Desktop SupportAnalyst/2ndLineSupportAnalyst I have an exciting new opportunity that has become available for a Desktop SupportAnalyst/2ndLineSupportAnalyst … tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop SupportAnalyst/2ndLineSupportAnalystMore ❯
We are currently recruiting for a telecommunications company for the role of 2ndLineSupport IT Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high … Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Demonstrated hands-on experience in both 1st and 2ndLineSupport, preferably within a Network Operations Centre (NOC) or cellular network environment Excellent client-facing communication skills, with the … join a continuously growing company Organisation awarded “Best Place To Work” for the last 4 years This is an excellent opportunity for an experienced 2ndLineSupport IT Analyst to join a growing organisation that are driven towards success! For further information on More ❯
2ndLineSupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
2ndLineSupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
step up and make a real difference? If you enjoy solving technical challenges, collaborating with others, and delivering high-quality support, this 2ndLineSupport role at Bluespires could be the perfect next step! At Bluespires, we pride ourselves on doing things differently. … to gain qualifications and certifications of your choice, social activities company events, and much more! As we grow, we’re looking for a dedicated 2ndLineSupportAnalyst to join our team in Oxfordshire. You’ll play a crucial role in delivering first … , resolving technical issues, and supporting our 1st line team, all while helping to create a great experience for our clients. As 2ndLineSupportAnalyst, your responsibilities will include: Providing technical support to end users and clients remotely More ❯
2ndLineSupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
2ndLineSupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
Support the UK's most automated distribution centre with 1st/2ndline IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We … and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You’re looking for a step up from basic 1st/2ndline roles into a tech-led warehouse environment. You’re comfortable with automation vendors, or eager to learn the systems that power … them. What you’ll be doing: Providing on-site 1st/2ndlinesupport for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with More ❯
SecondLineSupportAnalyst Fully on site 24/7 Shift Pattern SC Clearance Required or Eligible Join a leading IT services company as they expand the team following a major contract win! We're looking for driven and proactive SecondLineSupport Analysts to join 24/7 Technical Operations Command Centres in Nottingham or Hatfield. What you will be doing: Provide 2ndlinesupport across a range of IT infrastructure technologies Manage batch processing and event/alert monitoring Handle incident resolution … tools Collaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearance Experience or exposure to second-line infrastructure support Working knowledge of SQL, Wintel, Messaging, Patching, and iSeries Operations Willingness to work a 24/7 rotating shift More ❯
2ndline Technical SupportAnalyst |Westbury on Trym | Full Time - 8.45 – 5.30 Monday – Friday | £32,000 - £36,000 Per Annum Our client has been providing reliable, customer-centric and high-quality IT support services and solutions to a variety of businesses … and sectors for over 25 years. They are proud to be an award-winning managed service provider, providing support to a wide range of business sectors across London, Kent, Bristol and the surrounding home counties. Are you the right person for the job? Excellent knowledge of Microsoft Windows … of annual leave Enjoy a day off on your birthday Interview Process – You'll start with a virtual interview via Microsoft Teams with our 2ndLine Team Leader and a 3rd LineSupport Analyst. If successful, you'll be invited to a face More ❯
1st/2ndLine IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2ndLineSupport … business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2ndlinesupport tickets What we’re looking for: Strong communication skills with a user-first approach Excellent attention to detail More ❯
Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2ndLine IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2ndLine IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2ndlinesupport capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2ndLine IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2ndLine IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2ndlinesupport capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯
2ndLineSupportAnalyst x 2/3 - New (REFBJ19) £30,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 2nd/3rd LineSupport Analysts … Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive supportMore ❯
Somerset, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
Role: Application SupportAnalyst Start Date: ASAP Location: Bath Status: Hybrid Salary: £31,000 I am working with one of my favourite clients to find a skilled Application SupportAnalyst to join them on a permanent basis. My client is within the … Manage and monitor inventory of site storerooms and arrange WEEE removal Work with Facilities to provision New Starters, Movers and Leavers Provide 3rd line teams with feedback of problems experienced by Service Desk customers Identify priority tickets and inform SDM of Major Incidents or Priority 1 and … I will call you to discuss! Please note we are not able to accept candidates that require sponsorship for this role. Role: Application SupportAnalyst Start Date: ASAP Location: Bath Status: Hybrid Salary More ❯
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support … delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2ndlinesupport tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. … and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2ndLine IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS More ❯
Contract - 6 Months initial - Inside IR35 - 1st and 2ndLine - Great Customer Service Essential - Onsite nr Worcester - £250-300 per day We are hiring for a technical supportanalyst to join a business that have grown recently. You will need to be able … is inquisitive and has a problem mindset would be helpful. Technical skills are O365, Endpoint and some networking really and then the customer support piece in addition to this. Please apply now for more information. Please note it is on-site 4 days per week. More ❯