progress and develop their careers in a fast-paced tech company. Role Description As a Senior Implementation Specialist, you will lead the onboarding of high-value, complex client projects, ensuring that each implementation aligns closely with business workflows, compliance goals, and platform capabilities. You will act as the trusted face of eflow during onboarding — advising … clients, managing complexity, and anticipating challenges before they arise. This role is ideal for someone with 5+ years of clientonboarding or implementation experience in SaaS, RegTech, or FinTech, who is confident in managing multifaceted stakeholder relationships, sophisticated data or compliance workflows, and nuanced client expectations. While technical execution is supported by our proprietary technology and … specialist teams, your contribution lies in owning client relationships, guiding the delivery strategy, and managing onboarding timelines to ensure projects stay on track. You will play a critical role in coordinating key milestones, maintaining delivery momentum, and ensuring smooth, confident transitions from onboarding to production use. Key Responsibilities Strategic ClientOnboarding Lead More ❯
process-driven Director of Implementation to lead the onboarding and successful implementation of UK clients within our Corporate Payments business. This leader will manage the delivery of clientonboarding for our AP automation, FX, and corporate card solutions, working closely with Sales, Product, and Customer Success teams. They will drive operational excellence, optimize delivery timelines … and ensure seamless integration of our products into client systems and processes. The ideal candidate has 5+ years of implementation or onboarding experience in the payments or ERP space, with strong project management skills, client communication abilities, and the capability to align cross-functional teams around delivery goals. This is a hybrid role, requiring regular travel … support and ensure client satisfaction and delivery on time and budget What we need: Experience: 5+ years in implementation, solution engineering, technical pre-sales or customeronboarding roles, with ERP/SaaS/Finance systems Experience working with accounts payable and working on ERP systems is a must AP Automation is preferred Has been in More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at a glance: ClientOnboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required £40,000 - £50,000 Depending on Experience Plus Complete … a result, our team thrives from a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: As the ClientOnboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer consultation as needed. To succeed … A strong understanding of business processes, software systems, and how users interact with software will be essential. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client's business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software implementation process with the software More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
Synchro
office & 2 days working from home Salary: £30,000 - £35,000 We’re working with a growing fintech company that supports Wealth Management and Financial Planning firms through smart client portal technology. They help streamline operations, stay compliant, and improve client engagement - making financial services simpler and smarter. As a Project Consultant, you’ll play a key role … in delivering high-quality onboarding and implementation experiences for new clients. From coordinating internal teams to supporting client rollouts, you'll help ensure projects run smoothly, on time, and to a consistently high standard. This role sits within a new and growing project team, giving you the opportunity to shape processes, contribute to the team's evolution … You’ll Do: Coordinate daily project activities and keep timelines on track Monitor progress, flag risks, and drive follow-ups Organise meetings, track actions, and maintain clear documentation Support clientonboarding, rollout, and training on the platform Collaborate with internal teams to align resources and deliverables Contribute to QA and ensure projects meet quality and compliance standards More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
TEKsystems
Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors … Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Clientonboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate’s execute a range of background checks, liaising with third … reports directly to the Onboarding Manager. Core Responsibilities Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks Adhere to Client and internal on-boarding requirements Issue contracts to candidates in line with internal and client procedures Audit and administration of provided documents to ensure they meet internal policies More ❯
Grantham, Lincolnshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Software, Tech, or IT- and the right mindset - we’ll train you on our product and help you succeed in a dynamic, customer-focused role. Role at a glance: ClientOnboarding Manager Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required £55,000 - £65,000 Depending on Experience Plus Complete Benefits Package Including … Conduct in-depth needs analysis to capture precise software requirements. • Software Implementation - Develop tailored ERP solutions with impactful presentations and demos. • Manage implementation timelines, ensuring alignment with specs and client goals. • Create and maintain the Project Initiation Document (PID) and secure stakeholder buy-in. • Customer Support - Deliver hands-on support throughout and after implementation, resolving issues promptly. • Proactively manage … a fast-track path to our Leadership Team. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate More ❯
UK and beyond. We do things differently. Innovation drives us, whether through our dynamic team of legal experts or our suite of technology driven legal solutions designed to meet client challenges. Founded in Cardiff, we have grown into a nationally recognised full-service commercial law firm, with offices in Swansea, Bristol, London, Birmingham, Leeds, and Liverpool. We pride ourselves … and growing Consultant Support team. This pivotal role provides essential administrative and finance-related support to our expanding community of self-employed Consultant Partners, ensuring a seamless experience from clientonboarding through to matter management and invoicing. This is an exciting opportunity for someone with a strong background in legal or professional services administration, particularly with experience … in legal finance, clientonboarding, and document handling. The successful candidate will play a key role in supporting the Commercial Director and the wider Consultant Community, helping to drive operational efficiency and ensure compliance with firm protocols. About the team At Acuity Consult, our Consultant Partners enjoy the independence of self-employment while benefiting from the support More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Implementation Consultant - FinTech Start Up - Remote Role - £70-80k (Depending on experience) + Bonus & Benefits About Our Client Our client is a fast-growing, London-based SaaS fintech startup revolutionising the way regulations are managed across the financial services sector. Their proprietary platform enables financial institutions to store, share, and enrich SSI data more efficiently and accurately … drastically reducing operational risk and ensuring compliance with increasingly stringent regulatory demands. With a rapidly expanding client base that includes custodians, buy-side firms, brokers, and other market participants, they are driving real transformation in post-trade operations through automation, data integrity, and smart connectivity. The Role Due to continued growth, our client is seeking a highly motivated … and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong communication skills with technical More ❯
at the intersection of technology, customer success, and digital transformation, we'd love to hear from you. Role Overview The Digital Experience Executive plays a key role in driving client engagement and platform adoption across our customer base. As a front-line member of the Digital Experience team, you are responsible for lead generation, client outreach, onboarding … methods to connect with prospects, and persisting through rejection to generate results. Strong organisational skills are essential to maintain follow-ups and ensure all actions are tracked and completed. Client Outreach & Lead Engagement Conduct outbound calls to prospective clients, focusing on promoting our digital platform solution. Follow up on leads from events, vendors, marketing campaigns, the MQL system, and … other internal sources. Qualify leads and hand over opportunities to the appropriate sales team where necessary. Work with the Client Director to identify and engage dormant or low-spend accounts from the CRM using platform-led propositions. Support marketing activities by representing and promoting the platform solution at exhibitions and events. Platform Demonstration & Advocacy Deliver engaging and tailored online More ❯
This role offers flexibility to work remotely, with occasional visits to client sites. Alternatively, you can choose a hybrid arrangement and work from our office in Glasgow, if preferred. Why join Dionach by Nomios? Since being acquired by Nomios in late 2024, Dionach by Nomios has continued its dynamic growth as a leading information security company. Specializing in penetration … We value our employees and invest in their growth and well-being. Here's what we offer: Hybrid Working : Flexibility to work remotely or use our UK offices around client visits. Professional Growth: Access to training labs, certification sponsorship, and time for skill development. Well-being Focus: Private health insurance, eye care plan, income protection, EAP scheme, and well … require accommodations during the application process, let us know, and we'll work to meet your needs. What You'll Do We are seeking a motivated and detail-oriented Client Relationship Coordinator to assist our Strategic Client Relationship Manager in delivering exceptional service to new clients acquired through our Bids channel. This role is ideal for someone who More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Captify Australia
with outstanding organisational and communication skills. A self-starter attitude and strong motivation to succeed are essential. Managing internal stakeholders is a crucial part of this role, alongside maintaining client-facing responsibilities. ABOUT YOU As an entry-level, Sales Executive at Captify, you will be a key link between the Sales team and other business functions, driving new business … the sales team by being a key conduit between Sales and our Customer Success and Trading Teams Sourcing content to promote our search-driven solutions to clients Comprehensively answering client briefs and demonstrating how Captify can meet a client's objectives Supporting Sales Leads at meetings and client events Manage clientonboarding and booking … administration Ensuring campaigns go live promptly and run smoothly to encourage brands to use Captify again Working with internal teams to highlight campaign successes to be delivered to the client as post-campaign analysis, and to be showcased internally Supporting the team to deliver best-in-class account management and client service Championing Captify's value to media More ❯
clients. In addition, the team offers consultative and educational support to internal partners and our clients and supports the delivery teams in the end-to-end delivery of new clientonboarding programs. The team comprises of Business System Specialists, Business Analysts, Project Managers and System administrators who work with various internal partners and our external vendors and … as well as ensuring compliance with regulatory directives and card network mandates. What you will be doing In this role you will be responsible for managing the resolution of client facing and internal enhancement and/or maintenance projects within our B2K-P1C card issuing platform. Day to day responsibilities in the role: Analyses, designs, programs, debugs and modifies … Cards Solutions Interacts with product managers and/or clients to define system solutions and/or necessary modifications Works closely with Business Analysts and Project Managers on key client and internal deliverables Participates in software design meetings and analyses clients needs to determine technical requirements Supports code development, programming and performs testing and debugging of applications using current More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
RVU Co UK
configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate with Account Managers, product, engineering and analyst teams to deliver exceptional service and drive client success. About Insight by Insight by is a dynamic B2B arm of providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable … insights to optimise their operations, improve customer experience, and drive business growth. What you'll be doing: ClientOnboarding: Manage the technical onboarding process for new clients, ensuring smooth implementation of Insight by solutions. Provide technical guidance and support during initial setup and integration. Conduct training sessions to educate clients on product functionality and best … practices. Product Configuration and Support: Configure and customise Insight by products to meet specific client requirements. Troubleshoot and resolve day-to-day technical issues reported by clients. Provide timely and accurate responses to client inquiries related to product features, APIs, and data delivery. Account Management Collaboration: Partner with Account Managers in pre-sales meetings to provide technical expertise More ❯
Job Description: Job Title: Client Due Diligence Analyst Location: Chester, UK or Vilnius, Lithuania Job Details: Travel required/Hybrid Term: Permanent//Full-time Salary: DOE About us B4B Payments is a multi-award-winning, global financial services technology company offering an advanced transaction payments platform and APIs for emerging payments and financial services. Our flexible technology … the digitalisation of their customer and supply-chain. About the role We are looking for a CDD Analyst with good AML/CTF and Sanctions knowledge to complete complex clientonboarding CDD cases, Periodic reviews and input into process improvements. Key responsibilities accountabilities: Perform Client KYC/KYB, ODD, EDD Proactively identify, make decisions and consult … regarding best AML practices, policies and procedures Continuously work on improvements focusing on enhancing the efficiency and effectiveness of existing process flows Provide regular reports and updates on onboarding, ongoing review activities and trends Work with international customers from various jurisdictions Be part of a group of highly skilled employees all dedicated to preventing financial crime Contribute to More ❯
escalation, both internally and externally, and play a key role in managing standards, process documentation, and team training. This role offers an exciting blend of leadership, operational oversight, and client interaction ideal for someone who thrives in a dynamic, client-focused environment. Key Responsibilities Operations Set and uphold high team standards, ensuring compliance and consistency Maintain thorough knowledge … job scheduling, and database ownership Deliver continuous improvement initiatives and support internal software evolution Support wider planning and scheduling efforts when needed Ensure quality and performance measurement against KPIs Client Focus First point of escalation for client issues (internal and external) Maintain the highest standards of output quality and data accuracy Attend review meetings and support new clientonboarding Keep clients and Account Managers informed on solutions, technical data, and mailing impacts People Leadership Manage and develop a team of up to 5 Coordinators Conduct regular 1:1s, appraisals, and training sessions Monitor and manage team attendance and flexibility to ensure cover at all times Promote a culture of accountability, development, and high performance Finance More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
vital support to more legal firms than ever before. To meet rising demand, we're growing our Outsourced Cashroom Services Team and are looking for a detail-oriented and client-focused Legal Cashier. If youre experienced in legal finance, thrive in a fast-paced environment, and want to help modernise back-office services for the legal profession this could … precision, enjoys working across multiple accounts, and is passionate about service excellence. Responsibilities Ensure full compliance with Law Society of Scotland Accounting Rules Process daily receipts and payments across client and office accounts Allocate fee payments and manage legal aid transactions Perform daily bank reconciliations Prepare and submit VAT returns to HMRC Manage payroll, firm invoice payments, and surplus … Create fee notes and monitor SLAB payments/abatements Complete bi-annual Accounts Certificates Handle BACS and CHAPS transactions Communicate with clients to confirm funds and resolve queries Support clientonboarding and year-end processing Required Skills and Experience SOLAS qualification (Society of Law Accountants in Scotland) Proven experience as a Legal Cashier in the Scottish legal More ❯
Operations Coordinator Location: Remote (UK-based preferred) Salary: £28,000 per annum (Pro Rata) About the Company Our client is a fast-growing compliance technology startup thats shaking up how recruitment agencies and payroll providers handle transparency, accountability, and trust. Theyre the only company offering real-time audit capabilities and compliance insights across a unique ecosystem of partners. Agile … heart of the day-to-day, keeping everything ticking behind the scenes. Its a varied role that touches nearly every aspect of the business from verifying data and managing client communications, to supporting compliance cycles and shaping operational processes. Its ideal for someone who thrives in a fast-paced, ever-evolving environment. Key Responsibilities ?? Data Review & Operational Oversight Review … and update company records across recruitment agencies, contractors, and payroll partners Process incoming company data to ensure consistency across systems Manage data cycles in line with each tax month ??? ClientOnboarding & Compliance Cycles Support the onboarding of new clients by sending documentation, sharing guides, and prepping platform access Coordinate monthly compliance reviews, including document collection More ❯
S1, Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
daily operations of the helpdesk and maintain SLAs Provide hands-on technical support both remotely and onsite when required Manage ticketing systems and drive process improvements Assist with onboarding new clients and implementing IT solutions Maintain documentation and ensure compliance with IT policies Requirements: Experience in an MSP environment is essential Strong knowledge of Windows Server, Microsoft More ❯
email, and ticketing system. Take ownership of support queries through to resolution, escalating only when necessary. Troubleshoot and resolve complex infrastructure issues, both remotely and on-site. Support onboarding of new clients and contribute to project delivery. Maintain high standards of customer service, documentation, and communication. Collaborate with internal teams and third-party suppliers to ensure service excellence. More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and eager to make a difference in legal technology, this is your moment. The Role As a Training and Implementation Consultant, youll be the essential link between the … a background in legal practice or legal tech, who thrives on communication & attention to detail, and creating real impact for clients. Responsibilities Managing end-to-end implementations: system setup, client configuration, and user training Building lasting relationships with clients and stakeholders to support project success Translating complex legal and accounts processes into seamless system functionality Delivering tailored training via … and in-person visits from one-to-one to group formats Creating support materials like video tutorials and training documents Following up post-implementation to ensure successful adoption and client satisfaction Collaborating with technical teams to resolve issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends More ❯
Based in Braintree, my client is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Their mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow … after-sales customer care. They exist to create a technology hub for now and in the future. About the Role They are seeking a detail-oriented and proactive CustomerOnboarding Administrator to ensure all new clients have a smooth and positive start to their journey with them. In this role, you will be the first point of contact … satisfaction throughout the onboarding journey. Gather feedback from new customers to improve the onboarding process continuously. Maintain accurate records of onboarding activities and client interactions in the CRM system Key Skills & Requirements Previous experience in customer service, administrative roles, or onboarding processes is essential. Strong organisational skills and attention to detail. More ❯
and manage issues from start to resolution Support Microsoft Windows environments, servers, virtual desktops, firewalls, and more Collaborate with third-party vendors and internal teams Get stuck into customeronboarding and technical project work Tech You Will Work With OS & Servers : Windows Server, Active Directory, Hyper-V, VMware Virtual Desktop : Citrix, RDS Networking : Firewalls, switches, routers Backups : Veeam More ❯
front office through to post-trade functions. You're comfortable navigating ambiguity, influencing senior stakeholders, and leading high-performing teams. Required Experience: Significant experience in Capital Markets operations (e.g., ClientOnboarding, Reconciliations, Settlements, Collateral, or Front Office support) Prior consulting or internal change experience within a major financial institution Strong knowledge of the project delivery life-cycle More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Bede Gaming
share that knowledge across the business. Own the publication and upkeep of technical documentation-including data contracts, integration guides, and internal roadmaps. Regularly contribute to knowledge transfer and onboarding for internal and customer-facing teams. Stay ahead of the curve-continuously learning and sharing modern best practices in data engineering, architecture, cloud infrastructure, and tooling. Work with large More ❯
products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. Job Responsibilities: Customeronboarding Develop a comprehensive understanding of the customer needs and business objectives, building a personalised adoption plan that supports their business and increases customer advocacy. Complete the initial set More ❯