1 to 25 of 32 Permanent CMDB Jobs in the UK excluding London

in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions. Experience with DevOps More ❯

on experience working with ServiceNow including at least 3+ years in an architectural role. Hands-on delivery expertise across ITSM, CSM, ITOM, Discovery, and integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with … Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with More ❯

to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯

to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯

assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You More ❯

with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to More ❯

PRTG to monitor network health and escalate abnormalities. Maintain accurate and timely records in ServiceNow. Follow documented runbooks and escalate to senior engineers where required. Assist with documentation and CMDB updates related to network configurations. Contribute to improvement ideas around monitoring, alert handling, and standard operating procedures. What You Will Have Working experience with enterprise networking (Cisco or equivalent). More ❯

and software products to ensure proper identification, control, and status accounting of the baseline for each (sub-)system, element and/or component Experience navigating PLM system or Configuration Management Database (e.g., Windchill) Ability to maintain and document development status to ensure adherence to policy and planned schedules Demonstrated interest (professionally or academically) in government Desirable experience and traits: Knowledge More ❯

travel to customer site(s) where required. Strive to become a Trusted Advisor for customer to encourage repeat business and business development Oversee the maintenance and accuracy of the CMDB, ensuring it accurately reflects the organization's IT infrastructure, assets, and relationships. Supporting Account Director with identification and progression of further Managed Services business. Highlight inefficiencies in internal communication and More ❯

Commvault), perform DR tests and restore checks Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll More ❯

Commvault), perform DR tests and restore checks * Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll More ❯

and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯

and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯

Movers and Leaver process (JML) and fulfilling Equipment Requests. For joiners, this role entails configuring back-end systems, programming and issuing Mobile phones and SIM Cards and updating relevant CMDB systems within SLA for new intakes. Your responsibilities for a leaver, will be to check if a leaver has been issued a Mobile Phone and if so, complete relevant tasks More ❯

and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment … and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and More ❯

shaping requirements to building integrations and delivering robust, user-friendly solutions on the ServiceNow platform. What You'll Be Working On Enhancing and customising modules such as ITSM, ITOM, CMDB, CSM, and HRSD Developing custom applications, portals, and dashboards Implementing automation using Flow Designer and legacy Workflow Editor Building and consuming REST/SOAP APIs for external integrations Managing data … imports, CMDB structure, and Discovery Supporting performance analytics and reporting across services What We're Looking For Hands-on experience in ServiceNow development and scripting (JavaScript essential) Strong skills with Client Scripts, Script Includes, UI Policies, and Business Rules Demonstrated knowledge of ServiceNow architecture and module configuration Experience working in agile teams, ideally using Jira or Azure DevOps Active SC More ❯

Senior IT Database and Web Platform Engineer - 6 Months Fixed Term Contract page is loaded Senior IT Database and Web Platform Engineer - 6 Months Fixed Term Contract Apply locations Birmingham time type Full time posted on Posted Yesterday job requisition More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

with minimal disruption. Monitoring & Auditing : Monitor the configuration of systems to ensure compliance with internal policies, industry standards, and regulations. Accountable and perform regular audits of configuration management database (CMDB) to verify the accuracy and completeness of records. Incident & Problem Management : Responsible in identifying the root causes of incidents and problems related to configuration items. Support IT team in troubleshooting More ❯

configuration control, data integrity, and compliance with company guidelines and CM best practices. In this role, you'll manage the Product Lifecycle Management (PLM) tool/Configuration Management Database (CMDB), support internal teams with document/data control, and liaise with external stakeholders to ensure alignment and traceability. You'll lead CM activities-identification, change control, audits, and status accounting More ❯