21 of 21 Permanent 3rd Line Support Engineer Jobs in the UK excluding London

2nd/3rd Line Support Engineer - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists … who provide 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rd Line Support Engineer to join the team and help support our customers. As our new 2nd/3rd … will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rd Line Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems More ❯

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known … Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised … Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation More ❯

3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Technology has partnered with a leading MSP near Solihull to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Birmingham | £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Berkshire - £45,000 Do you want to be an exceptional 3rd line Support Engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career inside a … value, key clients. This is a visible, senior support role where you'll handle escalations, and act as a technical mentor within the business. Key skills: Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with … re looking for a technically stimulating role in a business that genuinely values training and development - get in touch! Apply online or Call Tim Davey for a quick turnaround. 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 More ❯

Job Description 3rd Line Storage Support Engineer SC & DV Cleared Basingstoke - Fully Onsite Shift Working (Apply online only) or (Apply online only)) Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you … this by working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve: We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high … of loss or disaster recovery. Conducting daily checks of the solution, producing documentation and maintaining the product's lifecycle management. The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account. Your transferable skills and experience: vCentre Event Management Tooling (SCOM) Dell EMC More ❯

3rd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3rd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 3rd Line Support Engineer you will be working closely with the Build Project Coordinator, you will liaise with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the … of mobile automation tools, and a commitment to support the end user mobile estate. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience in a 3rd line support or senior mobile endpoint engineering role. * Modern Device Management using Workspace ONE to manage a large mobile customer estate * Workspace ONE Unified Endpoint More ❯

Job Title: 3rd Line Engineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rd Line Engineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As … a 3rd Line Engineer, you will handle escalated incidents, carry out system administration, and take ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rd line technical incidents and service … system upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rd Line Engineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference More ❯

Be the Go-To 3rd Line Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional … to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rd line support role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and … across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and More ❯

Position: 3rd Line Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rd Line Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot … resolve. You'll work closely with infrastructure, development, and network teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rd line support or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full … expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

3rd Line Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make … a real impact in the education sector. What youll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rd Line Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting … internal and external clients. Duties and Responsibilities 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/… 2nd line engineers Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good networking experience Deliver major system upgrades and project work Please note this role is fully on-site More ❯

3rd Line Storage Support Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. MOD. As a 3rd Line Storage Support Engineer, youll play a vital role in maintaining and supporting enterprise-grade backup … and storage solutions, ensuring high availability and resilience across secure infrastructure environments. This is a hands-on role involving daily operational support, event monitoring, and lifecycle management of critical storage platforms. Youll work closely with internal teams and stakeholders, contributing to a high-profile government account. Whats on Offer: Salary Up to £50k DOE 5% company bonus … Security clearance bonus Benefits pack 10% employer pension, 26 days leave plus banks, private medical, life assurance & more Certification support paid exams and training materials for professional development On-call rota 1 week in every 4/5 (compensated) Excellent career progression and skill up opportunities What youll be doing: Supporting and maintaining enterprise storage and backup platforms More ❯

Excellent opportunity for a skilled 3rd Line Cloud Support Engineer to join a global leading MSP's Service Operations team on a high-security project. Youll work alongside 2nd and 3rd Line Engineers, supporting a high-profile user community, engaging directly with customers and stakeholders, and ensuring smooth day-to … to 10% Benefits pack - includes private medical, life assurance etc. 1st class skill up opportunities with new certification support Excellent career progression program What Youll Do Provide 3rd Line support in a secure cloud and network environment. Use IT Service Management Toolset to manage incidents and requests. Monitor and triage events using event More ❯

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure … engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation More ❯

Excellent opportunity for a skilled 3rd Line Cloud Support Engineer to join a global leading MSP's Service Operations team on a high-security project. Youll work alongside 2nd and 3rd Line Engineers, supporting a high-profile user community, engaging directly with customers and stakeholders, and ensuring smooth day-to More ❯

Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical services across the UK. They are committed to technology innovation and have a long and proud history of More ❯

Our Client: Our client supports over 250,000 end users across 1,100 sites, providing network connectivity to a range of critical services across the UK. They are committed to technology innovation and have a long and proud history of More ❯

RequiredSkills& TechnicalExpertise VMwareCloudFoundation(VCF):Strongexperiencedeploying,supporting,andtroubleshootingVCFenvironments,includingkeycomponentsofvCenter,ESXi,vSAN. VMwareNSX:SolidunderstandingofNSXnetworkingandsecuritycapabilitiesincludingDFW,routing,andNAT. VeeamBackup&Replication:Provenexperienceinbackupconfiguration,restoretesting,replication,andDRplanning. SolidunderstandingofvSphereenvironments,distributednetworking,andstorageintegration. FamiliaritywithmonitoringtoolssuchasAriaOperationsandLogicMonitor,automation/scripting(PowerCLI,Bash),andpatchmanagement. AbouttheRole IamlookingforaSeniorManagedServicesEngineerwithdeeptechnicalexpertiseinVMwareCloudFoundation(VCF),VMwareNSX,andVeeamBackup&ReplicationtojoinourdynamicManagedServicesteam.Youllberesponsiblefordeliveringexceptionalsupportandservicetoourenterpriseclients,ensuringhighavailability,performance,andreliabilityacrosshybridcloudinfrastructures. Thisroleisidealforaself More ❯