22 of 22 Permanent CMDB Jobs in the UK excluding London

looking for an experienced BMC Helix CMDB Architect to design, implement, and manage the CMDB within the BMC Helix ITSM ecosystem. The role focuses on building a scalable CMDB, ensuring data accuracy, and enabling effective service mapping to support IT operations. Key Responsibilities Design and maintain CMDB architecture aligned with … manage BMC Helix Discovery (ADDM) and Service Mapping Establish data governance, reconciliation, and normalization processes Ensure high data quality, accuracy, and completeness of CMDB Integrate CMDB with ITSM modules and external systems (cloud, monitoring, DevOps tools) Automate workflows using Helix Innovation Studio/Remedy Collaborate with stakeholders and drive CMDB ...

programme governance. Ensure all service, operational, and technical prerequisites are met before BAU approval. Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models). Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure ...

across programmes and initiatives. Encourages collaboration, knowledge sharing, and alignment across teams operating within the SAP landscape. Architecture Artifacts Ensure that Nomad EA system, CMDB and other Architecture artifacts are maintained with the latest information Qualifications Detailed knowledge of how a best practice Solution Architecture function should operate Strong leadership ...

Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls ...

user allocation. 2. User Onboarding and Offboarding Set up devices for new joiners, including first-time login, MFA configuration, and account setup. Update CMDB with accurate asset and user details. 3. Troubleshooting and Support Provide advanced-level support for operating system and Office-related issues. Troubleshoot OS installations, application compatibility ...

Certified Administrator ServiceNow Certified Implementation Specialist ServiceNow Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage. Strong communications both written and oral, ability to present solutions to customers including senior management ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Administrator* Service Now Certified Implementation Specialist* Service Now Application Developer* ITIL FoundationAdditional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantageYou will need to have strong communications both written and oral, ability to present solutions to customers ...

SPECIFICATION Systems Project Manager Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

large-scale ServiceNow programmes. Key Responsibilities Architectural Leadership Lead end-to-end technical design across ServiceNow implementations, with a focus on ITSM, ITOM, and CMDB Define architecture standards, integration patterns, and platform strategy across engagements Produce high-quality solution architecture and design documentation Ensure all solutions align with best practices … maturity of the technical practice Skills & Experience Proven experience as a ServiceNow Technical Architect or senior technical lead Deep expertise across ITSM, ITOM, and CMDB/CSDM Strong understanding of ServiceNow architecture including integrations (REST/SOAP/MID Server), data model, and security Hands-on development capability across Flows ...

automation using workflows, business rules, and triggers Build and optimize service catalogs and self-service portals Migration & Transformation Oversee data migration (tickets, users, assets, CMDB) Ensure minimal disruption and strong user adoption CMDB & Asset Management Design and implement CMDB structure (CI classes, relationships) Manage asset lifecycle and integrations with discovery … experience with ITSM migrations Deep expertise in Workflow automation, Business rules & triggers, SLA and approval configurations and Service catalog design Experience designing and managing CMDB and asset management systems Familiarity with REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … demonstrations Skills & Experience 3–5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Desirable Skills and Experience: Familiarity with defence configuration management standards and policies (e.g. Def Stan ...

Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance and compliance activities. Manage suppliers and ensure SLA performance. … stakeholder communication. Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. ...

Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance and compliance activities. Manage suppliers and ensure SLA performance. … stakeholder communication. Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. ...

successful client delivery within a supportive and high-performing team. Key Responsibilities Solution Delivery Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations Contribute to technical documentation including build specifications, test scripts, and handover materials … communication and interpersonal skills Eagerness to learn and develop within a fast-paced environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical ...

Harvey Nash are now inviting candidates to apply for the role of CSDM/CMDB Service Analyst. Initial 6 months contract Inside of IR35, £417 - £525 a day Havant/Hybrid Service Management Transformation Support the implementation and adoption of our clients Common Service Data Model (CSDM) and improve ...

Harvey Nash are now inviting candidates to apply for the role of CSDM/CMDB Service Analyst. Initial 6 months contract Inside of IR35, £417 - £525 a day Havant/Hybrid Service Management Transformation Support the implementation and adoption of our clients Common Service Data Model (CSDM) and improve ...

Cloud Infrastructure Engineer - Azure, SQL Server, SharePoint, SSO, Single Sign on Our leading global law firm client are actively looking to take on a new Cloud Infrastructure Engineer (Azure, SQL Server, SharePoint, SSO, Single Sign ...

Cloud Infrastructure Engineer - Azure, SQL Server, SharePoint, SSO, Single Sign on Our leading global law firm client are actively looking to take on a new Cloud Infrastructure Engineer (Azure, SQL Server, SharePoint, SSO, Single Sign ...