1 to 25 of 32 Permanent 2nd Line Support Engineer Jobs in the UK excluding London

2nd Line Support Engineer Harrogate Offering £33,000 – £38,000 Basic Salary plus Great Benefits Technical Prospects are recruiting exclusively on behalf of a well-established IT Services Provider based in Harrogate, supporting clients throughout Yorkshire. Our client is currently recruiting an experienced … 2nd Line Support Engineer to join their established and professional technical team. This is an excellent opportunity to join a progressive organisation that values technical excellence, professional development and high standards of client service. 2nd Line Support Engineer ...

2nd Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service … Week. Two Shifts: 8:30am 5:00pm/10:00am 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer/IT Service Desk Analyst to join a busy IT Help Desk supporting managed services ...

2nd Line IT Support Engineer Location: Plymouth (Onsite) Salary: £32,500 £35,000 Hours: MondayFriday, 9:00am 5:30pm (37.5 hours per week) Employment Type: Full Time About the Company Our client is a fast-growing Managed Service Provider based in Plymouth. … take pride in their work and deliver excellent service to customers. As the business continues to grow, they are now looking to add a 2nd Line Support Engineer to the Plymouth office. The Role This is an excellent opportunity for a customer-focused ...

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint ...

2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking … This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You’ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service ...

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint ...

2nd Line IT Support Engineer Redruth, Cornwall £30,000 – £35,000 (depending on experience) Flexible working available after probation A growing and forward-thinking Managed Service Provider based in Cornwall is looking for a 2nd Line IT Support … Copilot/Copilot 365 would be highly desirable for candidates looking to work with emerging technologies. The Role You will be responsible for providing 2nd line technical support to a range of external clients, troubleshooting and resolving escalated issues while ensuring excellent customer service. ...

Title: 2nd Line IT Support Engineer Location: Birmingham Salary: £35k - £40k We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. … ideal candidate will come from an existing 2nd line role within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and network issues Troubleshoot ...

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time | Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid … responsible for resolving escalated technical issues, supporting client infrastructure, and helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints and networks Supporting Microsoft 365, Windows Server and Active Directory environments Managing tickets and ensuring issues ...

Title: 2nd Line Support Engineer Service Desk Location: Hetford, Hertfordshire (3-4 days a week in the office) Salary: Up to £35,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client … base. They are known for their technical expertise, collaborative culture, and commitment to high-quality client support. Role Overview We are seeking an experienced 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client ...

Role: 2nd Line IT Support Engineer Department: IT Reports To: Head of IT Pauline Quirke Academy of Performing Arts (PQA) is a UK-wide network of performing arts academies providing outstanding extracurricular training for students aged 4–18. Through high-quality tuition … office staff and external Principals operating PQA academies under licenses with a wide range of technical queries. You will primarily operate as a second line support engineer, working closely with our first-line support to resolve escalated issues and deliver ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line … quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues ...

necessary (travel expenses reimbursed or company vehicle provided where applicable). Reporting to the Head of IT, you will provide 1st and 2nd line IT support across the business, troubleshooting technical issues and supporting both office-based and remote users, including mobile devices and PDAs. … suitable job titles for this role would include: Junior IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, IT Helpdesk Analyst, Service Desk Analyst, IT Technician, IT Support Analyst. ...

2nd Line IT Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long … working as part of a small technical team supporting a varied client base across Microsoft cloud, infrastructure, and networking environments. Responsibilities include: Providing 2nd line support across desktop, server, and cloud environments Troubleshooting and resolving escalated technical issues Supporting Microsoft 365, Azure, and modern endpoint ...

2nd Line Support Engineer – Solve the problems others can’t. £38,000 – £42,200 | Paddington, London (Hybrid – 3 days onsite) Some engineers enjoy closing tickets. Others enjoy figuring things out. You’re the person people turn to when the problem hasn’t been … What’s in it for you? Salary: £38,000 – £42,200 Location: Paddington, London (3 days in the office, 2 from home) Role: Genuine 2nd line support with real technical depth Environment: Microsoft 365, Windows Server and modern endpoint technologies Impact ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will … hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop ...

2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast/Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst … engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you’ll play a key role in delivering high-quality IT support to internal users ...

/2nd Line Support Engineer Location: Aldershot Salary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client base … offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. This is an excellent opportunity for a technically capable engineer who enjoys working in a client-facing MSP environment. Key Responsibilities Deliver IT support to a variety of clients Provide both remote ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid ...

Your New RoleWe are currently recruiting for a proactive 1st/2nd Line IT Support Engineer on a permanent basis for our customer based in Poole, supporting circa 350 internal users.This internal-facing role is essential to maintaining the smooth and efficient running … maintain system reliability and contribute to continuous improvement across the operation.What You'll Need to SucceedYou will have previous experience in a 1st/2nd Line role with a solid understanding of Windows 10 and 11, Microsoft 365, Active Directory and experience with remote device management tools ...

Title: Level 2 Support Engineer Salary: £30,000 - £35,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity … someone with solid infrastructure and Microsoft 365 support experience who enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small … fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills ...