1 to 25 of 67 Permanent Usability Testing Jobs in the UK

user experiences across digital products and services. Create user journeys, process flows, wireframes, prototypes, and interaction designs. Conduct and support usability testing, translating insights into actionable improvements. Collaborate closely with Product Managers, Developers, User Researchers, Business Analysts, and stakeholders. Facilitate workshops and design sessions to gather requirements … delivery teams. Demonstrable experience creating wireframes, prototypes, and user flows. Strong stakeholder management and communication skills. Experience conducting or working alongside user research and usability testing activities. Ability to balance user needs, business objectives, and technical constraints. Key Skills User-Centred Design (UCD) UX Design Interaction Design Figma ...

User Researcher GDS User Research/Mixed Methods/Usability Testing/AI-Enhanced Research/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £47,000 - £75,000 DOE + Training Budget and Benefits … using AI tools to improve efficiency and scale Planning and running qualitative studies, from remote and in-person interviews to observations, diary studies and usability testing Bringing in quantitative methods such as surveys, working with the analytics team to give a holistic view Working closely with clients, product ...

User Researcher GDS User Research/Mixed Methods/Usability Testing/AI-Enhanced Research/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £47,000 - £75,000 DOE + Training Budget and Benefits … using AI tools to improve efficiency and scale Planning and running qualitative studies, from remote and in-person interviews to observations, diary studies and usability testing Bringing in quantitative methods such as surveys, working with the analytics team to give a holistic view Working closely with clients, product ...

mobile product initiatives for a leading consumer technology organisation.This is a hands-on research role for someone who can independently investigate user needs, identify usability challenges and translate research findings into product improvements. You will collaborate with Product, Design, Data Science and Engineering teams to influence product direction … deliver user-centred mobile experiences. Key Responsibilities Plan and conduct end-to-end user research across mobile product initiatives. Lead user interviews, usability testing, concept testing, surveys and other appropriate research activities. Combine qualitative insights with quantitative and behavioural data. Translate research findings into actionable recommendations that ...

address complex challenges. • Develop and present design concepts through wireframes, prototypes, and visual presentations. • Evaluate and improve existing digital products with a focus on usability, inclusivity and accessibility. • Conduct user research and testing to inform design decisions (e.g., interviews, usability testing, journey mapping). • Lead … analyse usability testing, stakeholder interviews, and other user-centered design methods. • Identify opportunities to improve the user experience and deliver business value. • Collaborate with multidisciplinary teams, conduct knowledge sharing and mentoring of junior staff. • Present design solutions to clients, backed by research and best practices. • Advocate for user ...

teams and stakeholders with varying levels of research/UCD maturity Apply a range of qualitative and quantitative research methods—e.g. depth interviews, usability testing, contextual inquiry, surveys—to surface behavioural insights Establish and maintain lightweight feedback loops with target user groups, ensuring continued insight into live service … Owner and Interaction Designers to ensure proposed solutions are evidence-based and grounded in actual user behaviour Support design iteration and decision-making by testing early service concepts, prototypes, and touchpoints Communicate findings to varied audiences—through visual artefacts, research reports, presentations, and stakeholder playbacks Facilitate design and research ...

leverage AI capabilities within the AI-Driven Development Lifecycle (AIDLC) to accelerate research, design, validation, and delivery. Key Responsibilities Conduct user research, workshops, usability testing, and validation activities to understand user needs, workflows, and operational challenges. Design user journeys, information architecture, wireframes, prototypes, and high-fidelity experiences across … desktop, web, and mobile platforms. Translate complex operational and business requirements into intuitive, accessible, and consistent user experiences that balance usability, efficiency, technical feasibility, and regulatory requirements. Partner with Product Managers, Engineers, domain experts, and airline customers throughout the product lifecycle to ensure solutions meet user, business, and operational ...

checkpoints into clear, usable interface patterns (eg confidence indicators, source citations, escalation flows) Produce wireframes, prototypes, and high-fidelity designs (eg in Figma) Run usability testing sessions with real users and iterate designs based on findings and evaluation metrics Ensure all designs align with, and where necessary extend … Essential Skills & Experience Strong portfolio demonstrating end-to-end UX design for complex, data-heavy, or AI-powered products Experience conducting user research (interviews, usability testing, contextual inquiry) and synthesising findings into design decisions Experience designing for trust, transparency, and explainability in software presenting automated or AI-generated ...

generated answers, retrieval sources, and confidence indicators Surface risks around over-reliance, misunderstanding, or mistrust of AI outputs Plan and conduct interviews, contextual inquiry, usability testing, and diary studies with civil servants and internal government users Recruit participants in line with government research standards and data handling policies … User Researcher on complex, digital products, ideally data-heavy or AI-assisted systems Strong grounding in qualitative (and ideally quantitative) research methods: interviews, usability testing, contextual inquiry, surveys Experience researching trust, transparency, and comprehension issues in software presenting automated or algorithmic outputs Experience recruiting and conducting research with ...

delivery. Responsibilities Plan and deliver user research activities across Discovery and Alpha phases Create and maintain research plans and roadmaps Conduct interviews, workshops, usability testing and other research activities Analyse qualitative and quantitative research data Synthesize findings into clear, actionable recommendations Work closely with product, design, delivery … quantitative methods Experience developing research roadmaps and managing concurrent research activities Ability to analyse findings and translate them into clear, actionable insights Experience facilitating usability testing and user interviews Strong stakeholder engagement and communication skills Experience demonstrating the value of user research and influencing decision-making Ability ...

Translate user insights, business needs, and technical constraints into thoughtful, usable experiences Plan and conduct light-to-moderate user research (e.g. user interviews, surveys, usability testing) to validate assumptions and improve designs Create wireframes, prototypes, user flows, and high-fidelity designs that are both functional and beautiful Collaborate … demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma and Adobe XD Working knowledge of user research methods and usability testing practices Solid understanding of UX principles, interaction design, and accessibility standards Strong problem-solving skills and attention to detail Comfortable working independently ...

digital services and products Identify user needs, behaviours, pain points and opportunities for improvement Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research Analyse research findings and translate them into clear, actionable insights Work closely with Service Designers, Interaction Designers, Product … Managers, Business Analysts and delivery teams Support iterative design and development by testing concepts, prototypes and live services with users Present research findings clearly to delivery teams and senior stakeholders Ensure research considers accessibility and the needs of users with different levels of digital capability Maintain research artefacts ...

fidelity for the moment: flows, wireframes, prototypes, whatever moves the work forward most effectively. Planning and conducting user research, including interviews, surveys, and moderated usability testing, and translating findings into concrete design decisions and product direction. Working directly with front-end engineers during delivery: refining designs in context … across interaction design, workflow design, and structuring complex systems into usable interfaces. Experience setting up and running user research, including interviews, surveys, and moderated usability testing, and using insights to drive real decisions without over-indexing on process. Proficiency in Figma as your primary design and prototyping tool. ...

Personas Customer Journey Mapping Information Architecture Wireframing and Prototyping Responsive Web Design Design Systems Accessibility and Inclusive Design Mobile and Web Application Design Usability Testing UX Writing Fundamentals Figma and Modern Design Tools Practical Experience You will work on realistic design projects that may include: Website redesigns Mobile … application concepts User research exercises Wireframe creation Interactive prototypes Design system development Usability testing reports Portfolio projects This practical experience will help you develop a professional portfolio that demonstrates your capabilities to future employers. Ideal Candidate We are looking for individuals who: Have an interest in design ...

development of intuitive, accessible digital services. The role covers the full product lifecycle, from early-stage discovery and exploratory research through to usability testing and continuous improvement. Role & Responsibilities Plan and conduct user research across the digital product lifecycle, from discovery through to delivery. Lead exploratory research … understand user needs, behaviours and challenges. Design and deliver usability testing across digital products, prototypes and user journeys. Apply qualitative and quantitative research methodologies to gather meaningful insights. Collaborate with Product Managers, Service Designers, UX/UI Designers and Engineering teams. Research end-to-end user journeys, including ...

colleague problems, define opportunities, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts. Conduct customer discovery, stakeholder engagement, user research, usability testing, and synthesis of qualitative and quantitative insights to inform product decisions. Support prioritization by evaluating customer value, business value, technical feasibility, risk … user stories, backlog prioritization, sprint planning, demos, retrospectives, prioritization discussions, risk awareness, or delivery metrics. Exposure to customer research, design thinking, user-centered design, usability testing, journey mapping, product experimentation, launch measurement, post-launch learning, or accessibility practices. Familiarity with technical product concepts, APIs, platform products, data flows ...

colleague problems, define opportunities, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts. Conduct customer discovery, stakeholder engagement, user research, usability testing, and synthesis of qualitative and quantitative insights to inform product decisions. Support prioritization by evaluating customer value, business value, technical feasibility, risk … user stories, backlog prioritization, sprint planning, demos, retrospectives, prioritization discussions, risk awareness, or delivery metrics. Exposure to customer research, design thinking, user-centered design, usability testing, journey mapping, product experimentation, launch measurement, post-launch learning, or accessibility practices. Familiarity with technical product concepts, APIs, platform products, data flows ...

colleague problems, define opportunities, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts. Conduct customer discovery, stakeholder engagement, user research, usability testing, and synthesis of qualitative and quantitative insights to inform product decisions. Support prioritization by evaluating customer value, business value, technical feasibility, risk … user stories, backlog prioritization, sprint planning, demos, retrospectives, prioritization discussions, risk awareness, or delivery metrics. Exposure to customer research, design thinking, user-centered design, usability testing, journey mapping, product experimentation, launch measurement, post-launch learning, or accessibility practices. Familiarity with technical product concepts, APIs, platform products, data flows ...

Translate user insights, business needs, and technical constraints into thoughtful, usable experiences Plan and conduct light-to-moderate user research (e.g. user interviews, surveys, usability testing) to validate assumptions and improve designs Create wireframes, prototypes, user flows, and high-fidelity designs that are both functional and beautiful Ideally … portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma, Adobe XD Working knowledge of user research methods and usability testing practices Interviews are ongoing so please apply now to avoid missing ...

interaction design and UX principles to help shape intuitive, user-centred digital experiences. You'll work across the design lifecycle, using user research and usability testing to understand user needs and inform design decisions. You'll also create wireframes and prototypes, develop information architecture and map user journeys. … responsibilities Apply user experience and interaction design principles to digital experiences. Use user research to understand and respond to user needs. Conduct usability testing to evaluate designs. Produce wireframes and prototypes to develop and communicate design concepts. Develop and refine information architecture. Create user journey maps to understand ...

sessions with UI Designers, Business Analysts, Project Managers and Developers Establishing and facilitating a consistent, repeatable UX process Planning and leading user research and usability testing, turning findings into confident design decisions Identifying design problems and delivering solutions that balance user goals, business requirements and technical constraints Producing … years in roles focused on designing user experience and interfaces for ecommerce sites or platforms Proven ability to develop and run user research and usability testing Experience with industry-related UX software such as Axure and/or Sketch Superior verbal and written communication skills, with the confidence ...

consulting capacity, so a defining part of this role is owning your own tactical UX research end to end: planning, running and synthesising user testing and desktop research yourself, then feeding findings straight into your design decisions. This is a genuinely ambiguous, fast-moving environment. You'll be picking … product design across mid-size and increasingly complex projects, from discovery through delivery Plan, run and synthesise your own user research and usability testing, with no dedicated researcher on this stream Partner directly with product owners, engineers and subject matter experts to translate ambiguous briefs into shippable, validated ...

participant recruitment and research panels. Strong experience in Design Research, UX Research, or User Research. Excellent qualitative research skills and a solid background in usability testing. Experience sourcing participants with specific demographic, behavioural, or financial profiles. Strong stakeholder management and communication skills. Ability to translate research findings into clear … contextual inquiry. What You'll Be Doing: Planning and delivering end-to-end research activities across the product lifecycle. Leading qualitative research, including usability testing, interviews, concept testing, and contextual inquiry. Managing complex participant recruitment programmes and customer research panels. Recruiting niche and hard-to-reach customer ...

close to you. You'll need to be willing to undergo SC clearance. What You'll Be Doing Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions Choosing and applying the right research methods to uncover insight and evidence … Prototyping and testing ideas, working with specialists to bring them to life Facilitating workshops that bring stakeholders behind a shared vision Translating insights into tangible opportunities for business and user value Helping delivery teams adopt a holistic service design approach and shaping the wider design practice What ...

close to you. You'll need to be willing to undergo SC clearance. What You'll Be Doing Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions Choosing and applying the right research methods to uncover insight and evidence … Prototyping and testing ideas, working with specialists to bring them to life Facilitating workshops that bring stakeholders behind a shared vision Translating insights into tangible opportunities for business and user value Helping delivery teams adopt a holistic service design approach and shaping the wider design practice What ...