3rd Line Support Engineer Jobs in the UK excluding London

Third Line Support Engineer
UK > UK excluding London

The median Third Line Support Engineer salary in the UK excluding London is £40,000 per year according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 527 649 686
Rank change year-on-year +122 +37 -169
Permanent jobs requiring a 3rd Line Support Engineer 229 119 171
As % of all permanent jobs advertised in the UK excluding London 0.33% 0.19% 0.24%
As % of the Job Titles category 0.34% 0.22% 0.25%
Number of salaries quoted 221 110 167
10th Percentile £31,250 £32,400 £29,750
25th Percentile £35,000 £35,400 £31,250
Median annual salary (50th Percentile) £40,000 £40,250 £40,000
Median % change year-on-year -0.62% +0.63% -
75th Percentile £43,750 £49,688 £45,625
90th Percentile £51,750 £55,000 £50,000
UK median annual salary £40,000 £41,705 £40,000
% change year-on-year -4.09% +4.26% -

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,742 54,869 68,064
% of permanent jobs with a recognized job title 94.79% 89.26% 95.83%
Number of salaries quoted 47,250 31,160 43,040
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

3rd Line Support Engineer
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Support Engineer in the UK excluding London.

Salary trend for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 3rd Line Support Engineer in the UK excluding London over the 6 months to 3 May 2024.

Salary histogram for 3rd Line Support Engineer in the UK excluding London

3rd Line Support Engineer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the UK excluding London region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +51 87 £42,000 +5.00% 14
Midlands +45 43 £38,500 -18.95% 7
North of England +53 40 £32,500 -19.25% 11
West Midlands +42 31 £37,500 -9.64% 5
South West 0 29 £47,500 +26.67% 5
North East +16 24 £32,500 -5.11% 4
East of England +27 23 £42,500 +7.59% 2
East Midlands +1 12 £40,000 -27.27% 2
Yorkshire +78 8 £40,000 -11.11% 1
North West -10 8 £42,250 +4.32% 6
Scotland -59 7 £48,500 +14.12% 1
3rd Line Support Engineer
UK

3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 3 May 2024, 3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Support Engineer in the job title.

1 143 (62.45%) Microsoft
2 135 (58.95%) Microsoft 365
3 133 (58.08%) Windows
4 128 (55.90%) Azure
5 116 (50.66%) Firewall
6 106 (46.29%) VMware
7 100 (43.67%) Active Directory
8 99 (43.23%) Windows Server
9 86 (37.55%) VMware Infrastructure
10 83 (36.24%) Social Skills
11 74 (32.31%) Hyper-V
12 66 (28.82%) Microsoft Exchange
13 63 (27.51%) SQL Server
14 62 (27.07%) Citrix
15 61 (26.64%) Veeam
16 59 (25.76%) ITIL
17 51 (22.27%) SharePoint
18 50 (21.83%) Microsoft Intune
19 47 (20.52%) SQL
20 46 (20.09%) SAN
21 45 (19.65%) WAN
22 42 (18.34%) DNS
23 39 (17.03%) Cisco
24 38 (16.59%) Microsoft Certification
25 37 (16.16%) Wi-Fi
26 36 (15.72%) LAN
26 36 (15.72%) Driving Licence
27 35 (15.28%) Degree
28 33 (14.41%) Amazon RDS
29 32 (13.97%) DHCP

3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (28.82%) Microsoft Exchange
2 51 (22.27%) SharePoint
3 12 (5.24%) IIS
4 6 (2.62%) Exchange Server 2000
4 6 (2.62%) Exchange Server 2010
5 5 (2.18%) Exchange Server 2007
6 4 (1.75%) Exchange Server 2013
7 2 (0.87%) WordPress
Applications
1 31 (13.54%) Microsoft Office
2 18 (7.86%) Microsoft Excel
3 1 (0.44%) MS Visio
Business Applications
1 1 (0.44%) Dynamics CRM
1 1 (0.44%) Dynamics NAV
Cloud Services
1 135 (58.95%) Microsoft 365
2 128 (55.90%) Azure
3 23 (10.04%) Entra ID
4 16 (6.99%) OneDrive
5 14 (6.11%) AWS
6 11 (4.80%) SaaS
7 10 (4.37%) IaaS
7 10 (4.37%) PaaS
8 9 (3.93%) Power Platform
9 6 (2.62%) Mimecast
10 5 (2.18%) Google Workspace
11 2 (0.87%) Amazon S3
11 2 (0.87%) OpenDNS
12 1 (0.44%) Azure Stack
12 1 (0.44%) Dynamics 365
12 1 (0.44%) GCP
Communications & Networking
1 116 (50.66%) Firewall
2 46 (20.09%) SAN
3 45 (19.65%) WAN
4 42 (18.34%) DNS
5 37 (16.16%) Wi-Fi
6 36 (15.72%) LAN
7 32 (13.97%) DHCP
8 28 (12.23%) VPN
9 24 (10.48%) VLAN
10 20 (8.73%) TCP/IP
11 19 (8.30%) Wireless
12 15 (6.55%) VoIP
13 13 (5.68%) Remote Desktop
14 11 (4.80%) SD-WAN
15 10 (4.37%) WLAN
16 7 (3.06%) FTP
16 7 (3.06%) IPsec
16 7 (3.06%) OSPF
17 6 (2.62%) NAS
17 6 (2.62%) VSAN
Database & Business Intelligence
1 63 (27.51%) SQL Server
2 33 (14.41%) Amazon RDS
3 2 (0.87%) MariaDB
3 2 (0.87%) MySQL
3 2 (0.87%) SQLPlus
Development Applications
1 2 (0.87%) Hudson
2 1 (0.44%) JIRA
General
1 83 (36.24%) Social Skills
2 19 (8.30%) Documentation Skills
2 19 (8.30%) Law
2 19 (8.30%) Organisational Skills
3 16 (6.99%) Analytical Skills
4 10 (4.37%) Telecoms
5 9 (3.93%) Games
6 8 (3.49%) Inclusion and Diversity
7 4 (1.75%) Finance
7 4 (1.75%) Pharmaceutical
7 4 (1.75%) Public Sector
8 3 (1.31%) Retail
9 2 (0.87%) Legal
9 2 (0.87%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.31%) 802.1X
2 2 (0.87%) LAMP
2 2 (0.87%) V-Ray
Miscellaneous
1 36 (15.72%) Driving Licence
2 25 (10.92%) Replication
3 23 (10.04%) Enterprise Storage
4 12 (5.24%) Management Information System
4 12 (5.24%) Self-Motivation
5 10 (4.37%) Data Centre
6 7 (3.06%) Client/Server
6 7 (3.06%) Clustering
7 6 (2.62%) iPad
8 2 (0.87%) PKI
8 2 (0.87%) Team-Oriented Environment
9 1 (0.44%) Hybrid Cloud
9 1 (0.44%) Renewable Energy
9 1 (0.44%) Security Posture
Operating Systems
1 133 (58.08%) Windows
2 99 (43.23%) Windows Server
3 27 (11.79%) Windows Server 2016
4 22 (9.61%) Linux
5 21 (9.17%) Windows Server 2012
6 16 (6.99%) Windows 10
7 13 (5.68%) Windows Server 2019
8 8 (3.49%) Windows Server 2008
9 5 (2.18%) Debian
10 3 (1.31%) CentOS
10 3 (1.31%) Mac OS
11 2 (0.87%) Red Hat Enterprise Linux
11 2 (0.87%) Ubuntu
11 2 (0.87%) Windows 7
Processes & Methodologies
1 59 (25.76%) ITIL
2 32 (13.97%) Infrastructure Engineering
2 32 (13.97%) Problem-Solving
3 23 (10.04%) Cybersecurity
4 21 (9.17%) Incident Management
5 20 (8.73%) Customer Service
6 19 (8.30%) Migration
7 18 (7.86%) Remote Monitoring and Management
8 17 (7.42%) Desktop Virtualisation
9 16 (6.99%) Change Control
10 14 (6.11%) Multi-Factor Authentication
11 12 (5.24%) Agile
11 12 (5.24%) Root Cause Analysis
12 10 (4.37%) Antivirus Management
13 9 (3.93%) Proactive Monitoring
13 9 (3.93%) Systems Engineering
14 7 (3.06%) High Availability
14 7 (3.06%) Mentoring
14 7 (3.06%) Patch Management
14 7 (3.06%) Problem Management
Programming Languages
1 47 (20.52%) SQL
2 21 (9.17%) PowerShell
3 2 (0.87%) C#
Qualifications
1 38 (16.59%) Microsoft Certification
2 35 (15.28%) Degree
3 19 (8.30%) Azure Certification
3 19 (8.30%) Cisco Certification
4 16 (6.99%) CCNA
5 9 (3.93%) MCSE
6 7 (3.06%) ITIL Foundation Certificate
6 7 (3.06%) Security Cleared
7 6 (2.62%) CCNP
7 6 (2.62%) Network+ Certification
8 5 (2.18%) MCSA
9 4 (1.75%) MCP
10 3 (1.31%) A+ Certification
10 3 (1.31%) RHCT
11 2 (0.87%) CompTIA Security+
11 2 (0.87%) Computer Science Degree
11 2 (0.87%) SC Cleared
12 1 (0.44%) CCENT
12 1 (0.44%) JNCIA
12 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (1.75%) SLA
2 3 (1.31%) ISO/IEC 27001
3 2 (0.87%) Cyber Essentials
3 2 (0.87%) GDPR
3 2 (0.87%) NIST
4 1 (0.44%) GxP
System Software
1 100 (43.67%) Active Directory
2 86 (37.55%) VMware Infrastructure
3 74 (32.31%) Hyper-V
4 20 (8.73%) VMware ESXi
5 10 (4.37%) Virtual Machines
6 9 (3.93%) vSphere
7 7 (3.06%) Virtual Desktop
8 4 (1.75%) Citrix Hypervisor
9 3 (1.31%) KVM
9 3 (1.31%) Terminal Services
10 2 (0.87%) Docker
10 2 (0.87%) pfSense
10 2 (0.87%) Virtual Servers
10 2 (0.87%) VMware Server
11 1 (0.44%) NFS
11 1 (0.44%) XenApp
Systems Management
1 50 (21.83%) Microsoft Intune
2 10 (4.37%) SCCM
3 5 (2.18%) Jamf Pro
3 5 (2.18%) Microsoft Clustering
4 3 (1.31%) vCenter Server
5 2 (0.87%) Active Directory Federation Services
5 2 (0.87%) Backup Exec
5 2 (0.87%) Dell DRAC
5 2 (0.87%) Microsoft Data Protection Manager
5 2 (0.87%) SCDPM
5 2 (0.87%) WSUS
6 1 (0.44%) Ansible
6 1 (0.44%) Autotask
6 1 (0.44%) DatAdvantage
6 1 (0.44%) Failover Clustering
6 1 (0.44%) QRadar
6 1 (0.44%) Stealthwatch
6 1 (0.44%) Symantec Endpoint Protection
Vendors
1 143 (62.45%) Microsoft
2 106 (46.29%) VMware
3 62 (27.07%) Citrix
4 61 (26.64%) Veeam
5 39 (17.03%) Cisco
6 21 (9.17%) HP
6 21 (9.17%) Sophos
7 13 (5.68%) WatchGuard
8 11 (4.80%) Meraki
9 9 (3.93%) Draytek
10 8 (3.49%) Datto
10 8 (3.49%) Dell
11 6 (2.62%) Acronis
12 5 (2.18%) ConnectWise
12 5 (2.18%) Juniper
12 5 (2.18%) Ubiquiti
13 4 (1.75%) Google
13 4 (1.75%) NetApp
14 3 (1.31%) Apple
14 3 (1.31%) Red Hat