1 to 25 of 28 Permanent CMDB Jobs in the UK excluding London

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

full lifecycle. What you'll be doing Owning end-to-end IT Asset Management, covering hardware and software lifecycle management Managing and maintaining the CMDB/CMS, ensuring configuration data is accurate, complete and audit-ready Leading configuration audits, reconciliations and data quality reviews Managing IT hardware purchasing and procurement ...

automation Skills & Experience: Strong experience in IT Asset Management and service lifecycle governance Familiarity with asset management tools (e.g., Jira Service Management) Understanding of CMDB and configuration management principles Analytical mindset and experience using data to guide decisions Excellent communication and stakeholder engagement skills ITIL or equivalent service management experience ...

adhere to all Tech Bar technical processes and guidelines as well as Trust processes and standards. Support and maintain the Digital Services Asset database (CMDB). To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles. Adhere to security best practices ...

Storage lifecycle management including blob, files SharePoint and OneDrive Backup strategy alignment, monitoring, escalation, resolution and MI In conjunction with the Service Desk, ensure CMDB artifacts are maintained and accurate and all resources are included. Providing support to the Service Desk for Infrastructure incidents and escalations Support Solution Architecture Team ...

management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well ...

Office 365 (Exchange Online, SharePoint) iOS/iPhone and JAMF device management TCP/IP networking fundamentals Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards. Excellent prioritisation, problem-solving, and communication skills Familiarity with service desk best practices Excellent inter-personal skills Retail ...

technical delivery efficiency and quality improvement. Domain Expertise: Strong understanding of telecom ITSM domain and processes Technical Knowledge: Deep knowledge of ITSM BMC CMDB, HELIX, Remedy systems Exposure to cloud-native architectures, microservices, and containerization. Program Management: 15+ years of IT Program and delivery experience, with at least 5 years ...

configuration management across large transmission and IP environments. Experience with telecoms principles and associated hardware is essential, along with familiarity using Salesforce and CMDB tools. A solid understanding of telecommunications technologies is needed to ensure all assets are fully captured, accurately recorded, audited, and maintained in line with configuration standards. ...

consistent and coherent set of application roadmaps Ensure application specific data is owned, managed and curated within the Sector Configuration Management Data Base (CMDB) repository Ensure application integration through designing and enforce standards for integrating applications with existing systems and platforms Evaluate and recommend technologies - Research, select, and justify technology ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

vendors, engineers, architects, and key stakeholders to resolve complex technical problems and create solutions. Maintaining the Platform Health of vendor products through vulnerability remediation, CMDB validation and maintenance, threat modeling, and ensuring enterprise resiliency Technical Skills: Java Spring Spring boot Micro services Openshift cloud Webservices (SOAP and RESTful) GIT Maven ...

cloud environments. Own it all : From asset discovery & scanning to patch orchestration and exec reporting - unblock teams, automate noise, integrate with ITSM/CMDB/CI/CD.? Influence at scale : Partner with platform/app owners, security risk managers, and seniors to hit SLAs and trend risk down.? Tech ...

ownership Monitor and achieve service levels tracks metricsanalytics and ensures site health of GTS services eg network reliability availability capacity etc Performs sitelevel DR CMDB related to GTS services Risk security vulnerability and compliance management related to GTS services Localsitelevel asset planning purchasing deployment and decommissioning related to GTS services ...

ownership Monitor and achieve service levels tracks metricsanalytics and ensures site health of GTS services eg network reliability availability capacity etc Performs sitelevel DR CMDB related to GTS services Risk security vulnerability and compliance management related to GTS services Localsitelevel asset planning purchasing deployment and decommissioning related to GTS services ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...

responding to escalations and supplier jeopardy management, management of and communication across stakeholders. Asset and Configuration Management : Maintaining the ARP Configuration Management database (CMDB), ensuring that data quality and accuracy is of the highest standard. Change Management : Maintenance of the ARP Change log and FSC (Forward Schedule of Change), working ...

other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using … Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable ...

Incidents and Service Requests to SLA using tools such as Service Now, SCCM and Intune. Accurate IT hardware management using a Configuration Management Database (CMDB) and Active Directory (AD). Requirement to drive between sites and provide hands-on support. Skills Excellent communication and interpersonal skills, with the ability ...

Title: E2E Program Manager ( ITSM CMDB Remedy/Helix ) Location: Reading- 3 days Onsite Job Type: 12 Month Fixed Term Job Summary: Role Overview: The Program Manager will lead a Prime complex, multi-vendor programs in the ITSM BMC Remedy to Helix Migrations. This role combines strong technical expertise with … efficiency and quality improvement. Required Skills & Experience: Domain Expertise: Strong understanding of telecom ITSM domain and processes Technical Knowledge: Deep knowledge of ITSM BMC CMDB, HELIX, Remedy systems Exposure to cloud-native architectures, microservices, and containerization. Program Management: 15+ years of IT Program and delivery experience, with at least ...

will lead the design, implementation, and governance of the processes and controls required to meet these standards. Working closely with our in-flight CMDB programme, you'll ensure strong alignment between Asset Management and Configuration Management, driving accurate asset visibility, lifecycle control, compliance, and data integrity across the technology estate. … Controls 1 & 2 Design and implement end-to-end asset lifecycle processes Partner with Cyber Security, Technology, Procurement, and Finance Align Asset Management with CMDB data models and tooling Build reporting, controls, and audit readiness frameworks What we're looking for: Proven experience building or transforming an IT Asset Management ...

major third‐party suppliers. You’ll act as the primary architect within the team, shaping end‐to‐end service integration, data architecture (incl. CMDB), and new tool integrations. You will be involved in but not limited to: Create and govern the architectural roadmap for ITSM and SIAM capabilities Lead high … with major suppliers (e.g., telco and managed service providers) to ensure effective integration and governance Key focus areas: ITSM tooling architecture (preferably BMC Helix ) CMDB, service mapping & data architecture New tool integrations and observability assessments Working closely with major third‐party suppliers Presenting technical designs and influencing stakeholders ...

About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology ...