1 to 25 of 140 Permanent Support Analyst Jobs in the UK

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk Analyst will be the first line of support on a … busy helpdesk, dealing with IT issues. Following a successful probation period, you will be able to work from home up to 2 days a week. The Role The Support Analyst/Service Desk Analyst, will join the IT team of a growing top 40 accountancy firm with offices across central and southern England, as they seek to … provide an exceptional support service to c.500 users. The Support Analyst/Service Desk Analyst will be responsible for picking up helpdesk queries and investigating their resolution, or passing on to the 2nd line where appropriate. Benefits Up to 30 days' holiday Matched pension contribution Life assurance Health cash plan Flexible and hybrid working What experience More ❯

them through upgrades, and ensuring they receive a first-class service. Location: Milton Keynes Salary: £27,000 - £30,000 per annum + benefits + annual bonus Requirements for Customer Support Analyst Strong communication skills and a passion for helping customers SQL and relational database experience (basic querying desirable) Solid understanding of IT infrastructure basics Familiarity with HTML/… organised with the ability to manage multiple cases at once Proactive, curious, and eager to learn new technologies Beneficial: Experience with Microsoft SQL Server and Azure Responsibilities for Customer Support Analyst Be the frontline for customer enquiries – triage, manage, and resolve support cases within SLAs Work across a broad application set in student housing, residence life, and … Carry out customer upgrades for hosted and on-premise environments Respond calmly and effectively to service outages, restoring services quickly Maintain accurate customer records and clear communication with stakeholders Support the wider team through QA testing and contributing to internal improvement projects What the role offers: Excellent training, development, and career progression opportunities Applications If you would like to More ❯

Job Title: Regional Desktop Support Analyst Location: Carterton, Oxfordshire Compensation: Competitive Salary + Benefits Role Type: Full time/Permanent Role ID: SF70151 Keep the nation connected – join us as a Desktop Support Analyst and make technology work for those who protect us. About Us At Babcock, we're working to create a safe and secure … world, together. If you join us, you can play your part as a Desktop Support Analyst at RAF Brize Norton, near Carterton, Oxfordshire. The role As a Desktop Support Analyst, you'll be at the heart of our IT operations, ensuring our teams have the tools they need to deliver critical missions. This is a role … your expertise directly supports national security and defence and where your career can grow in a dynamic, forward-thinking environment. Day-to-day, you'll provide second-line technical support across multiple sites, maintaining and improving desktop environments that keep our people connected and effective. Deliver second-line technical support to agreed Service Levels Maintain and configure desktop More ❯

Are you an IT Support Analyst, Service Desk Analyst, First Line Support Engineer, Windows10, Windows 11 located in the Salisbury area, Wiltshire and looking for your next opportunity? We are recruiting for our services client based near Salisbury who require an IT Support Analyst to join their Service Desk team, providing effective technical support … Amesbury, Swindon, Trowbridge, Chippenham, Marlborough and although full time on site for the first few months, will become hybrid working You will be customer focused, a technically skilled IT Support Analyst who thrives in a fast-paced environment, enjoys solving problems, and wants to make a real impact. This could be the role for you. As an IT … Support Analyst, you'll provide first-line technical support to users across the business, primarily over the phone, but occasionally in person. You'll troubleshoot issues, manage service requests, and ensure users receive timely, effective solution Key Responsibilities Provide 1st line IT support via phone and online. Log and manage tickets in Halo Service Management tool. More ❯

We re looking for a driven, tech-savvy Application Support Analyst/Technical Support individual to join our Software Support team. In this role, you ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating … QA, you ll own each ticket from first contact to resolution, ensuring a smooth, professional experience every time. You will be a SQL pro, with previous experience in Software Support capacity. Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical … Support Location: Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more This is more than a helpdesk job it s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative More ❯

We’re looking for a driven, tech-savvy Application Support Analyst/Technical Support individual to join our Software Support team. In this role, you’ll be the go-to Technical Support person for diagnosing and resolving software and application issues across a wide range of platforms. Whether it's logging a client issue, investigating … QA, you’ll own each ticket from first contact to resolution, ensuring a smooth, professional experience every time. You will be a SQL pro, with previous experience in Software Support capacity. Role: Software Support Engineer, Application Support Analyst, Application Support, Software Support, Technical Support Engineer, IT Support, Customer Support Engineer, technical … Support Location: Milton Keynes Salary: up to £30k base + bonus Benefits: 5% pension, 25 days holiday, 2 wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more This is more than a helpdesk job — it’s a chance to build real relationships, shape how we support our clients, and grow with a company that values initiative More ❯

Applications Support AnalystLocation: Sheffield area - S1Hybrid work pattern - up to 2 days per week on siteSalary: £35k - £45k plus benefitsLooking for a job with a purpose? Do you want to work for a sustainability company that is trying to save the planet? Applications Support Analyst needed by a growing business with multiple sites across the UK offering … specialist advisory services.The Applications Support Analyst opportunity is a key role within the business supporting business critical systems which includes – Microsoft Dynamics Business Central, 365 and Power Platform technologies like PowerApps and Power BI. Application Support Analyst skills profile – Knowledge/experience of Microsoft 365 tools like Teams, SharePoint, Outlook and OneDrive Experience/knowledge of … BI Previous experience of supporting business applications in operations, supply chain or finance Strong problem solving and analytical skills Customer focused mindset with clear and confident communication skills Application Support Analyst role profile – Providing 1st/2nd line application support to end users Supporting users with Microsoft 365 tools and Dynamics Business Central Troubleshoot issues Maintain and More ❯

Applications Support Analyst Applications Support Analyst – Milton Keynes £30,000-£40,000 We are working with our client who are looking to add an Applications Support Analyst to their UK Head Office team. They are a thriving business in an ever-growing sector. You would predominantly be supporting their HR and payroll systems amongst … This is a great opportunity for an ambitious individual looking to progress their career, open to upskilling and keen to learn. You may already be working as an Applications Support Analyst or be currently working within a Helpdesk environment and looking to transition to Application management. Experience or knowledge of SolarWinds would be highly advantageous, however experience of … s would also be relevant. It is essential that you have some experience in configuration management and, as you will be supporting users directly, have some prior similar deskside support experience. Some duties include (but are not limited to): Assist in the administration and support of Workday, Neon, SAP, xFlow, their in-house ITSM platform, and other core More ❯

Senior Technology Support Analyst Top-tier US law firm is seeking to hire a hands-on Technical Support Analyst with a strong technical background to oversee and coordinate first and second-line IT support to the firm’s London office, housed in stunning state of the art offices near Liverpool Street. Salary to … + office based (Monday-Friday) £400 annual gym membership contribution Neurodiversity support packages Confidential wellbeing, legal guidance, and financial support benefits Key Responsibilities of the Senior Technology Support Analyst: Serve as the senior technical support resource for the London office, providing on-site first and second-line support. Act as escalation point for complex or … when they are away from the office. Maintain and update the hardware inventory for the London office. Build, configure, and deploy firm-standard laptops in accordance with established procedures. Support mobile devices (iPhones, Androids, iPads) under the firm’s Intune management system. Provide support for audio-visual systems, including laptop/projector setups, videoconferencing, teleconferencing, and display screens. More ❯

business. They operate globally across television, film, streaming and digital platforms. Due to continued investment and growth, they are expanding their technology offering and keen to appoint an Application Support Analyst. This is a home-based role for a 6-month fixed term contract paying a salary range of £40,000 to £50,000. As an experienced Application Support Analyst, you will support across a range of commercial applications. Responsible for tickets, system improvements to improve services. Application Support Analyst: Duties Record & update all support activity to allow effective reporting Document solutions to assist with common issues Identify & recommend enhancements to improve services performance Ensure root causes are implemented across teams Assist with … upgrades, testing and rollouts of new features Monitor of applications and services Record all activity and calls on - Jira, ServiceNow, Service Cloud Follow documented user procedures to help support incidents Application Support Analyst: Experience Essential : Technical Knowledge - SQL, creating and running scripts against databases Previous experience of an IT support team Follow documented procedures - carryout updates More ❯

business. They operate globally across television, film, streaming and digital platforms. Due to continued investment and growth, they are expanding their technology offering and keen to appoint an Application Support Analyst. This is a home-based role for a 6-month fixed term contract paying a salary range of £40,000 to £50,000. As an experienced Application Support Analyst, you will support across a range of commercial applications. Responsible for tickets, system improvements to improve services. Application Support Analyst: Duties Record & update all support activity to allow effective reporting Document solutions to assist with common issues Identify & recommend enhancements to improve services performance Ensure root causes are implemented across teams Assist with … upgrades, testing and rollouts of new features Monitor of applications and services Record all activity and calls on - Jira, ServiceNow, Service Cloud Follow documented user procedures to help support incidents Application Support Analyst: Experience Essential : Technical Knowledge - SQL, creating and running scripts against databases Previous experience of an IT support team Follow documented procedures - carryout updates More ❯

business. They operate globally across television, film, streaming and digital platforms. Due to continued investment and growth, they are expanding their technology offering and keen to appoint an Application Support Analyst. This is a home-based role for a 6-month fixed term contract paying a salary range of £40,000 to £50,000. As an experienced Application Support Analyst, you will support across a range of commercial applications. Responsible for tickets, system improvements to improve services. Application Support Analyst: Duties Record & update all support activity to allow effective reporting Document solutions to assist with common issues Identify & recommend enhancements to improve services performance Ensure root causes are implemented across teams Assist with … upgrades, testing and rollouts of new features Monitor of applications and services Record all activity and calls on - Jira, ServiceNow, Service Cloud Follow documented user procedures to help support incidents Application Support Analyst: Experience Essential : Technical Knowledge - SQL, creating and running scripts against databases Previous experience of an IT support team Follow documented procedures - carryout updates More ❯

IT Support Analyst – End User, On-Site Our client is urgently looking for an experienced IT Support Analyst to join their team based in London on a permanent basis. Please note, the role is on-site 5 days per week. You will be tasked with delivering end user support in-person. You will be rewarded … with an excellent salary, as well as a benefits package including annual leave, pension scheme, staff trips, modern workspaces and a great time environment! IT Support Analyst – Key Skills: Microsoft 365 Active Directory Windows 11 iPhone & Laptop support Confident and personable, able to deliver support solutions in-person Excellent communication skills, both written and verbal IT … Support Analyst – End User, On-Site Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations More ❯

s bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Join Our Team as a Technical Support Analyst Location: Market Drayton/Hybrid - 3 days on-site per week Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) With over 31,000 employees across Europe … alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. We're seeking an experienced Technical Support Analyst; you will be a key member of the 2nd line support team, responsible for resolving escalated technical issues, supporting IT operations, and ensuring continuity of service … Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety of online and in-store discounts and development opportunities. Technical Support Analyst - Your Challenge Join our team as a Technical Support Analyst, delivering high-quality 2nd line support and ensuring a seamless IT experience across the More ❯

A fantastic opportunity for a Technical Support Analyst to join a leading software provider within the higher education and events sector. This organisation develops solutions used by hundreds of institutions worldwide, helping them streamline operations and enhance the experience of their users. As part of the team responsible for ensuring customers can successfully adopt new software releases, you … in delivering smooth upgrades, maintaining system integrity, and supporting clients with mission critical deployments. Location: Milton Keynes Salary: Up to £40,000 per annum plus benefits Requirements for Technical Support Analyst Strong technical proficiency with database systems such as SQL Server, MySQL, PostgreSQL, or Oracle Understanding of client and server environments including backup and restore processes, database cloning … Azure is beneficial Methodical approach to planning migrations or upgrades with clear rollback procedures Strong documentation habits including runbooks, checklists, and configuration notes Ability to maintain structured processes that support clear communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post More ❯

Service Desk Support Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing … new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice More ❯

Job Role: Technical Support Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves on … our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in Tier 1, you … will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job may include site visits More ❯

IT Support Analyst Permanent Evesham £30,000 - £35,000 Are you ready to take your IT career to the next level? If you're passionate about real-world technology, problem-solving, and continuous development, we have an exciting opportunity for you! Our client is seeking an experienced IT Support Analyst to join their friendly and professional … and the tech you need to thrive. Collaborating in person fosters an innovative and dynamic environment, allowing for faster problem-solving and creative solutions. Professional Growth : As an IT Support Analyst, you'll have the chance to continuously learn and expand your skillset with exposure to real-time technologies, IT systems, and innovative solutions. Impactful Work : You'll … support cutting-edge IT and customer projects, enhance security measures, and ensure the smooth running of vital systems. Diverse Challenges : This isn't just about routine IT support. You'll be part of a team that automates processes, implements disaster recovery plans, and plays an essential role in the business's continuous improvement. What You'll Do: Provide essential More ❯

Senior Application Support Analyst - Investment Risk Management (IRM) We have an incredible opportunity for a Senior Application Support Analyst to join out Investment IT Operations Team on a permanent basis based in the London office (hybrid based). Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and … to the best interests of our members. To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here. The role This role will support the investment business and related functions by providing stable applications and making sure investment data is reliable, timely and of good quality so the investment business can perform their … role will be a specialist resource for supporting Investment Risk Management (IRM) systems including MSCI Risk Metrics and Ortec Pearl and IRM specific investment data. You will provide proactive support to try and identify issues before they are seen by the IRM team and will aim to become to trusted partner for resolution. This role is not eligible for More ❯

Junior IT Support Analyst Are you a tech-savvy problem solver with a passion for helping people and keeping systems running smoothly ?Clarke Energy is hiring a Junior IT Support Analyst to join our dynamic IT team, supporting users across the UK and internationally. Based in Knowsley, this is your opportunity to kick-start your IT … career with a global engineering company driving the energy transition . Be the First Line of Tech Suppo rtAs a Junior IT Support Analyst, you'll be the go-to person for resolving user issues, building and configuring devices, and ensuring our IT systems run efficiently. You'll work closely with the wider IT team to deliver high … quality support across the Clarke Group, while gaining hands-on experience with hardware, software, and network infrastructur e.This role offers a unique blend of technical challenge, user interaction, and international exposure—perfect for someone eager to grow in a fast-paced environmen t. What You'll Be Responsible ForIn this user-facing role, you wi ll:Provide responsive support More ❯

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development … team. To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills. Essential experience: An understanding supply chain process An understanding of warehouse and distribution process Previous ERP support experience A basic understanding of SQL and running SQL scripts A basic knowledge of Linux A basic knowledge of applications … and integration Excellent written and verbal communication skills The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities. The role will be site based during the probation period and then will become hybrid. More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

innovation and accelerate ambition. With 1250+ lawyers, 350+ partners, 26 offices and 16 jurisdictions we are looking to expand our IT Services team, with the addition of a IT Support Analyst. The opportunity for you This role will be within our IT Services Team and will report to the Service Desk Manager. A IT Support Analyst is … required to join our team in London and provide IT support to our 800+ UK user base. This is an exciting and varied role and will offer support across a wide range of IT services including Microsoft Office 365 and various legal-specific applications. You will be working in a fast-paced environment, where each day brings new … challenges. The Desktop Support team is responsible for providing world-class support for all of our legal and business services teams. Key Responsibilities End user support Provide support via telephone, email, and walk-up service during core hours. Deliver deskside support when required. Ensure timely response to support tickets in line with agreed Service More ❯

innovation and accelerate ambition. With 1250+ lawyers, 350+ partners, 26 offices and 16 jurisdictions we are looking to expand our IT Services team, with the addition of a IT Support Analyst. The opportunity for you This role will be within our IT Services Team and will report to the Service Desk Manager. A IT Support Analyst is … required to join our team in London and provide IT support to our 800+ UK user base. This is an exciting and varied role and will offer support across a wide range of IT services including Microsoft Office 365 and various legal-specific applications. You will be working in a fast-paced environment, where each day brings new … challenges. The Desktop Support team is responsible for providing world-class support for all of our legal and business services teams. Key Responsibilities End user support Provide support via telephone, email, and walk-up service during core hours. Deliver deskside support when required. Ensure timely response to support tickets in line with agreed Service More ❯