1 to 25 of 106 Permanent Client Onboarding Jobs in the UK excluding London

Head of Engineering – Client Experience Department: Engineering Employment Type: Full Time Location: London Reporting To: Director of Engineering Compensation: £110,000 - £137,000/year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent … push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: As our Head of Engineering for Client Experience, you will lead the engineering strategy across all teams within our Client Experience cluster. These teams are responsible for the products ...

Senior Client Project Manager £48,000 - £50,000 Hybrid - 3 days on site (Hatfield) A fast-growing, global technology business is looking for a Senior Client Project Manager to take ownership of client onboarding and drive continuous operational improvement. This is a high-impact role … where you'll shape onboarding strategy, lead a small team, and partner cross-functionally to deliver a seamless, scalable client experience. The Opportunity You'll be the go-to leader for onboarding, ensuring new clients are integrated efficiently, consistently, and with a best-in-class ...

product, technology, and customer success teams. You will play a key role in resolving user queries, analysing platform usage, and helping to improve overall client experience through structured insights and feedback. Please note this role is shift patterns … . Your Responsibilities: Respond to customer queries via phone, email, and chat Own and manage client issues, including escalation where required Guide users through platform features and functionality Analyse and document product issues Produce structured reports on client activity and usage trends Create and maintain FAQs and support ...

client, a pioneering technology company, is seeking a dynamic Lead Customer Success Manager to join their team in London. The company is in the midst of transforming the UK property management services industry, leveraging AI technology to drive automation and efficiency. Key Responsibilities: Client Onboarding: Own the end-to-end onboarding process from sales handoff to client go-live, including technical setup, data validation, and client training. CS Automation & AI Operations: Design and deploy AI-powered workflows, evaluate and adopt AI tools, and set the operational foundation for scaling ...

client, a pioneering technology company, is seeking a dynamic Lead Customer Success Manager to join their team in London. The company is in the midst of transforming the UK property management services industry, leveraging AI technology to drive automation and efficiency. Key Responsibilities: Client Onboarding: Own the end-to-end onboarding process from sales handoff to client go-live, including technical setup, data validation, and client training. CS Automation & AI Operations: Design and deploy AI-powered workflows, evaluate and adopt AI tools, and set the operational foundation for scaling ...

enables a better customer experience while delivering efficiency and value for local authorities and service providers alike. Role Overview We are seeking a proactive, client-focused Onboarding & Implementation Project Specialist to join our growing NPP Operations team. This role combines responsibility for onboarding and implementing … Parking Operators with the delivery of first-line client support. The successful candidate will serve as the primary point of contact throughout the onboarding journey, ensuring a smooth transition from initial requirements gathering through testing and go-live to ongoing operational support. Key Responsibilities Onboarding ...

enables a better customer experience while delivering efficiency and value for local authorities and service providers alike. Role Overview We are seeking a proactive, client-focused Onboarding & Implementation Project Specialist to join our growing NPP Operations team. This role combines responsibility for onboarding and implementing … Parking Operators with the delivery of first-line client support. The successful candidate will serve as the primary point of contact throughout the onboarding journey, ensuring a smooth transition from initial requirements gathering through testing and go-live to ongoing operational support. Key Responsibilities Onboarding ...

enables a better customer experience while delivering efficiency and value for local authorities and service providers alike. Role Overview We are seeking a proactive, client-focused Onboarding & Implementation Project Specialist to join our growing NPP Operations team. This role combines responsibility for onboarding and implementing … Parking Operators with the delivery of first-line client support. The successful candidate will serve as the primary point of contact throughout the onboarding journey, ensuring a smooth transition from initial requirements gathering through testing and go-live to ongoing operational support. Key Responsibilities Onboarding ...

providing friendly and efficient telephone and email support. Guide clients through system setup, troubleshooting and resolving technical or account queries. Build and maintain strong client relationships, ensuring a positive experience throughout their interactions with eduFOCUS. Manage client records, orders and documentation accurately within internal systems. Collaborate with colleagues … efficient customer service and as such the successful applicant will also be a very personable and confident communicator who can work with our diverse client group. You must live within a commutable distance of Woodbridge, as this role is solely office based. About eduFOCUS: eduFOCUS is a UK-based ...

Build and maintain strong relationships with clients, internal stakeholders, and third-party suppliers Produce project reports, status updates, and presentation material for internal and client meetings Support both Agile and Waterfall project delivery methodologies where required Identify opportunities to improve project processes and client onboarding experiences … customer-first mindset Advanced Microsoft Office skills, including Excel, Word, and PowerPoint High attention to detail and excellent problem-solving skills The client are very big on training and development - You will get a clear career progression plan. Apply Now. Project Coordinator Birmingham (Hybrid 2/3 days ...

Account Manager - Manchester | £32k base + £15k OTE uncapped | Permanent Our client is a well-established technology provider who is going from strength to strength. Their vision is to pioneer a future where scalable technology, expertise and exceptional customer service redefine what’s possible, empowering businesses and communities. They … while building and maintaining strong, strategic relationships. The ideal candidate will combine professional expertise with a customer-focused approach, delivering consultative solutions that drive client success and organisational growth. Manage and grow a portfolio of mid-market accounts, identifying upsell and cross-sell opportunities to maximise revenue potential Develop ...

your career as a Technical Consultant for a successful IT Managed Service Provider. As a Technical Consultant you will take a lead role in client onboarding, technical delivery and advanced support. This is a highly visible, client-facing position that combines hands-on technical expertise with … available), three days a week with flexibility to work from home twice a week. Please note you will also be expected to travel to client sites across the UK, sometime requiring an overnight stay (expenses paid). About you: You have strong IT support experience, including onboarding ...

Support Windows desktop and server environments • Work closely with customers and internal teams to deliver excellent technical support and service outcomes • Assist with customer onboarding, technical implementations and infrastructure changes • Take ownership of technical issues and see them through to resolution • Maintain and improve technical documentation, support processes ...

closely with senior engineers, gaining valuable experience while developing your technical skillset. The role is primarily office/home-based with occasional visits to client sites when required. Key Responsibilities Providing 1st line technical support via phone, email and remote tools Logging, updating and resolving support tickets Troubleshooting hardware … Azure Escalating complex issues to senior engineers where appropriate Maintaining excellent customer service standards throughout the support process Assisting with IT deployments and client onboarding projects Skills & Experience We're interested in candidates who have experience with some or all of the following: Previous experience within ...

efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role … deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values ...

services operating outside of contract. Stakeholder Collaboration Partner with Sales, Customer Success, Finance, and Operational teams to ensure seamless contract administration. Support customer onboarding and offboarding activities from a contractual perspective. Facilitate smooth internal handovers and ensure key information is communicated effectively. Governance & Compliance Maintain approved templates, schedules ...

join a high-profile transformation programme. Candidates should have: Proven track record delivering complex technical projects and transformation initiatives. Experience within Capital Markets, Client Onboarding, Operations, or Investment Banking environments. Strong project management skills, including planning, execution, risk management, and stakeholder engagement. Experience delivering migration programmes (platform … application, client, or data migrations preferred). Excellent communication skills with the ability to translate technical concepts for non-technical audiences. Strong analytical and problem-solving capabilities. Ability to influence and drive change across a global organisation. McGregor Boyall is an equal opportunity employer and do not discriminate ...

Client Support Associate Location: Belfast (Hybrid) Reporting to: Client Support Manager Salary: Competitive About the Company Our client is a fast-growing SaaS organisation supporting global enterprises in transforming how they manage finance, tax, and regulatory reporting. Their cloud-based platform simplifies complex compliance processes and enables … senior finance leaders to unlock real business value. The Role We're looking for a motivated and customer-focused Client Support Associate to join a dynamic support team. You'll act as the first point of contact for clients, resolving issues, managing service requests, and delivering an outstanding customer ...

access within company systems. Investigate and resolve data upload, return, and payment file issues, including reprocessing files where necessary. Manage the end-to-end client onboarding process, including participation in implementation and inception meetings. Support reporting development and system enhancements by identifying opportunities for improvement and escalating … recommendations where appropriate. Provide performance data and statistics to support commercial and client-facing teams. Support tender and proposal submissions by producing accurate statistical information within required timescales. Provide ongoing support for system-related enquiries and ensure service levels are maintained. Assist with departmental objectives focused on process automation ...

recognised as a leader in their field. The ideal candidate will combine professional expertise with a customer-focused approach, delivering solutions that drive client success and organisational growth. The salary for this position is 30,000 per anum. Benefits & Package for an Account Manager: Salary: 30,000 per annum … portfolio of mid-market accounts, identifying upsell and cross-sell opportunities to maximize revenue potential Develop and execute strategic account plans tailored to each client's business objectives and needs Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction Conduct ...

Acting as a key point of contact for customers Supporting service requests, incidents and escalations Coordinating with technical teams to resolve issues Supporting customer onboarding and service adoption Monitoring customer satisfaction and service performance Identifying opportunities for service improvement Building strong customer relationships What We're Looking ...

site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute ...

site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute ...

driven service performance reports for internal stakeholders and clients Support incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement Own and enhance the end-to-end service experience , ensuring service quality ...

Major accounts with service-related tasks, such as escalations and queries Be accountable for direct customer communications, both verbal and written Support the onboarding of new customers and engage with the Customer and Services Transition Manager to ensure seamless transition into BAU services Support service ...