26 to 50 of 96 Permanent Case Management Jobs in the UK excluding London

and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor … and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client more »

within Brighton and Hove. Your role will include updating systems, and answering internal and external enquiries. Other roles will include updating and researching our Case Management System, providing management information and ad hoc support as needed. You will be organised, have the ability to multi task and … IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected more »

levels align with operational demands, contributing to overall efficiency and cost-effectiveness. Responsibilities Triaging Assigning a priority/complexity categorization to each task/case based on a criteria which will contain but not limited to : Age, Area, Customer Profile, Number of inbound contacts Work Allocation Maintaining a view … of the overall portfolio and allocation of work Task Management Management of tasks, considering availability and productivity of resources. Forecast task closure rate based on historical data Intraday Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy … while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »

typist. You will also be required to speak to clients to keep them appraised of progress, undertake audio typing, draft documents, perform detailed diary management, manage matters on our case management system from opening a matter to final billing as well as keeping databases updated. Experience in … General secretarial/administrative duties such as preparation of correspondence, dealing with incoming and outgoing post, filing, photocopying, printing, drafting documents, performing detailed diary management Accurate touch-typing with experience of audio typing and word processing Communicating with clients over the phone and over email to keep them appraised … of progress Managing matters on case management system from opening a matter to final billing as well as keeping databases updated The Person: Previous secretarial experience within Commercial Property or a recent law graduate with some legal experience and an interest in this area of law Highly accurate more »

not just another tech company or consulting business pretending to understand HR. We live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … and configurations required to harness the processes in AdviserPlus technology applications + Factoring into process design the down-stream impact of configuration on resulting management information + Supporting client implementations + Presenting the solutions to prospective clients in business development engagements About you: + Exceptional analytical skills + Strong more »

not just another tech company or consulting business pretending to understand HR. We live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … and configurations required to harness the processes in AdviserPlus technology applications + Factoring into process design the down-stream impact of configuration on resulting management information + Supporting client implementations + Presenting the solutions to prospective clients in business development engagements About you: + Exceptional analytical skills + Strong more »

not just another tech company or consulting business pretending to understand HR. We live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … and configurations required to harness the processes in AdviserPlus technology applications + Factoring into process design the down-stream impact of configuration on resulting management information + Supporting client implementations + Presenting the solutions to prospective clients in business development engagements About you: + Exceptional analytical skills + Strong more »

a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT and automation workstreams to build business cases where additional changes are required; and … Acceptance Testing phase of each project to ensure the developed solutions are thoroughly and robustly tested in relation to the approved set of requirements. Case management technology implementation Gathering, documenting, and agreeing business requirements to define current ways of working to help develop a future automated approach. Adapting … minimal support. Framing, visually depicting "logical" automated solutions that aid developers, in translating business needs into viable technology plans. Undertake projects within the Matter Management Programme that will implement the Firms case management solution. Take the role of liaison between the implementation team and the practice. This more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business … training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked more »

You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »

Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Employment Law, HR, ER, Copywriting, Project Management, Excellent Communication Skills. About us: We are the UKs leading provider of Award-Winning HR technology, consulting and advisory services. We help build a … not just another tech company or consulting business pretending to understand HR. We live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Employment Law, HR, ER, Copywriting, Project Management, Excellent Communication Skills. About us: We are the UKs leading provider of Award-Winning HR technology, consulting and advisory services. We help build a … not just another tech company or consulting business pretending to understand HR. We live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Employment Law, HR, ER, Copywriting, Project Management, Excellent Communication Skills. About us: We are the UKs leading provider of Award-Winning HR technology, consulting and advisory services. We help build a … not just another tech company or consulting business pretending to understand HR. We live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

IT Systems Manager Case Management/Law Firm We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to more »

you with us. Job description Job responsibilities The post holder will: Lead the Information Rights team ensuring compliance with statutory deadlines through the effective management of the case management system and formation of standardised operational processes. Ensure that they are familiar with all access to information requests … Commissioners Office. Line manage the Information Governance Assistant(s) and their work encompassing Freedom of Information, Subject Access to Records, Individuals Rights Requests, Records Management and all Information Governance/Data Protection matters. Support the development of policies and documents in line with legislation ensuring the Trust always remains … up to date. Prepare analysis reports of performance statistics to identify trends and areas for action and improvement and provide regular reports to Senior Management colleagues and committees. Monitor and review completed disclosures under the Data Protection Act to ensure they observe all legislative requirements, and the relevant staff more »

of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our … successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables … Controlling and communicating project scope, schedule, budget, and risk to customers and management Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize time to value Business Analysis Gathering and documenting customer functional and more »

provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service and People management skills Excellent leadership and people management skills with the ability to motivate and inspire a team Exceptional communication skills, both written and verbal … with the ability to communicate technical information effectively to non-technical stakeholders Desirable Experience working within a Ticketing System environment, Case Management tools (SCCM) If you are a proactive, results-oriented individual with a passion for customer service and technical support, we encourage you to apply for the … to-date CV! Keywords: Service Desk, Team lead, IT Manager, SCCM, SLAs, Helpdesk manager, Service Desk Manager, IT Lead, Leadership, CRM, Applications Support, Team Management, Customer Service, People management BeTechnology Group Limited is acting as an Employment Agency in relation to this vacancy. more »

CPPE Primary Care Pathways Skills Essential Excellent communication skills (written and oral) Clear, polite telephone manner Excellent IT skills including Microsoft Office packages and case management systems Knowledge of the principles of medication optimisation Good pharmacy knowledge including terminology An appreciation of the nature of primary care prescribing … prescribing Knowledge and understanding of pharmacy law and ethics and current legislation Understanding of current national policies, in particular those that impact on medicines management services Effective time management (Planning & Organising) High levels of analytical literacy skills Organised with good time management Ability to follow policy and more »

dedicated team to deliver support on advanced HPC & AI hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Provide input to the technical sales team in identifying opportunities and developing solutions. Provide a professional and positive approach to the … obtain DV (Developed Vetting) level UK security clearance. Knowledge and Skills: In-depth knowledge of: Linux/Unix operating systems (HPC) file systems Cluster management systems Knowledge of storage systems, including parallel filesystems, such as lustre, is highly desirable, but not essential. Networking and security Server components including motherboards … understanding of batch job submission systems, such as SLURM, PBSPro etc Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology more »

a dedicated team to deliver support on advanced HPC hardware and software technologies Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls Provide a professional and positive approach to the customer in the more »

a dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the more »