1 to 25 of 112 Permanent Usability Testing Jobs in the UK

Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital … 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis More ❯

You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical … expectations for usability. Stakeholder Alignment: Collaborate closely with product owners, engineering teams, and business analysts to define requirements, present design rationale, and ensure technical feasibility and successful backend integration. Usability & Testing: Plan and execute usability testing, gather feedback, and use data-driven insights to iterate on designs and continuously improve the product experience. Design System Contribution More ❯

products. Key Responsibilities: Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience Conduct user research, interviews, and usability testing to understand user needs and pain points Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions Design and deliver wireframes … user stories, user journeys, and both low- and high-fidelity mock-ups Prototype design concepts in Figma, iteratively testing and refining them based on feedback Work closely with developers and testers to ensure design accuracy through to production Outline UI guidelines, themes, and build UI toolkits for desktop and responsive/mobile Identify both quick wins and long-term … Experience: Proven UX design experience with a strong portfolio including web application UX Proficiency in visual design and wireframing tools such as Figma (or similar) Experience conducting user research, usability testing, and translating insights into design improvements Familiarity with A/B testing and analytics tools such as Google Optimise, Google Analytics, Tag Manager, Crazy Egg, MouseFlow More ❯

design process from ideation to implementation, ensuring all design solutions meet the specific needs and challenges of public sector projects. Develop deep empathy for users through research and user testing, creating personas, user journey maps, and prototypes to inform design decisions. Work closely with cross-functional teams including product managers, developers, and stakeholders to translate complex information into intuitive … UX design. Ensure all designs adhere to accessibility guidelines (WCAG 2.1) and are compliant with relevant public sector standards and regulations. Collaborate with internal teams to plan and execute usability testing to validate design decisions and ensure ongoing service improvement. Preferred Education Master's Degree Required Technical And Professional Expertise Bachelor's degree in User Experience Design, Human … to, user research, information architecture, interaction design, and visual design. Demonstrated ability to create wireframes, prototypes, and high-fidelity mockups that effectively communicate design intent. Experience conducting user research, usability testing, and iterative design. Excellent communication skills, with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders. Knowledge of government digital service More ❯

designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction … e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usability testing methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders.. Ability to manage time effectively, meet deadlines, and balance More ❯

solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions … guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp of interaction design, user behaviour, and usability principles. Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence working with design systems. Experience with user research, usability testing, and More ❯

solutions. Design Holistic Experiences – Own the end-to-end user journey, ensuring products deliver value and feel effortless to use. Conduct & Apply UX Research – Plan and run user interviews, usability testing, and embed insights into every design decision. Facilitate Collaboration – Contribute to workshops and design sprints to align stakeholders and accelerate discovery. Balance Business & User Needs – Create solutions … guidelines and mobile UX best practices. A collaborative mindset and the ability to work cross-functionally to deliver innovative solutions. A strong grasp of interaction design, user behaviour, and usability principles. Commitment to inclusive UX design and accessibility from the start. Proficiency in Figma and confidence working with design systems. Experience with user research, usability testing, and More ❯

explore solutions, and ship high-quality user interfaces Develop interactive prototypes to test ideas and gather feedback from users and stakeholders Plan and conduct user research, including interviews and usability testing, to inform and validate design decisions Use qualitative and quantitative insights (product analytics, client feedback, user testing) to iterate and improve product experiences Work across multiple … have: 3+ years of experience designing digital products, ideally in B2B SaaS environments A proven track record of designing complex workflows and data-heavy interfaces with a focus on usability and clarity Experience owning design for new product features from problem definition through to delivery Proficiency in creating and maintaining design systems or reusable component libraries Hands-on experience … conducting user research (e.g., interviews, usability testing, prototyping for validation) Strong cross-functional collaboration skills—comfortable working closely with PMs and engineers in a fast-moving team A portfolio showcasing thoughtful interaction design, clear visual hierarchy, and strategic design decisions Comfort with modern design tools (e.g., Figma) and prototyping methods A self-starter mindset—able to join where More ❯

explore solutions, and ship high-quality user interfaces Develop interactive prototypes to test ideas and gather feedback from users and stakeholders Plan and conduct user research, including interviews and usability testing, to inform and validate design decisions Use qualitative and quantitative insights (product analytics, client feedback, user testing) to iterate and improve product experiences Work across multiple … have: 3+ years of experience designing digital products, ideally in B2B SaaS environments A proven track record of designing complex workflows and data-heavy interfaces with a focus on usability and clarity Experience owning design for new product features from problem definition through to delivery Proficiency in creating and maintaining design systems or reusable component libraries Hands-on experience … conducting user research (e.g., interviews, usability testing, prototyping for validation) Strong cross-functional collaboration skills—comfortable working closely with PMs and engineers in a fast-moving team A portfolio showcasing thoughtful interaction design, clear visual hierarchy, and strategic design decisions Comfort with modern design tools (e.g., Figma) and prototyping methods A self-starter mindset—able to join where More ❯

great research is at Experian. What you'll do Partner with designers and product managers to identify research opportunities. Plan and conduct research using a mix of methodologies, from usability testing and in-depth interviews to diary studies and concept testing. Balance generative and evaluative research to uncover needs, validate ideas, and inform product strategy. Apply lean research … tools, and ways of working across domains. Qualifications User research experience gained working in-house within a product team (not just agency or consultancy experience). Proven expertise in usability testing, both moderated and unmoderated, including planning, facilitation, and analysis. Hands-on experience with qualitative methods such as such as moderated and unmoderated interviews, diary studies, card sorts. … The ability to clearly demonstrate how your research influenced product decisions and outcomes. Comfort with end-to-end research, from discovery and framing problems to testing and measuring impact. The ability to tailor your approach to context: balancing rigour with speed, depth with efficiency. Strong storytelling and ability to tailor communication style to suit the audience. A collaborative mindset More ❯

best practices, and ensure designs are ready for compliance review. Contribute to our design system—reusing patterns where it makes sense and suggesting enhancements when it doesn’t. Support usability testing and evaluation; help plan, observe, and synthesise findings to inform what we ship next. Surface risks and dependencies early and contribute to the comms and artefacts that … for detail. Comfortable working with a design system and contributing thoughtfully to shared patterns. Confident mapping journeys and designing end‐to‐end flows. Familiar with planning and acting on usability testing and other research methods. Clear communicator and storyteller—able to explain trade‐offs and bring stakeholders along with you. Systems thinker with solid problem‐solving skills and More ❯

insights that shape the product experience. What you’ll be doing Supporting user research across projects — from planning sessions to analysing results. Conducting qualitative research such as user interviews, usability testing, and surveys. Turning findings into clear insights and recommendations that help guide design decisions. Collaborating closely with designers and product managers to ensure user needs are at … the team. What we’re looking for Experience in a UX Research or related user-centred role (agency or in-house). Hands-on experience with qualitative research methods: usability testing, interviews, or journey mapping. Strong communication skills. A naturally curious mindset, you enjoy asking questions, spotting patterns, and understanding user behaviours. Comfortable working collaboratively in a team More ❯

Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process … Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those More ❯

Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process … Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those More ❯

Lucille Harvey, was recognised for personal excellence at “The Chartered Institute for IT & Computing Awards.” Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process … Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those More ❯

Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process … Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those More ❯

through innovative UI/UX solutions, contributing to the success of their suite of digital products. Day-to-day of the role: User-Centred Design & Research: Conduct user research, usability testing, and analysis to inform and validate design decisions. Ensure products meet customer expectations and continuously improve based on user insights. Wireframing & Prototyping: Lead the end-to-end … designs, bridging the gap between design intent and technical feasibility. Design Systems & Standards: Develop and maintain design systems, style guides, and reusable UI components to ensure consistency across products. Usability & Accessibility: Ensure designs adhere to best practices for usability, accessibility (WCAG compliance), and responsive behaviour. Performance & Optimization: Optimize front-end performance and UI interactions to enhance user experience More ❯

effectively communicate interaction and design ideas. Create polished, high-fidelity UI designs aligned with Optical Express brand guidelines. Collaborate with developers to ensure accurate implementation of your designs. Conduct usability testing and gather feedback to refine and improve designs. Optimise designs for accessibility, performance, and conversion (CRO). Stay current with emerging UX/UI trends, tools, and … HTML, CSS, JavaScript) and how design decisions impact development. Experience working collaboratively with developers, marketers, and stakeholders. Preferred Skills Experience in conversion rate optimisation (CRO) and A/B testing . Knowledge of accessibility standards (WCAG) . Understanding of SEO and how design affects on-page performance. Experience in healthcare , eCommerce , or service-based industries . Familiarity with WordPress … Pension scheme Apply Now This is a unique opportunity to join a global brand and help shape the future of its digital experience. If you’re driven by creativity, usability, and the challenge of turning complex journeys into elegant, user-focused designs — we’d love to hear from you. More ❯

effectively communicate interaction and design ideas. Create polished, high-fidelity UI designs aligned with Optical Express brand guidelines. Collaborate with developers to ensure accurate implementation of your designs. Conduct usability testing and gather feedback to refine and improve designs. Optimise designs for accessibility, performance, and conversion (CRO). Stay current with emerging UX/UI trends, tools, and … HTML, CSS, JavaScript) and how design decisions impact development. Experience working collaboratively with developers, marketers, and stakeholders. Preferred Skills Experience in conversion rate optimisation (CRO) and A/B testing . Knowledge of accessibility standards (WCAG) . Understanding of SEO and how design affects on-page performance. Experience in healthcare , eCommerce , or service-based industries . Familiarity with WordPress … Pension scheme Apply Now This is a unique opportunity to join a global brand and help shape the future of its digital experience. If you’re driven by creativity, usability, and the challenge of turning complex journeys into elegant, user-focused designs — we’d love to hear from you. More ❯

effectively communicate interaction and design ideas. Create polished, high-fidelity UI designs aligned with Optical Express brand guidelines. Collaborate with developers to ensure accurate implementation of your designs. Conduct usability testing and gather feedback to refine and improve designs. Optimise designs for accessibility, performance, and conversion (CRO). Stay current with emerging UX/UI trends, tools, and … HTML, CSS, JavaScript) and how design decisions impact development. Experience working collaboratively with developers, marketers, and stakeholders. Preferred Skills Experience in conversion rate optimisation (CRO) and A/B testing . Knowledge of accessibility standards (WCAG) . Understanding of SEO and how design affects on-page performance. Experience in healthcare , eCommerce , or service-based industries . Familiarity with WordPress … Pension scheme Apply Now This is a unique opportunity to join a global brand and help shape the future of its digital experience. If you’re driven by creativity, usability, and the challenge of turning complex journeys into elegant, user-focused designs — we’d love to hear from you. More ❯

centric experiences combined with strong commercial awareness Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD, or similar). Experience conducting or collaborating on user research and usability testing. Strong communication and storytelling skills to articulate design decisions and influence stakeholders. Ability to manage multiple priorities and projects in a fast-paced environment. Additional Skills: Experience in More ❯

products — combining creativity, analytical thinking, and strong communication skills to translate research into elegant, practical designs. Working within a collaborative environment, you’ll drive continuous improvement through user insight, testing, and iteration. What You’ll Do Conduct user interviews, research, and usability testing to identify pain points and improvement areas. Design and deliver wireframes, user journeys, and … Crazy Egg. Define and maintain UI guidelines and reusable design systems for consistency and scalability. Champion accessibility and inclusive design, ensuring compliance with WCAG standards. Support A/B testing and data-driven design decisions that improve customer engagement and satisfaction. Who You Are Proven experience in UX design, with a portfolio showcasing web or desktop application projects. Skilled More ❯

products — combining creativity, analytical thinking, and strong communication skills to translate research into elegant, practical designs. Working within a collaborative environment, you’ll drive continuous improvement through user insight, testing, and iteration. What You’ll Do Conduct user interviews, research, and usability testing to identify pain points and improvement areas. Design and deliver wireframes, user journeys, and … Crazy Egg. Define and maintain UI guidelines and reusable design systems for consistency and scalability. Champion accessibility and inclusive design, ensuring compliance with WCAG standards. Support A/B testing and data-driven design decisions that improve customer engagement and satisfaction. Who You Are Proven experience in UX design, with a portfolio showcasing web or desktop application projects. Skilled More ❯

process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces. Advocate for More ❯

interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. … in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences. Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis. Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices. Develop and implement strategies to identify … Education Bachelor's Degree Required Technical And Professional Expertise Experience in user research, preferably within the public sector. Experience with research a range of research techniques e.g. interviews surveys usability tests etc. Strong analytical and storytelling skills. Familiarity with UX design and agile development processes. Ability to work independently and autonomously. Proven experience with user-centered design methodologies and More ❯