT Operations Team. This role offers an exciting opportunity … provide second-line technical support while collaborating with talented professionals to enhance service delivery. Key Responsibilities: Second-Line IT Support and Service Delivery Provide second-line IT support, taking ownership of escalated incidents and complex service requests across Microsoft 365, Windows devices, and cloud services. Investigate ...

Helpdesk Support Analyst Onsite We are looking for an experienced IT Helpdesk Support Analyst to join our client's busy IT team on a permanent basis. Based at their Coventry site, you'll provide hands-on IT support across both office and warehouse environments, ensuring … users receive a high level of technical support and customer service. This is a varied, fast-paced role that requires someone who enjoys being visible on-site, is happy to get involved wherever needed, and can confidently support a wide range of IT issues. As part ...

Helpdesk Support Analyst (SQL) Location: Belfast (Hybrid) Salary: Up to £30,000 About the Role Are you working in IT support or a Service Desk role and looking for something a little more technical? If you're used to working through a high volume of tickets … technical skills, this could be the opportunity for you. We're working with a growing software company that's looking to add a Helpdesk Support Analyst (SQL) to its expanding support team. You'll be supporting a SaaS platform used by global organisations, working directly with senior ...

Senior IT Support Analyst Bristol £35,000 - £37,500 per annum VIQU have partnered with a growing building services organisation in Bristol who are hiring This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus … cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft environment, and capable of leading service management and project delivery. Experience required for the Senior IT Support Analyst Previous experience ...

Graduate Customer Support Analyst Tech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great) Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working … period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Customer Support Analyst to their growing Customer Success team. I am looking for a Graduate Customer Support Analyst who has experience of: Ensuring ...

high profile organisations worldwide, and our client is properly scaling due to demand for their technology. They're now looking for a Technical Support Analyst with exposure to SQL to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, troubleshooting … doing: Acting as the first point of contact for client queries and incidents on the software platform Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding ...

Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work … within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate ...

Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality … Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering ...

Exciting opportunity to join a growing business based near Cirencester as a Systems Support Analyst offering up to £35,000 plus excellent benefits (including hybrid working). The role As Systems Support Analyst, you'll be responsible for: deliveringday-to-daysupportforkeybusinessapplications monitoringsystemperformanceand resolvingissues in a timely … manner rootcauses analysis andimplementingserviceimprovements providingexpertiseacross systemsandprocesses to stakeholders across the business assisting withtesting,upgradesandongoingchangeactivities About you Applicants for the Systems Support Analyst role will have: experience gained in a similar systems/application support position excellent communication and customer service skills strong analytical and organisation skills ...

Support Analyst - Birmingham IT Support Analyst with strong experience in Windows 11, Intune, Azure, Entra, and Microsoft 365 is required by a leading law firm in central Birmingham. In this role, you will be the first line of support for IT issues across the firm … using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service, with a mix of 1st and 2nd line work Experience required: 2 years' experience in a similar IT support role, covering 1st & 2nd line ...

Support Analyst Up to £40,000 | Beeston, Nottinghamshire | Office-based | Permanent Are you an experienced IT Support professional looking for a role where you can develop your technical skills while gaining exposure to business systems and ERP administration? We’re looking for an IT Support Analyst to join our team and provide high-quality technical support across a modern Microsoft technology environment. Alongside supporting users and maintaining the IT estate, you’ll also have the opportunity to develop specialist skills and be trained to become an ERP Administrator, taking ownership of a key business ...