Ellesmere Port, England, United Kingdom Hybrid / WFH Options
CNS IT Ltd
IT Support Engineer 2nd/3rdLine Location : Chester, CH1 6LT Salary : £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract : Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT … our offices • Our engineers have received a pay rise & bonus every year for the last 18 years! IT Support Engineer 2nd/3rdLine - The Role : The role involves the support of a wide range of IT systems, site visits to install equipment and fix … team, the training you will receive and experience of working with multiple and diverse IT systems will result in you becoming a more accomplished 3rdline rated, top level IT Engineer able to face and solve any issue you come across – the ultimate engineer. Future more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
In Technology Group
Job Opportunity: 2nd/3rdline IT Engineer Location: Birmingham Salary: £35,000 Are you a skilled IT professional passionate about delivering outstanding technical support? Join our dynamic team as a Service Desk Analyst/Engineer, where you'll play a critical role … in providing 2nd and 3rdline support for IT and Communications. Be part of a service-oriented team, troubleshoot technical issues, and contribute to maintaining a seamless IT experience for on-site and remote users. Key Responsibilities: Provide expert 2nd and 3rdline support more »
3rdLine IT Support Engineer for a busy MSP with a strong background in IT background you will have strong IT support, systems admin, and network management. Working with servers, OS’s Windows and Linux. This is working in a busy service desk environment certs … be ideal - Microsoft Certified Systems Engineer, Cisco Certified Network Professional, CompTIA Server+ are highly desirable. You will have proven experience in a 3rdline support or similar role, with a strong background in IT support, systems administration, and network management in enterprise environments. Expertise in … excellent communication skills. Working well under pressure to ensure stability and reliability of IT systems. On a day-to-day basis you will: Provide 3rdline support – troubleshooting for escalated incidents and service requests, resolving complex technical IT issues related to systems, networks, applications and infrastructure They more »
Ledbury, Herefordshire, United Kingdom Hybrid / WFH Options
In Technology Group
Title: 2nd Line NOC Engineer Location: Ledbury, UK (remote) Position Type: Full-Time Salary: £40,000 - £50,000+ DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We … pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will … exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rdline support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide more »
Employment Type: Permanent
Salary: £40000 - £50000/annum Hybrid working, Health & Dental, Par
Bridgend, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Bridgend - £45,000 + Unbelievable Benefits! Role : 3rdLine IT Support Engineer Location : Bridgend Salary : £35,000 - £45,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best more »
South Glamorgan, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 3rdLineEngineerEngineer on behalf of our client based in South Wales. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be more »
our dynamic team in the fast-paced FMCG sector, where innovation and efficiency drive our success. We are seeking a talented and versatile IT 3rdLine Support Engineer to be an integral part of our IT department. If you're a problem-solver with a … passion for technology and a knack for networking and the Windows stack, we want to hear from you! Key Responsibilities: Provide 3rdline support for all IT-related issues, ensuring timely resolution and minimal disruption to operations. Troubleshoot and resolve complex issues related to the Windows stack … staff, fostering a collaborative and learning-focused environment. Document all technical procedures and troubleshooting steps for future reference. Key Requirements: Proven experience in a 3rdline support role, preferably within an FMCG or similarly fast-paced environment. Strong expertise in the Windows stack, including Windows Server, Active more »
Skelmersdale, Lancashire, North West, United Kingdom Hybrid / WFH Options
Coaction Recruitment Limited
rd Line Support Engineer £30,000 to £35,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. Our key client, a leading IT support and solutions provider, are looking for a 3 rd Line Support Engineer to join their high-performing service desk team on a permanent basis. The 3 rd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The successful … rd Line Support Engineer will be responsible for troubleshooting and resolving complex technical issues, so this position will suit an engineer with a high level of skill across a broad range of technologies. The 3 rd Line Support Engineer will more »
3rdLineEngineer| £40,000 to £45,000 | Stevenage Working for a dynamic MSP based out of Stevenage, you will be responsible for delivering exceptional service and helping clients maximize the potential of their IT systems. You will play a crucial role in supporting all more »
Rugby, Warwickshire, West Midlands, United Kingdom
XACT PLACEMENTS LIMITED
Are you looking for a new exciting opportunity working as a 2 nd/3 rd Line Support Engineer to be based in Rugby? Main Duties of the Role To hold a high level of customer service for all support queries To consult on infrastructure problems … take ownership of user complex incidents, changes and problems and be proactive when dealing with user issues. To troubleshoot and resolve the more complex 3rdline issues that 2nd line engineers have escalated Proactively help resolve 1st/2nd/3rdlinemore »
Stevenage, Hertfordshire, South East, United Kingdom
Connexa
3rdLine Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a … knack for problem-solving and delivering top-tier technical solutions? Our client is looking for an experienced 3rdLine Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across customer sites and the … support IT infrastructure, including servers, networks, and security * Advise clients on system improvements and future IT strategies * Work closely with internal staff, clients, and 3rd parties to ensure high-quality service delivery * Keep accurate and up-to-date technical documentation Benefits: * Casual dress code * Company events * Pension scheme * Employee more »
3rdLine Technical Support & Project Engineer Location: Stevenage (Head Office and Customer Sites) Contract: Full-time, Permanent Salary: Up to £45,000 (Dependent on experience) Working hours: 08:30-18:00, Monday to Friday (Excluding Public Holidays) Are you a seasoned IT professional with a … knack for problem-solving and delivering top-tier technical solutions? Our client is looking for an experienced 3rdLine Technical Support & Project Engineer to join their dynamic team in Stevenage. This is a fantastic opportunity to further your career, working across customer sites and the … support IT infrastructure, including servers, networks, and security * Advise clients on system improvements and future IT strategies * Work closely with internal staff, clients, and 3rd parties to ensure high-quality service delivery * Keep accurate and up-to-date technical documentation Benefits: * Casual dress code * Company events * Pension scheme * Employee more »
Service Desk Analyst – 2nd/3rdLine Support I am currently recruiting on behalf of a leading Supply Chain Organisation in Surrey for a Service Desk Analyst to join them on a permanent basis. We are essentially seeking a Service Support Agent (2nd/3rdline … in the area of logging and resolving technical issues with laptops, PCs and handheld devices. We are looking to engage with a 2nd/3rdLine Support Agent with the following: Has some knowledge of the majority of the software products or platforms used. With more extensive more »
Bridgend, Wales, United Kingdom Hybrid / WFH Options
The Growth Consultants
Our client is an IT Managed Service Provider, specialising in Cloud Technologies, IT Infrastructure and Cyber Security. About the 3rdLine Support role. As 3rdLine Support you would have the following responsibilities. Troubleshooting and resolving incidents passed from 1st & 2nd line Working with internal, external stakeholders and 3rd parties to provide solid incident management resolutions Progressing all incidents in a timely manner to ensure SLA’s are met Tracking of all incidents and escalation and closure of incidents on confirmation from the customer of successful resolution Installation and … configuration of IT hardware and software User account support What are they looking for. Previous experience working at 2nd line as a minimum for a Managed Service Provider Experience working with Windows Server & Windows 10 Good working knowledge of O365 Knowledge and experience of WAN/LAN technologies more »
2nd/3rdLine IT Engineer Upto 35K per annum Opportunity Support the IT department in maintaining the IT environment by providing proactive maintenance activities and specific business change projects. Support employees to utilise their technology efficiently by providing excellent user support and training. Strong … policies, procedures, set-up and documentation are understood and followed, providing training as and when required. Point of escalation for 1st/2nd line Engineer. Monitoring and reporting on key security factors. Leading and managing IT projects; specifically based around Microsoft 365 and ERP systems. Identify opportunities and … ensure platforms are safe and secure for users. Strong understanding of IT safety and security procedures. Required experience, skills & abilities: Experience in 2nd/3rdLine support for hybrid users (helpdesk). (Essential) Extensive understanding and experience implementing Microsoft 365 Enterprise and ERP systems (Essential) Experience adapting more »
Join Our Team as a 3rdLine Helpdesk Engineer in Leeds. Position: Senior IT Helpdesk Engineer Location: Leeds Salary: Up to £50,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be … a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Provide key 3rdLine IT Support to external clientele Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional … of a team that's shaping the future of technology. Apply now and embark on an exciting journey as our Senior IT Support Engineermore »
Employment Type: Permanent
Salary: £40000 - £50000/annum Training - Hands on - Exposure
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
In Technology Group Limited
Job Role: ThirdLineEngineer Salary: £35,000 - £45,000 Location: Stratford-upon-Avon Are you a skilled ThirdLineEngineer looking for a role where your expertise will be truly valued? We're working with a company in Stratford-upon-Avon more »
Shrewsbury, Shropshire, United Kingdom Hybrid / WFH Options
Connect2TalentSolutions
Connect2Talent Solutions are currently recruiting a 3rdLine Systems Engineer on behalf of our client in Shrewsbury. It is a permanent position with hybrid working arrangements. It is essential that you have a broad range of knowledge and skills but are able to specialise in … infrastructure availability. To collaborate with software developers to ensure that new system components integrate and are compatible with the infrastructure. To provide 2nd and 3rdline support to identify, diagnose and resolve recurring and escalated incident support issues. To manage vendor relationships when dealing with operational issues more »
Role: 2x 3rdLine Support Engineers required Permanent only Location: Plymouth Salary: £37k - £54k depending on experience + 6% annual bonus Onsite role: Need to be on-site 5 days per week to start with, there maybe flexibility on this over time but not at the start … the UK but owned by a large us company so you get the big company benefits with the small company culture. They require2x experienced 3rdLine Support Engineer to undertake a permanent position based at their Plymouth office. In order to be successful, you will more »
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Nine Twenty
We are seeking a highly skilled Infrastructure/3rdLine Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. You will be responsible for providing advanced technical support to both our customer base and internal staff, ensuring … Support Requests through our ITSM Tools or by Telephone Provide expert-level support to resolve complex IT issues escalated from 1st and 2nd line support teams. Diagnose and troubleshoot hardware, software, and network-connectivity related problems. Installing, and upgrading Operating Systems Administer and maintain servers, including installation, configuration more »
Chorleywood, Hertfordshire, United Kingdom Hybrid / WFH Options
Maxnett
2nd/3rdLine IT Support Engineer | Chorleywood, Herts | Full Time | £28,000 to £45,000 per year Our client is a small but well-established Managed Service Provider delivering a comprehensive range of outsourced IT services to all types of organisations. The business is … What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR. more »
and 2nd Line Support - logging incidents into the service desk system and managing tickets triaged from front-line support. Provide 3rdLine support with networking tasks and project work. Management of escalation through other teams always ensuring high quality of feedback and service more »
Whiteley, Hampshire, Segensworth, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Do you have a minimum of 3 years working for an MSP? Are you experienced with complex 3rdline support queries? We're looking for a senior support engineer to join our growing team. As a member of the technical operations team, you will play … knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with our customers. Job responsibilities: Provide 3rd level technical support to customers, resolving complex hardware and software issues and reducing reoccurring incidents. Collaborate with, and mentor junior members of the service more »
Due to the continued success and expansion of Magdalene we have an exciting opportunity for a Technical Support Engineer to join our team in Kirkintilloch, Scotland. You will be required to work 37.5 hours per week, Monday to Friday with 1 week out of 4 on call to … the fixed, mobile and utilities infrastructure networks for both public and private sectors of the market.Our services include acquisition, design, construct, rigging, first line maintenance, managed services, capital project delivery, complete network outsourcing, smart metering, and satellite solutions. The role & responsibilities: A key customer-facing role, providing 3rdline … agreed timescales. Provide input and sign off around acceptance into service for all new projects What we need from you. Capable of working to 3rdline support level on OSS, PDH, SDH & IP technologies. Skilled in networks including copper, fibre and radio infrastructure Structured approach to governance more »
Employment Type: Permanent
Salary: 4% Matched pension, Health cash plan, Life assurance, 33 Holidays
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Interact Consulting Limited
Windows Server/Network Engineer Required for global organisation based within its datacentre in Wellingborough. This is an exciting opportunity for a server engineer/systems administrator to come in and gain hands on experience in a rapidly expanding datacentre. The opportunity will see the successful … server engineer work on high level secure projects building and configuring windows server 2016 and 2019, working on active directory and exchange and comprehensively extending the current Cisco network and virtual environment utilising VMWare. You must have hands on experience (not helpdesk phone based) of Windows and Linux more »