1 to 25 of 52 Permanent 3rd Line Support Jobs in the UK excluding London

Senior IT Support Engineer, 2nd Line AND 3rd Line roles Location: Bristol Salary Range: £30000-55000 + Benefits DOE Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything … to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and Firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. You'll Stand Out With … Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

IT Support Engineer - 3rd Line - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. … Leading School is seeking to secure a 3rd Line - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line More ❯

Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: Providing business-as-usual third-line IT support to all their town and city sites and head-office users (plus, cover for second-line support, where necessary) Performing server … administration, in line with business requirements and security needs Contributing to IT projects, in line with business focus Managing and supporting local and cloud services for availability/health/capacity The role will require: A thorough understanding of troubleshooting IT problems Enthusiasm and initiative to prioritise and resolve issues quickly Excellent team and communications skills … Supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting Hardware and life cycle management of servers and workstation/laptops Administering and supporting e-mail server, Active Directory and business continuity Articulating technical concepts to a varied business audience Advising third parties on how their technologies integrate with the core systems Working alongside More ❯

Manager and be responsible for supporting infrastructure across the hundreds of retail/high street sites and head office in Watford too. Role: - providing business-as-usual third-line IT support to all their town and city sites and head-office users(plus, cover for second-line support, where necessary)- performing server … administration, in line with business requirements and security needs- contributing to IT projects, in line with business focus- managing and supporting local and cloud services for availability/health/capacity The role will require: - a thorough understanding of troubleshooting IT problems- enthusiasm and initiative to prioritise and resolve issues quickly- excellent team and communications skills … supporting an IT helpdesk, application support, business intelligence and SAP teams, with complex troubleshooting- hardware and life cycle management of servers and workstation/laptops- administering and supporting e-mail server, Active Directory and business continuity- articulating technical concepts to a varied business audience- advising third parties on how their technologies integrate with the core systems- working alongside More ❯

Role: 3rd line IT Support Location: Gillingham Salary: £45,000 We are seeking a skilled and motivated 3rd Line IT Support Engineer to join our dynamic and growing IT team. This is a hands-on technical role that involves providing high-level support across a variety of systems … to multiple sites. If you're passionate about troubleshooting, infrastructure support, and enjoy working in a varied environment - we want to hear from you! Key Responsibilities Provide 3rd line support for users. Troubleshoot and maintain Windows Server environments (2012-2022). Administer Microsoft 365 services, including Azure AD, InTune, SharePoint, and Exchange Online. … user systems. Maintain clear documentation of systems, procedures, and issue resolution. Travel between sites as needed to support local infrastructure and deployments. Requirements Proven experience in a 3rd line IT support or similar technical support role. Strong knowledge of the technologies listed above. Excellent diagnostic and problem-solving skills. Full UK More ❯

We aresupportingan awesome business in Glasgow looking for a 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working (3/… in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). Administer and … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT support and More ❯

We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working …/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT & Telephony support More ❯

location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems. Responsibilities: Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure … resolution methodology. Qualifications: +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Azure, Windows Server, MS Exchange/365, Active Sync, Active Directory, LAN/WAN, MDM and Microsoft More ❯

Job Title: 3rd Line Support Engineer (MSP) - Location: Hybrid/Lowestoft - Full-Time, Permanent Position - Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering … and scalable IT solutions, with a strong emphasis on proactive support and long-term client relationships. Our IT support team are looking for an experienced 3rd Line Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you … re confident across Windows environments, cloud platforms, and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rd Line Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support More ❯

Job Title: 3rd Line IT Engineer Salary: Up to £45,000 Location: Maldon, Essex We're working with a well-established, friendly Managed Service Provider (MSP) based in Maldon, Essex, who are looking for a 3rd Line IT Engineer to join their growing team. This is a fantastic opportunity for a skilled, experienced engineer … re looking for a senior role with real variety, plenty of autonomy, and ongoing opportunities to gain further certifications, this could be a perfect fit. The Role: As a 3rd Line Engineer, you'll be a senior technical point of escalation within the business, supporting both the Service Desk team and clients directly. You'll work on … environment? Structured training & funded certifications? Senior technical role with autonomy and variety? Ongoing career progression opportunities? Regular team events and a positive, supportive culture If you're an experienced 3rd Line Engineer looking for your next challenge with a genuinely nice company that invests in its people More ❯

2nd/3rd line Support Engineer (MSP Experience Required) Permanent IT Support BBBH80 Conor May-Payne Apply now Job Title: 2nd/3rd line Support Engineer (MSP Experience Required) Location: Reading The Role A leading Managed Service Provider is seeking a talented 3rd line support engineerto join their dynamic team. Specializing in IT support, CRM, and software development, this organization is dedicated to providing excellent service to its clients while fostering a supportive and growth-oriented workplace. Perks and Benefits : 22 days holiday (increasing with tenure) Matched company pension scheme Sick pay Free on-site parking Monthly team lunch clubs and … table and football table Company laptop This role also offers career development opportunities, with a focus on supporting employees to achieve their professional goals. Key Responsibilities Provide technical support via phone, email, or in person. Troubleshoot and resolve issues with operating systems, software applications, and hardware (including desktops, laptops, servers, routers, printers, and firewalls). Log and manage More ❯

3rd Line Support Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rd Line Support Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire and offices around the UK. This role is a mixture … of 3rd Line/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. Main Tasks and Competencies Working with the Service Desk team on escalated issues, support … infrastructure and SANs Pro-actively build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rd line daily checks, reporting & resolving issues to the agreed procedure Ensure client DR systems are fully More ❯

Job Role: 3rd Line Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rd Line Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role – 3rd Line Support Engineer Our client is seeking a highly experienced 3rd Line Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rd line support, focusing on incident and service request management, delivering exceptional service to our business. Duties – 3rd Line Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out More ❯

and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: •Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems •Designing, quoting and delivering Windows Server infrastructure and backup solutions •Supporting clients remotely, by phone More ❯

and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯

and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone More ❯

across nine UK locations, Xerox IT Services aims to help SME organisations work smarter. That means expertise in identifying and implementing appropriate technologies, combined with the ability to support those solutions to optimise a customer's return on investment. Xerox IT Services provides agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those … in providing a high-quality IT support services to our customers for the Glasgow, Scotland location. The primary function of the role is to act as a 3rd line engineer that takes ownership of escalated IT support calls, due to either their high technical or priority nature. The individual should be comfortable liaising … with customers over the phone or email, possess a familiarity of Xerox IT clients and the ability to access all relevant support tools and information as required. In addition to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for More ❯

3rd Line Support/Senior Support/Cloud Support/Infrastructure Support – Based in Leeds- Will need to be able to become SC Cleared. As 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support, you … Group Policy. Excellent Azure solutions (SaaS, PaaS, & IaaS), DFS & FSlogix, Exchange/M365, Powershell scripting. Strong experience of managing Virtual Environments (VMWare and/or Hyper-V). Successful 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support will need to be able to become SC … Cleared and have excellent verbal and written communication skills with previous experience of working within a fast-paced environment, preferably enterprise level/within a MSP. Any 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support who has had any previous experience of adding value to More ❯

3rd Line Support/Senior Support/Cloud Support/Infrastructure Support – Based in Leeds- Will need to be able to become SC Cleared. As 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support, you … Group Policy. Excellent Azure solutions (SaaS, PaaS, & IaaS), DFS & FSlogix, Exchange/M365, Powershell scripting. Strong experience of managing Virtual Environments (VMWare and/or Hyper-V). Successful 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support will need to be able to become SC … Cleared and have excellent verbal and written communication skills with previous experience of working within a fast-paced environment, preferably enterprise level/within a MSP. Any 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support who has had any previous experience of adding value to More ❯

for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line/Senior Support Engineer Location: Leeds Type: Permanent Salary: £35,000 - £38,000 About Us: We are a leading MSP dedicated to providing exceptional … we are looking for a dynamic individual to join our team and help us maintain our high standards of service in our own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯

3rd Line Support Engineer Job Market: IT/Information Technology 3rd Line Support Engineer - About the role Working in a new , dedicated in house Service Desk function to support the growing business and evolving technology needs. As a Third Line Engineer, you will serve as a senior technical specialist within the IT team, responsible for resolving the most complex and critical issues that cannot be addressed by First … scalability Document technical processes, known issues, and architectural decisions in the knowledge base 3rd Line Support Engineer - Key requirements Proven experience in a Third Line or senior infrastructure support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to More ❯

Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line IT Support … Engineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rd Line Engineer, you'll be the go-to expert for advanced troubleshooting, system maintenance, and project-based infrastructure tasks. You'll work closely with our IT Service … Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rd line support for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining core systems including backups, monitoring tools, and documentation Playing a key role in infrastructure projects, working More ❯

3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯

3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯