1 to 25 of 125 Permanent Support Analyst Jobs in the UK

Support Analyst, Support Engineer, COR7363 Joining this established and highly successful company just outside of Aylesbury, the Support Analyst/Support Engineer role is a fantastic opportunity for somebody looking to progress their career. The Role In a fully onsite position, the Support Analyst/Support Engineer will provide 1st and … 2nd line IT support to circa 100 users, to help ensure the smooth operation of my client's IT systems, supporting staff across a hybrid Windows and Mac environment. This will involve providing user support for hardware, software, and device issues, including PCs, printers, and mobile equipment; maintaining and monitoring internal systems to ensure they're secure, up … up and configuring new and replacement IT equipment, and managing user accounts across internal and third-party platforms. The Company Providing market-leading companies with real-time data, the Support Analyst/Support Engineer will join a company helping their clients make business critical decisions across a vast and growing range of industries. With their vital work More ❯

Support Analyst, Support Engineer, COR7363A Joining this established and highly successful company just outside of High Wycombe, the Support Analyst/Support Engineer role is a fantastic opportunity for somebody looking to progress their career. The Role In a fully onsite position, the Support Analyst/Support Engineer will provide 1st … and 2nd line IT support to circa 100 users, to help ensure the smooth operation of my client's IT systems, supporting staff across a hybrid Windows and Mac environment. This will involve providing user support for hardware, software, and device issues, including PCs, printers, and mobile equipment; maintaining and monitoring internal systems to ensure they're secure … up and configuring new and replacement IT equipment, and managing user accounts across internal and third-party platforms. The Company Providing market-leading companies with real-time data, the Support Analyst/Support Engineer will join a company helping their clients make business critical decisions across a vast and growing range of industries. With their vital work More ❯

Support Analyst, Service Desk, 1st line, Entry-level COR7380A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯

Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯

Support Analyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the … Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? My client is keen to find a Support Analyst/Service Desk Analyst with skills/experience More ❯

1st Line/2nd Line IT Support Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the IT support and IT … infrastructure team, the IT Support Analyst will be providing 1st line/2nd line IT support both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune as well as Windows Server. What's in … Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2nd Line support to users Desktop support, Service Desk support Hardware support, software support What you'll need: Strong 1st Line/2nd Line Support experience Strong More ❯

Application Support Analyst SQL Abingdon/Hybrid £40,000pa £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst t is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and … assist the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs More ❯

Application Support Analyst | SQL | Abingdon/Hybrid | £40,000pa – £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Application Support Analyst into a new client support team. On a day to day basis the Application Support Analyst t is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and … assist the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs More ❯

Software Support Analyst SQL Abingdon/Hybrid £40,000pa £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Software Support Analyst into a new client support team. On a day to day basis the Software Support Analyst is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist … the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs of More ❯

Software Support Analyst | SQL | Abingdon/Hybrid | £40,000pa – £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking to recruit … a passionate and articulate Software Support Analyst into a new client support team. On a day to day basis the Software Support Analyst is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the junior members and assist … the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the Software Support Analyst will need to seek to fully understand the needs of More ❯

Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos Support Analyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: 45,000 - 56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯

Kronos Support Analyst Based out of any UK office - Hybrid work set up £45,000 - £56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos Support Analyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: £45,000 - £56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT … Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows/Microsoft and Networking technologies, but your primary role will involve supporting the company … Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and experienced team providing first-class support to software users across the UK and Ireland. As a Service Desk Application Support More ❯

Assistant IT Support Analyst Up to £31,000 Onsite in Sevenoaks, Kent with some hybrid working flexibility *Please only apply for consideration if you are able and willing to commute to Sevenoaks, Kent daily. Free parking is available, otherwise the site is within walking distance of Sevenoaks train station.* Do you have 18 months+ professional experience in an … IT support role focused on 1st line/helpdesk/service desk style support? Are you enthusiastic, with a can-do attitude and excellent customer service skills? If so, you could be the candidate we are looking for... We have a truly brilliant role which would be very well suited to someone who is early in their IT … career, bringing 18 months+ professional experience in an IT support role focused on 1st line/helpdesk/service desk style support, who is keen to gain exposure to new environments and learn from a talented team around them. In this IT Support Analyst role, you will be required to use customer service skills, problem solving More ❯

We’re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯

We’re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯

We’re on the lookout for a driven and customer-focused 1st/2nd Line Software Support Analyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software Support Analyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software Support Analyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯

ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The … degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping … colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard More ❯

We are seeking a proactive IT Support Analyst to support the IT Operations of a well-established, growth-oriented business based in Tewkesbury. This is a hands-on role working closely with the IT Manager, external support providers, and internal teams, offering excellent opportunities for development and progression. The IT Support Analyst will be … responsible for: Provide responsive 1st and 2nd line support across the business Assist in managing IT systems, hardware, mobile devices, and telephony Liaise with third-party IT providers and support company-wide projects Troubleshoot and maintain desktops, laptops, printers, networks, and servers Develop management reports using SQL and Excel For the IT Support Analyst position, experience More ❯

IT Support Analyst Cambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a … collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to … these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including laptops, operating More ❯

IT Support Analyst - Newbury Keywords - IT Support Engineer, Support Technician, IT Engineer, Service Desk Engineer, 1st and 2nd Line support, desktop support A brand new role working with an established IT solutions and business consultancy. We're looking for an adaptable IT Support Analyst to help keep systems, devices, and people connected … role would suit someone who enjoys solving everyday tech challenges, supporting colleagues, and making IT run that bit smoother across a busy organisation. The role Providing front-line technical support to colleagues, both in person and remotely. Setting up and maintaining laptops, user accounts, and software tools. Responding to support tickets, diagnosing issues, and following through to resolution. … records. Lending a hand on improvement work or new technology rollouts. Promoting good IT and security practices across the business. What you'll bring Experience working in an IT support or service desk environment. Familiarity with modern workplace tools (e.g. Microsoft 365, collaboration platforms, device management). Clear communication skills and a patient, service-focused approach. A methodical way More ❯

IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT … client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with core hours of 10am-3pm (Monday to Friday) to support collaboration. The remaining hours can be worked flexibly to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key … Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and software securely across the organisation. Maintain accurate asset information and create clear technical documentation. Essential Skills & Experience Proven experience in More ❯

degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping … colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard … organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. Working More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯