1 to 25 of 43 Permanent 2nd Line Support Jobs in the UK excluding London

2nd Line Support Engineer Halifax Offering £28,000 – £35,000 Basic Salary plus Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Halifax, supporting SME clients throughout the UK. Our client is currently recruiting an experienced 2nd … playing a key role in delivering reliable day-to-day support, helping our client’s customers stay secure, productive, and connected. 2nd Line Support Engineer - Purpose Provide 1st & 2nd line technical support to customers via phone, email, remote ...

2nd Line Support Engineer | Poole | £31,000 DOE As a 2nd Line Support Engineer within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This … role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Engineer, you’ll benefit from: Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Company bonus scheme Pension Scheme: Established ...

2nd Line IT Support Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have … develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2nd Line IT Support Technician to join a respected IT services provider based in Rochester. This is a full-time, office ...

Role: 2nd Line Support Engineer (Contract) Location: London, UK Day Rate: £125 - £200 per day (Inside IR35) Contract Role Overview We're looking for an experienced 2nd Line Support Engineer to join a fast-paced IT support function … responsible for ensuring smooth day-to-day IT operations, maintaining service quality, and delivering timely resolution to technical issues. Key Responsibilities Provide 2nd line technical support across hardware, software, and end-user issues Troubleshoot and resolve Windows 10/11 operating system issues Support ...

Title: 2nd Line IT Support Engineer Location: Birmingham Salary: £35k - £40k We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. The ideal candidate will … come from an existing 2nd line role within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets ...

2nd Support Engineer | London | 5 Days Onsite | £40K Overview: An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.This … support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution. Role & Responsibilities: Provide 2nd line support across cloud, infrastructure, and user environments Troubleshoot issues across Windows, Microsoft 365, and network systems Support and maintain ...

Title: 2nd Line Desktop Onsite Engineer Location: Barrow-in-Furness (Full-time onsite, 5 days per week) Salary: £36,000 + Generous Benefits Package Deerfoot Recruitment is delighted to be supporting a leading global IT services provider in the search for two 2nd Line … fast-paced, enterprise environment, supporting high-profile clients and contributing to the delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role ...

Senior 2nd Line Support Engineer (Escalations/Microsoft/MSP) 40,000 - 45,000 + Training + Progression Central London/Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer … join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support ...

2nd Support Engineer | London | 5 Days Onsite | £40K Overview: An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.This … support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution. Role & Responsibilities: Provide 2nd line support across cloud, infrastructure, and user environments Troubleshoot issues across Windows, Microsoft 365, and network systems Support and maintain ...

Support Engineer (1st/2nd Line – On-Site) Location: Great Barford Salary: £30,000 – £35,000 per annum Working Hours: 06:00 – 14:30, Monday to Friday I am working on behalf of my Client who are seeking an experienced 1st/2nd Line … central service desk to ensure smooth and efficient IT service delivery across three locations. Key Responsibilities User Support (1st/2nd Line) Deliver on-site IT support to office, workshop, and warehouse users Diagnose and resolve hardware, software, and network issues Escalate complex ...

2nd Line IT Support Engineer Permanent | £35k - £38k PA | Brentwood | Mon-Fri 9am -5pm We are currently recruiting for an experienced 1st & 2nd Line IT Support Engineer to join a well-established organisation supporting a multi-site IT environment. … excellent opportunity for a technically capable IT professional with experience across Microsoft technologies, virtualisation, and end user support. Key Responsibilities: Provide 1st and 2nd line IT support to users across the business Support and maintain Windows Server environments (2012 R2 through ...

2nd Line Support Engineer Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support … users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. ...

Enso Recruitmentare delighted to be working with awell-established organisation who are continuing to invest in their internal technology. They are now seeking a 2nd Line Support Engineer (Business Central) to join their IT team and support the ongoing improvement of critical business … Youll play a key role in supporting and improving core business systems, with a particular focus on Dynamics 365 Business Central. This role combines 2nd line support, systems analysis, and continuous improvement, making it ideal for someone who enjoys both resolving technical issues and identifying ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services … customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support ...

2nd Line IT Support Engineer (Field & Remote) - £40,000/£45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This … would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver ...

2nd Line IT Support Engineer Hybrid/Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting … with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem ...

2nd line support Permanent - Hybrid On behalf of a key client we are looking for a 2nd Line Engineer to join an established Bristol-based team known for its strong engineering discipline and high-quality service. If you want a role where … knowledge transfer. Continuous Improvement: Identifying recurring ticket patterns and authoring runbooks to improve team efficiency. Who You Are Experience: 2+ years in an MSP 2nd line role or a senior in-house IT support position. M365 Mastery: Proficient in admin tasks; certifications like ...

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business … National scale. The 2nd Line Contractor will be part of the team who picks up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. SHIFTS: The shift pattern is based on a 7-week rotation. Within this, you'll be expected ...

2nd Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time | Permanent | Monday–Friday, 9:00am–5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. … leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They’re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys ...

2nd Line Desktop Support/Workplace Engineers - Barrow (SC Eligible) £30 - £40k (dependant on skills and experience) We're hiring multiple Onsite Workplace Engineers to support a large, secure environment in Barrow-in-Furness (5 days onsite). These are hands-on 2nd … roles supporting end users in a complex environment, with opportunities to specialise in VDI and endpoint security (Ivanti/IDAC) . Core experience: Strong 2nd line/desktop support background Windows 10/7 (build, config, registry) SCCM (OS & app deployment, support) Microsoft ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team in Milton Keynes, where youll be part of a collaborative environment that values continuous learning … development. As a 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team in Milton Keynes, where youll be part of a collaborative environment that values continuous learning … development. As a 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

client is looking for an experienced IT Support Engineer (2nd/3rd Line) to join their IT team. This is an excellent opportunity for a hands-on technical professional who enjoys working across modern Microsoft technologies in a collaborative, fast-paced environment. You will … ensuring the reliability and security of IT services across the business. The Role As an IT Support Engineer, you will provide 2nd and 3rd line support across infrastructure, cloud and end-user environments, acting as a primary escalation point for technical issues. ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...