3rd Line Support Jobs in the UK excluding London

Third Line Support
UK > UK excluding London

The median Third Line Support salary in the UK excluding London is £42,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 456 411 570
Rank change year-on-year -45 +159 +36
Permanent jobs requiring a 3rd Line Support 129 396 182
As % of all permanent jobs advertised in the UK excluding London 0.33% 0.56% 0.31%
As % of the Job Titles category 0.36% 0.59% 0.34%
Number of salaries quoted 124 371 171
10th Percentile £35,725 £31,250 £32,500
25th Percentile £36,750 £32,500 £35,400
Median annual salary (50th Percentile) £42,500 £39,500 £40,000
Median % change year-on-year +7.59% -1.25% -
75th Percentile £52,500 £43,750 £45,000
90th Percentile £56,375 £52,500 £55,000
UK median annual salary £45,000 £40,000 £42,000
% change year-on-year +12.50% -4.76% +5.00%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 35,427 67,196 53,197
% of permanent jobs with a recognized job title 90.64% 94.83% 89.21%
Number of salaries quoted 18,481 47,540 30,291
10th Percentile £27,000 £26,750 £29,750
25th Percentile £37,574 £35,000 £38,750
Median annual salary (50th Percentile) £51,645 £50,000 £53,000
Median % change year-on-year +3.29% -5.66% +6.00%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,750 £81,250
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

3rd Line Support
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support in the UK excluding London

3rd Line Support
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Support in the UK excluding London.

Salary trend for 3rd Line Support in the UK excluding London

3rd Line Support
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 3rd Line Support in the UK excluding London over the 6 months to 15 May 2025.

Salary histogram for 3rd Line Support in the UK excluding London

3rd Line Support
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the UK excluding London region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +43 45 £50,000 +25.00% 15
South East -32 31 £42,500 +13.33% 17
West Midlands +33 26 £37,500 - 8
North of England +6 23 £40,000 +6.67% 9
East Midlands +38 19 £50,000 +5.26% 7
South West +98 16 £40,000 -5.88% 3
North West +1 16 £42,500 +9.68% 4
East of England +27 11 £45,000 +5.88% 12
Yorkshire +37 5 £35,000 -12.50% 3
North East +18 2 £36,250 +11.54% 2
Northern Ireland - 2 £52,500 -
Scotland +90 1 £32,500 -23.53% 2
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 15 May 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Support in the job title.

1 84 (65.12%) Windows
2 77 (59.69%) Microsoft 365
3 76 (58.91%) Microsoft
4 74 (57.36%) Azure
5 72 (55.81%) Active Directory
6 70 (54.26%) Firewall
7 60 (46.51%) Windows Server
8 50 (38.76%) Microsoft Exchange
9 46 (35.66%) Microsoft Intune
10 43 (33.33%) Problem-Solving
11 42 (32.56%) Cisco
12 41 (31.78%) VMware
12 41 (31.78%) Social Skills
13 40 (31.01%) WAN
14 36 (27.91%) LAN
14 36 (27.91%) DNS
14 36 (27.91%) PowerShell
15 34 (26.36%) VMware Infrastructure
16 31 (24.03%) DHCP
16 31 (24.03%) ITIL
17 29 (22.48%) Meraki
18 25 (19.38%) VLAN
19 23 (17.83%) VoIP
20 21 (16.28%) Windows Server 2016
20 21 (16.28%) Hyper-V
20 21 (16.28%) SharePoint
21 20 (15.50%) Citrix
22 19 (14.73%) VPN
22 19 (14.73%) Linux
23 18 (13.95%) Cybersecurity

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (38.76%) Microsoft Exchange
2 21 (16.28%) SharePoint
3 16 (12.40%) IIS
4 5 (3.88%) Exchange Server 2013
5 1 (0.78%) Office Communications Server
5 1 (0.78%) SharePoint 2010
5 1 (0.78%) Skype for Business
Applications
1 8 (6.20%) Microsoft Office
2 1 (0.78%) Microsoft Excel
Cloud Services
1 77 (59.69%) Microsoft 365
2 74 (57.36%) Azure
3 14 (10.85%) AWS
4 11 (8.53%) OneDrive
5 9 (6.98%) Entra ID
6 6 (4.65%) Azure Storage
7 2 (1.55%) Mimecast
8 1 (0.78%) Azure Stack
Communications & Networking
1 70 (54.26%) Firewall
2 40 (31.01%) WAN
3 36 (27.91%) DNS
3 36 (27.91%) LAN
4 31 (24.03%) DHCP
5 25 (19.38%) VLAN
6 23 (17.83%) VoIP
7 19 (14.73%) VPN
8 17 (13.18%) Wi-Fi
9 16 (12.40%) Remote Desktop
10 15 (11.63%) SAN
11 14 (10.85%) TCP/IP
12 13 (10.08%) SD-WAN
13 10 (7.75%) ADSL
14 7 (5.43%) Cisco Firepower
14 7 (5.43%) Internet
15 6 (4.65%) Wireless
15 6 (4.65%) Wireless Security
16 3 (2.33%) BGP
16 3 (2.33%) EIGRP
Database & Business Intelligence
1 12 (9.30%) Amazon RDS
2 6 (4.65%) SQL Server
Development Applications
1 2 (1.55%) JIRA
General
1 41 (31.78%) Social Skills
2 11 (8.53%) Manufacturing
3 10 (7.75%) Analytical Skills
4 8 (6.20%) Aerospace
4 8 (6.20%) Automotive
5 6 (4.65%) Telecoms
6 3 (2.33%) Electronics
7 2 (1.55%) Inclusion and Diversity
7 2 (1.55%) Retail
8 1 (0.78%) Advertising
8 1 (0.78%) Banking
8 1 (0.78%) Billing
8 1 (0.78%) Documentation Skills
8 1 (0.78%) Finance
8 1 (0.78%) Influencing Skills
8 1 (0.78%) Legal
8 1 (0.78%) Organisational Skills
Libraries, Frameworks & Software Standards
1 2 (1.55%) Software Packaging
2 1 (0.78%) FreeSWITCH
2 1 (0.78%) Node.js
Miscellaneous
1 12 (9.30%) Onboarding
2 6 (4.65%) Driving Licence
2 6 (4.65%) Video Conferencing
3 5 (3.88%) Replication
4 3 (2.33%) FMCG
4 3 (2.33%) IoT
4 3 (2.33%) Operational Technology
4 3 (2.33%) Renewable Energy
5 2 (1.55%) PKI
6 1 (0.78%) Clustering
6 1 (0.78%) Data Centre
6 1 (0.78%) Hybrid Cloud
6 1 (0.78%) Self-Motivation
6 1 (0.78%) Smartphone
6 1 (0.78%) Team-Oriented Environment
Operating Systems
1 84 (65.12%) Windows
2 60 (46.51%) Windows Server
3 21 (16.28%) Windows Server 2016
4 19 (14.73%) Linux
5 16 (12.40%) Windows Server 2019
6 8 (6.20%) Windows 10
7 7 (5.43%) VMS
8 2 (1.55%) Windows Server 2012
9 1 (0.78%) Android
9 1 (0.78%) Apple iOS
9 1 (0.78%) Mac OS
Processes & Methodologies
1 43 (33.33%) Problem-Solving
2 31 (24.03%) ITIL
3 18 (13.95%) Cybersecurity
4 16 (12.40%) Customer Service
5 15 (11.63%) Infrastructure Management
6 14 (10.85%) Mentoring
6 14 (10.85%) Server Building
7 13 (10.08%) Disaster Recovery
7 13 (10.08%) Presales
8 12 (9.30%) Data Security
8 12 (9.30%) Network Design
9 10 (7.75%) Change Management
10 8 (6.20%) Storage Management
11 7 (5.43%) Continuous Improvement
11 7 (5.43%) Zero Trust
12 6 (4.65%) Business Continuity
12 6 (4.65%) ITSM
12 6 (4.65%) Network Virtualisation
12 6 (4.65%) Project Management
12 6 (4.65%) Root Cause Analysis
Programming Languages
1 36 (27.91%) PowerShell
2 13 (10.08%) SQL
Qualifications
1 12 (9.30%) Cisco Certification
2 8 (6.20%) CCNP
3 7 (5.43%) A+ Certification
3 7 (5.43%) CCIE
3 7 (5.43%) Microsoft Certification
4 6 (4.65%) DBS Check
5 5 (3.88%) Degree
5 5 (3.88%) Network+ Certification
5 5 (3.88%) SC Cleared
5 5 (3.88%) Security Cleared
6 4 (3.10%) DV Cleared
7 2 (1.55%) Computer Science Degree
8 1 (0.78%) Azure Certification
8 1 (0.78%) CCNA
Quality Assurance & Compliance
1 7 (5.43%) Cyber Essentials
2 4 (3.10%) Cyber Essentials PLUS
2 4 (3.10%) ISO/IEC 27001
3 1 (0.78%) SLA
System Software
1 72 (55.81%) Active Directory
2 34 (26.36%) VMware Infrastructure
3 21 (16.28%) Hyper-V
4 12 (9.30%) XenApp
5 11 (8.53%) Terminal Services
6 6 (4.65%) vSphere
7 4 (3.10%) Virtual Desktop
8 3 (2.33%) Virtual Servers
9 1 (0.78%) Docker
9 1 (0.78%) ISA Server
9 1 (0.78%) Microsoft Virtual Server
9 1 (0.78%) VMware ESXi
Systems Management
1 46 (35.66%) Microsoft Intune
2 9 (6.98%) SCCM
3 3 (2.33%) FortiGate
4 2 (1.55%) Autotask
4 2 (1.55%) Proxmox
5 1 (0.78%) Backup Exec
5 1 (0.78%) Kubernetes
Vendors
1 76 (58.91%) Microsoft
2 42 (32.56%) Cisco
3 41 (31.78%) VMware
4 29 (22.48%) Meraki
5 20 (15.50%) Citrix
6 15 (11.63%) Fortinet
7 14 (10.85%) HP
8 13 (10.08%) Aruba
9 12 (9.30%) CheckPoint
9 12 (9.30%) SonicWALL
10 7 (5.43%) Palo Alto
11 6 (4.65%) Dell
11 6 (4.65%) NetApp
12 5 (3.88%) Okta
12 5 (3.88%) Sage
13 4 (3.10%) arcserve
14 3 (2.33%) Juniper
15 2 (1.55%) Avaya
15 2 (1.55%) Oracle
15 2 (1.55%) Sophos