etc, as well as internal training on the Gigaclear network, fibre splicing and testing? A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications / accreditations? Reporting to the Operations Manager the Field Engineer will then be responsible for a variety of tasks involved in the BreakFix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, breakfix & fibre specifications. Key Accountability … Fix schedules, working with stakeholders to deliver on time, safely and to standard BreakFix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix Service repair on PIA PON network communities Initial first response to Gigaclear’s overhead More ❯
are looking for an enthusiastic Customer Engineer to join our dynamic team. This position is well suited to an individual that is looking to advance their career in engineering / IT and gain hands-on experience in a thriving and supportive workplace. Position Summary & Key Areas of Responsibility: To diagnose faults, make repairs and to replace modules on ATM … s and associated peripherals. Responsible for installation, maintenance, and repairs on equipment within an assigned territory / region to ensure continuity of customer operations and a high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements … May require prolonged travel, carrying and lifting tool kit / parts of varying weights. May require bending / squatting, walking / standing / sitting for prolonged periods The role requires the ability to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively Company vehicle with fuel More ❯
are looking for an enthusiastic Customer Engineer to join our dynamic team. This position is well suited to an individual that is looking to advance their career in engineering / IT and gain hands-on experience in a thriving and supportive workplace. Position Summary & Key Areas of Responsibility: To diagnose faults, make repairs and to replace modules on ATM … s and associated peripherals. Responsible for installation, maintenance, and repairs on equipment within an assigned territory / region to ensure continuity of customer operations and a high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements … May require prolonged travel, carrying and lifting tool kit / parts of varying weights. May require bending / squatting, walking / standing / sitting for prolonged periods The role requires the ability to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively Company vehicle with fuel More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum Private health insurance ? Pension
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Nottingham / Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up … lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Undertake day to day operational work (including server / desktop / laptop / patching / LAN / printer / software) in designated customer sites to meet SLA and KPI requirements, ensuring that all … ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager / Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service / project delivery targets. Completes any other relevant duties applicable to More ❯
Kingston upon Hull, City of Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Ricoh
lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Undertake day to day operational work (including server / desktop / laptop / patching / LAN / printer / software) in designated customer sites to meet SLA and KPI requirements, ensuring that all … ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager / Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service / project delivery targets. Completes any other relevant duties applicable to … the scope of the role as requested to meet the requirements of the contract or if requested by the Service Delivery Manager / Service Operations Manager. Ensure Minor Change, Incidents and any Work Package or Project work are scheduled / undertaken to ensure that all agreed timescales and service levels are met. Maximise revenue by identifying potential business More ❯
call duties may be required. Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Asset and peripheral deployments In depth investigation into issues to pass back to … 3rd line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade /breakfix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows … Operating Systems Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management / organisational More ❯
services to our Managed Service customers. This is a full-time field-based role with flexibility to work across various healthcare settings. Youll be responsible for installations, upgrades, break-fix support, and ongoing system maintenance. What youll do As an IT Managed Service Engineer, youll deliver technical services efficiently and professionally, ensuring customer satisfaction … maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key responsibilities include: Install and commission new systems, and upgrade existing hardware / software. Provide break-fix and BAU support to customer systems. Maintain regular communication with customers during service delivery. Log and report issues thoroughly, referencing historical data where applicable. … set you apart: Experience in service desk or technical support roles. Knowledge of Microsoft server and workstation operating systems. Experience with virtualization technologies (e.g., Hyper-V). Strong TCP / IP and Windows networking skills. Familiarity with MS Active Directory and configuration of switches / routers. Experience troubleshooting peripherals in NHS or corporate environments. Excellent planning, reporting, and More ❯
Structured Cabling Engineer (Managed Services Engineer) Onsite at customer sites in and around the Bristol and South West area Permanent Summary We are seeking a Structured Cabling Engineer / Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying out tasks such as breakfix, installations etc. This is a great opportunity for anyone who has been working in the Fibre / Data / Voice arena and who is looking to grow and develop their skill set. Some of the key deliverables of the role will include: Always operate in a safe manner and in accordance … this role which we can assist in obtaining Driving Licence will be required Benefits include: Company van provided 25 Days Holiday + Bank Holidays with an option to Buy / Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24 /More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
are able to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware breakfix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in … the ITSM toolset or equivalent ticketing system. To own end to end Incident and queue management, including 3rd party ticket management as well as requests for additional services hardware / software, system access, configuration, desk moves and setup, and support where IT presence is required. To engage escalation policies and procedures in order to ensure adherence to contractual SLAs. … when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10 / 11 Active Directory / Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC diagnosis. Customer More ❯
individual customer clearances which is essential to the role. You would need to be open upon request to be part of an on-call rota if required. Hardware Break … fix competency and experience would be preferable, but training will be provided. An in-depth knowledge of the Microsoft product suite is essential including Win 7 / 10 & 11 along with Office365. Good customer facing skills and communication is crucial Contact Steve Hill on 07825837229 IND / LET More ❯
individual customer clearances which is essential to the role. You would need to be open upon request to be part of an on-call rota if required. Hardware Break … fix competency and experience would be preferable, but training will be provided. An in-depth knowledge of the Microsoft product suite is essential including Win 7 / 10 & 11 along with Office365. Good customer facing skills and communication is crucial Contact Steve Hill on (phone number removed) IND / LET More ❯
Needham Market, Suffolk, United Kingdom Hybrid / WFH Options
Multithread
content for social media. Vendor and client networking. Services To Be Delivered: Network design. Wireless design, survey and diagnostic. Pre-configuration of Network equipment before dispatch. Provide remote break-fix support for network configurations to customers. Skills Required: Familiarity with helpdesk or CRM software platforms. Previous experience with providing end-user support. Good communication … Full and part-time considered. Salary on application. If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk / Technical Support Specialist, we would love to hear from you. More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment
content for social media. Vendor and client networking. Services To Be Delivered: Network design. Wireless design, survey and diagnostic. Pre-configuration of Network equipment before dispatch. Provide remote break-fix support for network configurations to customers. Skills Required: Familiarity with helpdesk or CRM software platforms. Previous experience with providing end-user support. Good communication … Full and part-time considered. Salary on application. If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk / Technical Support Specialist, our client would love to hear from you. More ❯
Employment Type: Permanent, Part Time, Work From Home
content for social media. Vendor and client networking. Services To Be Delivered: Network design. Wireless design, survey and diagnostic. Pre-configuration of Network equipment before dispatch. Provide remote break-fix support for network configurations to customers. Skills Required: Familiarity with helpdesk or CRM software platforms. Previous experience with providing end-user support. Good communication … Full and part-time considered. Salary on application. If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk / Technical Support Specialist, our client would love to hear from you. More ❯
a basic understanding of network fundamentals. As an IT Technician, your role will be very varied and hands-on, involving day-to-day tasks such as: Hardware troubleshooting, break-fix, testing and configuration (Tablets, Tills, Laptops, Routers, Servers, Switches etc.) Configure networks, servers, switches, and computer hardware Carry out scripting with tools such as More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include: Remote / On Site Support, Ticket management, Experience working in an ITIL environment. Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired. Email services … workstations and network hardware across multiple remote sites. General desktop support, Hardware\software diagnosis and break fix. Windows OS 7,8 and 10 DNS, DHCP, TCP / IP, LAN, Routing, VPN and WAN. Interest and exposure to security (Firewalls, Windows security – server and workstation) Ind / Letchworth More ❯
halls, and executive meetings in integrated AV spaces. AV Systems Operation : Set up and operate audio, video, and lighting systems (both digital and analogue). Video Conferencing : Manage VC / AC calls using platforms and hardware such as Zoom, Cisco, and Polycom … from scheduling and testing to live support and monitoring. Equipment & Maintenance : Prepare equipment for events, carry out 1st / 2nd line fixes, preventative maintenance, and liaise with the Breakfix team where required. Client Liaison : Act as the technical point of contact for internal stakeholders, senior executives, and external contractors or vendors. Technical Administration : Maintain records, manage tickets, and support … a senior AV or event technician role within a corporate or conference centre environment. Strong leadership skills and the ability to motivate a team. In-depth knowledge of AV / VC equipment and platforms (Zoom, Cisco, Polycom). Competency in setting up and supporting livestreams and hybrid events. Proficiency with Microsoft Office and familiarity with AV ticketing systems. Exceptional More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
ECS
Helpdesk Analyst Salary: £25,000 - £28,000 Location: Leicester Working Hours: 4 on / 4 off shift pattern, 8:00am - 8:00pm Our managed services client is expanding their Helpdesk team and is seeking several Helpdesk Support Analysts to join their dynamic environment. You'll be supporting a wide partner base across maintenance contracts, MAC requests, and T&M … server, storage, and voice technology issues. Own cases from logging to resolution or escalation, ensuring timely updates and customer satisfaction. Fulfil incidents and requests with a focus on hardware breakfix maintenance support. Essential Skills.. Previous experience in IT / network support or a helpdesk role. Strong customer service skills - delivering excellent experiences is key. Experience with hardware breakfix maintenance More ❯