1 to 2 of 2 Permanent Support Team Leader Jobs in the UK with Remote Work Options

IT Support Team Leader Salary up to £41,800 per annum, depending on skills and experience Contractual hours 37.5 Job category/type: Full Time, Permanent Apply by: 6th June 2024 Who are we looking for? We are currently looking for a new IT Support Team Leader to join our IT team at Cambridge Education Group. The role is on a full-time, permanent basis with the location in Cambridge, United Kingdom. We operate on a hybrid work pattern where 3 days per week can be worked from … home. As an IT Support Team Leader, you will have a strong technical background and a passion for delivering exceptional customer service. In this role, you'll oversee a team of IT support professionals, ensuring smooth day-to-day operations and more »

Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution … to customers. The Role: Your key responsibilities will be to manage the support team, providing technical assistance, training and mentoring, as well as managing the team workloads and rotas, etc. You will also ensure that support aligns with agreed SLAs and become … of escalation for any major client issues, helping to put out any fires along the way. Your Skills: 2 years+ within a Software Support Team Lead role Experience of training/leading junior staff, including managing workload, shift rotas, etc Proven IT Software Support more »