1 to 25 of 37 Permanent Capacity Management Jobs in the UK excluding London

through effective triage and coordination with cross-functional teams. You will interact closely with both IT professionals and business users to resolve functional issues while adhering to robust service management protocols. By participating in shift rotations and following best practices in incident management, you will help guarantee uninterrupted production processes. Your ability to communicate effectively with suppliers, OEMs … minimise disruption to manufacturing operations.* Engage directly with IT and business users to address functional issues related to manufacturing execution systems (MES) and production line devices.* Follow established service management processes such as Incident Management, Change Management, Capacity Management, Problem Management, and Service Level Management to maintain high standards of delivery.* Maintain agreed … members through regular updates, knowledge transition sessions, and collaborative problem-solving.* Assist in preparing operational reports for stakeholders by tracking progress on incident resolution and ongoing projects.* Support stakeholder management by providing clear communication channels and regular status updates throughout the incident lifecycle. What you bring: * Demonstrated experience supporting IT endpoints within production line environments-including troubleshooting hardware such More ❯

in line with business requirements and security needs Contributing to IT projects, in line with business focus Managing and supporting local and cloud services for availability/health/capacity The role will require: A thorough understanding of troubleshooting IT problems Enthusiasm and initiative to prioritise and resolve issues quickly Excellent team and communications skills Supporting an IT helpdesk … application support, business intelligence and SAP teams, with complex troubleshooting Hardware and life cycle management of servers and workstation/laptops Administering and supporting e-mail server, Active Directory and business continuity Articulating technical concepts to a varied business audience Advising third parties on how their technologies integrate with the core systems Working alongside architects and project teams to … experience in supporting an IT infrastructure Microsoft Windows server build, support, troubleshooting and upgrading (all versions) Linux server build, support, troubleshooting and upgrading (all versions), including Puppet WhatsUp Gold management and response of alerting Azure, Microsoft Office 365, Entra, InTune and AWS cloud system build and management Microsoft Hyper-V management and upgrade; config/build of More ❯

Program Manager III, EU Logistics Capacity Management, EU Planning & Capacity Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a … Acumen. We build strong technical solutions and don't build "what we are asked to" but what we believe will bring value. BASIC QUALIFICATIONS - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree More ❯

Operational Comms Engineer on a permanent basis on a salary of £45,786/annum. This role will be based in Cambuslang. Responsibilities: - Make full use of IT Service Management (ITSM) tools available to work effectively and efficiently, complying with ITIL framework principles, ensuring resolutions or fulfilments are undertaken within agreed service level agreement(s) (SLAs). - Undertake ongoing … as necessary to ensure ongoing compliance with mandatory requirements in a range of key subjects, such as cyber safety, health, and safety, DSE. - Contribute to the development, implementation, and management of quality standards across the Digital and Technology Services Operations team. - Lead a documentation culture within Digital and Technology Services to ensure high quality documentation in the relevant subject … between direct reports and other teams within Digital and Technology Services. Provide technical leadership on the implementation of developed solutions. Including analysis, development and implementation of appropriate performance and capacity management of all operational comms solutions. - Inspire and motivate direct reports to provide an exceptional customer centric technical support service. Provide training/advice/mentoring to other More ❯

lifecycle by Three and its partners, ensuring that effective governance and technical assurance can be performed. Maintain and improve the use of artefact templates. Ensure that there is effective capacity management and planning in place for the security services and solutions assigned to you and ensure that the solution is incorporated into the 18-month technical and budget … roadmap for capacity expansion and service improvement. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Our people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they … exploit these vulnerabilities Experience in one or more of the following technical domains: Cloud/Hybrid security, Infrastructure and data centre security, Network security, Application security, Identity and access management, Vulnerability Management Expertise in defining and then governing the delivery of security contractual/business outcomes and know how to influence/negotiate technical outcomes with 3rd parties More ❯

are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT … Operations Management Oversee daily IT operations and system monitoring. Ensure SOPs and runbooks are maintained and followed. Lead planned maintenance and change deployments. Monitoring & Reporting Own tools for real-time and historical service monitoring. Deliver dashboards and reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate … cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management Ensure services meet availability targets. Analyse and reduce service interruptions. Identify and mitigate single points of failure. Capacity Management Forecast future More ❯

Network Planning Manager, Topology Capacity Management Amazon's Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Supply Chain Manager (SCM), you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Retail teams and everything … destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS - Bachelor's degree in analytics or equivalent - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience in supply chain - Experience making recommendations and decisions based on complex analyses and data PREFERRED QUALIFICATIONS - Master's More ❯

work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯

work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯

work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯

work as part of a team providing a range of capabilities and may operate across one or more contexts including the following: Hosting environments and landing zone management. Security, management, governance and automation of DfE's centrally managed hosting environments and cloud landing zones. Includes design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they … that they continue to meet requirements. Managed infrastructure service. Build, operate & maintain cloud and on-premises infrastructure resources for business applications. Updates and patching, back-up & restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls, and asset management. Service improvement. Develop new, and enhance existing IT infrastructure products, services or processes to … Service (PaaS), and Infrastructure as a Service (IaaS) so that the Department and its partners can embrace the government's Cloud First policy. Create and sustain modern deployment and management standards, practices, and techniques for our cloud resources. Lead, support, coach, and mentor less experienced Infrastructure Engineers in managing, supporting and maintaining the Department's infrastructure. Advocate user-centric More ❯

About the role As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and … is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of … assurance outcomes with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business Capacity Planning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform More ❯

ABOUT THE ROLE As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership. You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk … is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are compliant with the above, providing subject matter expertise and intervening where required Drafting and ongoing management of … assurance outcomes with third party suppliers and contracts You will also have key input into decisions on DR/BC Testing, Risk Management, Audit, Business Capacity Planning - key business events and processes which feed into Operations (change management). You will work closely with the other Service Management areas and interface with the established Product & Platform More ❯

Need experience in change/configuration/release/project/infrastructure management areas and client management Tasks & Responsibilities: Manage and maintain multiple test environments, pre-production and the production environment to ensure stability, availability, and performance. Owner of environment documentation such as Architecture, Specifications, Connectivity, IP address and VLAN allocation. Enforcement of document change and version control. … Implement and enforce environment management best practices, including configuration management, version control, and change management. Coordinate with development, QA, and operations teams to schedule and deploy environment updates and changes. Ownership of capacity management for the SG platforms tracking business-as-usual growth alongside forward planning for future non-organic growth. Operate as primary contact for … the customer alongside account management to ensure all future customer requirements can be planned accordingly. Collaborate with stakeholders to understand environment requirements and ensure they are met. Plan and execute environment refreshes, upgrades, and migrations as needed. Ensure security and compliance standards are met across all environments via regular review of the security standpoint with the SG Information Security More ❯

The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage. With fantastic growth and success over past years, it's time to shape our future. At Evri we are all about our people, our … Enquiries and End of Life that ensure customer and client satisfaction. Keeping enquiries to a minimum by driving an exceptional customer experience through successful courier engagement, communication and retention. Capacity Management, namely ensuring the successful coverage of rounds through the interviewing, selecting and onboarding of couriers. Building up courier and round coverage to minimise business risk and ensure More ❯

Description Join Us as We Transform Customer Interactions! Are you passionate about shaping how organisations plan for the future? We're looking for a dynamic Demand and Capacity Planning Workstream Lead to drive our NextGen Ways of Working Programme. This role is pivotal in establishing consistent demand intake practices and capacity management tools that enable us to … or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Design and Implement Demand & Capacity Processes: Create enterprise-level demand intake governance, resource allocation, and planning frameworks. Define tooling, reporting, and proactive lookahead strategies to forecast future capacity and capabilities. Develop Capacity … view of internal and external resources-including Technology, Data, OpEx, and Change teams-to ensure alignment with demand. Set Standards & Tooling Requirements: Define the tools and processes for demand management, ensuring proactive planning and operational efficiency. Leverage best practices from AXA Group and external sources. Support Transformation Workstreams: Track sourcing strategies, mitigate risks, and align staffing needs with long More ❯

to innovative technology companies. We provide tailored, specialist insurance solutions to meet diverse needs. The role We are seeking an experienced and dynamic PMO Manager to join the Programme Management Office for a large strategic programme at Hiscox. This role is essential in ensuring the successful delivery of a high-profile, multi-year transformation spanning multiple business units. You … will be responsible for the operational management of the PMO, ensuring effective governance, planning, reporting, and best practices, supporting programme leadership, and aligning with strategic objectives. Your role is crucial in delivering the programme with discipline, transparency, and control. What you'll be doing PMO Governance Collaborate with the Programme Director to manage the programme effectively. Oversee daily operations … and reporting are effective. Develop and maintain programme plans, RAID logs, dashboards, and KPIs. Ensure compliance with delivery frameworks and methodologies (e.g., Agile, Waterfall, Hybrid) and quality standards. Stakeholder Management Act as a key liaison among programme leadership, delivery teams, and senior stakeholders. Prepare and present reports and updates for steering committees and executive boards. Support resource planning, capacity More ❯

for systems across multiple time zones Experience with software delivery in regulated environments Troubleshooting and performance optimization skills Knowledge of PCI requirements and controls Strong communication skills for stakeholder management Experience with Web Application Firewall, Load Balancer, Middleware applications (Session State, MQ, AD) Building and managing internal platforms with a security and compliance focus Experience with enterprise operational monitoring … and management tools Knowledge of certificate management and renewal processes Customer-oriented mindset for internal and external clients Capacity management and incident troubleshooting expertise Visa is an EEO Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa also considers qualified More ❯

ensuring it aligns to stakeholder and business goals. Collaborating and influencing stakeholders to ensure that the right deliverables are correctly prioritised and scope clearly defined. Responsible for effective backlog management including user story definition, capacity management, and maintaining a clear prioritisation criterion. Embedding Agile methodologies within the delivery team. Act as the voice of the end users … and downstream platforms. Experience/Competences Essential Proven leadership skills in a high-pressure dynamic environment. Passionate about delivery and being the best in class. Strong background in Data Management and Data Governance. Strong experience in delivering in an Agile manner, and Tech savvy. Excellent oral and written communication, and excellent people management skills. Proven problem solving, Cost …/Benefit analysis, data analysis, and budget management skills. Subject Matter Expertise in Business Communications Technology e.g. Teams Chat, WhatsApp for Business, Bloomberg, ICE, BT Turrets, Cloud 9, Mobile Voice, etc. Solid understanding of Regulatory obligations and expectations in relation to Communication Record Keeping and Surveillance. Non-Essential Artificial Intelligence/Machine Learning experience in a Compliance Technology context. More ❯

Environments Manager to support the development, transition & in-service running (inc capability upgrades) of an IT application and infrastructure solution providing support to a critical operational end user. Environment management contributes to improving the overall quality of software development and support through the lifecycle. It encompasses a set of good practices to provide an effective, end-to-end platform … management service for development, test, and production teams. As the Environments Manager, you will work alongside our DevOps, Infrastructure and Network Teams and Solution Architects. You will help to provide end-to-end DevOps managed environments for internal teams and strategic customers, supporting business outcomes for critical national infrastructure. The successful candidate will need to be eligible for UK … security clearance. You will focus on the use of modern technologies and practices to provide a robust set of environments for the solution. Your role and responsibilities; The management and scheduling of all solution environments Development, Test, Staging, Pre-Prod & Production across multiple security level environments Maintaining consistency across all environments used, with any variations clearly documented with the More ❯

and our Azure-hosted customer-facing environment Research, recommend, procure and implement IT equipment and services, building strong relationships with suppliers and other third parties Own the IT change management process Contribute to IT strategic planning, policy review, budgeting, etc. Provide day-to-day IT support to around 50 colleagues Twice a month maintain and upgrade the servers out … including Active Directory, Group Policy, Hyper-V, backup solutions Networking, including DHCP, DNS, routing, VLAN, firewall, and VPN technologies Designing, implementing and supporting IT environments to meet business needs Capacity management Basic hardware maintenance of servers and PCs Significant experience of the following will be beneficial: Microsoft Exchange Server IT security frameworks such as ISO 27001, Cyber Essentials More ❯

V environment, including provisioning, performance tuning, and troubleshooting. Assist in migration of services from legacy infrastructure to modern Hyper-V platforms. Maintain strong operational standards for patching, backups, and capacity management. 3. Active Directory and Identity Maintain and improve on-premises Active Directory and Group Policy structure. Assist with planning and implementation of a clean domain rebuild using industry More ❯

V environment, including provisioning, performance tuning, and troubleshooting. Assist in migration of services from legacy infrastructure to modern Hyper-V platforms. Maintain strong operational standards for patching, backups, and capacity management. 3. Active Directory and Identity Maintain and improve on-premises Active Directory and Group Policy structure. Assist with planning and implementation of a clean domain rebuild using industry More ❯

on representing IT at governance boards, driving service improvements, and ensuring operational resilience across both business and CNI platforms. You'll be responsible for overseeing change, incident, and problem management activities, coordinating supplier delivery, and supporting secure, compliant solutions that align with business needs. What You'll Bring: Strong experience in a technical service delivery or IT operations role … ideally within an ITIL framework Proven understanding of incident, problem, change, and capacity management processes Good working knowledge of infrastructure and platforms including Windows, Linux/Unix, VMware, and Azure Ability to manage technical discussions and represent operations in formal forums Familiarity with LeanIX or similar documentation tools for maintaining infrastructure records A proactive, self-starting attitude with More ❯

working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can … keeps up to date with latest vendor offerings across multiple technologies including RPA, Chatbot, Power Platforms, Cognitive, Cloud and Intelligent Automation Grows the digital community, activity encourage collaboration. Stakeholder Management Build strong relationships with outside technical teams to ensure implementation success Seen by the Business and team as the Public Facing Services expert Builds productive relationships internally and externally … Person specification Experience of Typescript, Node.JS, Kubernetes (KubeMQ), Next JS, React, and Event-Driven Architecture Availability and capacity management: You can manage service components to ensure they meet business needs and key performance indicators (Skill Level: Working) Development process optimisation: You can work under guidance to identify process optimisation opportunities and contribute to the implementation of proposed solutions More ❯