Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
Hayward Hawk
an enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the ability to work under pressure. Strong communication and interpersonal skills. Knowledge of cyber security principles and practices more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a more »
Newquay, England, United Kingdom Hybrid / WFH Options
King's Service Centre
assets are procured, received, deployed, recovered, and disposed of in accordance with King’s policy. Work with the Senior SACM Analysts to: Manage the BMC Helix queues for Asset Management and EUS King’s Service Centre, ensuring that SLS targets are met. Process new software requests assigned to the more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of more »