Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
ecruit
potentially multiple days. Desirable: Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. Telecoms/Hosted VOIP Systems. If you're eager to join a company that values your technical skills and more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
manual vehicle) Candidate must pass DBS check Desirable: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Package more »
Hertford, England, United Kingdom Hybrid / WFH Options
ClevaGroup
hardware and software issues, and ensuring that IT support requests are handled efficiently and effectively. Responsibilities · All actions completed throughout the day entered in ConnectWise and timesheet will be completed prior to leaving the office · Answering the telephone and providing excellent customer service at all times · Correct attire worn always … 3CX/Horizon · Remote Desktop: Azure WVD/RDS · MDM Solutions: Intune/Hexnode etc · Creation of new Server Infrastructure, Roles Installed from scratch · ConnectWise Manage/Automate RMM Tool/ITGlue · VLAN experience · Full working knowledge of PowerShell and creation of scripts Competitive Salary Quarterly Bonus Health Insurance Hertford more »
Rochester, Kent, United Kingdom Hybrid / WFH Options
Verelogic
Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »
Rochester, Kent, United Kingdom Hybrid / WFH Options
Verelogic
Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »
Kent, South East, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
Candidate must pass DBS check Nice to have: Microsoft Professional Certification Experience of deploying and managing Azure solutions WatchGuard certification and experience Experience of ConnectWise Experience supporting Apple Macs Create and manage scripts using PowerShell and Automate RMM tool Management of hosted services for Web, Email and SQL databases Personal more »
for external and internal customers across a wide variety of technologies and environments. Supporting calls and incidents using a ticket based business management platform (Connectwise) and acting as an escalation point for the wider team. You will provide all customers with a high standard of service within the defined contract more »
of IT systems e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s more »
how it relates to customer's needs. Document internal processes and procedures related to duties and responsibilities. Responsible for entering time and expenses in ConnectWise as it occurs. Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University Work through project tickets and phases in … ConnectWise as assigned by a Project Manager Enter all work as service or project tickets into ConnectWise. Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry. What are we looking for in our next IT Project Engineer? Professional IT more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents … clean UK driving licence (a company vehicle will be provided) Essential Technical Knowledge Office 365 Azure Active Directory Windows 10 PC & Server hardware Intune ConnectWise or similar ticketing system Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications more »