24 of 24 Permanent CMDB Jobs in the UK excluding London

on experience working with ServiceNow including at least 3+ years in an architectural role. Hands-on delivery expertise across ITSM, CSM, ITOM, Discovery, and integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned More ❯

in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions. Experience with DevOps More ❯

Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with … Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with More ❯

to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯

to improve user experience of interacting with systems and encourage engagement with self-service features like incident logging and support requests. Support the maintenance of OLA, service catalogue and CMDB functionality to ensure that all the system components can work together effectively. Person specification Experience administering Ivanti Neurons or Service Manager or any ITSM platform. (Lead criteria) Strong technical troubleshooting More ❯

analytical, reporting and problem-solving skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector Red Hot Rewards Generous holidays - 38.5 days annual leave More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to More ❯

and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯

and OT environments. This is a strategic opportunity to shape asset management, while mentoring others and solving complex challenges. Requirements include: Skilled in asset management tools like ServiceNow and CMDB Experienced in software asset tracking and compliance (SAM) Deep understanding of IT/OT hardware, software, and networking assets Manages full asset lifecycle: procurement to decommissioning Well-versed in industry More ❯

and process integrations adhere to these standards to support consistency, maintainability, and data integrity. Define the data architecture for service management, with a strong emphasis on Configuration Management Database (CMDB) centricity. Ensure that data models support accurate service mapping, impact analysis, and operational reporting. Collaborate with enterprise architects, service owners, process leads, and third-party partners to ensure architectural alignment … and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to success in this position. Excellent stakeholder engagement and More ❯

shaping requirements to building integrations and delivering robust, user-friendly solutions on the ServiceNow platform. What You'll Be Working On Enhancing and customising modules such as ITSM, ITOM, CMDB, CSM, and HRSD Developing custom applications, portals, and dashboards Implementing automation using Flow Designer and legacy Workflow Editor Building and consuming REST/SOAP APIs for external integrations Managing data … imports, CMDB structure, and Discovery Supporting performance analytics and reporting across services What We're Looking For Hands-on experience in ServiceNow development and scripting (JavaScript essential) Strong skills with Client Scripts, Script Includes, UI Policies, and Business Rules Demonstrated knowledge of ServiceNow architecture and module configuration Experience working in agile teams, ideally using Jira or Azure DevOps Active SC More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

/implement remediation plans where appropriate. Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment. Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality. Updating and managing data within the CMDB on a daily basis Responsible for creation of reporting packs ensuring information is More ❯

with minimal disruption. Monitoring & Auditing : Monitor the configuration of systems to ensure compliance with internal policies, industry standards, and regulations. Accountable and perform regular audits of configuration management database (CMDB) to verify the accuracy and completeness of records. Incident & Problem Management : Responsible in identifying the root causes of incidents and problems related to configuration items. Support IT team in troubleshooting More ❯

configuration control, data integrity, and compliance with company guidelines and CM best practices. In this role, you'll manage the Product Lifecycle Management (PLM) tool/Configuration Management Database (CMDB), support internal teams with document/data control, and liaise with external stakeholders to ensure alignment and traceability. You'll lead CM activities-identification, change control, audits, and status accounting More ❯

configuration control, data integrity, and compliance with company guidelines and CM best practices. In this role, you'll manage the Product Lifecycle Management (PLM) tool/Configuration Management Database (CMDB), support internal teams with document/data control, and liaise with external stakeholders to ensure alignment and traceability. You'll lead CM activities-identification, change control, audits, and status accounting More ❯

and configuration to delivery and user onboarding. You'll take ownership of workflow, prioritise tasks in line with SLA agreements, and ensure accurate documentation and asset management through configuration management database tools. The role combines people leadership, technical delivery, and process improvement, ideal for someone who enjoys staying hands-on while managing a team. Your responsibilities will include: Leading and … knowledge of Microsoft Intune (Autopilot), Windows OS, and M365 Experience with device deployment and hardware builds (RAM/SSD upgrades, etc.) Familiarity with ITSM systems and asset/configuration management (CMDB). Knowledge of Active Directory, Entra ID, iOS/Android device management. Hands-on experience with desktop support and device lifecycle services. Previous MSP or IT Services background (desirable More ❯

About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp More ❯

We are currently recruiting for aService Modeler and CMDB Technical Consultant with Enhanced Developed Vetting to work a 12-month contract fully on-site om Gloucester. Understanding Service Models and associated CMDB structures Ability to analyse Service structures, CI components and relationships, document and build Knowledge of service model lifecycle and its automation Knowledge of OpenText uCMDB Knowledge of ITIL More ❯

and documented to agreed standards. Undertake build, configuration and delivery of client hardware to end users with complete hand over support and documentation. Ensure the configuration management data base (CMDB) is regularly updated with all hardware and software configuration items to support accurate customer billing. Provide routine repairs and upgrades and respond to any unexpected system faults/failures, ensuring … configuration and delivery of client hardware to end users with complete hand over support and documentation. This includes automation of desktop deployment processes. Ensure the configuration management data base (CMDB) is regularly updated with all hardware and software configuration items to support accurate customer billing. Plan and manage routine repairs and upgrades and respond to any unexpected systems fault/ More ❯

Programme supplier manager for End Of Service Life contract to ensure items are added and removed appropriately and amendments to costs/invoicing are tracked. Ensure maintenance of the CMDB for all software and support agreements, create records assign licences to CIs to allow monitoring and compliance. Ensure that maintenance support contracts are recorded with in the CMDB and assign More ❯