for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (ConfigurationManagementDatabase), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet … team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configurationmanagement, and service reporting. Additionally, you will manage contracts with third-party providers responsible for the execution layer, ensuring they meet performance standards … or a similar fast-paced environment is a plus. Service Management: Practical experience in developing and implementing strategies for change management, release management, knowledge management, CMDB, configurationmanagement, and service reporting. Demonstrated ability to manage the planning, coordination, and execution of service transition activities, ensuring they meet quality standards and More ❯
CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯
CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯
CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯
CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
business requirements to the specific way these are implemented within that platform Exposure to the following key modules are required: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas In-depth knowledge of the breadth More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯
