1st Line/2ndLine IT Support Analyst 3 month contract £150 - £175/day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175/day (inside IR35). Working withing the … IT support and IT infrastructure team, the IT Support Analyst will be providing 1st line/2ndline IT support both deskside and via the IT service desk to users across the organisation. You’ll be supporting across Office 365 and some of the wider Microsoft 365 suite – Azure … Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite – Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line/2ndLinesupport to users Desktop support, Service Desk support Hardware support, software support What you'll need More ❯
2ndLineSupport Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide … 1st to 3rd lineSupport across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2ndLineSupport Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2ndLineSupport … Microsoft) you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2ndLineSupport Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2ndLine & 3rd LineSupport Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the …/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2ndLine & 3rd LineSupport Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy … Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2ndLine & 3rd LineSupport Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation More ❯
2ndLine IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands … an outstanding and passionately driven team and supported by some of the industry s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2ndLine IT Support Engineer to join our IT team based in Huddersfield. As our 2ndLine IT Support Engineer you … will be accountable for providing 2ndlinesupport in person and remotely to our internal customers. Additionally, working on projects and picking up 1st LineSupport cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st LineSupport Engineers More ❯
HD3, Marsh, Kirklees, West Yorkshire, United Kingdom
Hela Brands
2ndLine IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands … an outstanding and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2ndLine IT Support Engineer to join our IT team based in Huddersfield. As our 2ndLine IT Support Engineer you … will be accountable for providing 2ndlinesupport in person and remotely to our internal customers. Additionally, working on projects and picking up 1st LineSupport cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st LineSupport Engineers More ❯
Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: 2ndLineSupport Engineer Location: Swindon Salary: £28,000 – £35,000 DOE + benefits Job Type: Full-time, permanent About the Company We are working with a well-established and expanding MSP that supports a wide range of SME clients across the South West. Due to continued growth and an increase in client demand … they are looking to strengthen their service desk with an experienced 2ndLineSupport Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys variety, problem-solving and providing first-class service in a dynamic environment. The Role As a 2ndLineSupport Engineer … upgrades and new technology deployments. The role offers plenty of scope to broaden your skills across cloud, networking, security and telephony. Key responsibilities include: Handling escalated tickets and providing 2ndline technical support to SME clients Supporting and administering Windows Server, Active Directory and Microsoft 365 environments Troubleshooting networks, firewalls, VPNs, switches and WiFi Assisting More ❯
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
Cambridge, Cambridgeshire, England, United Kingdom
VIQU IT Recruitment
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
2ndLine IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking … a 2ndLine IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2ndLine IT Support Engineer, you will be responsible for documenting incidents and service requests, resolving support issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2ndLine IT Support Engineer: 3+ years in an IT support role with robust 2ndlinesupport capabilities, including diagnosing and resolving More ❯
2ndLineSupport Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities … with exposure to emerging technologies. The RoleAs a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Akkodis
2ndLineSupport Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities … with exposure to emerging technologies. The RoleAs a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Akkodis
2ndLineSupport Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities … with exposure to emerging technologies. The RoleAs a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯
2ndLineSupport Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements Security (SC Clearance) or able to achieve. Proven experience More ❯
2ndLineSupport Salary: Up to £35k Hours: Monday – Friday, 8:30 am – 5:30 pm (with overtime paid for additional project work) A full driving license is essential for this role. Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career … in 2ndLineSupport? Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers … and expanding their service desk team. They are looking for an experienced 2ndLineSupport Engineer to join their team. What you will be doing Providing 2ndLine remote and onsite support to a wide range of customers Acting as an escalation point for 1st Line engineers Assisting More ❯
2ndLineSupport Engineer Opportunity for an experienced 2ndLineSupport Engineer to join one of the North Easts most rapidly growing Managed Service Providers in their Durham office. Salary between £25,000 and £30,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are … Managed Service Providers. With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we're now looking for an experienced 2ndLine Engineer to join the team. Benefits: Quarterly performance based bonus scheme. Access to a company vehicle and expenses paid. Employee discount programs. And many more! What … will you be doing? You will be responsible for resolving IT issues to a 2ndLine level, you'll be working closely with a team of engineers and management to help resolve issues as quickly as possible to keep the businesses systems flowing. You will also be a key face for the company attending client site visits More ❯
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to … provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2ndLinesupport experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Crimson
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - £35,000 - £38,000 per annum 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to … provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real … estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2ndLinesupport experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
2ndLineSupport Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident … 2ndLineSupport Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
2ndLineSupport Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and … confident 2ndLineSupport Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
1st/2ndLine IT Support Engineer Location: Wokingham Salary: to £28,000 Are you ready to take the next step in your IT career? We're looking for a 1st/2ndLine IT Support Engineer to join our close-knit technical services team in Wokingham. This isn't … could be the move for you. What you'll be doing Acting as the first point of contact for IT support queries (phone & email) Providing 1st/2ndline remote support and escalating when needed Managing customer requests such as installations, user account changes, and updates Carrying out daily/weekly health and … be eligible to live and work in the UK Full UK driving licence required If you are a 1st LineSupport Engineer, IT Technician, or 2ndLineSupport Engineer, looking for a role where you can make an impact, grow your skills, and work on more than just tickets, we'd More ❯
Onsite Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer/2nd … join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer/2ndLine Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via More ❯
2ndLineSupport Engineer Bechtle are Europe's leading IT solution as service provider. As a 2ndlinesupport engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2ndline technical support … for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2ndline technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field More ❯
Nottingham, Nottinghamshire, England, United Kingdom
VIQU IT Recruitment
2ndLineSupport Engineer – Mobile Device Management Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2ndLineSupport Engineer – Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone … with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2ndLine MDM Analyst, you’ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2ndline troubleshooting and incident … ll work closely with 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You’ll Need Proven experience in a 2ndline MDM/mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices More ❯
Cheltenham, Gloucestershire, England, United Kingdom
C4S Search Ltd
JOB TITLE – 2ndLineSupport Engineer LOCATION – Cheltenham SALARY – Up to £35,000 THE BUSINESS: C4S Search are pleased to be working with UK-based medical charity who specialise in healthcare research. ABOUT THE 2ndLINESUPPORT ENGINEER POSITION: Technical Support & Issue Resolution – Work with internal IT teams … Management – Assist in rolling out new IT systems, ensuring all deployed equipment is documented, labelled, and secured. Network Monitoring & Maintenance – Monitor network performance, proactively address potential issues, and support disaster recovery planning. Compliance & Data Protection – Ensure adherence to GDPR and data protection principles in handling and storing patient data. Site & Connectivity Support – Support the … tools. Ability to communicate technical issues to non-technical users effectively. Prior experience in an IT support or service desk role. If you are interested in the 2ndLineSupport Engineer role, please send an application detailing proof of the above or contact Shona in our office. C4S Search connect future tech talent More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2ndLine IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2ndLine IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2ndLine IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2ndLine IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯