South West London, London, United Kingdom Hybrid / WFH Options
PUBLIC & COMMERCIAL SERVICES UNION
in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives. Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation. Salary and Location Band 4, London Spine points 27-23 Starting salary … p.a. rising to £58,877 p.a. in annual increments PCS Clapham Successful candidates for the Member Response Team Manager will be able to demonstrate: Management of CRM systems, functions and applications Effective people management and development skills Ability to manage projects with successful time and budgetmanagement The main duties of the Member Response Team Manager … on service quality metrics An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager. The role of Member Response Team Manager offers hybrid working with flexibility to work from More ❯
Employment Type: Permanent, Part Time, Work From Home
our modernisation initiatives. Your new role Effectively lead the planning, execution and delivery of multiple complex projects ensuring they are on track and deliver on time within scope and budget Excelllent communication and stakeholder management skills Effective risk management, governance and reporting Strong team management and leadership, with an ability to flex the team as appropriate … and articulate these clearly Attract, select, develop, motivate, train, and retain a high-quality workforce to deliver excellent outcomes and customer service About you Extensive experience in a Project Management function General Insurance experience is preferred Experience of project management, Financial and budgetmanagement, Management of external contractors to agreed service levels, Proven communicator with … excellent people management experience gained in a similar position. Experience developing and presenting business cases and recommendations to senior stakeholders. Experience leading teams or practices, In-depth experience relevant to project delivery Experience supporting projects/change initiatives across a variety of delivery environments Why QBE? At My Best At QBE, we want our people to feel rewarded and More ❯
of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … three years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budgetmanagement responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket managementBudgetmanagementMore ❯
of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support … three years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budgetmanagement responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may … those with longer notice periods, and offer a clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. Skills: Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket managementBudgetmanagementMore ❯
of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate … three years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budgetmanagement responsibilities and uses a Kanban board to organise workload. Candidates should be trustworthy, detail-oriented, and confident in client-facing situations. Interaction with some smaller clients may … clear career path with training and funding towards Adobe certification, progressing towards Head of Support roles. What we look for in a Service Desk Manager Service desk or project management background Strong organisational and triage skills Confident and personable client communication Experience managing multiple clients (approx. 15) First-line support experience Detail-oriented ticket managementBudgetmanagementMore ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
us as a Lead Security Architect to play a key role in our security architecture function at an exciting time. Are you a proactive problem solver with strong stakeholder management skills? This could be the role for you! You'll take responsibility for the security solutions and Security architecture for applications, information and infrastructure. Providing advice, guidance and consultancy … value and identifying opportunities to enhance security capabilities for products and services used within the organisation. 6. Responsible for the security blueprint solutions for complex protective and vulnerability security management of both physical and data assets clearly defining the as-is and to-be security architectures and document the transition to the to-be solution and its integration in … the overall Enterprise and Security Architecture blueprints. Staff Management 7. Management of staff including all line management responsibilities, performance management, appraisals, disciplinary, and standard HR processes for Security operations.8. Undertake recruitment and selection in line with organisational processes and participate in the implementation and delivery of initiatives to secure suitable resources, increase skills levels and develop More ❯
inclusive environment where everyone can thrive. The Opportunity This is a brand new position reporting into our Director of Operations Shared Services. The Head of Operations MI, Performance and Budget Assurance is responsible for leading the development, implementation, and continuous improvement of Management Information (MI) systems, performance reporting across all operational functions and tracking, reporting and assurance of … data visualisation tools to provide actionable insights. Collaborate with senior leadership to identify key performance indicators (KPIs) and metrics that accurately reflect operational health and progress MI System Development & Management Oversee the design, development, and maintenance of comprehensive MI dashboards, reports, and data models. Generate impactful operational performance MI and insights to drive continuous improvement initiatives. Identify cross-cutting … tactical decision-making. Conduct deep-dive analyses on specific operational challenges or opportunities. Develop and deliver specialised performance reporting for agile "POD" (team) structures, supporting their effectiveness and transparency. BudgetManagement & Analysis Develop and maintain a robust BudgetManagement Dashboard, providing real-time visibility into budget allocation, expenditure, and variance. Proactively identify budgetary hotspots, threats More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Made Tech Limited
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Made Tech Limited
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
Wales, Yorkshire, United Kingdom Hybrid / WFH Options
Made Tech Limited
the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the … establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key responsibilities Delivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track … projects are on track. Oversee dependencies, action/issue monitoring, and controls and help to perform health checks work streams/SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in More ❯
house CRM expert, advising and influencing senior leaders across Sales, Marketing, Digital, and IT. Use data and insights to improve engagement, conversion rates, and customer lifetime value. Stakeholder & Partner Management Run cross-functional workshops and sessions to define CRM needs, customer journeys, and capabilities. Oversee relationships with Salesforce partners to ensure on-time, high-quality delivery. Represent CRM at … deliver multi-channel journeys (email, SMS, print, retargeting). Introduce personalisation, behavioural triggers, and dynamic content to boost engagement. Maintain a library of reusable, brand-compliant CRM assets. Performance & BudgetManagement Define and monitor CRM KPIs across acquisition, conversion, retention, and advocacy. Analyse campaign performance and recommend improvements to maximise ROI. Manage the CRM budget and ensure … partners and agencies Skilled at running senior-level workshops and engaging stakeholders Experience in customer journey mapping, automation, campaign analytics, and GDPR-compliant CRM strategies Strong commercial awareness and budgetmanagement skills Preferred: 4–8 years' experience in senior CRM, digital marketing, or customer engagement roles Excellent leadership, communication, and influencing skills More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
Project Manager CRM, Project Delivery, SaaS Platforms, Stakeholder Management, Agile/Flexible Delivery Salary up to £60k Hybrid working in Chester For more information, please email me directly at or call on 07880 358 148. Who We Are: We're a fast-growing digital consultancy delivering large-scale CRM and systems transformation projects for a wide range of clients. … call on 07880 358 148. By applying, you consent to us processing your details for this vacancy only. We look forward to hearing from you! Key Skills: CRM Project Management, Stakeholder Management, Project Governance, Salesforce, Dynamics, SaaS Platforms, Multi-Phase Delivery, Agile/Waterfall Hybrid, Cross-Functional Teams, Systems Transformation, Risk Management, Change Delivery, BudgetManagementMore ❯
Telford, Shropshire, West Midlands, United Kingdom
Premier Technical Recruitment
off for the automation of the project - including (but not limited to) FDS, electrical design, FAT, electrical installation planning, commissioning & final acceptance testing. Responsible for all aspects of Resource Management for each assigned project, you will ensure projects materials are identified, in budget, ordered and delivered onsite to project schedule and will create associated project documentation to satisfy … Project Manager will oversee the activities of fellow team members and ensure compliance with relevant H&S legislation as applicable and provide high level weekly project updates to the management team detailing Key risks, opportunities and escalations as necessary. Able to work away as required and also attend meetings at an associated facility in Nottingham, you will undertake additional … as part of the team, both on site and in the workshop, ensuring all relevant Health and Safety legislation is adhered to. Skilled in all aspects of scheduling, prioritization, budgetmanagement, task management and risk management, you will essentially demonstrate at least 5 years previous experience of project management within a logistics automation environment with More ❯
off for the automation of the project - including (but not limited to) FDS, electrical design, FAT, electrical installation planning, commissioning & final acceptance testing. Responsible for all aspects of Resource Management for each assigned project, you will ensure projects materials are identified, in budget, ordered and delivered onsite to project schedule and will create associated project documentation to satisfy … Project Manager will oversee the activities of fellow team members and ensure compliance with relevant H&S legislation as applicable and provide high level weekly project updates to the management team detailing Key risks, opportunities and escalations as necessary. Able to work away as required and also attend meetings at an associated facility in Nottingham, you will undertake additional … as part of the team, both on site and in the workshop, ensuring all relevant Health and Safety legislation is adhered to. Skilled in all aspects of scheduling, prioritization, budgetmanagement, task management and risk management, you will essentially demonstrate at least 5 years previous experience of project management within a logistics automation environment with More ❯
technology and products. Where required become certified on supplier/manufacturer accreditations to bolster the Companies standing within that supplier/manufacturer. Identify gaps in knowledge and work with Management teams to plug these gaps. About You Previous experience in a similar role as Technical Project Manager within an Audio-Visual environment Experienced of budgetmanagementManagementMore ❯
leadership, delivery oversight, and client or stakeholder engagement Demonstrable experience in the delivery of residential, care, healthcare or supported living schemes Commercially astute, with experience of P&L responsibility, budgetmanagement, or internal resourcing Technically strong, with Revit/BIM awareness and a focus on compliance and buildability Excellent leadership, communication, and organisational skills Ambition to develop into … leadership, delivery oversight, and client or stakeholder engagement Demonstrable experience in the delivery of residential, care, healthcare or supported living schemes Commercially astute, with experience of P&L responsibility, budgetmanagement, or internal resourcing Technically strong, with Revit/BIM awareness and a focus on compliance and buildability Excellent leadership, communication, and organisational skills Ambition to develop into More ❯
limited to) FDS, electrical design (including AutoCAD layouts and converting mechanical layout into Controls layout), FAT, electrical installation planning, commissioning & final acceptance testing. Responsible for all aspects of Resource Management for each assigned project, you will ensure projects materials are identified, in budget, ordered and delivered onsite to project schedule and will create associated project documentation to satisfy … as part of the team, both on site and in the workshop, ensuring all relevant Health and Safety legislation is adhered to. Skilled in all aspects of scheduling, prioritization, budgetmanagement, task management and risk management, you will essentially demonstrate at least 3 years previous experience of project management within a logistics automation environment with More ❯
Telford, Shropshire, West Midlands, United Kingdom
Premier Technical Recruitment
limited to) FDS, electrical design (including AutoCAD layouts and converting mechanical layout into Controls layout), FAT, electrical installation planning, commissioning & final acceptance testing. Responsible for all aspects of Resource Management for each assigned project, you will ensure projects materials are identified, in budget, ordered and delivered onsite to project schedule and will create associated project documentation to satisfy … as part of the team, both on site and in the workshop, ensuring all relevant Health and Safety legislation is adhered to. Skilled in all aspects of scheduling, prioritization, budgetmanagement, task management and risk management, you will essentially demonstrate at least 3 years previous experience of project management within a logistics automation environment with More ❯
Project Management Plan, execute, and monitor a variety of digital projects, including website builds (from inception to launch), ongoing design and development retainers, and individual ad-hoc requests from our client base. Manage ongoing website maintenance and designer retainers, communicating deliverables with clients, ensuring everything is scheduled and the retainer stays on track and within budget. Scope out new … consistent communication with internal teams, clients, and external partners throughout the project lifecycle. Track project progress, monitor budgets, and provide regular status updates to stakeholders. Implement and maintain project management best practices and methodologies. Ensure all project deliverables meet quality standards and client expectations. Support with project phases, such as content upload and testing. Manage project closure, including post … project reviews and lessons learned. Financial Management Manage project budgets effectively, ensuring projects are delivered within allocated resources. Track and report on retainer utilisation and ad-hoc request costs. Forecast resource needs and manage freelance budgets. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders, including clients and freelance partners. Act as the primary point More ❯
timelines, milestones, and deliverables. Communicate project updates to stakeholders. Assist in the preparation of project reports and presentations. Help with the logistical side of hardware and software rollouts Vendor Management: Act as a point of contact for IT vendors and suppliers. Manage vendor contracts and agreements. Track vendor performance and ensure compliance with service level agreements (SLAs). Assist … in the evaluation and selection of new vendors. Asset Management: Maintain an accurate inventory of IT hardware and software assets. Track asset lifecycle and manage asset disposal. Ensure compliance with software licensing agreements. Assist with asset audits and reporting. Communication and Reporting: Prepare and distribute IT-related communications to staff. Generate reports on IT department activities and performance. Maintain … and update the IT department's intranet or internal communication platforms. Act as a go between for the IT department, and other departments to facilitate communication. BudgetManagement: Assist with budget tracking and reporting for the IT department. Help with cost analysis for IT purchases. Track IT related spending Qualifications: Education: Associate's or Bachelor's degree More ❯
Network Engineering, with proven expertise in managing complex projects from inception to completion. The successful candidate will be responsible for ensuring that all projects are delivered on time, within budget, and to the required quality standards. This role also involves managing scope, schedule, budget, quality, safety, and change management. The position is a hybrid-based Network Project Manager … role in one of the DXC reginal delivery centres in either Erskine or Newcastle. Expectation is the successful candidate will cover project management delivery on complex technical network projects. Suitable candidates must have or be able to achieve SC clearance Key Responsibilities: Project Management: Oversee the planning, coordination, and control of projects to achieve specified objectives, ensuring projects … are functionally and financially viable. Scope and Schedule Management: Define and manage project scope, and develop detailed project schedules, ensuring timely delivery of milestones. BudgetManagement: Monitor and control project budgets, ensuring that financial objectives are met, and resources are allocated efficiently. Quality Assurance: Ensure that all project deliverables meet the required quality standards and align with More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
Network Engineering, with proven expertise in managing complex projects from inception to completion. The successful candidate will be responsible for ensuring that all projects are delivered on time, within budget, and to the required quality standards. This role also involves managing scope, schedule, budget, quality, safety, and change management. The position is a hybrid-based Network Project Manager … role in one of the DXC reginal delivery centres in either Erskine or Newcastle. Expectation is the successful candidate will cover project management delivery on complex technical network projects. Suitable candidates must have or be able to achieve SC clearance Key Responsibilities: Project Management: Oversee the planning, coordination, and control of projects to achieve specified objectives, ensuring projects … are functionally and financially viable. Scope and Schedule Management: Define and manage project scope, and develop detailed project schedules, ensuring timely delivery of milestones. BudgetManagement: Monitor and control project budgets, ensuring that financial objectives are met, and resources are allocated efficiently. Quality Assurance: Ensure that all project deliverables meet the required quality standards and align with More ❯
contract to a key public sector customer. North solutions range from basic systems to fully integrated solutions bringing together CCTV, Access Control, Fire, Intruder, and BMS into a single management console. The successful applicant will be responsible for planning, organizing, managing, and executing the project achieving successful outcomes for our customers. The ideal applicant will have proven experience as … E, or technology installation projects within residential or similar high-risk environments. KEY RESPONSIBILITIES: Project Leadership & Delivery: Lead, plan, execute, and finalise projects according to strict deadlines and within budget, with a focus on quality and safety. Define project scope, goals, and deliverables in collaboration with senior management and stakeholders. Develop and manage detailed project plans, schedules, and … legislation. Maintain and manage the digital "Golden Thread" of information in SharePoint and SafetyCulture, ensuring accurate and up-to-date documentation is available at all times. Structural & Fire Safety Management: Manage and mitigate risks associated with core drilling through risers, ensuring structural integrity is maintained and documented. Oversee the implementation of robust and compliant fire stopping solutions following any More ❯
troubleshoots reported project issues. Skills & Experience Essential 8+ years' experience with traditional Waterfall and Agile delivery methodology and development methods Certified with appropriate qualifications is desirable, 1. Structured Project Management : Prince/PMP 2. Agile certification, such as Scrum, SaFe, AgilePM 3. Information Security/Data Protection certification An appropriate degree, equivalent qualification or experience Desirable Be a passionate … opportunities. Be able to take people along with you, empowering new ways of working and successfully executing on those opportunities. Have extensive cyber security delivery and programme/project management experience, Retail experience would be beneficial. Be technically strong across a range of IT disciplines and systems, including cloud and network security. Have worked in a Programme delivery role … of security frameworks & standards (ISO 27001, NIST, CIS, GDPR, SOC 2) Be experienced in 'hands on' technology software delivery from initiation to implementation. Have knowledge of programme and project management methodology and managing full lifecycle of programmes from definition to BAU service whilst tracking and reporting on progress. Experience of resource management and budgetmanagement/ More ❯
by providing leadership and day to day supervision of a Maintenance Team, prioritising workload and managing appropriate resources. Develop and execute long-term engineering strategies alongside the wider automation management team Prioritise repairs, breakdowns and planned preventative maintenance and co-ordinate the maintenance teams' daily/weekly activities while actively planning their workload, taking into consideration operational elements Escalate … Agree with the Site Maintenance Manager spares stockholding and order maintenance spares and equipment as required Maintain all materials handling equipment and ensure an efficient operation of the Building Management System Ensure a flexible and common sense approach to Health and Safety notifying Team Managers and/or other staff members of any type of hazard which can be … Mobile Robotics) technology Implement best-in-class maintenance strategies to maximise operational efficiency Lead preventative maintenance operations while minimising equipment downtime Ensure critical spares availability and maintain effective parts management Stakeholder Management Build strong partnerships with depot teams, property teams, and senior technology stakeholders Manage vendor and contractor relationships to ensure exceptional service delivery Collaborate with peers to More ❯