Recovery SupportTeamLeader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery SupportTeam Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making … in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The TeamLeader will be based within the central Recovery Support team. The TeamLeader will be responsible for co-ordinating all recovery support functions … that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Teamleader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Trinity Estates
Customer SupportTeamLeader position at Trinity Estates Location Hybrid/Hemel Hempstead Working Hours 0900 - 1710 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals … are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive … and have experience in leadership and motivational skills, please come and join our fabulous team! Job Description: The role of Customer SupportTeamLeader is responsible for providing leadership and mentoring to a team of Customer Support Advisors in order to deliver first-class customer service. Key Responsibilities and More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Greenbean
Sales SupportTeamLeader £30,773 + OTE £8,000 + Benefits Location: Newcastle |Permanent Are you an experienced teamleader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If so, this could be your … a better experience all round. Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales SupportTeamLeader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time focused on leadership and … documents and maintaining CRM records to a high standard Providing frontline support for escalated queries and customer challenges About you: Previous experience in a teamleader or supervisory role Excellent communicator with strong written and verbal skills Confident decision-maker who thrives on accountability Highly organised, able to prioritise and multitask effectively Comfortable using data More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Wienerberger
Internationally successful: The Wienerberger Group Come and join us as a Customer SupportTeamLeader at our Sandtoft site in Doncaster! Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28 countries … all over the world. Our products and system solutions enable energy-efficient, healthy, climate-friendly and affordable living. About the Role Our Customer SupportTeamLeader Roof role will suit a candidate who enjoys leading a team whilst providing a high standard of customer service, who works accurately, efficiently and has an appetite … Flexible benefits offering (including health, wellbeing and money saving opportunities) So what are you waiting for? Come and join Wienerberger as a Customer SupportTeamLeader and start growing your career with us today! The closing date for this role is subject to change and may be closed earlier than advertised. More ❯
Scarborough, North Yorkshire, Yorkshire, United Kingdom
Brook Street UK
SupportTeamLeader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28'000 - £32'000 Hours - 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with Learning Disabilities. The role is overseeing 2 services; First is … independent with minimal hours Second service is 2 separate cottages, with 1 female living in each. Staff team across both services totals 16 Experience in being a Leader, not just a manager. As the SupportTeamLeader/Service Manager, you will play a pivotal role in overseeing the service . You … will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with learning disabilities in our care. Key Responsibilities: - Lead and manage a team of More ❯
SupportTeamLeader/Service Manager Learning Disabilities, Mental Health and Complex Needs 11 Bed - Supported Living York,YO31 Salary: £32'000 - £34'000 S upporting 11 people in a flats model, independent supported living setting Experience in being a Leader and not just a manage- Ideally Level 4 or 5 Qualified. As the … SupportTeamLeader/Service Manage r, you will play a pivotal role in overseeing the service . You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and … ensuring the well-being and development of individuals with learning disabilities in our care. Key Responsibilities: - Lead and manage a team of support staff - Provide guidance, support, and supervision to staff to ensure the delivery of high-quality care and support services. - Oversee the recruitment, training, and development of staff members, promoting More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
We're looking for an experienced and inspiring Customer SupportTeamLeader to join our team on a maternity cover contract. In this role, you'll lead and support our team of Customer Support Advisors and Specialists, helping them deliver outstanding experiences for our customers. You'll … play a vital role in coaching the team, optimizing support processes, and ensuring service excellence across every interaction. If you're passionate about people, thrive in a fast-paced environment, and know what great customer support looks like, we'd love to hear from you. What You'll Do: Lead and inspire a team of Customer Support Advisors and Specialists to deliver empathetic, solution-focused support Mentor team members, building their skills in communication, problem-solving, and service delivery Foster a growth mindset and culture of continuous learning and improvement Organize team schedules and tasks to ensure optimal staffing and excellent customer service Monitor More ❯
Technical SupportTeamLeader Abingdon Rd, Culham, UK Full-time Salary: £39,610 + excellent benefits including outstanding pension Division: Tritium Fuel Site Location: UKAEA Culham, Oxfordshire Confirmed Grade: Level 4 Department: Tritium Fuel Cycle Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in … equality and being fully inclusive . Job Description The salary for this role is £39,610. Onsite working is expected for 3 days a week, however, we actively support requests for flexible working . This role is based at Culham, Oxfordshire . This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including Disclosure & Barring … will be managed and delivered to a predefined level of quality and with the appropriate level of visibility and governance. ? As the Technical SupportTeamLeader, you will ensure the efficient application and delivery of the Technical Control process, robust data handling and document control. The main focus of this role is the management and More ❯
Recovery SupportTeamLeader Location: London Salary : £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery SupportTeam Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Service Desk TeamLead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk TeamLead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and … OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team … and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader – represent and promote your team at the company stand ups Ensure that your field team is connected with the business – organise regular teamMore ❯
to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment. This is an office-based role; the Customer Supportteam works from our Cardiff City Centre Office. After passing the probation period, the requirement will be to work in the office 4 days a week, and … day from home. What You’ll Be Doing As a TeamLead, your primary role is to drive performance, growth, and engagement within your team while fostering a supportive and accountable culture. Your success is reflected in your team’s results, satisfaction, and overall well-being. You’ll use your leadership skills to cultivate … a high-performing, ambitious team and ensure industry-leading customer service. Lead a team of up to 10 agents to deliver exceptional outcomes for customers and the business. Support the Customer Support Manager in driving positive departmental changes. Develop team skills through 1:1s, coaching, huddles, and meetings. Build strong More ❯
Job summary This exciting and challenging role provides the opportunity for a highly motivated individual to join the Somerset Foundation Trust IT Services Desktop SupportTeam in Somerset. The role will be responsible for leading, supervising and allocating work for a team of specialist IT technicians. The post holder is responsible for ensuring that … a high-quality IT support service is provided to all users of trust systems, in accordance with defined policies, procedures and service level agreements. The post holder will also on occasions deputise for the IT Support Manager. Main duties of the job Responsible for leading, supervising and allocating work for a team of specialist … IT technicians. Assist in the planning and delivery of major IT Project implementations The postholder is responsible for ensuring that a high quality IT support service is provided to all users of trust systems, in accordance with defined policies, procedures and service level agreements. This includes IT Security, Data Protection and Information Government requirements. The post holder will More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Active Care Group
Looking for a role that's more than just a job? Join a Team That Feels Like Family TeamLeader Opportunity in Tamworth (6 month fixed-term contract with the potential to become one of the team) We're not just hiring a TeamLeader (maternity cover) we're welcoming … ll be supporting an inspiring gentleman who lives life on his own terms active, adventurous, and deeply connected with those around him. He loves taking holidays with his team, making memories together, and enjoying every moment. And the best part? You'll be right there with him, travel and accommodation included, building bonds that make this work feel … Let's make care personal. Let's make independence possible. Let's make work feel good. What makes this role special ? You'll lead and inspire a care team to provide exceptional, person-centered support. You'll help build a safe, nurturing home environment where independence thrives. You'll be a vital part of a teamMore ❯
Cheadle, Cheshire, North West, United Kingdom Hybrid / WFH Options
Fintelligent Search
We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic supportteam within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Customer Service Team Manager , you will use data to optimise workflows … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Fintelligent Search
We are looking for a proactive and experienced Customer Service Team Manager to lead our dynamic supportteam within the insurance sector. This role is pivotal in ensuring customer satisfaction, operational efficiency, and continuous improvement through data-driven decision-making. As Cu stomer Service Team Manager, you will use data to optimise … skills, a passion for delivering outstanding customer experiences, and proven experience in managing teams within a customer service environment. Key Responsibilities: Lead, coach, and inspire the customer service team to consistently achieve performance targets. Monitor and analyse data to improve workflows, customer satisfaction, and operational efficiency. Oversee daily operations, ensuring smooth handling of customer queries via live chat … departments to enhance customer experience and resolve complex issues. Drive continuous improvement initiatives and staff development. About You Experience withZendeskor similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A More ❯